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Auditing is intended to provide a better understanding of a system and to provide insights on the possibilities for improvement. The University of Ruse has implemented a management system in compliance with ISO 9001 since 2004. Thus, for more than a dozen of years it has experience in auditing its management system – both by internal and external audits. In 2017 ISO has published the draft standard ISO / DIS 21001 that defines the requirements for a quality management system of any type of educational organization. This article presents a proposal for improvement of the current internal auditing procedure.

The aim of this paper is to present the participation and involvement of the University of Ruse in the Danube: Future Project for sustainable development of the Danube Region. A white paper on integrated sustainable development of the Danube River Basin produced by representatives of Danube Rectors’ Conference and Alps-Adriatic Conference member universities. Case study of the participation of the University of Ruse in the 3 editions of the DIANET International School, the 1st Danube:Future Workshop, and in the Management Committee of the Project. The general conclusion drawn in the paper is that the Danube:Future project has allowed the University of Ruse to be more engaged in the scientific development in the Danube Region, and has improved its visibility among other universities and stakeholders. The paper results can serve as a motivation for other researchers and universities to join the project and contribute to its growing Knowledge Base. The study will contribute to finding new paths for developing research in the Danube Region by making the environmental and cultural heritage of the DRB visible and bringing it into the context of sustainable development.

The paper presents an analysis of the use of digital learning materials in engineering laboratory courses. Interviews have been conducted with lecturers from several engineering faculties of the University of Ruse ‘Angel Kanchev’, such as: the Faculty of Electrical Engineering, Electronics and Automation, the Faculty of Transport, and the Faculty of Mechanical and Manufacturing Engineering. The aim of the interviews is to investigate the capacity and understanding of the lecturers in respect to using digital learning materials in laboratory courses. The obtained results demonstrate that digital learning materials are perceived as a useful tool to achieve better engagement of students in the educational processes. This would require continuous additional efforts by the teaching staff and permanent updating of their specific and digital competences.

Sustainable development of the world and the EU in particular is a priority outlined in a number of strategic documents. Social responsibility is an important topic covered by standards such as SA 8000:2001 and ISO 26000:2010. This paper presents a case study of the practical implementation of corporate social responsibility activities in a Bulgarian company. Several key initiatives have been undertaken to prove the company‘s commitment to all interested parties including local communities as well. Social responsibility is where the interests and benefits for all stakeholders meet, namely employers, employees, contractors, academics, authorities and society as a whole. This paper presents a critical and original point of view on the advantages of using standards for social responsibility as a means for sustainable development.

The aim of the paper is to establish the current state of research regarding the relationship between quality and the development of agritourism. This study presents a systematic review of key findings, such analysis helps in the identification of key research topics, interrelations, and collaboration patterns in the field of agrotourism, quality service in agrotourism, quality management in agrotourism, service quality in agrotourism based on theories derived from previous research and services literature. This paper gives insights about majorly studied research themes and also identified common areas of current research interest and potential directions for future research. [ABSTRACT FROM AUTHOR]