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This article aims to know the users' opinion about the library collections and services. For the purpose of data collection the survey method using a questionnaire has been applied. Further, an attempt has been made to identify how the users are satisfied with the library staff's help and cooperation. The article also concentrates on the areas of research where the researchers seek help from the library staff. This study finds that concerned authorities of Scientific and Research Institute libraries in Iran in specific and all the libraries in general, will take necessary steps to implement collection development techniques in their respective libraries, thereby serve their users better and recommends that application of advanced technology will increase the number of library users and also satisfy the present need of the users.

The purpose of this study is to investigate barriers that would hinder collection development in Scientific and Research Institute (SRI) libraries in Iran. The populations of this study are the research scholars, faculty members and experts belonging to five disciplines from ten institutes in Iran. For the purpose of data collection, a well-structured questionnaire was designed and administrated randomly to the 2,390 faculty, research scholars and expert and 1,550 questionnaires were returned with a response rate of 64.85%. The study reveals that majority of libraries have not adopted collection development techniques. A great majority of the respondents (572; 36.9%) rated their constraints regarding the use of resources and services as ‘Not having updated catalogue’ (Mean=3.20) in ‘Agree’ and more than one fifth the respondents (412; 26.6%) ‘Uncertain’. In order to test whether a number of barriers would hinder the collection development in SRI libraries, this was tested with the help of x2 test. The test conducted for 30 degrees of freedom at the 0.01 level of significance which showed that there are a number of barriers in the collection development (x2 value=274.97, p=0.000