Responding to change over following a plan is one of the Agile Manifesto’s values. According to its original perspective, development teams should embrace changes due to a better understanding of the business domain or about the users’ needs. This kind of change is well understood and explored by practitioners and researchers. However, the issue of how development teams embrace changes due to unexpected, severe, and atypical external events (like the ones we are facing during COVID-19) have not been fully discussed. In this paper, we present our experience in managing the expectations and changing the development methods to mitigate the risks of carrying out a research and development project (named Virtual Social Office-VSO) during a pandemic time. To this end, we report on an observational study that explains the main differences between the procedures we expected to follow before the pandemic and the procedures we are following. We also present the percep- tions of both stakeholder and development teams about the impact of COVID-19 on VSO development. Although the development team quickly adapted itself to work from home, we observed some impact on the development plans. In particular, trying to reconcile the trade-offs between completeness and the tight schedule for the first release was a challenge, since we depended on different partners to collect the information that we need to make available in a mobile application (app) that corresponds to one of the VSO project outcomes. According to one stakeholder, the initial effort to design and prototype the VSO app (using the Design Thinking approach) before the start of the pandemic, has been considered essential to mitigate part of the threats that arose due to the COVID-19. We discuss part of these threats in this paper and the actions we have been taking to mitigate them. In addition, according to members of the development team, working remotely presents both challenges (e.g., adapt to a new routine, prepare a comfortable place, isolation feelings), and benefits (e.g., working hours flexibility, less distraction from co-workers)., {"references":["Titan M Alon, Matthias Doepke, Jane Olmstead-Rumsey, and Michele Tertilt. 2020. The impact of COVID-19 on gender equality. Technical Report. National Bureau of Economic Research.","Roy M Anderson, Hans Heesterbeek, Don Klinkenberg, and T Déirdre Hollingsworth. 2020. How will country-based mitigation measures influence the course of the COVID-19 epidemic? The Lancet 395, 10228 (2020), 931–934.","Lingfeng Bao, Tao Li, Xin Xia, Kaiyu Zhu, Hui Li, and Xiaohu Yang. 2020. How does Working from Home Affect Developer Productivity? - A Case Study of Baidu During COVID-19 Pandemic. CoRR abs/2005.13167 (2020), 1–11.","Louis-Philippe Béland, Abel Brodeur, and Taylor Wright. 2020. The short-term economic consequences of Covid-19: exposure to disease, remote work and government response. University of Ottawa - Department of Economics; IZA Institute of Labor Economics 13159 (2020), 1–92.","Angel Belzunegui-Eraso and Amaya Erro-Garcés. 2020. Teleworking in the Context of the Covid-19 Crisis. Sustainability 12, 9 (2020), 3662.","Kelly D Blake, Robert J Blendon, and Kasisomayajula Viswanath. 2010. Employ- ment and compliance with pandemic influenza mitigation recommendations. Emerging infectious diseases 16, 2 (2010), 212.","M Bruce and PA Pereira. 2019. Microservices in Action. Manning Publications Co., 978-1617294457.","Scott Chacon and Ben Straub. 2014. Pro Git (2nd ed.). Apress, USA.","Bonnie Eisenman. 2016. Learning React Native: Building Native Mobile Apps with JavaScript (1st ed.). O'Reilly Media, Inc., B076PWRYSS.","Paul Ralph et al. 2020. Pandemic Programming: How COVID-19 affects software developers and how their organizations can help. CoRR abs/2005.01127 (2020), 1–32.","Robert Feldt and Thomas Zimmermann. 2020. ESE Special Issue on COVID-19 and Software Engineering.","LucianoA.Garcia,EdsonOliveiraJr,GislaineC.L.Leal,andMarceloMorandini. 2020. On the Adaptations of the Scrum Framework Software Development Events: Literature and Practitioners Analysis using Feature Models. In Proceedings of the 22nd International Conference on Enterprise Information Systems, ICEIS 2020, Prague, Czech Republic, May 5-7, 2020, Volume 2. SCITEPRESS, 978-989-758-423-7, 416–423. https://doi.org/10.5220/0009578904160423","JenniferHehn,DanielMéndez,FalkUebernickel,WalterBrenner,andManfred Broy. 2020. On Integrating Design Thinking for Human-Centered Requirements Engineering. IEEE Softw. 37, 2 (2020), 25–31.","Hadi Hemmati, Sarah Nadi, Olga Baysal, Oleksii Kononenko, Wei Wang, Reid Holmes, and Michael W. Godfrey. 2013. The MSR cookbook: mining a decade of research. In Proceedings of the 10th Working Conference on Mining Software Repositories, MSR '13, San Francisco, CA, USA, May 18-19, 2013, Thomas Zimmer- mann, Massimiliano Di Penta, and Sunghun Kim (Eds.). IEEE Computer Society, https://doi.org/10.1109/MSR.2013.6624048,343–352. https://doi.org/10.1109/MSR. 2013.6624048","Siw Elisabeth Hove and Bente Anda. 2005. Experiences from Conducting Semi- structured Interviews in Empirical Software Engineering Research. In IEEE MET- RICS. IEEE Computer Society, 10.1109/METRICS.2005.24, 23.","James Lewis and Martin Fowler. 2014. Microservices. https://martinfowler.com/ articles/microservices.html","Ting-Peng Liang, Yu-Wen Wang, and Ping-Ju Wu. 2013. A System for Service Blueprint Design. In ICSSI. IEEE Computer Society, 10.1109/ICSSI.2013.52, 252– 253.","Verne W Loose, Vanessa N Vargas, Drake E Warren, Shirley J Starks, Theresa J Brown, and Braeton J Smith. 2010. Economic and policy implications of pandemic influenza. Report SAND2010-1910, Sandia National Laboratories, Albuquerque, New Mexico March 1910 (2010), 1–22.","Terri Rebmann. 2009. Infectious disease disasters: bioterrorism, emerging in- fections, and pandemics. APIC text of infection control and epidemiology. 3rd ed. Washington, DC: Association for Professionals in Infection Control and Epidemiology, Inc 1 (2009), 1–22.","Ken Schwaber. 2004. Agile Project Management with Scrum. Microsoft Press, USA.","Daniel Spurk and Caroline Straub. 2020. Flexible employment relationships and careers in times of the COVID-19 pandemic.","Craig Walls. 2016. Spring Boot in Action (1st ed.). Manning Publications Co., USA."]}