1. From Promoting Dignity to Installing Distrust: Understanding the Role of Continence Care Technology in Nursing Homes
- Author
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Bart Vanrumste, Ine D'Haeseleer, Vero Vanden Abeele, Katta Spiel, Hans Hallez, and Hannelore Strauven
- Subjects
Distrust ,media_common.quotation_subject ,05 social sciences ,020207 software engineering ,02 engineering and technology ,Dignity ,Quality of life (healthcare) ,Nursing ,Continence care ,0202 electrical engineering, electronic engineering, information engineering ,Technological design ,0501 psychology and cognitive sciences ,Quality (business) ,Psychology ,Nursing homes ,050107 human factors ,media_common ,Qualitative research - Abstract
Managing continence in nursing homes comprises a large economic and emotional factor, not only in residents’ Quality of Life but also in staffs’ Quality of Care. Notwithstanding increased engineering efforts in this area, nursing home continence care remains underexplored in HCI. To lay the groundwork for the technological design of human-centered continence care, we conducted a qualitative study involving 27 stakeholders—ranging from residents, relatives, caregivers and nurses to managers. By inductively analysing our data, we identified different perspectives on incontinence and surrounding care practices. We found continence care to be intricately interwoven within a complex ecosystem that is deeply rooted in an ideal of promoting dignity, which technological infrastructures might fall at risk of introducing miscommunication and installing distrust between stakeholders. Using the Dignity in Continence Care Framework, we provide suggestions for the design of technologies centered on supporting dignity in nursing home continence care.
- Published
- 2020