Search

This study drawing concepts from the fields of sociology, organizational behavior, and marketing examines residents' perceptions of justice in relation to environmental development. Although prior research raised issues related to environmental development from the justice perspective, very little is known about how residents perceive justice related to environmental development. Therefore, our study examines residents' perceptions of justice and how those perceptions influence the relationship with the government. More specifically, the study proposes that four types of justice (distributive, procedural, interpersonal, and informational) are related with the residents' trust in the government, which predicts their intentions to support for future projects and the government. To test the proposed model, we collected data from residents of four cities in China that were going through environmental development projects. The results of the study show perceptions of distributive justice and interpersonal justice have a significant positive effect on the residents' trust in the government and the environmental development. The study also finds that trust in the government and trust in the environmental development are positively related with residents' intentions to support the government and additional environmental developments. Our finding, however, does not support that either perceptions of procedural justice or perceptions of informational justice are important in the Chinese context. Implications of the study are presented.

연구목적 : 최근 중국은 국제교역이 급속히 증가하고, 동시에 물류산업도 빠르게 성장하고 있다. 그러나 중국정부는 여전히 중소물류기업위주인 중국물류산업의 효율성을 극대화하기 위해 물류서비스 플랫폼을 구축하고 있다. Transfar기업은 고속도로 항만을 중심으로 중소물류기업의 물류서비스를 포괄하는 물류서비스 플랫폼을 구축하는 등 중국에서 가장 혁신적인...

Corporate social responsibility (CSR) has gained increasing attention over the past decade. While many studies examined an impact of CSR on consumers, only dearth of research is found that attempts to understand the impact of CSR on employees from the relationship marketing perspective. The purpose of this study is to investigate the role of CSR in predicting relationship quality and relationship outcomes. The four dimensions of CSR used in the study include economic, legal, ethical, and philanthropic aspects. Data were collected via survey from employees of franchised foodservice enterprises located in South Korea. The findings of the study show that not all dimensions of CSR have the same effect on relationship quality. While economic and philanthropic dimensions have a significant influence on organizational trust, only ethical dimension has a positive effect on job satisfaction. As expected, relationship quality has a significant impact on relationship outcomes.