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Provides an overview of recent developments in the Records Management and IT software vendor sectors, showing the interaction between the two. Presents an overview of record-keeping requirements based on technical references; an illustrative sample of recent (2001-2004) events, which provide an overview of trends in the IT software market; show the impact of regulations and newly introduced standards in driving user demand; and how that influences the vendors. Provides reference information, summarizes the key points and draws conclusions. Recognizes the impact that well-informed records management professionals, by applying current standards, have on influencing the evolution of products and the approach taken by software providers. Provides an interesting, slightly provocative new perspective on events which might otherwise go unremarked, with food for thought, and highlights the current importance and influence of records management professionals. [ABSTRACT FROM AUTHOR]