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Byline: Lilith Foster-Collins Morrisons Cwmbran took the crown on service and availability this week, thanks to excellent store standards on the Friday evening before the coronation bank holiday weekend. The [...]

Malcolm Walker's hopes of renancing Iceland Food's PS750m net debt have been boosted by 'better than expected' guidance, according to Moody's. Iceland posted revenues just short of PS3bn in the [...]

Byline: Lilith Foster-Collins In a week of poor availability, Sainsbury's Strathaven took the win with just two items out of stock, as well as excellent service and store standards. The [...]

Byline: Lilith Foster-Collins How long have you been manager of this store? I've been a manager of Morrisons Stamford for four-and-a-half years. I've been with the company for just over [...]

Byline: Marianne Calnan Waitrose continued its impressive form in service and availability this week, taking the winning title for the eighth time since the start of June. Our shopper found [...]

Byline: Edward Devlin In the most difficult of circumstances Sainsbury's in Otley took the win last Saturday. Unprecedented shopper demand left shelves bare across the board after schools closed in [...]

Byline: Edward Devlin As customers continued to stockpile amid coronavirus panic, supermarket staff once again 'shone' this week - with Tesco taking the victory despite 15 of the 33 items [...]

Byline: Edward Devlin Afull basket has given Sainsbury's a clear victory this week, with availability good across most retailers despite panic-buying leaving huge gaps on shelves in certain categories. Our [...]

Byline: Edward Devlin Tesco has recorded a resounding win as another week of poor availability made for low scores across its rival supermarkets. Its Poole store was the only one [...]

Byline: Edward Devlin Tesco pipped Morrisons and Sainsbury's to the post in a very low-scoring week plagued by availability issues. Tesco's Lincoln store registered the highest availability score on Sunday [...]

Byline: Edward Devlin Asda scraped the win in a week of low scores thanks to a full basket on this Valentine's Day shop. Our mystery shopper had an 'awful' first [...]

Byline: Edward Devlin Better availability helped Tesco sneak ahead of Waitrose for the win this week on a wet and stormy Sunday afternoon shop. The 'bright and spacious' store in [...]

Byline: Edward Devlin Waitrose took the win in a low-scoring week for this Friday afternoon shop, with no supermarkets managing a full basket. The winning store in Wilmslow was 'tidy [...]

Byline: Edward Devlin Waitrose was a clear winner in the first mystery shop of 2020 as the supermarkets struggled after the end of the 'golden quarter' to get back to [...]

Byline: Edward Devlin Waitrose romped to victory during a busy Black Friday weekend shop thanks to a full basket and flawless shop floor service. Despite our shopper finding the Sunningdale [...]

Byline: Edward Devlin Tesco became the first retailer in six weeks to manage a full basket, helping it to edge ahead of nearest rival Asda with an impressive score of [...]

Byline: Edward Devlin Aswift checkout experience and helpful staff saw Sainsbury's pip Asda to top spot this week. However, none of our mystery shoppers left with a full trolley for [...]

Byline: Edward Devlin Impressive shop floor service gave Tesco the victory this week, but availability was an issue across the board for this Friday night shop, meaning there were no [...]

Byline: Ronan Hegarty Sainsbury's 80,000 sq ft hypermarket in Rugby took the store of the week award this week, but it was a tight race with just three points separating [...]

Byline: Ronan Hegarty Sainsbury's put an end to Tesco's four-week winning run as its Newport store delivered an excellent performance, scoring 91 points. As well as providing this week's only [...]

Byline: Emma Gesto Tesco won this Friday night shop as its Crewe store scored 74 points. It was a busy restocking time and there were trolleys and employees in 'almost [...]

Tesco CEO Dave Lewis may have only made brief mention of the possibility of Tesco creating an upmarket convenience store offering, but the City quickly took it as a threat [...]

Byline: Emma Gesto Tesco wins this week with 78 points. Its Cheam, Sutton store gave our shopper a 'positive experience' and offered an 'exceptional selection of products'. The store was [...]

Byline: Ronan Hegarty Asda has picked up yet another Grocer 33 pricing win, bouncing back from defeat by Morrisons last week. The Walmart-owned retailer's PS62.06 total was PS1.14 cheaper than [...]

Byline: Ian Quinn, chief reporter It's ironic that in the week his restaurant business took a dive, the other great cause Jamie Oliver championed also had its failings ruthlessly exposed. [...]

Byline: Emma Gesto Tesco in St Rollox Business Park, Glasgow wins this week. The 'large' store was 'busy but bright and well ordered'. Shelves were 'well stocked, wide and varied'. [...]

Byline: Emma Gesto Waitrose in Lincoln won this week with 75 points. It provided an 'enjoyable, stress-free shop'. Our shopper found staff 'obliging, friendly and polite' and the 'pleasant, open [...]

Byline: Emma Gesto Tesco wins with its Bangor store scoring 72 points. On a busy Saturday afternoon, the store was 'very tidy and impressive'. Staff were 'professional, thoughtful and helpful' [...]

Byline: Ronan Hegarty Asda returned to winning ways this week after a surprisingly uncompetitive showing last time out. The Walmart-owned retailer slumped to fourth place last week after losing out [...]

Titania Touche was The Grocer's (entirely fictitious) food & drink PR columnist. Exposing the foibles of PR agency life, while grappling with (and being grappled by) fmcg clients, her column [...]

Byline: Emma Gesto Tesco in Montrose won with 83 points in our final shop of 2018. The 'outstandingly calm, helpful and friendly staff' left our shopper feeling 'relaxed and happy'. [...]

Byline: Ronan Hegarty Ascore of 83 for its Newport store was more than enough to give Sainsbury's its second service and availability victory in a row. Coupled with strong availability, [...]

[ILLUSTRATION OMITTED] 1. Lower like-for-like sales Tesco says it's deliberately traded down its customers with its new discounter line and higher levels of promotion. It's also more exposed than Morrisons [...]

Rumours that Russia-based direct-to-consumer platform INS is to launch a pilot project with some of the biggest names in grocery caused more than a few ripples last week. Supposedly backed [...]

This is a local shop, for local people. So said Tubbs famously in The League of Gentlemen and now so say the supermarkets--albeit in a somewhat less sinister context. It [...]

Having heard that the supermarket was installing live webcams, we rang to find out whether our shopping trips were likely to be broadcast to all and sundry. Asda Good afternoon, [...]

The supermarket is turning to consumer wisdom to inform its business decisions. Empowering the consumer has become the fashionable strategy of 2009. In the past two weeks alone, Vodafone has [...]