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Artificial Intelligence (AI) and prescriptive analytics are increasingly being reported as having transformative powers to enable resilient supply chains (SC). Despite such a benefit, and the increase in popularity of AI and analytics in general, research is largely fragmented into streams based on different types of AI technologies across several SC contexts and through varying disciplinary perspectives. In response, we curate and synthesise this fragmented body of knowledge by conducting a systematic literature review of AI research in supply chains that have been published in 3* and 4* Chartered Association of Business Schools (CABS) ranked journals between 2000 and 2023. The search strategy retrieved 5, 293 studies, of which 76 were identified as primary papers relevant to this study. The study contributes to the accumulative building of knowledge by extending theoretical discourse about the specificities of AI for prescriptive analytics to enable SC resilience. This study proposes a strategic AI resilience framework to support SC decision-makers enhance the use and value of prescriptive analytics as an enabler to developing resilient SC. We make the call to action for an orchestrated effort within and between academic disciplines and organisations that are guided by a research agenda to guide future research initiatives. [ABSTRACT FROM AUTHOR]

ChatGPT and generative artificial intelligence (Gen-AI) are transforming firms and supply chains. However, the empirical literature reporting the benefits, challenges, and outlook of these nascent technologies in operations and supply chain management (OSCM) is limited. This study surveys current projects and perceptions of these technologies in US (n = 119) and UK (n = 181) supply chains. We found that projects range from proof-of-concept to full implementation, with a main focus on operational gains, such as improved customer satisfaction, cost minimisation, and process efficiencies. The main challenges concern data, technological and organisational issues. Expected benefits are dominated by cost savings and enhanced customer experience, but also include increased automation and sustainability. Industries were found to cluster around six groups according to perceived benefits and implementation challenges. Our findings contribute to the emerging literature on Gen-AI use in OSCM, and to management practice by mapping the benefits, challenges, outlook, and maturity level of Gen-AI projects in supply chains. [ABSTRACT FROM AUTHOR]

This editorial introduces the special issue "The Interplay Between Artificial Intelligence, Production Systems, and Operations Management Resilience.' We selected twelve papers, encompassing many angles that illuminate the advances and challenges dealing with artificial intelligence tools and approaches in the production systems and operations management resilience domains. This editorial presents the papers with a smart view, highlighting the essentials of each article, such as full paper title, background, theory/literature scope, methodology design/analysis approach, and the main findings/contributions. Finally, the conclusions, future pathways, and research directions are presented. [ABSTRACT FROM AUTHOR]

Blockchain is one of the most promising technologies with a highly disruptive potential, yet many aspects of this innovation remain unclear in the current body of research. One of them is the whole adoption and diffusion process of blockchain technology, which needs more attention from researchers. This study has adopted a qualitative method to investigate the role of consultants in blockchain diffusion, relying on data from 14 semi-structured interviews conducted with blockchain consultants. The various roles of these key players were identified and challenges related to the technology analyzed by means of the Diffusion of Innovation Theory (DOI) and the Technology – Organization – Environment (TOE) framework. According to the results obtained, consultants' roles range from technology brokers to quality filters. The same results also revealed that the most important barriers to blockchain adoption and diffusion include the lack of knowledge and understanding of the technology, which contributes to promoting unconscious or forced adoption. This paper sheds light on how consulting firms and blockchain-oriented start-ups operate to impact the diffusion of blockchain while dismantling barriers to adoption. [ABSTRACT FROM AUTHOR]