1. Change visualisation: Analysing the resource and timing differences between two event logs
- Author
-
W.M.P. van der Aalst, J. De Weerdt, Wei Zhe Low, Moe Thandar Wynn, A.H.M. ter Hofstede, Information Systems IE&IS, and Process Science
- Subjects
Visual analytics ,Computer science ,Business process ,media_common.quotation_subject ,Process Visualisation ,Process mining ,02 engineering and technology ,Process Mining ,Business Process Improvement ,Comparative Process Visualisation ,Resource (project management) ,Comparative process visualisation ,080605 Decision Support and Group Support Systems ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,Quality (business) ,Event Log Comparison ,media_common ,Comparative Analysis ,Event (computing) ,business.industry ,Event log comparison ,020207 software engineering ,Business operations ,Data science ,Hardware and Architecture ,Visual Analytics ,020201 artificial intelligence & image processing ,business ,Software ,Information Systems - Abstract
With organisations facing significant challenges to remain competitive, Business Process Improvement (BPI) initiatives are often conducted to improve the efficiency and effectiveness of their business processes, focussing on time, cost, and quality improvements. Event logs which contain a detailed record of business operations over a certain time period, recorded by an organisation’s information systems, are the first step towards initiating evidence-based BPI activities. Given an (original) event log as a starting point, an approach to explore better ways to execute a business process was developed, resulting in an improved (perturbed) event log. Identifying the differences between the original event log and the perturbed event log can provide valuable insights, helping organisations to improve their processes. However, there is a lack of automated techniques and appropriate visualisations to detect the differences between two event logs. Therefore, this research aims to develop visualisation techniques to provide targeted analysis of resource reallocation and activity rescheduling. The differences between two event logs are first identified. The changes between the two event logs are conceptualised and realised with a number of visualisations. With the proposed visualisations, analysts are able to identify resource- and time-related changes that resulted in a cost reduction, and subsequently investigate and translate them into actionable items for BPI in practice. Ultimately, analysts can make use of this comparative information to initiate evidence-based BPI activities. publisher: Elsevier articletitle: Change visualisation: Analysing the resource and timing differences between two event logs journaltitle: Information Systems articlelink: http://dx.doi.org/10.1016/j.is.2016.10.005 content_type: article copyright: © 2016 Elsevier Ltd. All rights reserved. ispartof: Information Systems vol:65 pages:106-123 status: published
- Published
- 2017