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No‐show behavior, a distinct form of absenteeism, is often problematic, particularly in the service industry. Given the growing relevance of the phenomenon in the industry, an increasing number of researchers from such different disciplines as educational economics, healthcare management research, and sports economics have begun examining both the potential antecedents and measures to counteract no‐show behavior, recently. Although the continuously growing body of literature on no‐show behavior has been reviewed before, most such previous attempts were neither interdisciplinary nor systematic, sometimes lacking both completeness and thoroughness. In this article, we address this gap in the still‐emerging literature by providing a systematic, interdisciplinary review of the literature. We observe that, although the potential antecedents are manifold and not always neatly comparable across the different industries, there still exist commonalities, most of which are related to product characteristics and the opportunity costs arising from physical attendance. In contrast, although we document a promising effect of exploiting reminders in reducing no‐show behavior, our understanding of the effectiveness of potential countermeasures is less pronounced. [ABSTRACT FROM AUTHOR]

In this article, we contribute to the emerging literature on the potential determinants of football spectator no-show behaviour by analysing disaggregated data capturing season ticket holder (STH) behaviour outside the German market for the first time. Intriguingly, our empirical analysis of a unique panel dataset – containing distinct admission decisions made by 8,734 STHs of an established Swiss Super League club on 72 consecutive matchdays between 2013 and 2016 – suggests that the antecedents of such no-show behaviour might be contextual, despite some notable similarities across markets. For instance, although we observe a robust role of both a STH's emerging no-show habits and his/her geographical distance to the stadium in predicting spectator no-show behaviour that is in line with previous research, we also note a more nuanced, i.e. non-linear, relationship between a STH's age and the tendency to omit attendance on matchday. Here, using three-dimensional contour plots to represent potential interactions with age graphically, we also observe that STHs in the age cohort around 35 to 65 are more affected by barriers in the form of distance to the place of residence or temperature compared to people of retirement age, for whom there is a very robust pattern of habit. [ABSTRACT FROM AUTHOR]

Despite a rich literature on the psychological responses to terrorist attacks, surprisingly little is known about the subsequent changes in citizen behavior. In this research note, we exploit a unique sequence of two rare events, the Paris attacks of 13 November 2015 and the cancelation of the international friendly between Germany and the Netherlands over terrorist threats only four days later, to compare the number of German football spectator no-shows, i.e., the number of ticket holders that have decided not to attend a particular football game, before and after these attacks. Although we observe a significant increase in the number of no-shows during the first two weeks after the incidents, this effect was not permanent. [ABSTRACT FROM AUTHOR]

Despite an extensive literature on stadium attendance demand, our understanding of those factors shaping spectator no-show behaviour is rudimentary at best. Here, we explore such behaviour by using a comprehensive two-step approach: First, we examine the determinants of no-show behaviour in the German Bundesliga between the four seasons 2014–15 and 2017–18; Second, because our initial results imply that spectator no-show behaviour is more prominent among season ticket holders (STHs), we exploit additional survey data to understand individual STH no-show appearances better. Our results suggest that club managers interested in reducing the no-show rate should rethink existing season ticket strategies. [ABSTRACT FROM AUTHOR]

Addiction appointment no-shows adversely impact clinical outcomes and healthcare productivity. During 2007-2010, 67 treatment organizations in the Strengthening Treatment Access and Retention program were asked to reduce their no-show rates by using practices taken from no-show research and theory. These treatment organizations reduced outpatient no-show rates from 37.4% to 19.9% ( p = .000), demonstrated which practices they preferred to implement, and which practices were most effective in reducing no-show rates. This study provides an applied synthesis of addiction treatment no-show research and suggests future directions for no-show research and practice. [ABSTRACT FROM AUTHOR]

Focuses on several reasons why patients in an urban family practice setting failed to show up on scheduled appointments. Role of emotions in contributing to missing appointments by patients; Inability of some patients to understand the scheduling system of the clinic; Anticipation of patients of fear and anxiety.