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WHOIS clients across the internet, including those used by email servers and Certificate Authorities (CAs), are relying on outdated records for WHOIS servers, potentially allowing attackers to hijack old WHOIS [...]

Editor's Note: A need exists within environmental health agencies to increase their capacity to perform in an environment of diminishing resources. With limited resources and increasing demands, we need to seek new approaches to the practice of environmental health. Acutely aware of these challenges, the Journal publishes the Building Capacity column to educate, reinforce, and build upon successes within the profession using technology to improve efficiency and extend the impact of environmental health agencies. This column is authored by technical advisors of the National Environmental Health Association (NEHA) data and technology section, as well as guest authors. The conclusions of this column are those of the author(s) and do not necessarily represent the views of NEHA. Darryl Booth has been monitoring regulatory and data tracking needs of environmental and public health agencies across the U.S. for over 20 years. He is the general manager of environmental health at Accela., The very first email was sent in 1971. By the mid-1980s, the world accepted email as a convenient, fast, and inexpensive means of communication. We all rely on email every [...]

When asked about the decision of a handful of college newspapers to stop using e-mail interviews, David Royse tells a story about a recent deadline. One of Royse's Capitol reporters [...]

Social coupons are fast emerging as a popular marketing tool for businesses, an attractive shopping tool for consumers using them and a profitable business model for the social coupon service providers. But does the popularity of social coupons extend into providing short- and long-term profitability and new customers for the businesses? Through an analytical model, this paper answers the following questions: (1) Are social coupons profitable for businesses? (2) Can businesses influence social coupon profitability? (3) How can businesses recover the shortfall in profits from the coupon launch? (4) How long will it take for businesses to recover the shortfall in profits from the coupon launch? Using data from three different businesses, we find that social coupons in their current form are not ideally suited to ensure customer acquisition and yield profits for the businesses. Additionally, we discuss possible areas where social coupons might work. Several research questions for future testing are offered to explore this new area of marketing. Keywords Social coupons * Short-term profitability * Longterm profitability * Customer acquisition * Customer retention, Introduction Coupons have become an important fixture in our daily life. One can hardly glimpse a newspaper without being inundated with coupons for every product imaginable. Recent years have seen [...]

The increasing volume of e-mail and other technologically enabled communications are widely regarded as a growing source of stress in people's lives. Yet research also suggests that new media afford [...]

Problem statement: With the rapid growth of the number of email messages and the diverse use of email, people have become overwhelmed by the large volumes of email archives. As a result, email tools that facilitate the browsing of email messages are highly required. This study described an empirical study that aimed to investigate whether the usability of email client can be improved by incorporating graphical visualization techniques to browse email data. Approach: Two email visualization approaches, called LinearVis and MatrixVis, were developed for this empirical study which presented email messages based on a dateline together with other email information. The usability of each approach was compared to atypical email tool in terms of locating messages. Results: The results demonstrated that LinearVis was the most usable email approach in terms of browsing email messages whereas MatrixVis was found to be the least usable email condition. Conclusion: The results showed that usability of email clients can be significantly improved by presenting graphically email messages with only a small volume of hidden email data. Results also indicated that usability of the graphical representations, that hide large volume of email data, can be negatively affected. Key words: Design, evaluation, interaction, visualization, INTRODUCTION Email is one of the most widely used applications and Duchenaut and Bellotti called it habitat (1). Sometimes, email applications are also used to serve users for task and [...]

Not long ago, retired journalist Margie Graham received the following message on her answering machine: "Hi, Mr. Rogers. This is Jane from Dr. Brown's office. We were able to change [...]

A comparative cross-cultural field study was conducted with knowledge workers in the telecommunication industry in the U.S. and South Korea to assess the significance of media that is uniquely shaped by the different culture. Findings demonstrated that country, task equivocality, and communication direction are the factors that influenced media choice for Korean employees, while task equivocality is dominant factor that influenced media choice for US employees.

Previous research indicates that the Internet, electronic mail (e-mail), and printed materials can be used to deliver interventions to improve physical activity in people with type 2 diabetes. However, no studies have been conducted investigating the effect of e-mail or print delivery of an exercise program on muscular strength and aerobic capacity in people with type 2 diabetes. The purpose of this clinical trial was to investigate the impact of e-mail vs. print delivery of an exercise program on muscular strength and aerobic capacity in people with type 2 diabetes. Nineteen participants with type 2 diabetes were allocated to either a group that was delivered a prescribed exercise program using e-mail (e-mail group, n = 10) or a group that was delivered the same prescribed exercise program in print form (print group, n = 9). Chest press and leg press estimated one-repetition maximum (1-RM) scores as well as estimated peak oxygen uptake (V[O.sub.2]peak) were measured at baseline and follow-up. Intention-to-treat analysis indicated significant improvements in chest press (mean = 7.00 kg, p = 0.001, effect size = 2.22) and leg press (mean = 19.32 kg, p = 0.002, effect size = 1.98) 1RM scores and V[O.sub.2]peak (mean = 9.38 mL of oxygen uptake per kilogram of body mass per minute, p = 0.01, effect size = 1.45) within the e-mail group. Within the print group, significant improvements in chest press (mean = 9.13 kg, p = 0.01, effect size = 1.49) and leg press (mean = 16.68 kg, p = 0.01, effect size = 1.31) 1-RM scores and V[O.sub.2]peak (mean = 5.14 ml of oxygen uptake per kilogram of body mass per minute, p = 0.03, effect size = 1.14) were found. No significant between-group differences in improvements were found. Clinicians can deliver a prescribed exercise program, either by e-mail or in print form, to significantly improve muscular strength and aerobic capacity in people with type 2 diabetes, and expect similar outcomes. KEY WORDS type 2 diabetes, muscle strength, oxygen consumption, exercise

In the past decade, the use of computer-mediated communication such as e-mail has reportedly increased the level of parental involvement and parent-teacher communication at the elementary and secondary level. However, research has not yet examined the characteristics of parent-teacher e-mail communication. Thirty parent and 30 teacher interviews were conducted, resulting in 667 pages of data for interpretive analysis in addition to 341 parent-teacher e-mail messages. Analyses revealed central characteristics that constituted the rather complex parent-teacher e-mail communication process. The findings provide teachers, parents, and students with important information on parent-teacher e-mail exchanges. Keywords: Parent-Teacher E-Mail; Parent-Teacher Communication; Computer-Mediated Communication; E-Mail Characteristics; Parental Involvement

A theoretical framework is developed to address the problem of miscommunication of emotions in emails within organizations. Literature on computer-mediated and nonverbal communication, emotion and perception is used to convey how emotional miscommunication occurs, how they affect organizations, and how employees can convey emotions accurately in emails.

Studies are conducted at General Electric's (GE) Global Research Center to see the effect of intervention mode on employees' response to electronic surveys. The implications of the results to professional communicators who design and administer employee surveys are detailed.

This study examines communication in geographically separated grandparent-grandchild (gp-gc) relationships to better understand the role and impact of communication media on relational quality. Geographic distance affects communication options, most notably [...]

The concept of community structure within organizations through email interactions is discussed.

Abstract Although the school curriculum has been traditionally confined to print and text-based practices, young people are becoming increasingly involved with digital technologies. It is incumbent upon educators to consider [...]

E-mail has changed the policy process in state legislatures because political actors now have a new way to present their message to state legislators. What little research has been conducted on this topic examines e-mail communication generally and does not compare results by policy actor. Using an original survey of state legislators in eight states, we test for systematic effects of variables on general e-mail views and for effects specific to particular policy actors. We find that legislators have a nuanced approach to e-mail usage in the policy process with their assessment of its impact differing significantly for constituents, intermediary groups, and policy insiders. Only gender consistently shapes legislators' beliefs about e-mail with all groups, but institutional features, legislator characteristics, and legislator beliefs shape views on e-mail with different target groups. Clearly, legislators are attuned to the audience communicating via e-mail, and they value e-mail with each group differently. KEY WORDS: state legislators, electronic communication, policy process, State legislators face a variety of demands for their time, energy, and staff resources, including committee hearings, floor debate, bill management, caucus meetings, policy leadership, campaign fundraising, and constituency service. [...]

E-mail is used to maintain two primary human relationships, interaction between individuals and preserving relationships with organizations. 278 participants from a medium-size university in the southwest completed two measures developed to assess the quantity of e-mail used to maintain interpersonal and organizational relationships. Analysis indicated that men (M = 5.8, SD = 2.7) and women (M = 6.6, SD = 2.5) significantly differed in frequency of e-mail used to maintain interpersonal relationships, but not in reference to organizational maintenance.

This study investigated possible telepathic communication in connection with e-mails. On each trial, there were four potential e mailers, one of whom was selected at random by the experimenter. One minute before a prearranged time at which the e-mail was to be sent, the participant guessed who would send it. 50 participants (29 women and 21 men) were recruited through an employment web site. Of 552 trials, 235 (43%) guesses were hits, significantly above the chance expectation of 25%. Further tests with 5 participants (4 women, 1 man, ages 16 to 29) were videotaped continuously. On the filmed trials, the 64 hits of 137 (47%) were significantly above chance.

Candidate e-mail messages play an increasing role in online, candidate-controlled media. E-mail messages allow candidates to directly contact voters, serving as political marketing tools. This study content analyzed the universe of campaign e-mail messages (N = 78) from the Bush and Kerry campaigns during the general cycle of the 2004 presidential election. Results indicate that as key election events drew near, candidates increased the number of e-mail messages they sent. Direct address (using you) in the email messages occurred at a statistically significant higher level than expected. Candidates used e-mail messages for promotion more often than opponent attacks. The study also investigated issue coverage, message strategy, and interactivity. The findings indicate that e-mail messages are potent instruments because they can be forwarded to myriad nonsubscribers. As such, candidate e-mail messages can be considered a form of viral marketing that offers a unique way to overcome the problem of selective exposure. Keywords: e-mail; candidate-controlled media; election; Internet; computer-mediated communication

One spring afternoon in 1996, then-Seattle Times reporter Deborah Nelson's phone rang. The anonymous caller told her that an Indian tribal official had built a castle-like home for herself and [...]

Electronic mail (email) has rapidly become one of the most prominent communication media, and a substantial amount of information is processed by it in the contemporary workplace. It is well known that digital technology produces a 'digital divide.' In addition, it is well examined that the digital divide produces cognitive differences (e.g., knowledge gaps) among users. Yet, little is known about affective disparities. In addition, few studies on the digital divide were undertaken in organizational setting. This study considers the human side of the digital divide in an organizational setting and investigates if the digital divide exists in the workplace by examining multiple dimensions of communication satisfaction. The data from 303 university employees indicates that email experience differentiates communication satisfaction with amount of email and email use for equivocal tasks.

Summary This article outlines the causes, signs and symptoms of systemic inflammatory response syndrome (SIRS), sepsis, severe sepsis and septic shock, the implications and available treatments. The art c e [...]

In spite of the potential of e-mail to enhance faculty-student interaction, there is a limited amount of actual research on instructional uses of e-mail, and even less research on e-mail exchange between faculty and students. The purpose of the present study was to examine faculty-initiated e-mail with students, their perceptions of students' motives for using e-mail, and their views of the consequences of faculty-student e-mail. A survey was distributed to faculty at two institutions, a small private university and a mid-sized public university. Results revealed that faculty in general are receiving more than twice as many e-mail messages as they initiate and that female faculty report receiving more student e-mail than male faculty. Faculty motives for initiating e-mail appear to be utilitarian in nature such as to make course announcements. Faculty reported that students used e-mail to make appointments and to clarify and ask questions about course material but that a primary motive was to offer excuses such as for late work. In general, faculty perceive the use of e-mail as both beneficial and as a liability in the educational context. Finally, institutional differences were found for faculty perceptions of students' motives for using e-mail and for the consequences of e-mail. Keywords: Faculty-student communication; Faculty use of e-mail; Out-of-class communication

The authors investigated the use of student-initiated e-mail as a supplemental modality for supervision. Nineteen students e-mailed their instructors weekly during their 15-week practicum: these e-mails were analyzed across 3 [...]

For pediatrician Tom Long in San Ramon, CA, the old way of handing off a patient to a specialist too often turned into a fumble. "I'd leave a message on [...]

This report addresses specific e-mail patient communication issues relevant to pediatricians and their appropriate use of e-mail in the office setting. The report briefly reviews: 1) e-mail privacy and security concerns; 2) e-mail in the office environment; 3) the legal status of e-mail; and 4) available e-mail technologic solutions. ABBREVIATIONS. HIPAA, Health Insurance Portability and Accountability Act; PHI, protected health information., The American Academy of Pediatrics Periodic Survey of Fellows No. 51 documented that of the 1616 active US members reporting from October 2001 to February 2002, 14% already use email [...]

Many information systems and computer-mediated communication studies measure the users perceptions of email. The results indicate that an individualEs perceptions of email are a multidimensional construct with two dimensions that are the individual level and the organizational level.