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The theoretical concept of trust has been identified as highly important to the successful design of intelligent technologies such as autonomous vehicles (AVs). In human-centred transport research this has resulted in a focus on trust in the technical design of future AVs and has raised the question of how the conditions that form trust change as technologies become more intelligent. In this article we discuss the first stage of an interdisciplinary project that brought together ethnographic and experimental user studies into trust in intelligent cars. This stage focused on the development of an interdisciplinary methodological framework for the user studies, through a review of 258 empirical HCI research articles on trust in automation and AVs. The review investigated the following research questions: a) what are the key themes in HCI methodologies used to research trust in automation and AVs; b) how do they account for trust in AVs as part of wider contexts; and c) how can these methodologies be developed to include more than momentary and individual human-machine interactions. We found that while theoretical understandings of trust in automated technologies acknowledge the relevance of the wider context in which the interaction occurs, existing methodologies predominantly involve experimental studies in simulated environments with a focus on reliance related aspects of trust. We identified that ethnographic user studies can potentially contribute to new connections between theoretical understandings and conventional experimental methods. Therefore, we propose a framework for an interdisciplinary approach that combines experimental and ethnographic methodologies to investigate trust in AVs.

Automated vehicles (AVs) have the potential to cause profound shifts across a wide range of areas of human life, including economic structures, land use, lifestyles and personal well-being. Most current social science on AVs is narrowly framed. Research on public attitudes has focused on whether people are likely to accept and use AVs. We contend that failing to anticipate a wider range of profound social implications may have serious negative consequences, and that social scientists from a range of disciplinary perspectives can provide invaluable insights. Our conclusions are the product of a workshop in London held in 2018 to discuss the place of social science research in relation to the development of AVs. This paper summarises a core selection of our concerns, interests, theoretical and substantive points of reference and aspirations for a constructive role in this field of research and development.

This article outlines a novel way of performing experimental“Wizard of Oz”(WOz) User Experience (UX)research that specifically targets driving in different levels of self-driving modes. The reasons for exploring the possibilities of combining experimental and ethnographic WOz-testing have been twofold. On the one hand, this mixed-method approach responds to a growing body of critique concerning how the WOz test is biased by the claim that it explores real-life behaviour in an experimental setting. On the other hand,our approach also meets the demands for innovative research methodologies that can contribute to deeper understandings of how to better evaluate and account for human expectations and experiences when automated technologies become integrated in everyday life contexts. This knowledge is inevitable for a broader understanding of the overall user experience and expectations of autonomous driving and, more specifically, building an interdisciplinary collaborative testing approach.

Abstract not available.

Digital technologies are increasingly ubiquitous in everyday life forming part of the way we live and experience the world. This article will specifically scrutinise how mobile phone cameras, digital photographing and the use of web-based photo-sharing sites and communities become part of the meaning-making practices through which the everyday is lived and understood. In doing so, I advance the concept of “mundane friction” through which to discuss the experience, meaning-making and pedagogy generated through operating screen-based technologies. Indeed, media participates in everyday worlds beyond its role as a provider of content and for communication. The question that will be addressed here is how this media presence can be understood from an embodied and sensory perspective, and is based in a study of sensory aspects of teenagers use of web-based photo-diaries. Further, this discussion leads to questions of how an appreciation of digital visuality as more than representational acknowledges the meaning of mundane friction caused by habitually touching, rubbing, clicking, pinching through media technologies as part of the sensory emplacement process that establish people as situated learners. In turn, problematising this tangible friction as pivotal for understanding digital visuality gives reason to argue for research methods that acknowledge digital visual material as more-than-visual and theory that moves toward the unspoken, tacit and sensory elements of learning in everyday practices. Thus, the aim of this article is to elaborate on the embodied, the methodological and the pedagogical dimensions of “mundane friction” in meaning-making activities, and its pedagogical implications.

This article argues for a need to scrutinize the meeting-place metaphor that is commonly used by museum practitioners, when describing the museum role in society as an informal learning environment. The metaphor indicates that there is an ambition that people should use the museum locality for meetings with others. However, there is no clear direction for what the meetings are for, who is setting up the meetings and around what and based on who’s agenda the desired meetings should be formed. As a means to push this discussion further, i. e what the meeting-place metaphor means, how it is perceived and what it does to how learning environments are designed, the article will re-visit empirical data from a study of how Swedish museum workers verbally give form to what newness in museums may consist of in their museum. The examples from the empirical data is discussed from a theoretical perspective on place as socially produced and occurring as people move through. My contribution question if the meeting-place metaphor as it is conceived by museum practioners is contra-productive to the one single purpose that all museums strive for, to attract a lot of visitors. The central question I am pursuing is if this way of using the meeting-place metaphor is obsolete and if so, what new routes may be taken in finding other metaphors more in line with how the museum can fit into contemporary mediatise society.

In this article we propose an approach to digital health tracking technologies that draws on design anthropology. This entails re-thinking the pedagogical importance of personal data as lying in how they participate in the constitution of new possibilities that enable people to learn about, and configure, their everyday health in new ways. There have been two dominant strands in traditional debates in the field of pedagogy: one that refers to processes of teaching people to do things in particular ways; and another that seeks to enable learning. The first of these corresponds with existing understandings of self-tracking technologies as either unsuccessful behavioural change devices, or as providing solutions to problems that do not necessarily exist. When seen as such, self-tracking technologies inevitably fail as forms of intervention towards better health. In this article we investigate what happens when we take the second strand—the notion of enabling learning as an incremental and emergent process—seriously as a mode of intervention towards health through self-tracking technologies. We show how such a shift in pedagogical understanding of the routes to knowing these technologies offer creates opportunities to move beyond simplistic ideas of behavioural change as the main application of digital body monitoring in everyday life. In what follows, we first demonstrate how the disjunctures that arise from this context emerge. We then outline a critical response to how learning through life-tracking has been conceptualised in research in health and human-computer interaction research. We offer an alternative response by drawing on a processual theory of learning and recent and emerging research in sociology, media studies, anthropology, and cognate disciplines. Then, drawing on ethnographic research, we argue for understanding learning through the production of personal data as involving emplaced and non-representational routes to knowing. This, we propose, requires a corresponding rethinking of the epistemological status of personal data and what kind of knowledge it can be claimed to produce. Finally, we take up the implications of this and advance the discussion through a design anthropological approach, through which we refigure the interventional potential of such technologies as lying in their capacity to create possibilities for experiential, and often unspoken, ways of embodied and emplaced knowing.