39 results on '"Lisa Jack"'
Search Results
2. Sensemaking and financial management in the decision-making process of farmers
- Author
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Lisa Jack, Michael T. Hayden, and Ruth Mattimoe
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Organizational Behavior and Human Resource Management ,Process (engineering) ,business.industry ,Strategy and Management ,Accounting ,Sensemaking ,Focus group ,Financial management ,Dual role ,Agriculture ,Sustainable agriculture ,Business ,Marketing ,Decision-making ,General Economics, Econometrics and Finance - Abstract
Purpose The purpose of this paper is to contribute to a better understanding of the financial decision-making process of farmers and to highlight the potential role that improved farm financial management (FFM) could play in developing sustainable farm enterprises. Design/methodology/approach This paper adopts a qualitative approach with 27 semi-structured interviews exploring farmers’ financial decision-making processes. Subsequently, the interview findings were presented to a focus group. Sensemaking theory is adopted as a theoretical lens to develop the empirical findings. Findings The evidence highlights that FFM has a dual role to play in farmer decision-making. Some FFM activities may act as a cue, which triggers a sensebreaking activity, causing the farmer to enter a process of sensemaking whilst some/other FFM activities are drawn upon to provide a sensegiving role in the sensemaking process. The role of FFM in farmer decision-making is strongly influenced by the decision type (strategic or operational) being undertaken and the farm type (dairy, tillage or beef) in operation. Originality/value The literature suggests that the majority of farmers spend little time on financial management. However, there are farmers who have quite a high level of engagement in FFM activities, when undertaking strategic farm expansion decisions. Those FFM activities help them to navigate through operational decision-making and to make sense of their strategic decision-making.
- Published
- 2021
3. Product returns: a growing problem for business, society and environment
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Steve Brown, Lisa Jack, and Regina Frei
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Business strategy ,Supply chain management ,Strategy and Management ,05 social sciences ,Social sustainability ,General Decision Sciences ,Reverse logistics ,Retail sector ,Product (business) ,Sustainability ,Accounting ,Management of Technology and Innovation ,Scale (social sciences) ,0502 economics and business ,Operations strategy ,050211 marketing ,Strategic management ,Business ,Senior management ,050203 business & management ,Industrial organization - Abstract
PurposeThis article sheds light onto the increasing problem of product returns, which is exacerbated by growing e-commerce. Many retailers and academics are oblivious to the nature and scale of this challenge. Interdisciplinary research is needed to develop supporting theory, and cross-functional teams are required to implement measures addressing economic, ecological and social sustainability issues.Design/methodology/approachThe initial project adopted a multi-case study approach, whereby returns processes were mapped, vulnerabilities identified and a returns cost calculator was developed.FindingsProduct returns processes are usually complicated, prone to internal and external fraud, inefficient and lack sustainability. They can generate considerable losses to the business, especially as returns data are often not systematically collected, monitored or reported to senior management. There are important implications for strategic and operational management, namely the need to develop a concept for Lean returns systems.Originality/valueProduct returns are a unique and understudied but growing field in academic research, with only few publications over the last two decades. Yet the phenomenon is causing increasing problems in business and society. Robust solutions could achieve great financial and non-financial impacts.
- Published
- 2020
4. From a history of accounting towards a philosophy of accounting communication
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Lisa Jack
- Subjects
History ,business.industry ,Accounting ,Reading (process) ,media_common.quotation_subject ,Pragmaticism ,Business, Management and Accounting (miscellaneous) ,Sociology ,business ,Philosophy of accounting ,General Business, Management and Accounting ,media_common - Abstract
Upon reading and reviewing Edwards’ A History of Corporate Financial Reporting, a sense exists of how many conversations have taken place on how accounting is practised, and how the nature of accou...
- Published
- 2019
5. Collective action and UK wine investment fraud
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Karina Mari Olsen Einarsen and Lisa Jack
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Wine ,elder abuse ,050208 finance ,05 social sciences ,Law enforcement ,Elder abuse ,Collective action ,wine commodity investment ,Accounting ,0502 economics and business ,050211 marketing ,Alternative investment ,Business ,fraud ,Marketing ,Public education ,Enforcement ,Finance ,Wine industry - Abstract
Purpose The purpose of this paper is to examine the measures taken by legitimate wine investment companies and enforcement agencies to counter alternative investment scams. Design/methodology/approach The authors interviewed wine industry and law enforcement specialists to understand the nature of wine investment fraud and the characteristics of the victims. They also drew on secondary data in the form of government agency research and media sources. Findings The majority of wine investment frauds are boiler room operations, using social engineering techniques to draw victims into the fraud. The authors conclude that countering wine investment fraud requires public education by government, the wine industry and the police. Research limitations/implications This is a small-scale study that uses interviews with experts in the industry and in law enforcement and secondary data as evidence. Despite the limitations in the number of interviews, the authors are able to comment on the social impacts of alternative investment scams and suggest a theoretical basis for future work in the field. Practical implications The authors make a case for regulators and investors to be part of collective action through education and public awareness campaigns to combat alternative investment fraud. Originality/value The authors outline how collective action theory might be extended to investigate fraud prevention measures in other financial and commodity markets.
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- 2019
6. Sensemaking and the influencing factors on farmer decision-making
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Ruth Mattimoe, Michael T. Hayden, and Lisa Jack
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Direct Payments ,Sociology and Political Science ,Geography, Planning and Development ,Population ,0211 other engineering and technologies ,0507 social and economic geography ,Vulnerability ,02 engineering and technology ,Development ,financial and non-financial influencing factors ,Profit (economics) ,Strategic decision-making ,Accounting ,Agricultural policy ,Farm expansion decisions ,Financial and non-financial influencing factors ,Farmer decision-making ,Sensemaking ,education ,farm expansion decisions ,farmer decision-making ,education.field_of_study ,Public economics ,05 social sciences ,sensemaking ,021107 urban & regional planning ,Sustainability ,Business ,050703 geography ,Common Agricultural Policy - Abstract
The budget for the Common Agricultural Policy (CAP) is €365bn (European Commission, 2018) for 2021–2027, with the majority allocated to farmers through direct payments. Given the economic vulnerability of many farm enterprises, and the concern about the sustainability of food supply for a growing worldwide population, these payments are provided to encourage food production. Despite this economic vulnerability, many farmers do not appear to run their business with the sole intention of profit maximisation. This paper explores various financial and non-financial influencing factors on the strategic farm expansion decision-making process of farmers with the aim of assisting policymakers and farm advisors to develop a deeper understanding of that process. As a result, agricultural policy may be more effectively formulated and advisory services to farmers may be improved. Semi-structured interviews were undertaken with 27 farmers who have undertaken strategic farm expansion decisions. Subsequently, the interview findings were presented to a focus group to probe them in more detail. A wide range of financial and non-financial influencing factors on the strategic farm expansion decision-making process of farmers emerge. Analysis of the influencing factors by the specific type of farm expansion decision undertaken and by farm type provides further insights. It is proposed that these influencing factors act as a cue which trigger a sensebreaking activity and cause the farmer to enter a process of sensemaking, culminating in a strategic farm expansion decision being undertaken.
- Published
- 2021
7. Sustainable reverse supply chains and circular economy in multichannel retail returns
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Lisa Jack, Sally-Ann Caroline Krzyzaniak, and Regina Frei
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Strategy and Management ,Circular economy ,Supply chain ,05 social sciences ,Geography, Planning and Development ,Reverse logistics ,010501 environmental sciences ,Management, Monitoring, Policy and Law ,01 natural sciences ,Profit (economics) ,0502 economics and business ,Structured interview ,Sustainability ,Corporate social responsibility ,Strategic management ,Business ,Business and International Management ,050203 business & management ,Industrial organization ,0105 earth and related environmental sciences - Abstract
The percentage of products being returned in multichannel retail are high and further increasing, yet many retailers and manufacturers are unaware of the importance and scale of this issue. They consider dealing with returns as a cost of doing business and are oblivious of the potential for conflicts between their corporate social responsibility commitments and their returns practices. This article investigates how far sustainable practices and circular economy concepts have been implemented in retail returns systems; it identifies vulnerabilities, barriers, and challenges to the implementation of sustainable, circular practices and suggests ways to overcome them, as sustainability, loss prevention, and profit optimisation can go hand in hand with the right approach to the organisation of the reverse supply chain. Implications of this research on strategic management are outlined. The research was conducted using in-depth interviews and observations with four major retailers in the United Kingdom, 17 structured interviews, 100 retailer website reviews, and three retail community workshops, all with British and other European retailers.
- Published
- 2020
8. Accountants’ proactivity in intra-organisational networks: a strong structuration perspective
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Lyn Daff and Lisa Jack
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Horizontal and vertical ,business.industry ,media_common.quotation_subject ,05 social sciences ,Economics, Econometrics and Finance (miscellaneous) ,Perspective (graphical) ,Accounting research ,Context (language use) ,Structuration theory ,050201 accounting ,Proactivity ,Public relations ,Accounting ,Perception ,0502 economics and business ,Agency (sociology) ,Sociology ,business ,050203 business & management ,media_common - Abstract
Purpose The purpose of this paper is to provide insights into the importance of accountants’ networks inside organisations, the parties who comprise those networks and how accountants go about building and maintaining their networks. It also illustrates the use of strong structuration theory, which specifically considers the networks that surround agents. The theoretical discussion highlights the significance of communication as agency in the context of accounting practice through a strong structuration perspective. Design/methodology/approach A qualitative approach to the inquiry was adopted. Interviews were conducted with 30 Australian accountants from 22 not-for-profit organisations. A thematic approach was used to analyse the transcripts. Structuration theory, supplemented by strong structuration, informed the study. Findings The interviewees attested to the importance of communication and developing networks within their organisations. They actively sought to expand and enhance their networks. The accountants played a pivotal role in networks and they pursued both horizontal and vertical relations. The accountants’ knowledge of organisational positions and perceptions of their own roles were used strategically in attempts to alter the internal structures of networked others. Research limitations/implications The interviewed accountants worked in not-for-profit organisations and this may influence the findings. Future research might consider accountants working in for-profit organisations. The study provides insights into strategies to develop intra-organisational networks. Originality/value The study contributes to the meagre literature regarding accountants’ networks within organisations. It provides insights that may assist accountants in enhancing their own networks. Although structuration theory is well-established in accounting research, the enrichments offered by strong structuration are illustrated in this study.
- Published
- 2018
9. Designing a conceptual methodology for structuration research
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Lisa Jack and Georgios Makrygiannakis
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Research design ,strong structuration ,Data collection ,Computer science ,Management science ,business.industry ,05 social sciences ,Control (management) ,abduction ,Accounting ,Structuration theory ,050201 accounting ,conceptual methodology ,research design ,Field (computer science) ,case study ,0502 economics and business ,Management accounting ,business ,theorisation ,050203 business & management ,Management control system ,Social theory - Abstract
Purpose The purpose of this paper is to explore the application of social theory as conceptual methodology in the design of case study research. Design/methodology/approach The authors examine how social theory can be used to design case study research when the choice of theory is made before or during the empirical enquiry. Rather than simply presenting the elements of design, the focus is on the ways the elements relate and connect to each other, i.e. how a researcher can design each step to facilitate the work that needs to be done in the others. Findings A circular research design starts and finishes with the theory. The conceptual tools that social theories offer can be used to guide researchers into the empirical field and out of it. A conceptually driven design facilitates the interconnection between the various steps of a research project and can keep theory, research problem and data closely connected. Research limitations/implications There is a role for systematic research design in interpretative case studies in management accounting and control. Although this paper uses strong structuration theory, the circular design proposed can be applied for other social theories and methodologies where an abductive approach is appropriate. Originality/value There are very few papers that explicitly demonstrate the implications of research design choices in case study research. In particular, the authors contribute to discussions on the conduct of interpretative research in management control and demonstrate that, especially for structuration theory, a conceptual methodology approach to research design, data collection and analysis can lead to theoretical insight.
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- 2018
10. Accounting, performance measurement and fairness in UK fresh produce supply networks
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Lisa Jack, Juan Manuel Ramón-Jerónimo, and Raquel Florez-Lopez
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Organizational Behavior and Human Resource Management ,Information Systems and Management ,Sociology and Political Science ,business.industry ,relational justice ,05 social sciences ,Accounting ,Context (language use) ,performance measurement ,050201 accounting ,embargoover12 ,Economic Justice ,Intermediary ,0502 economics and business ,Accounting information system ,supermarkets ,Food systems ,Performance measurement ,Business ethics ,business ,050203 business & management ,Risk management ,supply networks - Abstract
Food systems in Europe, North America and Australasia are dominated by a small number of supermarkets supplying over 70% of the food consumers buy, and the model is being translated into other markets such as the Middle East and Asia. Relationships between suppliers and supermarkets are contentious in all such systems. Here, interviews were carried out with representatives of three major grower-packers supplying between them around 50% of the UK's fresh produce. We were interested in three questions, namely: how performance measurement, risk management and communication of accounting information are used by intermediaries in an allegedly unfair commercial environment; the extent to which the accounting and control practices observed support perceptions that suppliers in supermarket-dominated supply networks are treated unfairly; and what accounting and control practices would be indicative of fair commercial relationships? Researchers in the cross-disciplinary literature use John Rawls' theories of ‘justice as fairness’ in this context. Recent developments in business ethics and philosophy apply his theories to questions of relational power and fairness in commercial relationships. We follow these writers to understand where, if at all, the perceived unfairness of these food systems lies. Our empirical work and analysis can make an initial contribution from the discipline to this debate, because it has the potential to show how accounting and control practices are at the centre of the fragilities of the wider system, and of possible remedies.
- Published
- 2018
11. Food fraud vulnerability assessment tools used in food industry
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Sally-Ann Caroline Krzyzaniak, Jan Mei Soon, Zoe Shuttlewood, Madeleine Smith, and Lisa Jack
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Food industry ,Food fraud ,media_common.quotation_subject ,01 natural sciences ,0404 agricultural biotechnology ,Vulnerability assessment ,Accounting ,Food supply ,Marketing ,health care economics and organizations ,media_common ,D690 ,business.industry ,010401 analytical chemistry ,digestive, oral, and skin physiology ,D630 ,04 agricultural and veterinary sciences ,Food safety ,040401 food science ,0104 chemical sciences ,Critical control point ,business ,Threat assessment ,control measures, food integrity, fraud, vulnerability assessment ,Food Science ,Biotechnology ,Reputation - Abstract
In recent years, the issue of food fraud has become both widely discussed within the food industry and seemingly more prevalent, with incidents happening worldwide. The purpose of this study was to investigate the use of different types of anti-fraud tools within the UK food industry. The study utilised an online survey questionnaire and food manufacturing companies were invited to participate in the study via email and calls for participation through industry networks i.e. Food Integrity Intelligence Network (FIIN), the Federation of Bakers and the Food and Drink Federation. Nineteen food manufacturers returned the completed survey. Of the food businesses surveyed, most used their own in-house food fraud vulnerability assessment (FFVA) tools followed by the Campden Threat Assessment and Critical Control Point (TACCP). Campden TACCP is the evaluation of threats, identification of vulnerabilities and implementation of controls of the entire production process. The threats controlled by TACCP include economically motivated adulteration (EMA) and malicious contamination. Around one third of the companies reported being victims of food fraud. Food manufacturers were divided about the impact of conducting food fraud vulnerability assessments. Half of the food manufacturers were optimistic about the impact of FFVA whilst the rest were uncertain or negative. Positive impacts include raising awareness and ensuring integrity of food supply chain whilst negative views were associated with cost and concerns for brand reputation. The adoption and conduct of FFVA is still at its infancy and the full impact remains to be seen. However, with time and constant vigilance from the food industry, FFVA will benefit the sector and the safety and integrity of the food supply chain.
- Published
- 2019
12. Moving towards digital governance of university scholars:instigating a post-truth university culture
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Hanne Nørreklit, Lisa Jack, and Lennart Nørreklit
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business.industry ,Corporate governance ,media_common.quotation_subject ,University scholars ,05 social sciences ,Control (management) ,Information technology ,Enlightenment ,050201 accounting ,Language-game ,Public relations ,Thrall ,0502 economics and business ,Performance measurement ,Habitus ,Digital language ,Sociology ,Business and International Management ,business ,Post truth ,050203 business & management ,Habitus-based language ,media_common - Abstract
Purpose - Governance models are increasingly driven by information technology and are being applied to measure the performance of all kinds of organisational activity including that of universities. This paper investigates whether the language embedded in the production and use of data for governance models based on information technology (IT) facilitates a governance culture that excludes the scholarly insights of university professionals.Methodology - Theoretically, the paper draws on the language philosophy of the live language games of capable habitus-based practices and that of the digital language of IT systems. The theoretical framework is illustrated by examples of university practices.Findings - We argue that the reductive, digital language embedded in IT-based performance measures might destroy the live language game through which scholars of universities produce and develop complex cognitive conceptual habitus. Managers in thrall to the digital language of control accessible via IT can use it to create operational paths that crowd out the free cognitive conceptual habitus of the university scholars. Accordingly, the culture of the corporate university is moving towards a post-truth state.Implications - Digitally based management systems have created a palpable change in university work place narratives, but the extended use of these systems has not solved governance problems. The situation suggests that the role of universities as the foundation for the whole project of enlightenment and knowledge-based society is threatened.Originality/Value – Our paper provides a novel insight into the changing discourses in university governance in an era increasingly characterised as post-truth.
- Published
- 2019
13. Sustainable Reverse Supply Chains for Retail Product Returns
- Author
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Lisa Jack, Regina Frei, and Sally-Ann Caroline Krzyzaniak
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Retail industry ,Best practice ,Supply chain ,Sustainability ,Structured interview ,Business ,Product (category theory) ,Industrial organization ,Variety (cybernetics) - Abstract
With online sales growing massively over the last few years, product returns have also increased significantly, and for a variety of reasons. However, most companies strongly underestimate the effort and costs necessary for dealing with these returns. The reverse supply chains and systems used are often ad-hoc and have many weaknesses; research has shown that sustainability is a topic still completely neglected in the area. This chapter contributes to identifying vulnerabilities, explains best practice, suggests ways to achieve further improvement and points out where further investigation is required. The findings are based on a comprehensive study involving 100 retailers’ online returns policies; a review of other existing studies; four in-depth case studies with major UK retailers, including over 25 interviews, observations and site visits; and structured interviews with another 17 retailers in the UK and Europe. Feedback was sought from retail industry consortia.
- Published
- 2019
14. Understanding management accounting change using strong structuration frameworks
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Lisa Jack and Georgios Makrygiannikis
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Value (ethics) ,medicine.medical_specialty ,media_common.quotation_subject ,Economics, Econometrics and Finance (miscellaneous) ,Context (language use) ,Accounting ,Positive accounting ,budgeting ,Originality ,0502 economics and business ,Management accounting ,change ,medicine ,Sociology ,Positive economics ,media_common ,strong structuration ,business.industry ,05 social sciences ,hotels ,050201 accounting ,Variance (accounting) ,Context analysis ,crisis ,Action (philosophy) ,business ,050203 business & management - Abstract
Purpose The purpose of this paper is to suggest a strong structuration-based framework for the study of management accounting change. Design/methodology/approach A retrospective field study was designed to investigate the impact of the 2008 financial crisis on budgeting and control practices of Greek hospitality organisations. Conduct analysis addresses agents’ perceptions of the changes upon themselves. Context analysis explores the changing context, and how the agents modified their in-situ control structures accordingly. The framework is demonstrated through one case study. Findings The agents in the case, triggered by the crisis, gradually come to criticise the way they practice budgeting. The first response is to practice budgeting more normatively, but later they criticise and modify these norms. As their formal mentalities co-mediated action, variance management became proactive rather than reactive. Variations in the ways agents draw upon structures – unreflectively or critically – and on how they act to reproduce structures – routinely or strategically – characterise change in management accounting practice. Agents’ reasoning and conduct leading to action is local, and these local changes in conduct and context are significant in understanding management accounting change. Originality/value This framework for studying management accounting change balances structural conditions of action, with action and interaction. It can be used to study how, why, and by whom institutionalised management accounting practices may change.
- Published
- 2016
15. The capital budgeting process and the energy trilemma - a strategic conduct analysis
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Lisa Jack and Liz Warren
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Public policy ,investment appraisal ,knowledgeable agency ,HG ,HF5601 ,Capital budgeting ,Trilemma ,Accounting ,0502 economics and business ,Agency (sociology) ,Large Combustion Plant Directive ,capital budgeting ,uncertainty ,Government ,strategic conduct ,Public economics ,05 social sciences ,050201 accounting ,embargoover12 ,Capital expenditure ,Principal (commercial law) ,environmental regulation ,Sustainability ,Business ,050203 business & management - Abstract
Using structuration theory, this paper examines capital budgeting and its role in the ‘energy trilemma’. The key focus is on the role of knowledgeable agency inffq s. the analysis of strategic conduct. In particular, demonstrating how accounting tools can be used by executive managers, who whilst dominant in their own organisations, are themselves subordinate to the government in the United Kingdom and at the European level. The strategic conduct of actors is examined in a narrative, theorised case study setting, which spans across 11 years, 2006- 2017. The principal contribution to knowledge from this study is the extent to which strategic investment accounting played in changing regulatory and government policy and spending requirements in a privatised industry. The most dominant party, the government and regulators, were forced to take the generators’ concerns seriously, because the generators (based on knowledge derived from capital budgets) restricted their capital expenditure rather than mobilising their resources. The need for resources to reduce emissions provided an opportunity for the industry to force the government to consider the problem of energy. The generators highlighted that this was not only a problem of price for consumers and environmental sustainability, but as one of long term supply. The generators argued that government had to address all aspects of the trilemma when creating policy.
- Published
- 2018
16. Future making in farm management accounting: The Australian 'Blue Book'
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Lisa Jack
- Subjects
History ,Project accounting ,business.industry ,Accounting ,future time ,structuration theory ,farming ,management accounting ,Agriculture ,Management accounting ,Economics ,Blue book ,business ,Business comparative analysis - Abstract
In the late 1960s, an attempt was made to implement throughout Australia an innovative scheme to develop and standardise management accounting in the agricultural sector. Despite enthusiastic support for the proposed scheme, it was not implemented, although elements of it can be found in farm consultancy practice today. The story of the “Blue Book” ( Accounting and Planning for Farm Management) and the Australian Committee for the Coding of Rural Accounts (ACCRA) is analysed in the context of diffusion of innovation frameworks. However, as these frameworks do not adequately capture the visions of the future and the related emotional investment in innovations, the concept of future making is introduced from the work of Barbara Adam on future time in social studies, as a further layer of analysis in this case study. In particular, the problems of embedding management accounting innovations in new software in a time when information technology is changing rapidly affected significantly the diffusion of the innovation in Australia.
- Published
- 2015
17. Book Reviews
- Author
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Lisa Jack
- Subjects
Economics and Econometrics ,medicine.medical_specialty ,Mark-to-market accounting ,business.industry ,Accounting ,Comparison of management accounting and financial accounting ,International Financial Reporting Standards ,Accounting standard ,Positive accounting ,Fair value ,Management accounting ,Economics ,medicine ,Financial accounting ,business ,Finance - Abstract
If you are not an Anglo-American country, which set of accounting standards do you adopt? Do you go with the IASB or FASB, or do you stay with, and enhance, your own national accounting standards? What are the consequences for accounting practice, and what legacy are you acquiring when you harmonize with International Financial Reporting Standards (IFRSs? These are essentially the questions being asked about fair value accounting by Japanese academics in this book, evaluating the extent to which fair value is relevant and welcome when making the choice of which set of standards to adopt. Izumi Watanabe (editor) (Tokyo, Japan: Moriyama Shoten, 2014, ISBN 978-4-8394-2139-7, pp. x, 270)
- Published
- 2015
18. Balanced scorecard metrics and specific supply chain roles
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Lisa Jack and Antônio André Cunha Callado
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Balanced scorecard ,Knowledge management ,business.industry ,Strategy and Management ,Supply chain ,General Business, Management and Accounting ,Accounting ,Reference values ,Customer satisfaction ,Performance indicator ,Business ,Metric (unit) ,Marketing ,Specific performance ,Agribusiness - Abstract
An Agri-food supply chain (ASC) is a network of individual companies that delivers agricultural products to end consumers (Christopher, 2005). However, within an ASC there is a greater tendency for companies to keep their own identity or autonomy than in other supply chain (SC) configurations (van der Vorst, 2006). The structure of an ASC can be complex and include many entities performing numerous interactions (Matopoulos et al., 2004). For example, intermediary companies have one-to-many relationships with retailers downstream and separate one-to-many relationships upstream. The relationships can dissolve and re-form frequently because, although they typically want the quality and delivery that comes from long-term relationships, retailers and processors also want the prices that come from trading (Jack et al., 2012). Therefore, ASCs provide an interesting environment in which to explore the use of performance metrics to manage relationships between SC partners. It is argued that the balanced scorecard (BSC) approach can provide a suitable basis for performance measurement in the supply chain context (Brewer and Speh, 2000). There is little survey evidence regarding key practical aspects of BSCs, such as the characteristics of the models tested, the information generated or the combinations of metrics that should be used (Chenhall, 2005). Limitations of BSC frameworks designed for SC performance measurement include their top-down approach, lack of formal implementation methodology and subjectivity of metrics selection (Abu-Suleiman et al., 2003). The identification of the appropriate set of metrics to be applied by multiple individual companies across a SC structure is not an easy task and there is insufficient literature about the selection of suitable metrics (Chan et al., 2003). The design of specific approaches addressing this issue could provide a significant contribution to this field of study (Lambert and Pohlen, 2001).The objective of this research note is to identify whether particular metrics used in BSCs relate to specific supply chain roles in ASCs. The overarching question to this investigation is whether common BSCs are possible between partners in supply networks. From data gathered in Brazil, customer satisfaction was the single common metric used by all roles (input suppliers, producers, distributors and retailers). In addition, the set of metrics and their distribution across the four perspectives of a BSC are different for each SC role. These findings suggest that it may be very difficult to achieve, in practice, a common BSC framework for all supply chain participants and that other alternatives should be investigated.
- Published
- 2015
19. Country-of-origin labelling, food traceability drivers and food fraud:lessons from consumers’ preferences and perceptions
- Author
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Michail Bitzios, Sally-Ann Caroline Krzyzaniak, Lisa Jack, and Mark Xu
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0301 basic medicine ,Traceability ,Food fraud ,media_common.quotation_subject ,03 medical and health sciences ,Labelling ,Perception ,Accounting ,0502 economics and business ,Marketing ,media_common ,030109 nutrition & dietetics ,business.industry ,05 social sciences ,Business and Management ,Advertising ,Food safety ,Country of origin ,Purchasing ,050202 agricultural economics & policy ,Business ,Risk assessment ,Safety Research ,Law - Abstract
Many factors influence consumers’ perceptions and purchasing decisions, with product labelling forming the primary means of communication. The extent to which labels should contain information about traceability is debated. Whilst traceability is an important tool used by food business organisations and regulators in assuring food safety, other drivers for information about traceability are less well understood. This paper reviews the issues related to drivers for traceability from a consumer perspective, and evaluates country-of-origin labelling (COOL), enabling technologies and food fraud as potentially significant drivers in consumer requirements for information. The implications for risk assessment, systems implementation and communications about traceability are also considered.
- Published
- 2017
20. Routine and change: the role of management accounting and control
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Lisa Jack and Julia Mundy
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Organizational Behavior and Human Resource Management ,medicine.medical_specialty ,business.industry ,Strategy and Management ,Control (management) ,Context (language use) ,Accounting ,New institutionalism ,Positive accounting ,Work (electrical) ,Greenwich ,Management accounting ,medicine ,Sociology ,business ,General Economics, Econometrics and Finance ,Management control system - Abstract
PurposeThe authors aim to present an overview of the papers in this special issue on the theme of the role of management accounting and control in routine and change in organizations, which arose from the Management Control Association Conference at the University of Greenwich, London, UK in September 2010.Design/methodology/approachThe authors place the research undertaken and the interpretations offered by the authors in the context of ongoing developments in new institutionalism in sociology.FindingsThe authors' review shows that researchers are now exploring routine and change in the context of competitive environments in both the private and the public sector.Originality/valueThe review brings attention to emerging work in the area of management accounting and control that explores change in changing organizational forms.
- Published
- 2013
21. Strong structuration theory in accounting research
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Lisa Jack, Ahmed Othman Rashwan Kholeif, and Alan Coad
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Economics, Econometrics and Finance (miscellaneous) ,Accounting research ,Structuration theory ,Context (language use) ,Accounting ,Position-practice relations ,Audit ,Quadripartite framework ,Context Analysis ,WNU ,Empirical research ,0502 economics and business ,Management accounting ,Agency (sociology) ,Sociology ,Conduct Analysis ,business.industry ,05 social sciences ,Strong Structuration Theory ,050201 accounting ,embargoover12 ,Environmental accounting ,Agents-in-focus ,Engineering ethics ,business ,050203 business & management - Abstract
Purpose The purpose of this paper is to discuss the interdisciplinary use of strong structuration theory and consider the impact of this for accounting research. The paper also provides an overview of the contributions advanced by the other papers in this special issue of Accounting, Auditing and Accountability Journal (AAAJ). Design/methodology/approach This paper draws together and identifies key issues and themes related to the rapidly evolving interdisciplinary use of strong structuration theory and considers the relevance of these issues to accounting research. Findings The paper highlights that there is a growing use of strong structuration theory in a number of disciplines, such as in healthcare, learning studies, management, migration studies and childcare as well as in accounting. Within the accounting discipline, whilst the interest began in management accounting and control, there are ongoing studies of the not-for-profit sector, social and environmental accounting, financial reporting standards and audit. Using strong structuration theory, researchers are more interested in the people (individually or collectively) and their analysis of their conduct and context. They are moving forwards from an overly static use of the quadripartite framework to a more dynamic approach that also includes the other important central elements of strong structuration that focus on the issue of agency in situ rather than on structure cut off from agency. Research limitations/implications The paper provides important insights into emerging issues and developments in strong structuration theory that have clear relevance to accounting research and practice as well as other disciplines. Originality/value This paper, and other contributions to this special issue of AAAJ, provide a basis and a research agenda for accounting scholars seeking to undertake empirical research using Stones’ strong structuration theory.
- Published
- 2016
22. Benchmarks and Yardsticks: Mass Participation Benchmarking in Farming
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Lisa Jack
- Subjects
Agriculture ,business.industry ,Benchmarking ,Business ,Environmental economics - Published
- 2016
23. Sustainable Change and Benchmarking in the Food Supply Chain
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Lisa Jack and Julie Boone
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Chain (algebraic topology) ,Food supply ,Benchmarking ,Business ,Industrial organization - Published
- 2016
24. Benchmarking in Food and Farming
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Lisa Jack
- Subjects
Government ,Balanced scorecard ,Food industry ,Order (exchange) ,business.industry ,Agriculture ,Commodity ,Production (economics) ,Business ,Benchmarking ,Marketing - Abstract
At a time when food producers have to make significant changes to their businesses in order to survive, a review of benchmarking in agriculture and discussion of its future potential is critical. This book meets that need by providing an overview of existing benchmarking practices in agriculture and the food supply chain, and evaluating the potential of these practices to drive sustainable innovation in food and farming. Increasing pressures from commodity markets, corporate buyers, government and rising input prices (particularly fuel prices) are creating an environment in which farmers and their advisors are keen to make greater use of performance information for survival and growth. Where farmers are diversifying into alternative production methods, non-agricultural enterprises and on-farm production and sales, the greater the interest in a wider range of accounting tools for decision making. Lisa Jack and her contributors draw on a wide range of data and sources from Australia, New Zealand, the USA, the UK and Europe to provide critical evaluations of what might be considered 'state of the art' benchmarking practices at this time, including recent strategic developments such as the use of non-financial measures in balanced scorecards. The food and farming industry is unusual in that benchmarking takes place among large numbers of small, family-owned businesses working in a global industry. Not only, therefore, is this book important for those working in food supply chain businesses, but also for those involved in the general practice of benchmarking.
- Published
- 2016
25. In pursuit of legitimacy: A history behind fair value accounting
- Author
-
Omiros Georgiou and Lisa Jack
- Subjects
medicine.medical_specialty ,Mark-to-market accounting ,business.industry ,Cost accounting ,Accounting ,Accounting standard ,Positive accounting ,Accounting identity ,Legitimation ,Fair value ,Economics ,medicine ,Positive economics ,business ,Legitimacy - Abstract
An examination of the history of attempts by regulators, practitioners and scholars from the mid nineteenth century to 2005 to establish an appropriate accounting measurement basis for financial reporting here leads to an evaluation of the likelihood of fair value accounting (FVA) practices becoming fully institutionalised. Using concepts drawn from theories of legitimation, it is shown here that historic cost accounting (HCA) only enjoyed an episodic legitimacy in the 1940s–70s and that prior and after this period mixed measurement incorporating market values is routinised. Although principles of FVA have been legitimised to an extent, it is argued here that this has resulted in the practice of mixed measurement bases being taken for granted.
- Published
- 2011
26. The Boundaries of Reporting Sustainable Development in Social Housing
- Author
-
Melina Manochin, Lisa Jack, and Claire F. Howell
- Subjects
Sustainable development ,Good governance ,Public Administration ,Sociology and Political Science ,Public housing ,business.industry ,Accounting ,Association (object-oriented programming) ,Landlord ,business ,General Business, Management and Accounting ,Finance - Abstract
The Registered Social Landlord (an independent housing association in the UK) examined here was widely recognized as providing an example of good governance. The organization was using extensive internal reporting, both corporate and quasi-governmental in language, to try to accurately capture different aspects of performance. This article reveals that reporting sustainable development has boundaries to be overcome, particularly in measuring performance of environmental and community activities. © 2008 The Authors.
- Published
- 2008
27. Enterprise Resource Planning and a contest to limit the role of management accountants: A strong structuration perspective
- Author
-
Ahmed Othman Rashwan Kholeif and Lisa Jack
- Subjects
Partially successful ,Government ,business.industry ,Perspective (graphical) ,Structuration theory ,Accounting ,CONTEST ,Management accounting ,media_common.cataloged_instance ,European union ,business ,Enterprise resource planning ,Finance ,media_common - Abstract
The implementation and use of Enterprise Resource Planning (ERP) systems raise fundamental questions about the role of management accountants in an organisation. The case studied here, involving an attempt to establish an ERP system in an organisation funded by both the European Union (EU) and the Egyptian government, is an exploration of conflicting beliefs about the role of management accountants. Elements of strong structuration theory (a reinforced version of Giddens’ structuration theory) are used to analyse how the contest over the role of the management accountant in a new organisation was played out during the partially successful attempt to establish ERP in conjunction with a system that was felt to better support the requirements of the EU for performance-based budgeting. Despite the forward-looking dispositions of key actors within the organisation and from the EU, the role of the management accountant here became compressed to the traditional one of cost information collector and provider.
- Published
- 2008
28. Book reviews
- Author
-
Lisa Jack
- Subjects
Finance ,History ,medicine.medical_specialty ,Mark-to-market accounting ,business.industry ,Financial ratio ,Accounting ,Comparison of management accounting and financial accounting ,International Financial Reporting Standards ,Accounting standard ,Positive accounting ,Accounting information system ,Economics ,medicine ,Business, Management and Accounting (miscellaneous) ,Financial accounting ,Business and International Management ,business - Abstract
From January 2005, all listed group companies in Europe were required to prepare their financial statements in accordance with International Financial Reporting Standards (IFRS), and, in all, over 100 countries have decided to adopt or converge with IFRS. Furthermore, a memorandum of understanding between the US and International Accounting Standards boards was published in 2006. The avowed aim of the International Accounting Standards Board (IASB), in the words of its Chairman Sir David Tweedie, is to produce a 'single set of high quality global accounting standards' benefiting both preparers and auditors of financial statements of multinational companies, and providing investors with comparable information about such companies. Yet the introduction of IFRS has also been a 'quiet revolution', as one journalist has observed, challenging accepted accounting principles. By Kees Camfferman and Stephen A. Zeff, Oxford, Oxford University Press, 2007, xxiii þ 676 pp., £75.00 (hardback), ISBN978-01-99296-29-3
- Published
- 2008
29. Facing up to new realities: The case for using relevant cost and target cost approaches in agriculture
- Author
-
James V.H. Jones and Lisa Jack
- Subjects
Finance ,Information Systems and Management ,business.industry ,Economics, Econometrics and Finance (miscellaneous) ,Cost accounting ,Cost–volume–profit analysis ,Throughput accounting ,Accounting ,Management accounting ,Accounting information system ,Economics ,business ,Activity-based costing ,Fixed cost ,Industrial organization ,Target costing - Abstract
The use of management accounting in the agricultural industry has received very little attention by accounting researchers. Agriculture is currently in an era of significant change and adjustment, where change in accounting practice needs to occur in response to external pressures. The traditional use of the gross margin system of accounting has tended to underline a notion that has had a powerful influence on farm business planning that most costs are fixed and that the best way of reducing them to achieve profit maximisation is to spread them by increasing the scale of operation. This logic has been supported by an economic environment heavily influenced by agricultural policy measures that focused on artificial support for market prices and/or direct payments linked to production activities. We argue that the decoupling of support from production has combined with a number of other changes related to payments and cost structures (including those linked to the recent dramatic rise in the price of oil) to provide a very different economic context for farm business planning. The response we advocate to this changed situation is to make greater use of two alternative methods of cost analysis; namely relevant costing and target costing. These have been developed and applied outside agriculture. They have not so far been used in a formal sense within agriculture but have links to existing methodologies used in farm business planning, such as partial budgeting, and in intuitive approaches already adopted by farmers as revealed in recent fieldwork.
- Published
- 2007
30. Accounting, post-productivism and corporate power in UK food and agriculture
- Author
-
Lisa Jack
- Subjects
Social accounting ,education.field_of_study ,medicine.medical_specialty ,Information Systems and Management ,Productivism ,Sociology and Political Science ,business.industry ,Population ,Accounting ,Capitalism ,Positive accounting ,Environmental full-cost accounting ,Management accounting ,Economics ,medicine ,education ,business ,Tertiary sector of the economy ,Finance - Abstract
‘In modern capitalism purchase and sale of manufactured foods is as fundamental to social existence as the exchange of a whole gamut of other commodities’ [Giddens, A. The constitution of society. US: University of California Press; 1984, p. 259]. Behind the production of food are networks of people, transactions and accounting that have rarely been examined by accounting researchers. The ‘agri-food’ sector is conflict-ridden and affects all but a very few of the world's population. This paper examines one segment of the industry – the UK – and explores certain elements that impact on the accounting environment of that industry. These are the move towards so-called post-productivist approaches by agricultural businesses and the considerable, yet not always obvious, influence of large agri-food corporations. The shifting asymmetries of power in the sector, which covers farmers, Government and an extensive service sector as well as corporations, are explored using aspects of domination in structuration theory, to elucidate the difficulties faced by farmers that force them to engage with accounting.
- Published
- 2007
31. Supply Chain and Risk Management: An empirical approach in food chain businesses
- Author
-
Juan Manuel Ramón-Jerónimo, Lisa Jack, and Raquel Florez-Lopez
- Subjects
Supply chain risk management ,Supply chain management ,Risk analysis (engineering) ,business.industry ,Supply chain ,Risk management information systems ,Service management ,Performance measurement ,Marketing ,business ,Risk management ,Management control system - Abstract
Departing on our limited understanding of how risks give rise to management controls and performance, this paper aims to better understand the role of Performance Measurement Systems (PMS) and Risk Management Systems (RMS) in food chain businesses. To do so, both case-based research and survey methods are used to develop a comprehensive inventory of the main risks that food supply food managers face, and to provide insight regarding the management control mechanisms they use for enhancing relational performance. Results shows a trend toward a higher management control in food supply relationship, with positive effects on partners’ organisational fit and performance. However some risk sources are still under-managed, as those related to technical uncertainties (transportation problems, long-distance, uncertain technology) and second-tier problems, which represent upcoming challenges in food supply networks. DOI: http://dx.doi.org/10.4995/ICBM.2015.1264
- Published
- 2015
32. Accounting communication inside organizations
- Author
-
Lisa Jack
- Subjects
Project accounting ,business.industry ,Accounting management ,Accounting information system ,Management accounting ,Control (management) ,Context (language use) ,Accounting ,Financial accounting ,InformationSystems_MISCELLANEOUS ,Comparison of management accounting and financial accounting ,Public relations ,business - Abstract
Accounting communication in the context of management accounting and control is nebulous in nature. Unlike those of financial reporting, artefacts in management accounting and control are nonpublic and ephemeral. Communications are verbal as well as written, ad hoc as well as bound to meetings on set days and times, and informal as well as formal. ‘Good’ communication by management accountants and controllers is a matter of perception: the sort of thing where people say that ‘they know it when they see or hear it’ but are less able to describe what it ought to be in any detail.
- Published
- 2015
33. The power of accounting communication
- Author
-
Lisa Jack, Jane Davison, and Russell Craig
- Subjects
Finance ,medicine.medical_specialty ,Project accounting ,business.industry ,Cost accounting ,Accounting ,Comparison of management accounting and financial accounting ,Positive accounting ,Throughput accounting ,Management accounting ,Accounting information system ,medicine ,Financial accounting ,business - Published
- 2015
34. Stocks of knowledge, simplification and unintended consequences: the persistence of post-war accounting practices in UK agriculture
- Author
-
Lisa Jack
- Subjects
Social accounting ,Project accounting ,medicine.medical_specialty ,Information Systems and Management ,Fund accounting ,Unintended consequences ,business.industry ,National accounts ,Accounting ,Positive accounting ,Environmental full-cost accounting ,Management accounting ,Economics ,medicine ,business ,Finance - Abstract
In this paper, agricultural gross margin accounting is examined as an institutionalized practice, within a theoretical framework that embraces Giddens's theory of structuration and new institutionalism in sociology. An analysis of the transmission and maintenance of the institution suggests that it persists through the dominant advisory group within the industry. The development of private commercial consultancy in the industry and the decline of the university based government advisory schemes in the period from the Second World War led to simplified management accounting practices that are resistant to change. Another factor is the role of accounting education in the agricultural sector in the same period, and the paucity of conventional accounting knowledge in the sector. This study is based on both historical and written data covering the period from 1939 to 2003, and on interviews obtained from industry participants in 2001–2003. It is unusual in that it examines an accounting practice in which participation is voluntary, but that has become embedded and used nationally in the industry for over 40 years. It is also a story of how an academic innovation was diffused, with unintended consequences.
- Published
- 2005
35. The Routledge Companion to Accounting Communication
- Author
-
Jane Davison, Russell Craig, and Lisa Jack
- Subjects
medicine.medical_specialty ,Phantasmagoria ,business.industry ,media_common.quotation_subject ,Accounting management ,Accounting ,Accounting standard ,Positive accounting ,Critical discourse analysis ,Political science ,Rhetoric ,Management accounting ,Accounting information system ,medicine ,business ,media_common - Abstract
Part I: The Landscape 1. The Power of Accounting Communication (Lisa Jack, Jane Davison and Russell Craig) 2. The Accounting Communication Research Landscape (Lee Parker) 3. An Historical Perspective from the Work of Chambers (Frank Clarke, Graeme Dean and John Richard Edwards) Part II: A Variety of Media: Beyond Numbers 4. The Language of Corporate Annual Reports: A Critical Discourse Analysis (Theo van Leeuwen) 5. Visual Perspectives (Jane Davison) 6. The Role of Metaphor (Joel Amernic) 7. Rhetoric and the Art of Memory (Paolo Quattrone) 8. Accounting Narratives and Impression Management (Niamh Brennan and Doris Merkl-Davies) Part III: Contemporary and Professional Issues 9. Phantasmagoria, Sustain-a-Babbling in Social and Environmental Reporting (Markus Milne) 10. Accounting Communication inside Organizations (Lisa Jack) 11. Communication Apprehension and Accounting Education (Trevor Hassall, Jose L. Arquero, John Joyce and Jose M. Gonzalez) 12. Review of US Pedagogic Research and Debates on Writing in Accounting (Sue Ravenscroft and Abhi Rao) 13. Is XBRL a Killer App? (Joanne Locke) Part IV: Construction of Meaning 14. A Big Four Practitioner View (John Hitchins and Laura Taylor) 15. Argument, Audit and Principles-Based Accounting (Wally Smieliauskas) 16. A Critical Perspective (Christine Cooper)
- Published
- 2013
36. Understanding reverse supply chains
- Author
-
Regina Frei, Angela Bines, Lisa Jack, and Iain Lothian
- Subjects
Process management ,Economics ,Process (engineering) ,Performance ,Supply chain ,media_common.quotation_subject ,Framework ,APC-PAID ,Reverse logistics ,Business model ,Economic performance ,0502 economics and business ,Operational performance ,Marketing ,Function (engineering) ,media_common ,Supply chain management ,Circular economy ,05 social sciences ,RCUK ,EP/K003593/1 ,Environmental performance ,Organizational performance ,Variety (cybernetics) ,EPSRC ,050211 marketing ,Business ,Reverse supply chain ,050203 business & management ,Model - Abstract
Reverse supply chains take a variety of forms, depending on the nature of the product, the business model, the stakeholders and other factors. This article will contribute to a better understanding of how different types of reverse supply chains function, how they can be modelled and their performance assessed. The research is based on a semi-structured approach using case studies, interviews and qualitative analysis. A generic RSC model is suggested in conjunction with an analysis of circumstances and factors of influence, with the intention to trigger further investigation. A better understanding of RSC may lead to more companies engaging in returning products and materials to the process of usefulness suggested by the Circular Economy concept, hence leading to a more sustainable way of running manufacturing businesses.
- Published
- 2016
37. Inter-Organizational Performance Measurement Practices between Supply Chain Partners: Issues for the Agri-Food Industry
- Author
-
Lisa Jack
- Subjects
Balanced scorecard ,Supply chain management ,Food industry ,Area studies ,business.industry ,Supply chain ,Position (finance) ,Performance measurement ,Accounting ,Context (language use) ,Business ,Marketing - Abstract
Inter-organizational performance measurement (IOPM) is an emerging area of study for researchers. Morgan (2004) refers to the area of performance measurement in supply chain management as just ‘coming of age’ whilst Neely (2005) identifies ‘How to measure performance across supply chains and networks rather than within organizations?’ as one of the urgent questions needing to be addressed by practitioners and researchers. Most commentators agree that there is ‘a dearth of research into performance measurement systems and metrics’ (Shepherd and Gűnter 2006, p242). The current position of IOPM research is reviewed here, in the context of the agri-food industry, with its complex and fragmentary supply chains that exacerbate the common problems found in setting up appropriate metrics and managing relationships in supply chains.
- Published
- 2011
38. Estates, enterprise and investment at the dawn of the Industrial Revolution: estate management and accounting in the North-East of England, c.1700–1780
- Author
-
Lisa Jack
- Subjects
History ,business.industry ,Feudalism ,Accounting ,Investment (macroeconomics) ,Agrarian society ,Economy ,Publishing ,Management accounting ,Economics ,Business, Management and Accounting (miscellaneous) ,Middle Ages ,Estate ,Business and International Management ,Industrial Revolution ,business - Abstract
There is a general acknowledgement, re-stated at the start of this book that the economic development of Britain from an agrarian, feudal society to an industrial, capitalist one was largely led by estate owners. Estates in the eighteenth and nineteenth centuries were the largest, most defined type of business organisation in existence, and formative industrial developments in mining and transportation came through landowners investing in their land, and retaining the rights and rewards from those investments. Accounting historians in particular have interrogated the records from estates to show how estate management practices were disseminated from an agricultural setting to other, industrial sectors. The extent to which those practices are the forerunners of modern management accounting practices is much debated. It has been held that modern accounting practices began during and after World War I but others have pointed to estate practices in the Middle Ages as the progenitors of modern management accounting. This book sits between the two periods, and is thus well placed to explore this issue. By David Oldroyd, Aldershot, Ashgate Publishing Limited, 2007, xii + 217 pp., £55.00 (hardback), ISBN 978-0-7546-3455-3
- Published
- 2009
39. Further explorations of possibilities, methodologies of the future and rogue traders
- Author
-
Lisa Jack
- Subjects
Higher education ,English medium instruction ,business.industry ,media_common.quotation_subject ,university management ,Presentation ,Empirical research ,Work (electrical) ,higher education ,Accounting ,Constructivism (philosophy of education) ,Political science ,Engineering ethics ,Social science ,business ,media_common - Abstract
This presentation continues the discussion begun in May 2014 on the use of pragmatic constructivism and the actor reality construction framework in the analysis of financial crime. Here, I examine one aspect, which is the use of the work of Barbara Adam on actors’ concepts of future time to develop an empirical framework for researching possibilities. This is applicable to any empirical study using actor reality perspectives, but I am particularly interested in how rogue traders and their employers envisage and act on the possibilities open to them.
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