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The article deals with an approach to designing and implementing the operation model for the basic department in the education quality control system at higher education institutions. The approach refers to university structure within the framework of network interaction between university and school employees. The authors describe the designed structure and main components of the operation model of the university basic department and list organizational and pedagogical conditions for the implementation of the basic department model at university. The authors give a brief description and characterize the components required in the process of establishing the interaction: content-related, managerial and resulting. Within the framework of the model, the authors provide a brief personal characteristic of the head of the basic department that is essential and determines the key direction for development. The developed model has been implemented at the Institute of pedagogy and psychology of education of the State autonomous general education institution of higher education “Moscow City University” in cooperation with Moscow schools.