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This paper presents findability and serendipity as fundamental concepts for retrieval and use of information in the post-custodial paradigm in Information Science. The information explosition in digital environments together with physical ones causes high probability of information anxiety, mainly when the desired or imagined information isn’t easily retrieved. The findability and the serendipity are concepts studied in na interdisciplinar way in the post-custodial paradigm of Information Science, also focused on the use of information. Through exploratory bibliographical research this article presents forms of organizing information in digital environments, so that the researcher can retrieve and feel himself participant of the classification community by facilitating the retrieval of nformation for him and other researchers. Therefore, iterative representation and interactive epistemography are proposed as conceptual tools for the retrieval of shared knowledge, in order to improve the active participation of information researchers and the reduction of information anxiety.