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Purpose: The promising factor for success in a prevailing knowledge-based economy is the excellence in customer service. Private universities are now becoming customer- and service-oriented organizations due to the competition. Therefore, many educational institutions treat their students as customers and restructure their educational practice based on the concept of market consumption. Therefore, many educational institutions treat their students as customers and restructure their educational practice. The purpose of this study is to determine the students' preferences as customers while studying at private universities and factors that affect their intentions to study at private universities when they adopt the student-as-customer concept. Design/methodology/approach: The research model is analyzed with structural equation modeling. The analysis is done with the application of the measurement model and the structural model. The measurement model is first evaluated by examining scale reliability, convergent validity and discriminant validity, whereas the assessment of the structural model is conducted for determining the predictive power and analyzing the hypothesized relationships between the proposed constructs through path analysis. Findings: In the paper, seven path shows a significant and positive relationship. However, four relationships are positive but insignificant. Originality/value: This study contributes to the literature theoretically as well as methodologically. Moreover, it is among the first research that is being conducted in Karachi. Secondly, this study developed a hybrid model by integrating one theory and a conceptual model to determine the factors affecting students' attitudes toward acceptance of the student-as-customer concept and their intentions. Therefore, this paper is useful in filling the gap in the higher education literature and also provides direction for universities to consider and prepare for the consequences of the concept's adoption associated with the number of students who intend to study at their universities.

Improvement in social media (SM) platforms and their ability to enable small and medium-sized enterprises (SMEs) to reach a large audience has led to changes in how entrepreneurial firms carry out their regular activities. Studies on entrepreneurship and SM adoption are relatively new and fragmented; however, there is scant interest from managers, scholars, and governments for future research work in this area in emerging countries. This study aims to investigate the role of SM adoption and innovation capabilities (IC) in improving SME performance. We employ the resource-based view (RBV) as a basis for the conceptual model and infer relationships between entrepreneurial orientation (EO), SM adoption, IC, and SME performance. A closed-ended questionnaire was administered to collect data through a web-based survey and quantitative analysis was employed to generalise the results. The proposed relationships are tested on a sample of 431 randomly selected SMEs, applying the PLS algorithm, bootstrapping, and blindfolding techniques using SmartPLS 3.0. The findings reveal that SME performance could be improved by EO, SM adoption, and IC. Additionally, SM adoption significantly mediates the EO–SME-performance relationship, and IC moderates the SM-adoption–SME-performance association. This paper also makes several theoretical and practical contributions. [ABSTRACT FROM AUTHOR]

E‐waste is the world's fastest‐growing waste stream, and it contains toxic chemicals that are harmful to human health. Research has shown that the vast majority of consumers are unwilling to dispose of e‐waste, preferring to keep obsolete products at home rather than returning them to manufacturers for recycling. Despite the evident importance of this area of research, there is yet to be a systematic assessment of e‐waste disposal behaviour that summarises the relationships among constructs in the forms of antecedents, decisions, and consequences from the perspective of consumer behaviour. With this knowledge gap in mind, the current paper's goal is to provide a comprehensive examination of available studies on consumer e‐waste disposal behaviour. In particular, the purpose is to promote e‐waste disposal behaviour by looking at how such behaviour has been utilised as a construct in the literature and what theories, contexts, characteristics, and methodological approaches have been used to strengthen this behaviour. Towards this aim, we used VOSviewer to examine N = 43 research publications on e‐waste disposal behaviour published in Scopus‐indexed journals between 2000 and 2021, noting discrepancies, identifying major research gaps, and developing comprehensive research agendas (provided in the form of testable propositions). [ABSTRACT FROM AUTHOR]

The growth in social media use has given rise to concerns about the impacts it may have on users' psychological well-being. This paper's main objective is to shed light on the effect of social media use on psychological well-being. Building on contributions from various fields in the literature, it provides a more comprehensive study of the phenomenon by considering a set of mediators, including social capital types (i.e., bonding social capital and bridging social capital), social isolation, and smartphone addiction. The paper includes a quantitative study of 940 social media users from Mexico, using structural equation modeling (SEM) to test the proposed hypotheses. The findings point to an overall positive indirect impact of social media usage on psychological well-being, mainly due to the positive effect of bonding and bridging social capital. The empirical model's explanatory power is 45.1%. This paper provides empirical evidence and robust statistical analysis that demonstrates both positive and negative effects coexist, helping to reconcile the inconsistencies found so far in the literature. [ABSTRACT FROM AUTHOR]

The increase of social media (SM) has led to continuous deviations in how day-to-day entrepreneurial activities can be carried out. Additionally, studies devoted to SM entrepreneurship and SM are relatively limited and fragmented in their focus. However there is growing interest from scholars, practitioners and academia for upcoming studies and exploration within small and medium-sized enterprises (SMEs) context. This research explores the impact of entrepreneurial orientation (EO) on SM adoption and SME performance in developing countries. We employed the resource-based view (RBV) as the foundation for developing the conceptual framework The present study employed a closed-ended questionnaire to collect data from SMEs located in Pakistan. Partial-least-squares-structural equation-modeling (PLS-SEM) was utilized for the analysis of 423 responses. The results proved a direct positive link between EO–SMEs performance, EO–SM adoption, SM adoption–SMEs performance, innovation capabilities (IC), and SME performance. Partial mediation was found between EO and SME performance, and the significant moderation effect of IC was found between SM adoption and SME performance. This paper has implications for practitioners and researchers regarding SM adoption in the SMEs. It builds an empirical, multi-dimensional hypothesized model, including mediating and moderating roles affecting the relationships. [ABSTRACT FROM AUTHOR]

In recent years, there has been an escalation in cases of cyber violence, which has had a chilling effect on users' behavior toward social media sites. This article explores the causes behind cyber violence and provides empirical data for developing means for effective prevention. Using elements of the stimulus–organism–response theory, we constructed a model of cyber-violence behavior. A closed-ended questionnaire was administered to collect data through an online survey, which results in 531 valid responses. A proposed model was tested using partial least squares structural equation modeling using SmartPLS 3.0, v (3.2.8). Research findings show that information inequality is a strong external stimulus with a significant positive impact on digital distrust and negative emotion. However, the effects of information overload on digital distrust and the adverse effects of communication overload on negative emotions should not be ignored. Both digital distrust and negative emotions have significant positive impacts on cyber violence and cumulatively represent 11.5% changes in cyber violence. Furthermore, information overload, communication overload, information inequality, and digital distrust show a 27.1% change in negative emotions. This study also presents evidence for competitive mediation of digital distrust by information overload, information inequality, and cyber violence. The results of this study have implications for individual practitioners and scholars, for organizations, and at the governmental level regarding cyber-violence behavior. To test our hypotheses, we have constructed an empirical, multidimensional model, including the role of specific mediators in creating relationships. [ABSTRACT FROM AUTHOR]

Purpose: Research in the education domain has noted the importance of work-based passion and has repeatedly highlighted how passion influences positive work outcomes. However, far too little attention has been given to investigating whether one's passion can be transferred to others. Using two theoretical lenses – crossover theory (CT) and emotional contagion theory (ECT) – the present study intends to deepen our understanding by examining whether a teacher's work passion can be transferred to a student. Methods: To address this knowledge gap, we recruited students and their subject teachers (n=226 teacher-student dyads) from the major business schools of Pakistan, based on the convenience sampling method, during the period from November to December 2018. An exploratory factor analysis was run to extract the dimension underlying each construct. A confirmatory factor analysis was conducted using AMOS 24.0 to assess the discriminant and convergent validity of the measurement model. The SPSS PROCESS macro was used to test the hypotheses using SPSS 24.0. Results: Consistent with the hypotheses, our results show that a teacher's work passion can be transferred to a student's work passion indirectly via emotional contagion. Our data further establish that the transference of a teacher's work passion to a student's work passion via emotional contagion is more significant when the teacher is educated at PhD level than when she/he is non-PhD educated. Conclusion: To the best of the authors' knowledge, this study has been one of the first attempts to thoroughly examine work passion transference from teachers to students in the area of higher education and offers several managerial and theoretical implications alongside future opportunities for practitioners and research scholars. [ABSTRACT FROM AUTHOR]

World Wildlife Fund (WWF) Pakistan is the utmost salient player in the sustainable environment sector of Pakistan, as it raises awareness on front burner issues of pollution, devastation of industrial waste, global warming, depleting forests, species, and natural resources. It works in the realm of protection of endangered species, natural habitat, protection, and conservation of natural resources inclusive of wetlands, other water reservoirs, forests, and eco-system of Mother Nature. It is facing serious challenges of its long-run sustainable survival and attainment of its objectives in the developing countries like Pakistan, which is the aim of this inquiry to explore. Although it has established strategic relationships with its several stakeholders, but government for instance, does not entertain environment as its top priority; it is partnering with the corporate sector, private sector organizations, NGOs, local communities, and schools to universities but out of millions of micro and small to large-scale commercial entities, it has received contributions cum sponsorships from only three hundred (300) partners in 2016 (WWF, 2017). There are individual members cum donors too, but WWF's major initiatives and programs are undertaken with financial assistance of multilateral donor agencies including European Union (EU) and United Nations Development Program (UNDP). In this qualitative probe in the form of a case study, data is garnered from extant secondary sources, whereas in the primary data sources, interviews have been conducted from WWF officials and queries were raised from the representatives of public and private (for profit and not for profit) sectors in the meeting of Federation of Pakistan Chamber of Commerce and Industry. The findings indicate that despite enormous contribution of WWF-Pakistan towards eco-system and environment, its own sustainable development seems under menace, since it is not receiving the desired level of cooperation and sponsorships from the domestic stakeholders. However, the environmental degradation in Pakistan stands at the peak level and the entire eco-system is under serious menace of climate change to global warming, which exerts deep impact on the lives of populace, habitat, and economic output. [ABSTRACT FROM AUTHOR]

Organizational scholars have empirically outlined the significance of support features and psychological capital on individual outcomes. In the present study, we attempted to address the dearth of research on Ph.D. students' engagement via empirically testing the crucial role of supervisor support and psychological capital. A total of 125 Ph.D. students of 11 different nationalities were recruited from a public university in Malaysia. The application of structural equation modeling to test the mediated model revealed that research supervisor's support positively enhanced Ph.D. students' academic psychological capital. Accordingly, the study also found a positive relationship between academic psychological capital and Ph.D. students' engagement. Notably, the study reported academic psychological capital positively mediated the relationship between supervisor support and Ph.D. students' engagement. The study has addressed the research gap with critical findings pertaining to how students' psychological capital can be of prominent significance for Ph.D. students' well-being. Contributions and implications of the study are outlined with reference to how supervisor support can foster Ph.D. students' academic psychological capital and thereupon their engagement. [ABSTRACT FROM AUTHOR]

In the workplace, green prospects are gaining much importance these days, although not much is known about the green intellectual capital and its contribution towards pro-environment behavior and outcomes. As the world experiences environmental concerns, it has become imperative for businesses to look into ways through which they can improve their environmental footprints. Hence, the current study examines the nexus between green intellectual capital (green human capital, green structural capital, and green relational capital) and environmental performance. The study also tested if environmental responsibility mediates the association and examined the role of environmental concern as a moderator. Data were gathered from the hotel sectors in Bahrain and the United Arab Emirates and analyzed using a structural equation modeling approach via Smart PLS. The results show a significant association between green human and relational capital with environmental performance; a strong association was also found between environmental responsibility and environmental performance. The results also report a significant association between the three factors of green intellectual capital and environmental responsibility. The results found a mediating effect of environmental responsibility, whereas environmental concern only moderated the association between green human capital and environmental performance. The study presents prominent implications for theory and practice, followed by recommendations for future studies. [ABSTRACT FROM AUTHOR]