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People always find themselves in situations where they have to influence others. The best type of influence is one that persuades others in a positive manner, which usually achieves the desired results and boosts one's credibility. Positive influence does not involve manipulation and instead relies on cooperation to provide all parties with the expected benefits. There are seven strategies that may be used to create a positive influence. These include ascertaining where the influence is in the organization, establishing a personal advisory board, engaging in the foot-in-the-door approach, soliciting input early, demonstrating effective meeting behaviors, acknowledging what one can and cannot change, and becoming resilient., Influence. Its origins can be traced back 2,500 years. Aristotle devoted his time in ancient Greece to teaching the citizenry how to persuade and convince others on matters ranging from [...]

'To build a staff into a team that does the best possible job for the organization: Be friendly to staff members, but don't treat them like close personal friends.' This [...]

AN EMPLOYEE'S RELATIONSHIP WITH THEIR manager is crucial not just for creating a synergistic work environment, but for an employee's success and career progression. Oftentimes, however, employees have a false [...]

Hake an assessment of potential references. Although you may have had a positive working relationship with a supervisor, it doesn't mean that the person will be the best reference in [...]

Informed, consistent action could help in develop mutual respect when managing relations between people of different religions and lesbian, gay and bisexual (LGB) people. Equality and diversity should also be integrated to the organization's culture. Recommendations on training support staff who would manage relations between LGB and religious people are also presented.

This story was told by Jen Hetzel Silbert and Bob Laliberte, partners at Innovation Partners International (IPI), a consulting firm specializing in building strengths-based organizations using appreciative inquiry. CLIENT A [...]

Cheryl Cran, leadership consultant and author of 'The Control Freak Revolution,' believes that people cannot get out of being a control freak alone. Individuals should teach themselves how to trust other people, and let that trust grow. She also thinks that a lot of people have not yet learned the fine art of delegation.

A new network of relationships is taking hold in our lives and our workplaces, and it is a powerful force. Both the firm and the worker seek connections. If they [...]

The expression of dissent must be made in a manner that is both direct and pleasant. This can be achieved by making clarifications about the disagreement, exercising politeness, making an effort to help the target of the dissent save face, using questions instead of a direct accusation to point out an error, getting the problem into perspective, keeping the discussion limited to the issue on hand, and maintaining a positive attitude throughout the discussion. Keeping these suggestions in mind can go a long way in alleviating any unpleasantness that may aris from disagreements., Julie likes to be liked. Rather than express her disagreements, she acquiesces on most things, which often results in less than satisfactory resolutions of the problems she faces on her [...]

We have friends for different occasions--people we like to spend time with because we share common interests. But do you ever feel worse after being with one of these friends? [...]

* Pick up that stack of mail on your countertop. Sort through and toss out the junk. Feel more relaxed already? * Ask one of your parents a question you [...]

For a successful sale, giving new contacts a firm handshake and listening more than talking is suggested. Asking questions to build rapport and selling what they sell their own customers are also suggested.

A quiz on conflict management skills is presented, including skills related to resolving conflicts, managing emotions, and encouraging innovation.

The real issue is whether or not the [audit] committee can establish a serious relationship with the outside auditors. Almost all of the problems I've seen stem from failure to [...]

The average manager spends at least 80 percent of his time communicating with employees and executives. The trouble is a good many people, employees and managers alike, don't always speak [...]

Respect is intangible and can be earned through words and actions. One has to have confidence in himself to command respect. Another key ingredient to respect is being personal. The more personal a person is with others, the more respect he earns.

[13] Svensson, Goran (2006), 'Multiple Informants and Asymmetric Interactions of Mutual Trust in Dyadic Business Relationships,' European Business Review, 18 (2), 132-152. [Haas] The author describes and applies a method--that is, the perceptual bidirectionality method--to measure and evaluate mutual trust in the context of one-to-one and multiple informants, as well as symmetric and asymmetric interactions, in dyadic business relationships. Data were obtained from 100 informants concerning 22 dyadic interactions in different kinds of dyadic business relationships (e.g., internal or external). The results suggest that although overall mutual trust seems to be well balanced in the studied relationships, there may be substantial differences between the various trust dimensions measured in the dyadic business relationships.

It's as common as chardonnay: You're chatting with a business acquaintance you've met a hundred times but blank on the name. Or someone tells you his name, and five seconds [...]

Christmas parties can be very revealing affairs. Year-long trysts between adoring colleagues are often carelessly exposed and dangerous liaisons cruelly laid bare in what can only be described as a [...]

QA I spent five years in the U.S. Navy and finished my obligation last year. Since that time, I've had several jobs. Now, I run my own business, but I'm [...]

Think about the most influential person in your organization. Why is he or she so influential? Is it because he is smarter than everyone else in your organization? Or because [...]

The importance of interpersonal relations in corporate communications is discussed.

If done in an organized fashion, networking activities can be both productive and a refreshing break from meetings. For a successful networking game, take a page out of a professional's [...]

Who hasn't come face-to-face with a churlish client, a belligerent boss or an acrimonious attendee? Roberta Cava, author of Dealing with Difficult People (www.cavaconsulting.com), says not to bother negotiating with [...]

Allegedly, 'The Apprentice' supremo Alan Sugar once signed a Christmas card 'Best wishes from Alan Sugar'. Nothing wrong in that--if it hadn't been to his wife. Obviously, he's a busy [...]

Suggestions for overcoming work-related challenges are discussed. Clarifications on the aptness of a manager to socialize with her subordinates are also presented.