1. Balanced or unbalanced routines :the case of two routines dynamics in a French hospital
- Author
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Cathy Krohmer, Johanna Habib, Institut de Recherche en Gestion (IRG), Université Paris-Est Marne-la-Vallée (UPEM)-Université Paris-Est Créteil Val-de-Marne - Paris 12 (UPEC UP12), Laboratoire d'Economie et de Sociologie du Travail (LEST), Aix Marseille Université (AMU)-Centre National de la Recherche Scientifique (CNRS), Laboratoire d'économie et de sociologie du travail (LEST), and Université Paris-Est Créteil Val-de-Marne - Paris 12 (UPEC UP12)-Université Paris-Est Marne-la-Vallée (UPEM)
- Subjects
Value (ethics) ,Organizational Behavior and Human Resource Management ,Process management ,Strategy and Management ,media_common.quotation_subject ,Generative systems ,General Decision Sciences ,IRG_AXE3 ,Performative utterance ,Context (language use) ,[SHS]Humanities and Social Sciences ,Originality ,Management of Technology and Innovation ,0502 economics and business ,organizational routines dynamics ,ostensive and performative aspects ,Operations management ,Sociology ,050207 economics ,hospital ,media_common ,05 social sciences ,Negotiation ,Dynamics (music) ,[SHS.GESTION]Humanities and Social Sciences/Business administration ,050203 business & management ,Ostensive definition ,case studies - Abstract
Purpose– The performative approach views organizational routines as generative systems with internal aspects – ostensive and performative – and dynamics (Feldman and Pentland, 2003). The purpose of this paper is to better understand under which conditions the routine dynamics happens or not.Design/methodology/approach– To deal with this issue, for 13 months, the authors conducted a comparative and longitudinal case studies based on the evolution of the organizational routines in absence management in two departments of a French hospital.Findings– The results show contrasting dynamics in the studied organizational routines: one evolved, the other in contrast, seemed blocked. The authors suggest that the routine dynamics depends on the relative weight of its ostensive and performative aspects: a balance situation makes mutual adaptions possible and an imbalance situation leads to the conservation of defective routine. The research underlines also that, in the hospital context, the capacity of management and teams to discuss and to negotiate the implementation of external rules plays an important role in the balance of the internal dimensions of routine.Originality/value– While the literature on performative approach focusses on the “how and why” the routine act as a source of continuous change, this research investigates more in depth the working of the routines dynamics itself. The issue of balance or imbalance introduces a new element in the framework of routine dynamics and can constitute an interesting focus for managers looking to transform their organizational routines.
- Published
- 2016
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