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The aim of the presented paper is to examine the specific situation in the institutional provision of tourism in Slovakia with special regard to the most important and in the crisis period the most vulnerable tourism regions, their identification is a partial goal of the paper. With regard to the current crisis period, the survey is supplemented by identifying factors of employment change, focusing mainly on the region's competitiveness in tourism. The importance of regions is assessed in the article on the basis of potential for tourism development, further in terms of their importance for tourism in Slovakia based on tourism performance expressed by the number of overnight stays and on the basis of industry concentration of tourism measured by employment in tourism. We consider the most vulnerable regions to be those that reach the level of specialization in tourism (based on the localization coefficient) and it has a growing tendency. The research results show that the importance of regional competitiveness in tourism for employment change (which is a regional component) is very different despite the established destination management, it is even negative, and in the case of positive figures, it is without an obvious advantage over other factors analyzed in the shift-share analysis. Also, it is possible that the current crisis period caused by measures in connection with the COVID-19 pandemic will help to find endogenous solutions to fragmented destination management in the most important and vulnerable tourism regions, or legislative solutions related to the amendment to the Tourism Promotion Act.

Awareness and access to information on travel benefits may bear importance for tourist preference in selecting popular destination. Tourism businesses are continuously exploring to improve their competitive advantage and offering an effective method for assisting tourist in electing their preferred destinations. However, current studies are still at an emergent stage. This paper presents a tourists preferences dataset and introduces preference pattern mining (PPM) method as a solution framework for discovering tourist spots. Our PPM method finds and validates the most active tourist hot spots from tourist preferences dataset. The proposed framework facilitates an unbiased approach for optimal tourism destination management in tourism-friendly countries.

Destination management organizations (DMOs) are gaining salience among stakeholders as actors that can develop and enable sustainable tourism by coordinating local actors and tourism resources. Thi...

This empirical research contributes to the current knowledge of sustainable destination management by applying nudge and value belief norm theories. The objective of this study is to investigate the effects of sustainable intelligence, destination social responsibility (DSR), biospheric value, and visit experience on pro-environmental behaviour in the eco-tourism site of Upo Wetland, South Korea. This study also compares pro-environmental behaviour across two DSR segments (high and low DSR clusters). Results reveal that sustainable intelligence, biospheric value, DSR, and visit experience at ecotourism sites significantly influence pro-environmental behaviour. Sustainable intelligence exerts the highest effect on pro-environmental behaviour among the variables. The impact of the high DSR group on pro-environmental behaviour is stronger than that on the low DSR group. Thus, managers of ecotourism sites should engage in the high DSR group that does care about sustainable intelligence and biospheric value in environmentally friendly activities.

Article published in Journal of Policy Research in Tourism, Leisure and Events available open access at https://doi.org/10.1080/19407963.2021.1931257

Strengthening Tourism Awareness Group in Rural Areas through Tourism Destination Management Training. Tourism is a strategic sector that makes a very important contribution. Tourism villages / rural areas are one of the most developed tours. A tourist village is one way for the welfare of the village community. Tourism is expected to be managed by the community itself and of course, the results can be enjoyed by local communities. The City of Salatiga Tourism Office collaborates with the Satya Wacana Christian University Tourism Destination Study Program to hold governance training for the Salatiga community in priority rural tourism development areas. The community needs to be equipped with sufficient destination management so that they are able to manage and develop destinations in their respective regions. Therefore, this community service activity is carried out in the hope that it can facilitate local people to have knowledge about tourism management. The success of this training activity will be perfect if it is accompanied by direct mentoring activities when the community starts planning tourism.

This research paper explores the economic, environmental, and socio-cultural sustainability of tourist destinations in Kerala, a southern state of India, from the perspective of tourists, based on primary research. The exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modelling (SEM) are utilized for examining and analysing the sustainability of the tourist destination of Kerala. The research findings on environmental pressure validate that tourism has been exerting huge pressure on the environment. The environment management mechanisms adopted by the government and tourism industry have been effective in mitigating the adverse environmental impacts of tourism. Tourism has been succeeded in achieving economic sustainability by empowering the local communities. Destination governance mechanisms are directly contributing to destinations’ sustainability. The research findings also establish that tourism development in Kerala is socially and culturally sustainable. Thus, this research concludes that tourism development is ensuring the environmental, economic, and social sustainability of tourist destinations of Kerala.

This article presents empirical research that seeks to investigate the principles of management that lead towards successful multi-sector collaboration through the analysis lens of effectuation theory. The target of this empirical research is a destination marketing organization (DMO) considered to be a classic example of multi-sector collaboration focusing on the destination management performed by DMO as a case study. DMO Roppongi in Tokyo has been selected as the sample for this empirical research, and in particular, Nogi Shrine (Nogi-Jinja) has been selected as a venue for inbound meetings and a successful case of destination management. In Japan, shrines are considered as sacred sites; hence, the research began with the question: ‘Why was Nogi Shrine provided as a venue?’. We interviewed both the executive director of DMO Roppongi and the contact person at Nogi Shrine and conducted a qualitative analysis by focusing on the management features emerged during the process of venue selection. In the world of start-ups, entrepreneurs are required to search for business opportunities proactively, but this research has investigated that in the multi-sector collaboration, the abundant resources are mainly possessed by the participating stakeholders that can be associated with the business opportunities. Hence, the key management point in this case is the impartial use of the resources ‘that are already there’ and available for use. This research has formulated this discovery, as ‘the O-Bento principle’ in line with the effectuation theory.

This Research Letter aims to expand media-induced tourism to the domain of video games. It highlights the emerging influence of video games on tourism, particularly tourism destinations featured in...

Marketing and/or destination management organisations (DMO’s) must manage crises that affect a tourist destination. Recent studies suggest that, iafterthe Covid-19 crisis, demand for responsible to...

Amid the growing popularity of food tourism, many national and local governments have been developing food tourism-centered destination management. However, few studies have examined whether such strategies have been effective. This study analyzes the behavioral and psychological patterns of food tourists at the demand side, with the focus on the period from 2015 to 2018, when the Korean government initiated food tourism-intensive strategies on the supply side (i.e., ‘K-Food’). This study has found that the psychological and behavioral patterns of food tourists display some changes, both positive and negative, that follow changes in the government’s policy strategies over the last 4 years. The study discusses the implications of this finding for food tourism strategies, particularly in terms of the importance of cultural attributes embedded in food tourism and the availability and accessibility of diverse local food tourism resources.

Destination safety is crucial for destination management. However, measurement scales for destination safety climate are absent. Thus, the purpose of this study was to develop a destination safety ...

The current study provides a deeper understanding of how tourist satisfaction is shaped in a developing economy, specifically how measures of destination quality impact visitors’ satisfaction. A to...

UNWTO states that the record of the length of stay of tourists in most tourist destinations in the world tends to be low and decreasing. In line with this issue, Kebumen Regency is recorded to have a low tourist length of average stay duration, which is 0.54 days until the end of 2019. The tourists’ length of stay is closely related to the acceptance of the destination expenditure, and an increase in tourist stays can be a solution for Kebumen Regency which is noted to be the poorest district in Central Java. This research is intended to find the level of influence of destination attribute variables on the tourists’ length of stay variables. In describing the required attributes, used ten attributes of tourist destinations, namely infrastructure, superstructure, accessibility, activities/ events, local culture, physiography, destination management, service quality, hospitality, and place attachments. In this study, a descriptive method with a quantitative approach is used to obtain a detailed description of the actual conditions of the Kebumen destination attributes and their effect on the length of stay of tourists from the measured sub-variables. The result is found that destination attributes have a significant effect on the tourists’ length of stay in Kebumen with a coefficient of determination (magnitude of influence) of 68.8%. The attributes considered in good condition by the respondents are infrastructure, superstructure, accessibility, physiography, destination management, service quality, and hospitality attributes. On the contrary, more intense and comprehensive development is still needed on the activities/ events, local culture, and place attachments attributes.

Planning studies are important for the competitiveness of destinations and their actions with the principles of sustainability. Kuşadası and Didim, which have been among the most important mass tourism destinations in Turkey since 1960, have also long experienced common problems such as lack of coordination, environmental and infrastructural problems, and a lack of an integrated destination approach. Although a series of initiatives have been attempted to solve these problems—with a series of initiatives and good intentions—these initiatives have ultimately failed to achieve their outcomes. The current study aims to present the problems faced with destination management in both destinations. Specifically, it explains the whole process of destination management, including an attempt to guide and play a mediating role for stakeholders through a participatory approach. Therefore, revealing salient problems experienced in both destinations and preparing action plans for the solution of these problems are possible. The research is based on qualitative data from key stakeholders and opinion leaders. The process of data collection took almost two years, including one kick-off meeting, four workshops, and five mini-meetings. In addition, seven in-depth interviews were carried out to follow up on the outcomes. Although common problems such as lack of cooperation, coordination, budget, qualified workforce, infrastructure, and promotion have been identified, establishing a coordination platform and preparing action plans seems to remain remote. Therefore, despite all efforts, attempts at management planning may be regarded as an example of destination management failure.

The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empi...

Destination managers frequently describe strategies, plans, or projects in destinations as part of an overall commitment to sustainable development or sustainability in the destination. The meaning...

Examples of niche tourism have emerged in parallel to the growing importance of food tourism in destination management and marketing. Examples of this include mushroom tourism, tea tourism, or udon tourism, among others. This study analyzes one of this specialist forms of food tourism: dairy tourism. Dairy tourism is the leisure and tourist practice that leads to the discovery of production, transformation, and commercialization processes of milk and milk derivatives. Specifically, the objective of this research is to discuss the relationships between local dairy landscapes and tourism in the Catalan region of Empord&agrave, in the northeast of the Iberian Peninsula. Drawing on field visits and interviews with the seven regional producers, results describe the mechanisms of dairy tourism from a local marketing perspective.

Following the precedent set by the Tourism Observatory (TO) run by the European Commission-DG GROW a few years ago, several initiatives have taken place to design and manage tourism observatories at both the transnational and local level. However, these initiatives do not yet seem able to provide adequate operational responses to the challenges that the Commission launched with the original TO. While the opportunities offered by the Web 2.0 still do not seem to have been sufficiently taken advantage of, such initiatives also have not yet developed suitable methodologies to operationally include the tourism industry in the studies and monitoring performed by the TOs. This work presents the lesion learnt from the ShapeTourism prototype including two different tools: an observatory with official and unofficial indicators, and a simulation tool to predict different scenarios and different sustainability levels, designed specifically to overcome the aforementioned limits. The prototype was tested in 2017 on the entire eligible area of ​​the 2014-2020 MED Programme covering 52 regions. The potentialities of this tool are shown through the creation on indicators, benchmarking and applications.

A holistic, multi-organization view of marketing or destination management organizations (DMOs) who must muster the best efforts of many partner organizations and individuals (stakeholders) to have the greatest success. Destination marketing is described as “a continuous, sequential process through which a DMO plans, researches, implements, controls and evaluates programs aimed at satisfying tourists’ needs and wants as well as the destination’s and DMO’s visions, goals and objectives”. The effectiveness of marketing activities depends on the efforts and plans of tourism suppliers and other entities. This definition posits that marketing is a managerial function/domain that should be performed in a systematic manner adopting and implementing the appropriate approaches, as well as suitable tools and methods. In doing so, it is believed that a tourism destination (through the organizational structure of a DMO) can attain the expected outputs beneficial to all stakeholders, i.e., the tourism industry, hosting communities/populations, and tourists/visitors. The effective implementation of tourism destination marketing principles and methods constitutes an efficient and smart pillar, a cornerstone to attain a balance/equilibrium between the perceptions and interests, sometimes conflicting, of stakeholders by minimizing the negative impacts and maximizing the benefits resulting from tourism. All the same, it is worth noting that marketing is not a panacea, nor a kind of magic stick.

Rugemuk Village in Pantai Labu Subdistrict, Deli Serdang Regency, North Sumatra Province has a beach area called Alam Serdang Beach with the presence of a mangrove forest area that has been used to produce processed mangrove products and tourist destinations. It's just that since 2006 there have been activities of dredging beach sand for the sake of building public facilities in North Sumatra Province so that Alam Serdang Beach has experienced an abrasion. The purpose of community service activities is to train the Serdang Nature Group as a partner on the management of Serdang Alam Beach tourism destinations and making eco print souvenirs by utilizing leaves from trees that grow in the Serdang Alam Beach area, as well as providing mandatory facilities in tourist destination areas. Methods of activity include providing questionnaires and training materials, discussion and design of tourism destination management, training on making souvenirs for printing, making toilet facilities, andsignposts. The results of this activity are an increase in public knowledge of tourism destination management, availability of management planning for the Alam Serdang Beach area, availability of toilet facilities on the beach, availability of signposts to the beach, improvement of community skills for making eco print souvenirs, and availability of production tools. for the making of eco print souvenirs so that it is hoped that in the future it can be the readiness of Rugemuk Village in an effort towards the level of a tourist village

This report presents the experience of the implementation of the “Tourism Observatory | SIGESTur” project, an action developed at the Federal Institute of São Paulo (IFSP Campus Cubatão). The project began in 2016, as result of academic research and university extension activity. This work reports and analyzes the results of the project, and proposes a model for innovative management of tourism destinations in the Brazilian context. In its first year, the project was considered one of the ten most innovative ideas in Brazilian tourism, at the I Tourism Innovation Camp, a contest promoted by the Panrotas portal with technical support from Sebrae (national development agency). In 2017, the case entitled “Hospitality and hostility relations among stakeholders: Influences in the competitiveness of tourist destinations” received an award during the IV World Research Summit for Tourism and Hospitality, a congress held in Orlando (USA). The project consists of two work fronts. For the elaboration of this report of experience, bibliographical and documentary research were carried out. The data analysis was done in 2019 to ensure that all previous actions were recorded. In the results, the establishment of a model is highlighted, for collecting, processing and analyzing data and distributing information to professionals in the travel and tourism industry.

This research divided expectations into three timeframes based on expectancy theory – short-, medium- and long-term. The incentive-motivation structures of government tourism officers were identified by these timeframes and the effects of incentives on job engagement, performance and satisfaction were investigated.,A survey was conducted in 31 provinces of China, and a total of 650 responses were used for data analysis after removing invalid surveys. The statistical analysis techniques adopted were confirmatory factor analysis, correlation analysis and structural equation modeling.,The results showed that: realistic motivations, career prospects and “macro-vision” were the motivational factors of tourism officers in the short-, medium- and long-term, respectively; incentives positively predicted tourism officer job engagement, performance and satisfaction; and job engagement and performance mediated the influence of incentives on job satisfaction.,The main limitation was that the respondents were from 31 provinces in China, and there may be regional and local differences due to the unique and complex geographic and social conditions, as well as dissimilar economic development levels and administrative systems.,Public sector tourism departments must recognize tourism officer needs and motivations in the short-, medium- and long-term and develop tailored incentive programs.,Based on expectancy theory across different timeframes, this research identified the incentive-motivation structure and its effect on Chinese destination management organization officers and potentially provides a theoretical basis for the optimization of this administrative incentive system.,基于期望理论, 本研究将期望区分成短期、中期和长期三个时间尺度。据此, 本研究识别了政府旅游官员的激励需求和和动力结构, 并验证其对旅游官员工作投入、工作绩效和工作满意度的影响。,本研究面向中国31个省市自治区展开问卷调查。在剔除无效问卷后, 总共搜集650份有效问卷进行数据分析。本研究采用了验证性因子分析、相关分析和结构方程模型等数据分析技术。,研究结果发现：（1）现实激励、职业前景和宏观愿景是目的地政府官员在短期、中期和长期等不同期望结构层次的动力因素; （2）这些动力因素正向影响旅游官员工作投入、工作绩效和工作满意度; （3）工作投入和工作绩效中介了上述激励因素对工作满意度的影响。,本研究的主要研究局限在于问卷数据覆盖中国31个省市自治区, 但中国具有复杂的国情, 地区经济发展水平、行政管理体制也不尽相同, 因此基于特定地区的具体分析可能得出具有差异性的研究结论。,目的地政府部门应当客观认知到旅游官员在短期、中长期和长期三个期望层次的激励需求, 并针对性地设计和提供激励方案。,本研究首次基于期望理论识别了不同时间尺度下目的地政府部门旅游官员的动力结构及其效应, 为优化中国目的地政府旅游官员激励体系提供了理论基础和实证证据。,En base de la teoria de las expectativas, esta estudio divide las expectativas en tres escalas de tiempo: plazo corto, plazo mediano y plazo largo. Con base en esto, este estudio identifica las necesidades de incentivos y la estructura motivacional de los funcionarios de turismo del gobierno, y verifica su impacto en la contribucion, el desempeno y la satisfaccion laboral de los funcionarios de turismo.,Este estudio realiz una encuesta por cuestionario para 31 provincias de China. Despues de excluir los cuestionarios no validos, se recopilan un total de 650 cuestionarios validos para el analisis de datos. Este estudio utiliza tecnicas de analisis de datos como el analisis factorial confirmatorio, el analisis de correlacion y el modelado de ecuaciones estructurales.,Los resultados mostraron que: (1) Los incentivos realistas, las perspectivas de carrera y las visiones macro son los factores impulsores de los funcionarios del gobierno de destino en diferentes niveles de expectativa a plazo corto, mediano y largo; (2) Estos los factores impulsores estan afectando positivamente el aporte de trabajo, el desempeno laboral y la satisfaccion laboral de los funcionarios de turismo; y (3) Los aportes laborales y el rendimiento laboral median la influencia de los factores impulsores anteriores en la satisfaccion laboral.,La muestra de este estudio cubre 31 provincias, municipios y regiones autonomas en China, pero China tiene condiciones nacionales complejas, los niveles de desarrollo economico regional y los sistemas administrativos son diferentes. Por lo tanto, los analisis basados en regiones especificas pueden lograr diferentes conclusiones de estudio.,El departamento gubernamental del destino debe reconocer objetivamente las necesidades de incentivos de los funcionarios de turismo en los tres niveles esperados a plazo corto, plazo mediano y largo y plazo largo, y disenar y proporcionar programas de incentivos de manera especifica.,este estudio identifica la estructura dinamica y los efectos de los funcionarios de turismo en los departamentos gubernamentales de destino en diferentes escalas de tiempo basando en la teoria de las expectativas por primera vez, y proporciona una base teorica y evidencia empirica para optimizar el sistema de incentivos de los funcionarios de turismo del gobierno de destino en China.

Tourist destinations generally offer a variety of attractions that local authorities or destination management organizations (DMOs) may incorporate into their promotional activities. This diversity of available assets has different stakeholder groups having to decide what the destination actually stands for. The present study connects existing frameworks about evolutionary dynamics and place marketing and applies them to multifaceted destinations to provide fresh insights into how these can be managed. It extends the discussion by taking the city of Cartagena de Indias, Colombia, as an in-depth case study to illustrate how multiple assets as well as multiple place identities can impact the management of a given destination. The main data source consisted of semi-structured interviews which were used to explore the (typologies of) attractions that best represent the destination and how these should be promoted according to the local institutional stakeholders. The results show that being a multifaceted destination poses significant challenges to the definition of tourism marketing strategies, even if most stakeholders agree that a shift from the traditional, beach-related elements towards more (intangible) cultural resources is necessary. The paper concludes by drawing some theoretical implications as well as practical recommendations for multiple asset destinations.

For tourism, voice search is a promising tool with a considerable impact on tourist experience. For example, voice search might not only simplify the booking process of flights and hotels but also change local search for tourist information. Against this backdrop, our pilot study analyzes the current state of voice search in a Swiss tourism destination so that providers can benefit from those new opportunities. We conducted interviews with nine experts in Swiss tourism marketing. They agree that voice search offers a significant opportunity as a new and diverse channel in tourism. Moreover, this technology provides new marketing measures and a more efficient use of resources. However, possible threats to this innovation are data protection regulation and providers’ lack of skills and financial resources. Furthermore, the diversity of Swiss dialects pushes voice search to its limits. Finally, our study confirms that tourism destinations should cooperate to implement voice search within their touristic regions. In conclusion, following our initial findings from the sample destination, voice search remains of minor importance for tourist marketing in Switzerland as evident in the given low use of resources. Following this initial investigation of voice search in a Swiss tourism destination, we recommended conducting further qualitative interviews on tourists’ voice search experience in different tourist destinations.

Destination Management Organizations (DMOs) have been taking advantage of technologies in order to manage destinations in a more successful way. Previous research on tourism destination online plat...

Although zoning has great potential in coordinating regional development and destination management, it is challenging to derive an optimal zoning method in the historic district. To address this c...

The paper aims to critically review past and emerging literature to help professionals and researchers alike to better understand, manage and valorize both the tourism impacts and transformational affordance of COVID-19. To achieve this, first, the paper discusses why and how the COVID-19 can be a transformational opportunity by discussing the circumstances and the questions raised by the pandemic. By doing this, the paper identifies the fundamental values, institutions and pre-assumptions that the tourism industry and academia should challenge and break through to advance and reset the research and practice frontiers. The paper continues by discussing the major impacts, behaviours and experiences that three major tourism stakeholders (namely tourism demand, supply and destination management organisations and policy makers) are experiencing during three COVID-19 stages (response, recovery and reset). This provides an overview of the type and scale of the COVID-19 tourism impacts and implications for tourism research Refereed/Peer-reviewed

International association conferencing is the largest and most profitable segment of the events industry. Competition to host these events is fierce and many destination management organizations (D...

A smart travel brand today is not only an advertising marketing channel but also requires businesses to adapt and focus on brand value. Branding plays a role in shaping customer search behavior which means an effectively personalized brand helps travel businesses find potential customers and develop specific services to maintain business advantages. This article contributes some ideas about building a tourism brand today that is personalized through story and awareness in the context of digital competition, where customers play a central role both of providers of recommendations and consumers of the recommended story.

In 2016, the organizational management of tourism in Hungary has changed, the basis of which was defined in the CLVI. Tourism Development Act of 2016. The law puts the focus of tourism development on the tourist areas, which aims to make the destinations able to renew their competitive travel offers in the short term for both foreign and domestic guests who are looking for experiences or have higher specific spending. One of the five priority tourism development areas named by the Government until September 2017 is the Sopron-Fertő destination. Based on the 122 completed questionnaires, it can be stated that five towns (Sopron, Bük, Hegykő, Fertőd and Nagycenk) in the Sopron-Fertő priority tourism development area are known among households participating in domestic tourism.

To stay within the safe boundaries of global warming, the world now has 30 years to decarbonize its economy. This represents a very significant challenge for tourism as a growth system. Much attention has been paid to different tourism subsectors such as aviation, accommodation, and activities to reduce emissions, mostly on the basis of (future) technology. However, the Paris Agreement demands immediate action and significant year-on-year progress on a zero-carbon trajectory. This article discusses destination management under the new low-carbon imperative. It analyses challenges, including economic viability and resilience, that have also gained importance in light of the COVID-19 pandemic, and explores opportunities for better profitability on the basis of a leakage/spending value dichotomy proposition. The final section highlights the foremost role that destination managers must play in building prosperous and resilient low-carbon tourism destination systems and discusses the key insights for destination managers.

The significant increase of millennial tourist trips makes the Indonesian tourism sector consider it as a market opportunity. Consequently, stakeholders must adjust their development policies with the characteristics of the millennial tourist market, including marketing and advertising domains. As a Stakeholder, Destination Management Organization (DMO) needs to change the way they advertise, including determining the content that fits millennial preferences. Through a descriptive qualitative approach, this paper combines millennial characteristics with their travel habits, to form content that is friendly to millennial tourists. The results of this study showed that advertisement content should be; focus on experience over tourism destination; is presented simple and organic; use the price approach; take advantage of eWoM's reputation; focus on social impacts in local life.