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A boy aged five years presented with a new recurrent headache over the past month, associated with nausea and occasional vomiting, as well as photophobia, phonophobia and pallor. The episodes lasted up to six hours at a time and occurred 3–4 times per week. They were usually preceded by approximately 30 minutes of irritable and dysregulated behaviour. They occurred at any time of the day. The patient had only woken up once with the headache. There was no abdominal pain. The patient’s history included atopic dermatitis and obstructive sleep apnoea successfully treated with tonsillectomy. He lived with his mother and sister and attended day care. His immunisations were up to date and he was developmentally appropriate. His mother reported experiencing classic migraines with aura.

The current debate on closed-loop brain devices (CBDs) mainly focuses on their use in a medical context; possible criminal justice applications have only received incidental scholarly attention. Unlike in medicine, in criminal justice, CBDs might be offered on behalf of the State and for the purpose of protecting security, rather than realizing healthcare aims. It would be possible to deploy CBDs in the rehabilitation of convicted offenders, similarly to the much-debated possibility of employing other brain interventions in this context. Although such use of CBDs could in principle be consensual, there are significant differences between the choice faced by a criminal offender offered a CBD in the context of criminal justice, and that faced by a patient offered a CBD in an ordinary healthcare context. Employment of CBDs in criminal justice thus raises ethical and legal intricacies not raised by healthcare applications. This paper examines some of these issues under three heads: autonomy, human rights, and accountability.

Purpose – The aim of this paper is to examine how a massively multiplayer online game (MMOG), World of Warcraft, serves as complex and, most importantly, scalable learning environment.Design/methodology/approach – The paper looks at the unique properties of World of Warcraft as a complex and scalable learning environment.Findings – The paper finds that by looking at World of Warcraft it can be understood how large‐scale networks of high value can be utilized and leveraged by smaller communities to succeed at team building, organization and talent development within complex and often rapidly changing environments.Originality/value – By examining World of Warcraft the paper demonstrates a complex social network that is constantly evolving itself, constantly reforming itself, and constantly pruning old useless or outdated information which can be applied to an enormous number of tiny networked communities of interest and practice.

PurposeThe purpose of this paper is to create a strategy for “Best Buy”, a major consumer electronics and appliance retailer in the USA, to improve their service system to ensure that they can continuously gain market share. This study will examine and analyze Best Buy's store service blueprint in comparison to its competitors' service blueprints. The study will then examine Best Buy Geek Squad's service blueprint and recommend improvements that can be implemented to provide higher quality service to Best Buy's customers.Design/methodology/approachA combination of design methods was used which included creating multiple service blueprints and implementing the Six Sigma DMAIC approach. A Service Quality (SERVQUAL) Survey was conducted and analyzed the data, to give an understanding of customer satisfaction with the service provided at Best Buy, compared to its major competitors. The service blueprint was analyzed and strategies were recommended to improve the present system, with the goal of providing better customer service and an improved shopping experience. With the recommendations an “improved service model” for Best Buy was created, along with fail safe mechanisms to ensure that service guarantees will be met.FindingsIn the Six Sigma DMAIC Process Improvement approach, poka‐yokes were implemented to improve the Best Buy service blueprint, which were identified through cause‐and‐effect diagrams that were created. By implementing the new service blueprint, along with the poka‐yokes, Best Buy will see a significant improvement in customer satisfaction.Practical implicationsBest Buy and other retail service providers should consider investing in adequate staffing of technically savvy and customer sensitive store associates and implement customer service training programs to improve their education relating specifically to the quality of service delivery to their customers.Originality/valueThis paper focuses on the business case for implementing Six Sigma tools to improve the service provided by retailers. This should lead to long‐term profitability and improved customer service.

This article argues for a politics of code grounded in the performance of hacking as an activity that is able to deconstruct the longstanding binary of code and performance by centering on the relationship of each to the body. Through a reading of hacker responses to the state’s restriction on the export of cryptography, the article argues that interventions by hackers reveal to us the point at which the body becomes, literally, the limit of code, marking it as irreducibly transgressive, while rendering code impotent. It is this performance, it contends, that holds the most powerful possibility for hacktivism and resistance.

From the Publisher: "Cybercrime focuses on the growing concern about the use of electronic communication for criminal activities and the appropriateness of the countermeasures that are being adopted by law enforcement agencies, security services and legislators to address such anxieties. Fuelled by sensational media headlines and news coverage which has done much to encourage the belief that technologies like the Internet are likely to lead to a lawless electronic frontier, Cybercrime provides a more considered and balanced perspective on what is an important and contested arena for debate. It will provide an understanding of the basic issues relating to cybercrime and its impact on society." "This book will be essential reading for students of criminology, public administration, politics, sociology and social policy."--BOOK JACKET.

Paul de Man's conception of rhetoric is misguided. Based on his reading of Nietzsche, de Man argues that the historical and philosophical articulations of rhetoric suggest that persuasion exists as a derivative of trope. In this essay, I provide a rereading of Nietzsche's early conceptions of rhetoric that critiques de Man's separation of trope and persuasion. Through this rereading, I argue that Nietzsche's understanding of rhetoric parallels earlier historical articulations of rhetoric, which rely on a fusion of trope and persuasion as a means of the social production of knowledge. The essay concludes by arguing that Nietzsche's sense of perspectivism coincides with this social sense of rhetoric, and that de Man's separation of trope and persuasion becomes untenable when rhetoric is reconsidered within the thematic of Nietzsche's perspectivism.

Since 1996, a new genre of games has emerged. These games, called Massively Multiplayer Online Games, or MMOGs, have created a new context for play within the culture of a large scale social network. World of Warcraft is one of the most recent examples of the genre and exemplifies how these games serve as complex and, most importantly, scalable learning environments.