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Abstract: The purposes of this study are (1) to determine the specific server attributes that have the strongest influences on server–patron mutual disclosure; (2) to examine the causal relationships between server–patron mutual disclosures and rapport with and revisit intentions of patrons; and (3) to investigate the moderating roles of marital status and educational level in the process. Theoretical relationships between server attributes, mutual disclosure, rapport, and patrons’ revisit intentions were derived based on a literature review. Following the collection and analysis of data obtained from full-service restaurant patrons, this study found that three server attributes directly influence two sub-dimensions of mutual disclosure (server disclosure and customer disclosure). Furthermore, mutual disclosure was shown to have a positive impact on rapport, which results in patron revisit intentions. This study also found that marital status and educational level have key moderating functions in the relationship between mutual disclosure and rapport. The possible interpretations and managerial implications of these findings are provided. [Copyright &y& Elsevier]

This study identifies reasons why college students in Hong Kong want to study hospitality and tourism management (HTM) and why they want to pursue HTM degrees abroad. It also aims to identify students' preferred HTM study areas. An empirical study of a cohort of 384 HTM students was conducted to determine their motives for their choice of HTM. The results indicate that there were five motivational factors among HTM students: self-actualisation, job opportunity, field attractiveness, ease of study, and scholastic achievement. Detailed information on the motivational factors along with preferred overseas study destinations and HTM study areas are discussed. [ABSTRACT FROM AUTHOR]

Many universities, two-year colleges, and graduate schools in Korea strive to increase the number of hospitality and tourism programs to accommodate the explosive popularity of the hospitality and tourism management field. This study aims to identify reasons why students in Korea at both the undergraduate and graduate levels want to study hospitality and tourism management and why they want to pursue such degrees abroad. The results of this empirical study of 540 Korean students majoring in hospitality and tourism management revealed that self-actualization, job opportunity, and overseas experience were major motivators for undergraduate students, while graduate students chose self-actualization and scholastic achievement as the two most important motivators. In the analysis of motivations to study hospitality and tourism management abroad, undergraduate students cited cultural experience as the main reason, while graduate students chose the desirable educational environment as the main motivator. [ABSTRACT FROM AUTHOR]