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Digitisation of the built environment is seen as a significant factor for innovation in the Architecture, Engineering, Construction and Operation sector. However, lack of data and information in as-built digital models considerably limits the potential of Building Information Modelling in Facility Management. Therefore, optimisation of data collection and management is needed, all the more so now that Industry 4.0 has widened the use of sensors into buildings and infrastructures. A literature review on the two main pillars of digitalisation in construction, Building Information Modelling and Internet of Things, is presented, along with a bibliographic analysis of two citations and abstracts databases focusing on the operations stage. The bibliographic research has been carried out using Web of Science and Scopus databases. The article is aimed at providing a detailed analysis of BIM–IoT integration for Facility Management (FM) process improvements. Issues, opportunities and areas where further research efforts are required are outlined. Finally, four key areas of further research development in FM management have been proposed, focusing on optimising data collection and management.

Occupancy monitoring in smart buildings has great potential to improve their operational performance. One of the most common applications concerns the dynamic adaptation of indoor conditions accord...

Digital Asset Management is a key discipline enabling a sustainable and high-quality built environment. The physical asset is nowadays more and more integrated within the digital environment, therefore it produces a great amount of information during its life cycle. This information should be used to improve process management during the use phase of the asset, according to a servitised and cross-disciplinary approach. Accordingly, a methodological framework for asset management business processes reengineering is here presented. Through the application of the proposed set methods and procedures, it is possible to leverage innovative Information and Communication technologies (ICTs) for the development of improved information management practices in digital built environment management. The case studies developed demonstrated the possibility to effectively implement innovative Digital Asset Management processes and address different core areas of the discipline.

Effective Facility Management services are a key issue for a high-quality built environment, both in the public and private sectors. Within this context, an information management framework for the use phase of assets has been developed with the aim to streamline real estate management processes. The framework allows users to access and update at any time technical, administrative and maintenance data both at the building and at the district level. This allows for the integrated management of physical assets and enhances the risk prevention strategy.