45 results on '"Service delivery model"'
Search Results
2. Exploring the valued outcomes of school-based speech-language therapy services: a sequential iterative design
- Author
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Peter T. Cahill, Stella Ng, Lyn S. Turkstra, Mark A. Ferro, and Wenonah N. Campbell
- Subjects
outcomes ,speech-language therapy ,speech-language pathology ,service delivery model ,content analysis ,mixed methods ,Other systems of medicine ,RZ201-999 ,Medical technology ,R855-855.5 - Abstract
BackgroundAchieving outcomes that community members value is essential to high-quality, family-centred care. These valued outcomes should inform the production and interpretation of research evidence. To date, outcomes included in studies of service delivery models for speech-language services in schools have been narrowly defined, and do not match the outcomes suggested as important by families, teachers, and children. The most important outcomes of school-based, speech-languages services have not been directly and systematically investigated. We aimed to address this gap by asking school community members what outcomes were most relevant to evaluating and improving the delivery of speech-language services in schools.MethodsA sequential, iterative mixed-method study was conducted using interviews with 14 family members, educators, and speech-language therapists that asked what outcomes or impacts of school-based services they considered most important or valuable. Summative content analysis was used to analyse the data. Structural topic modelling between rounds of qualitative analysis was used to describe both the quality and the quantity of the interview content. School community members’ perspectives were compared through estimation of topic proportions within interviews from each member group and through qualitative comparison.ResultsStructural topic modelling diagnostics and qualitative interpretation of topic output suggested a six-topic solution. This solution was estimated successfully and yielded the following topics: (1) meeting all needs appropriately, (2) teamwork and collaboration, (3) building capacities, (4) supporting individual student needs in context, (5) coordinating care, and finally (6) supporting core educational goals. Families focused on school-based services meeting all needs appropriately and coordinating care, while educators highlighted supporting individual student needs in context. By contrast, speech-language therapists emphasized building capacities and supporting core educational goals. All school community members agreed that current assessment tools and outcome measures were inadequate to capture the most important impacts of school-based services.ConclusionsOutcomes identified by school community members as important or valuable were broad, and included individual student outcomes, interpersonal outcomes, and systems-level outcomes. Although these outcomes were discussed by all member groups, each group focused on different outcomes in the interviews, suggesting differences in the prioritization of outcomes. We recommend building consensus regarding the most important outcomes for school-based speech-language services, as well as the prioritization of outcomes for measure development.
- Published
- 2024
- Full Text
- View/download PDF
3. Effectiveness of a community-integrated intermediary care (CIIC) service model to enhance family-based long-term care for Thai older adults in Chiang Mai, Thailand: a cluster-randomized controlled trial TCTR20190412004
- Author
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Myo Nyein Aung, Saiyud Moolphate, Thin Nyein Nyein Aung, Yuka Koyanagi, Akrapon Kurusattra, Sutatip Chantaraksa, Siripen Supakankunti, and Motoyuki Yuasa
- Subjects
Global health ,Service delivery model ,Population ageing ,Health promotion ,Asia ,Universal coverage ,Public aspects of medicine ,RA1-1270 - Abstract
Abstract Background Populations around the world are ageing faster, with the majority living in low- and middle-income countries where health and social care are yet to be universal and inclusive for the ageing population. This community-integrated intermediary care (CIIC) model is a novel prevention-based, long-term care model enhancing the family-based care system traditionally practised in Thailand and neighbouring Asian countries, and many low-and middle-income countries globally. This study assessed the effectiveness of the CIIC model in Chiang Mai, Thailand. Methods The two-arm parallel intervention study was designed as a cluster-randomized controlled trial. The study population at randomization and analysis was 2788 participants: 1509 in six intervention clusters and 1279 in six control clusters. The research protocol was approved by the WHO Research Ethics Review Committee (WHO/ERC ID; ERC.0003064). The CIIC service intervention model is a combination of formal care and informal care in a subdistrict setting consisting of three components: (1) care prevention delivered as community group exercise and home exercise; (2) care capacity-building of the family caregiver; and (3) community respite service. The primary outcome was family caregivers’ burden at 6-month follow-up, and secondary outcome was activities of daily living. Analysis applied the intention-to-treat approach using cluster-level analysis via STATA 16 SE. Results Baseline characteristics did not differ between the two arms. Loss of follow up was 3.7%. Mean age of the participants was 69.53 years. Women constituted 60%. The COVID-19 pandemic caused delayed implementation. The proportion of families with reduced caregiver burden at 6-month follow-up was higher among the intervention clusters (mean 39.4%) than control clusters (mean 28.62%). The intervention clusters experienced less functional decline and fewer people with depression. Conclusions When communities are integrated for preventing care, and families are empowered for giving care, it is possible to secure universal access to health and social care for the older persons, with basic resources mobilized from communities. This study had shown the CIIC model as an effective and potential step to the realization of universal health and long-term care coverage being inclusive of ageing populations in Thailand and globally. Trial registration: This trial was registered at the Thailand Clinical Trial Registry—Trial registration number TCTR20190412004, https://www.thaiclinicaltrials.org/#
- Published
- 2022
- Full Text
- View/download PDF
4. Community-Based Psychiatric Services in Sri Lanka: a Model by WHO in the Making
- Author
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Mahesh Rajasuriya, Medhani Hewagama, Sameera Ruwanpriya, and Hiranya Wijesundara
- Subjects
community psychiatry ,community mental health ,service development ,sri lanka ,service delivery model ,Psychiatry ,RC435-571 ,Psychology ,BF1-990 - Abstract
Sri Lanka is a lower middle-income, small island nation in the Indian Ocean, with a multi-ethnic population of 22 million. The healthcare system of the country is well established and relatively advanced, the delivery of which is free to the consumer. The health indicators of the country are impressive compared to regional figures. Psychiatric care in Sri Lanka has witnessed a rapid development over the last four decades, as the care model transformed from an asylum-based model, established during the British colonial times, to a district-wise hospital-based, care delivery model. Gradually, the teams that provided inpatient and outpatient services at the hospitals also started to provide community-based care. The newly added community-based services include outreach clinics, residential intermediate rehabilitation centres, home-based care, community resource/ support centres and telephone help lines. There is no or very little funding dedicated to community-based care services. The teams that deliver community services are funded, mostly indirectly, by the state health authorities. This is so, as these community teams are essentially the same psychiatry teams that are based at the hospitals, which are funded and run by the state health authorities. This lack of separation of the community and hospital teams without separate and dedicated funding is an impediment to service development, which needs to be addressed. However, paradoxically, this also constitutes an advantage, as the provision of care delivery from the hospital to the community is continuous, since the same team provides both hospital- and community-based care. In addition to the essential mental healthcare provision in the community with this basic infrastructure, each community service has improvised and adapted the utilization of other resources available to them, both formally as well as informally, to compensate for their financial and human resource limitations. These other resources are the community officials and the community services of the non-health sectors of the government, mainly the civil administration. Although sustainability may be questionable when services involve informal resources from the non-health sectors, these have so far proven useful and effective in a resource-poor environment, as they bring the community and various sectors together to facilitate services to support their own community.
- Published
- 2021
- Full Text
- View/download PDF
5. Effectiveness of a community-integrated intermediary care (CIIC) service model to enhance family-based long-term care for Thai older adults in Chiang Mai, Thailand: a cluster-randomized controlled trial TCTR20190412004.
- Author
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Aung, Myo Nyein, Moolphate, Saiyud, Aung, Thin Nyein Nyein, Koyanagi, Yuka, Kurusattra, Akrapon, Chantaraksa, Sutatip, Supakankunti, Siripen, and Yuasa, Motoyuki
- Subjects
- *
THAI people , *LONG-term health care , *OLDER people , *CAREGIVERS , *UNIVERSAL healthcare , *PREVENTION - Abstract
Background: Populations around the world are ageing faster, with the majority living in low- and middle-income countries where health and social care are yet to be universal and inclusive for the ageing population. This community-integrated intermediary care (CIIC) model is a novel prevention-based, long-term care model enhancing the family-based care system traditionally practised in Thailand and neighbouring Asian countries, and many low-and middle-income countries globally. This study assessed the effectiveness of the CIIC model in Chiang Mai, Thailand.Methods: The two-arm parallel intervention study was designed as a cluster-randomized controlled trial. The study population at randomization and analysis was 2788 participants: 1509 in six intervention clusters and 1279 in six control clusters. The research protocol was approved by the WHO Research Ethics Review Committee (WHO/ERC ID; ERC.0003064). The CIIC service intervention model is a combination of formal care and informal care in a subdistrict setting consisting of three components: (1) care prevention delivered as community group exercise and home exercise; (2) care capacity-building of the family caregiver; and (3) community respite service. The primary outcome was family caregivers' burden at 6-month follow-up, and secondary outcome was activities of daily living. Analysis applied the intention-to-treat approach using cluster-level analysis via STATA 16 SE.Results: Baseline characteristics did not differ between the two arms. Loss of follow up was 3.7%. Mean age of the participants was 69.53 years. Women constituted 60%. The COVID-19 pandemic caused delayed implementation. The proportion of families with reduced caregiver burden at 6-month follow-up was higher among the intervention clusters (mean 39.4%) than control clusters (mean 28.62%). The intervention clusters experienced less functional decline and fewer people with depression.Conclusions: When communities are integrated for preventing care, and families are empowered for giving care, it is possible to secure universal access to health and social care for the older persons, with basic resources mobilized from communities. This study had shown the CIIC model as an effective and potential step to the realization of universal health and long-term care coverage being inclusive of ageing populations in Thailand and globally.Trial Registration: This trial was registered at the Thailand Clinical Trial Registry-Trial registration number TCTR20190412004, https://www.thaiclinicaltrials.org/. [ABSTRACT FROM AUTHOR]- Published
- 2022
- Full Text
- View/download PDF
6. A Comparison of Patient-Reported Outcomes Following Consent for Genetic Testing Using an Oncologist- or Genetic Counselor-Mediated Model of Care
- Author
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Jeanna M. McCuaig, Emily Thain, Janet Malcolmson, Sareh Keshavarzi, Susan Randall Armel, and Raymond H. Kim
- Subjects
genetic testing ,genetic counseling ,mainstreaming ,service delivery model ,hereditary cancer ,breast cancer ,Neoplasms. Tumors. Oncology. Including cancer and carcinogens ,RC254-282 - Abstract
This study compares knowledge, experience and understanding of genetic testing, and psychological outcomes among breast and ovarian cancer patients undergoing multi-gene panel testing via genetic counselor-mediated (GMT) or oncologist-mediated (OMT) testing models. A pragmatic, prospective survey of breast and ovarian cancer patients pursuing genetic testing between January 2017 and August 2019 was conducted at the Princess Margaret Cancer Centre in Toronto, Canada. A total of 120 (80 GMT; 40 OMT) individuals completed a survey administered one week following consent to genetic testing. Compared to OMT, the GMT cohort had higher median knowledge (8 vs. 9; p = 0.025) and experience/understanding scores (8.5 vs. 10; p < 0.001) at the time of genetic testing. Significant differences were noted in the potential psychological concerns experienced, with individuals in the GMT cohort more likely to screen positive in the hereditary predisposition domain of the Psychosocial Aspects of Hereditary Cancer tool (55% vs. 27.5%; p = 0.005), and individuals in the OMT cohort more likely to screen positive in the general emotions domain (65.0% vs. 38.8%; p = 0.007). The results of this study suggest that OMT can be implemented to streamline genetic testing; however, post-test genetic counseling should remain available to all individuals undergoing genetic testing, to ensure any psychologic concerns are addressed and that individuals have a clear understanding of relevant implications and limitations of their test results.
- Published
- 2021
- Full Text
- View/download PDF
7. Predictors and Trends in Cancer Genetics Clinic Attendance Rate After the Adaptation of Telemedicine During the COVID-19 Pandemic
- Author
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Smullin, Angelica Cecilia
- Subjects
Genetics ,Health care management ,Medicine ,Attendance ,Cancer ,Genetic counseling ,Non-attendance ,Service delivery model ,Telemedicine - Abstract
Despite the clear benefit of cancer genetic counseling, many eligible patients never meet with a cancer genetic counselor. Many elements contribute to this, including the growing demand for genetic services, lack of genetic professionals, and patient non-attendance. Prior research in cancer genetic counseling and other medical specialties has investigated the use and outcomes of alternate service delivery models, however, little is known about the specific impact of telemedicine on patient attendance over a substantial period of time. This study analyzed demographic and clinical data from 800 adult patients seen for cancer genetic counseling before and after the adaptation of telemedicine during the global COVID-19 pandemic. The purpose of this research was to investigate telemedicine’s impact on attendance rate at follow-up appointments as well as explore patient predictors of attendance status. Logistic regression analyses identified that patients were 3.54 times more likely to attend their first scheduled follow-up visit if they were in the telemedicine cohort (p < 0.001). Additionally, patients who had more relatives with cancer and patients of Asian descent were more likely to attend their first follow-up visit. Patients were less likely to attend their first scheduled follow-up visit if there was a greater amount of time between their initial appointment and their genetic test results report date. This research builds upon current literature on attendance status and contributes novel findings on the scope and impact of telemedicine’s role in increasing attendance and access to cancer genetic counselors. Recognizing and understanding telemedicine’s positive outcomes may lay the foundation for the adoption and permanence of this service delivery model in the cancer genetic counseling setting.
- Published
- 2022
8. Cloud Architectures and Management Approaches
- Author
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Dong, Dapeng, Xiong, Huanhuan, Castañe, Gabriel G., Morrison, John P., Lynn, Theo, Series Editor, Morrison, John P., editor, and Kenny, David, editor
- Published
- 2018
- Full Text
- View/download PDF
9. Transforming tuberculosis (TB) service delivery model in China: issues and challenges for health workforce
- Author
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Ziyue Wang, Weixi Jiang, Yuhong Liu, Lijie Zhang, Anna Zhu, Shenglan Tang, and Xiaoyun Liu
- Subjects
Tuberculosis ,Health system ,Service delivery model ,Vertical approach ,Integrated approach ,Medicine (General) ,R5-920 ,Public aspects of medicine ,RA1-1270 - Abstract
Abstract Background China’s TB control system has been transforming its service delivery model from CDC (Centers for Disease Control and Prevention)-led model to the designated hospital-led model to combat the high disease burden of TB. The implications of the new service model on TB health workforce development remained unclear. This study aims to identify implications of the new service model on TB health workforce development and to analyze whether the new service model has been well equipped with appropriate health workforce. Methods The study applied mixed methods in Zhejiang, Jilin, and Ningxia provinces of China. Institutional survey on designated hospitals and CDC was conducted to measure the number of TB health workers. Individual questionnaire survey was conducted to measure the composition, income, and knowledge of health workers. Key informant interviews and focus group discussions were organized to explore policies in terms of recruitment, training, and motivation. Results Zhejiang, Jilin, and Ningxia provinces had 0.33, 0.95, and 0.47 TB health professionals per 10 000 population respectively. They met the national staffing standard at the provincial level but with great variety at the county level. County-designated hospitals recruited TB health professionals from other departments of the same hospital, existing TB health professionals who used to work in CDC, and from township health centers. County-designated hospitals recruited new TB health professionals from three different sources: other departments of the same hospital, CDC, and township health centers. Most newly recruited professionals had limited competence and put on fixed posts to only provide outpatient services. TB doctors got 67/100 scores from a TB knowledge test, while public health doctors got 77/100. TB professionals had an average monthly income of 4587 RMB (667 USD). Although the designated hospital had special financial incentives to support, they still had lower income than other health professionals due to their limited capacity to generate revenue through service provision. Conclusions The financing mechanism in designated hospitals and the job design need to be improved to provide sufficient incentive to attract qualified health professionals and motivate them to provide high-quality TB services.
- Published
- 2019
- Full Text
- View/download PDF
10. A Comparison of Patient-Reported Outcomes Following Consent for Genetic Testing Using an Oncologist- or Genetic Counselor-Mediated Model of Care.
- Author
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McCuaig, Jeanna M., Thain, Emily, Malcolmson, Janet, Keshavarzi, Sareh, Armel, Susan Randall, and Kim, Raymond H.
- Subjects
- *
GENETIC testing , *ONCOLOGISTS , *GENETIC models , *BREAST cancer , *ONCOLOGY , *GENETIC counseling , *OVARIAN cancer , *EMOTIONS - Abstract
This study compares knowledge, experience and understanding of genetic testing, and psychological outcomes among breast and ovarian cancer patients undergoing multi-gene panel testing via genetic counselor-mediated (GMT) or oncologist-mediated (OMT) testing models. A pragmatic, prospective survey of breast and ovarian cancer patients pursuing genetic testing between January 2017 and August 2019 was conducted at the Princess Margaret Cancer Centre in Toronto, Canada. A total of 120 (80 GMT; 40 OMT) individuals completed a survey administered one week following consent to genetic testing. Compared to OMT, the GMT cohort had higher median knowledge (8 vs. 9; p = 0.025) and experience/understanding scores (8.5 vs. 10; p < 0.001) at the time of genetic testing. Significant differences were noted in the potential psychological concerns experienced, with individuals in the GMT cohort more likely to screen positive in the hereditary predisposition domain of the Psychosocial Aspects of Hereditary Cancer tool (55% vs. 27.5%; p = 0.005), and individuals in the OMT cohort more likely to screen positive in the general emotions domain (65.0% vs. 38.8%; p = 0.007). The results of this study suggest that OMT can be implemented to streamline genetic testing; however, post-test genetic counseling should remain available to all individuals undergoing genetic testing, to ensure any psychologic concerns are addressed and that individuals have a clear understanding of relevant implications and limitations of their test results. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF
11. Exploring the valued outcomes of school-based speech-language therapy services: a sequential iterative design.
- Author
-
Cahill PT, Ng S, Turkstra LS, Ferro MA, and Campbell WN
- Abstract
Background: Achieving outcomes that community members value is essential to high-quality, family-centred care. These valued outcomes should inform the production and interpretation of research evidence. To date, outcomes included in studies of service delivery models for speech-language services in schools have been narrowly defined, and do not match the outcomes suggested as important by families, teachers, and children. The most important outcomes of school-based, speech-languages services have not been directly and systematically investigated. We aimed to address this gap by asking school community members what outcomes were most relevant to evaluating and improving the delivery of speech-language services in schools., Methods: A sequential, iterative mixed-method study was conducted using interviews with 14 family members, educators, and speech-language therapists that asked what outcomes or impacts of school-based services they considered most important or valuable. Summative content analysis was used to analyse the data. Structural topic modelling between rounds of qualitative analysis was used to describe both the quality and the quantity of the interview content. School community members' perspectives were compared through estimation of topic proportions within interviews from each member group and through qualitative comparison., Results: Structural topic modelling diagnostics and qualitative interpretation of topic output suggested a six-topic solution. This solution was estimated successfully and yielded the following topics: (1) meeting all needs appropriately, (2) teamwork and collaboration, (3) building capacities, (4) supporting individual student needs in context, (5) coordinating care, and finally (6) supporting core educational goals. Families focused on school-based services meeting all needs appropriately and coordinating care, while educators highlighted supporting individual student needs in context. By contrast, speech-language therapists emphasized building capacities and supporting core educational goals. All school community members agreed that current assessment tools and outcome measures were inadequate to capture the most important impacts of school-based services., Conclusions: Outcomes identified by school community members as important or valuable were broad, and included individual student outcomes, interpersonal outcomes, and systems-level outcomes. Although these outcomes were discussed by all member groups, each group focused on different outcomes in the interviews, suggesting differences in the prioritization of outcomes. We recommend building consensus regarding the most important outcomes for school-based speech-language services, as well as the prioritization of outcomes for measure development., Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest., (© 2024 Cahill, Ng, Turkstra, Ferro and Campbell.)
- Published
- 2024
- Full Text
- View/download PDF
12. Leading POCT Networks: Operating POCT Programs Across Multiple Sites Involving Vast Geographical Areas and Rural Communities
- Author
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Randell, Edward W. and Thakur, Vinita
- Subjects
leadership ,point of care testing ,service delivery model ,Review Article ,rural ,remote - Abstract
Few peer-reviewed publications provide laboratory leaders with useful strategies on which to develop and implement point of care testing (POCT) programs to support delivery of acute care services to remote rural communities, with or without trained laboratory staff on site. This mini review discusses common challenges faced by laboratory leaders poised to implement and operate POCT programs at multiple remote and rural sites. It identifies areas for consideration during the initial program planning phases and provides areas for focus during evaluation and for continued improvement of POCT services at remote locations. Finally, it discusses a potential oversight framework for governance and leadership of multisite POCT programs servicing remote and rural communities.
- Published
- 2021
13. A Comparison of Patient-Reported Outcomes Following Consent for Genetic Testing Using an Oncologist- or Genetic Counselor-Mediated Model of Care
- Author
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Raymond H. Kim, Jeanna McCuaig, Sareh Keshavarzi, Susan Armel, Janet Malcolmson, and Emily Thain
- Subjects
0301 basic medicine ,medicine.medical_specialty ,mainstreaming ,Genetic counseling ,030105 genetics & heredity ,Article ,genetic testing ,03 medical and health sciences ,0302 clinical medicine ,Breast cancer ,breast cancer ,medicine ,Humans ,Patient Reported Outcome Measures ,Prospective Studies ,RC254-282 ,Genetic testing ,Oncologists ,service delivery model ,genetic counseling ,Informed Consent ,medicine.diagnostic_test ,business.industry ,Neoplasms. Tumors. Oncology. Including cancer and carcinogens ,medicine.disease ,Test (assessment) ,ovarian cancer ,Counselors ,hereditary cancer ,030220 oncology & carcinogenesis ,Family medicine ,Cohort ,Hereditary Cancer ,Female ,Ovarian cancer ,business ,Psychosocial - Abstract
This study compares knowledge, experience and understanding of genetic testing, and psychological outcomes among breast and ovarian cancer patients undergoing multi-gene panel testing via genetic counselor-mediated (GMT) or oncologist-mediated (OMT) testing models. A pragmatic, prospective survey of breast and ovarian cancer patients pursuing genetic testing between January 2017 and August 2019 was conducted at the Princess Margaret Cancer Centre in Toronto, Canada. A total of 120 (80 GMT, 40 OMT) individuals completed a survey administered one week following consent to genetic testing. Compared to OMT, the GMT cohort had higher median knowledge (8 vs. 9, p = 0.025) and experience/understanding scores (8.5 vs. 10, p <, 0.001) at the time of genetic testing. Significant differences were noted in the potential psychological concerns experienced, with individuals in the GMT cohort more likely to screen positive in the hereditary predisposition domain of the Psychosocial Aspects of Hereditary Cancer tool (55% vs. 27.5%, p = 0.005), and individuals in the OMT cohort more likely to screen positive in the general emotions domain (65.0% vs. 38.8%, p = 0.007). The results of this study suggest that OMT can be implemented to streamline genetic testing, however, post-test genetic counseling should remain available to all individuals undergoing genetic testing, to ensure any psychologic concerns are addressed and that individuals have a clear understanding of relevant implications and limitations of their test results.
- Published
- 2021
14. Same day HIV diagnosis and antiretroviral therapy initiation affects retention in Option B+ prevention of mother‐to‐child transmission services at antenatal care in Zomba District, Malawi
- Author
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Adrienne K Chan, Emmanuel Kanike, Richard Bedell, Isabel Mayuni, Ruth Manyera, William Mlotha, Anthony D Harries, Joep J vanOosterhout, and Monique vanLettow
- Subjects
PMTCT ,Option B+ ,Malawi ,service delivery model ,ANC–ART integration ,retention on ART ,Immunologic diseases. Allergy ,RC581-607 - Abstract
Introduction Data from the Option B+ prevention of mother‐to‐child transmission (PMTCT) program in Malawi show considerable variation between health facilities in retention on antiretroviral therapy (ART). In a programmatic setting, we studied whether the “model of care,” based on the degree of integration of antenatal care (ANC), HIV testing and counselling (HTC) and ART service provision–influenced uptake of and retention on ART. Methods We conducted a retrospective cohort study of pregnant women seeking ANC at rural primary health facilities in Zomba District, Malawi. Data were extracted from standardized national ANC registers, ART registers and ART master cards. The “model of care” of Option B+ service delivery was determined at each health facility, based on the degree of integration of ANC, HTC and ART. Full integration (Model 1) of HTC and ART initiation at ANC was compared with integration of HTC only into ANC services (Model 2) with subsequent referral to an existing ART clinic for treatment initiation. Results and discussion A total of 10,528 women were newly registered at ANC between October 2011 and March 2012 in 23 rural health facilities (12 were Model 1 and 11 Model 2). HIV status was ascertained in 8,572 (81%) women. Among 914/8,572 (9%) HIV‐positive women enrolling at ANC, 101/914 (11%) were already on ART; of those not on treatment, 456/813 (56%) were started on ART. There was significantly higher ART uptake in Model 1 compared with Model 2 sites (63% vs. 51%; p=0.001), but significantly lower ART retention in Model 1 compared with Model 2 sites (79% vs. 87%; p=0.02). Multivariable analysis showed that initiation of ART on the same day as HIV diagnosis, but not model of care, was independently associated with reduced retention in the first six months (adjusted odds ratio 2.27; 95% CI: 1.34–3.85; p=0.002). Conclusions HIV diagnosis and treatment on the same day was associated with reduced retention on ART, independent of the level of PMTCT service integration at ANC.
- Published
- 2016
- Full Text
- View/download PDF
15. ICCHP-AAATE 2022 Open Access Compendium 'Assistive Technology, Accessibility and (e)Inclusion' Part II / von Petz, Andrea / 'Timing is Everything' : Developing a new Assistive Technology Service Delivery Model in Israel during the COVID-19 Pandemic
- Author
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Gleitman, Ilana, Shaked-Koprak, Ravit, Vax, Sigal, Yabo, Mariela, Ran, Moran, Tsabar, Orly, Stern, Efrat, Grinstein, Orit, and Ran, Ronit
- Subjects
Assistive Technology ,Digital Platforms ,People with Disabilities ,COVID-19 ,Governmental Services ,Hybrid Models ,Service Delivery Model ,Funding Mechanism - Abstract
Though technological solutions are often described as holding a great promise for the equal, dignified, and independent living of their owners, they seem to be short of reaching their full potential. This is the result of many intervening and interconnected factors such as lack of awareness, partial accessibility to solutions and services, funding policies and a crucial need of developing and implementing effective service delivery models. The COVID-19 pandemic erupted in early 2020, led to far-reaching consequences for all aspects of society, including the health and welfare systems. In such complex conditions, where many health services are delivered remotely and priorities change, people with disabilities who use Assistive Technology (AT) are likely to be highly effected. It is therefore, that especially during the pandemic, an AT ecosystem, including comprehensive and adaptive service delivery models, must be present to ensure optimal AT access, consultation, provision, and use. This article describes the design and implementation process of a new service delivery model for AT in Israel, that set into action with the beginning of the COVID-19 pandemic. Insights and lessons learned from previous models are highlighted, an outline of the new model is explained, the “Smart homes” program, as an exemplary program, is presented, and the interconnecting effects of the COVID-19 pandemic on the new service model are further explained. Recommendations regarding a hybrid service delivery model for AT are discussed. Refereed/Peer-reviewed Version of record
- Published
- 2022
16. Evaluating Opportunities for Achieving Cost Efficiencies Through the Introduction of PrePex Device Male Circumcision in Adult VMMC Programs in Zambia and Zimbabwe.
- Author
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Vandament, Lyndsey, Chintu, Naminga, Nanako Yano, Mugurungi, Owen, Bushimbwa Tambatamba, Ncube, Gertrude, Sinokuthemba Xaba, Mpasela, Felton, Muguza, Edward, Tichakunda Mangono, Ngonidzashe Madidi, Samona, Alick, Tagar, Elva, and Hatzold, Karin
- Abstract
Background: Results from recent costing studies have put into question potential Voluntary Medical Male Circumcision (VMMC) cost savings with the introduction of the PrePex device. Methods: We evaluated the cost drivers and the overall unit cost of VMMC for a variety of service delivery models providing either surgical VMMC or both PrePex and surgery using current program data in Zimbabwe and Zambia. In Zimbabwe, 3 hypothetical PrePex only models were also included. For all models, clients aged 18 years and older were assumed to be medically eligible for PrePex and uptake was based on current program data from sites providing both methods. Direct costs included costs for consumables, including surgical VMMC kits for the forceps-guided method, device (US $12), human resources, demand creation, supply chain, waste management, training, and transport. Results: Results for both countries suggest limited potential for PrePex to generate cost savings when adding the device to current surgical service delivery models. However, results for the hypothetical rural Integrated PrePex model in Zimbabwe suggest the potential for material unit cost savings (US $35 per VMMC vs. US $65-69 for existing surgical models). Conclusions: This analysis illustrates that models designed to leverage PrePex's advantages, namely the potential for integrating services in rural clinics and less stringent infrastructure requirements, may present opportunities for improved cost efficiency and service integration. Countries seeking to scale up VMMC in rural settings might consider integrating PrePex only MC services at the primary health care level to reduce costs while also increasing VMMC access and coverage. [ABSTRACT FROM AUTHOR]
- Published
- 2016
- Full Text
- View/download PDF
17. Same day HIV diagnosis and antiretroviral therapy initiation affects retention in Option B+ prevention of mother-to-child transmission services at antenatal care in Zomba District, Malawi.
- Author
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Chan, Adrienne K, Kanike, Emmanuel, Bedell, Richard, Mayuni, Isabel, Manyera, Ruth, Mlotha, William, Harries, Anthony D, Oosterhout, Joep J, and Lettow, Monique
- Subjects
- *
HIGHLY active antiretroviral therapy , *DIAGNOSIS of HIV infections , *HIV-positive persons , *THERAPEUTICS , *HIV infections , *PATIENT management - Abstract
Introduction: Data from the Option B+ prevention of mother-to-child transmission (PMTCT) program in Malawi show considerable variation between health facilities in retention on antiretroviral therapy (ART). In a programmatic setting, we studied whether the ''model of care,'' based on the degree of integration of antenatal care (ANC), HIV testing and counselling (HTC) and ART service provision–influenced uptake of and retention on ART. Methods: We conducted a retrospective cohort study of pregnant women seeking ANC at rural primary health facilities in Zomba District, Malawi. Data were extracted from standardized national ANC registers, ART registers and ART master cards. The ''model of care'' of Option B+ service delivery was determined at each health facility, based on the degree of integration of ANC, HTC and ART. Full integration (Model 1) of HTC and ART initiation at ANC was compared with integration of HTC only into ANC services (Model 2) with subsequent referral to an existing ART clinic for treatment initiation. Results and discussion: A total of 10,528 women were newly registered at ANC between October 2011 and March 2012 in 23 rural health facilities (12 were Model 1 and 11 Model 2). HIV status was ascertained in 8,572 (81%) women. Among 914/8,572 (9%) HIV-positive women enrolling at ANC, 101/914 (11%) were already on ART; of those not on treatment, 456/813 (56%) were started on ART. There was significantly higher ART uptake in Model 1 compared with Model 2 sites (63% vs. 51%; p=0.001), but significantly lower ART retention in Model 1 compared with Model 2 sites (79% vs. 87%; p=0.02). Multivariable analysis showed that initiation of ART on the same day as HIV diagnosis, but not model of care, was independently associated with reduced retention in the first six months (adjusted odds ratio 2.27; 95% CI: 1.34–3.85; p=0.002). Conclusions: HIV diagnosis and treatment on the same day was associated with reduced retention on ART, independent of the level of PMTCT service integration at ANC. [ABSTRACT FROM AUTHOR]
- Published
- 2016
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18. Towards elimination of mother‐to‐child transmission of HIV: performance of different models of care for initiating lifelong antiretroviral therapy for pregnant women in Malawi (Option B+)
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Monique vanLettow, Richard Bedell, Isabell Mayuni, Gabriel Mateyu, Megan Landes, Adrienne K Chan, Vanessa vanSchoor, Teferi Beyene, Anthony D Harries, Stephen Chu, Andrew Mganga, and Joep J vanOosterhout
- Subjects
PMTCT ,Option B+ ,Malawi ,service delivery model ,model of care ,retention ,Immunologic diseases. Allergy ,RC581-607 - Abstract
Introduction Malawi introduced a new strategy to improve the effectiveness of prevention of mother‐to‐child HIV transmission (PMTCT), the Option B+ strategy. We aimed to (i) describe how Option B+ is provided in health facilities in the South East Zone in Malawi, identifying the diverse approaches to service organization (the “model of care”) and (ii) explore associations between the “model of care” and health facility–level uptake and retention rates for pregnant women identified as HIV‐positive at antenatal (ANC) clinics. Methods A health facility survey was conducted in all facilities providing PMTCT/antiretroviral therapy (ART) services in six of Malawi's 28 districts to describe and compare Option B+ service delivery models. Associations of identified models with program performance were explored using facility cohort reports. Results Among 141 health facilities, four “models of care” were identified: A) facilities where newly identified HIV‐positive women are initiated and followed on ART at the ANC clinic until delivery; B) facilities where newly identified HIV‐positive women receive only the first dose of ART at the ANC clinic, and are referred to the ART clinic for follow‐up; C) facilities where newly identified HIV‐positive women are referred from ANC to the ART clinic for initiation and follow‐up of ART; and D) facilities serving as ART referral sites (not providing ANC). The proportion of women tested for HIV during ANC was highest in facilities applying Model A and lowest in facilities applying Model B. The highest retention rates were reported in Model C and D facilities and lowest in Model B facilities. In multivariable analyses, health facility factors independently associated with uptake of HIV testing and counselling (HTC) in ANC were number of women per HTC counsellor, HIV test kit availability, and the “model of care” applied; factors independently associated with ART retention were district location, patient volume and the “model of care” applied. Conclusions A large variety exists in the way health facilities have integrated PMTCT Option B+ care into routine service delivery. This study showed that the “model of care” chosen is associated with uptake of HIV testing in ANC and retention in care on ART. Further patient‐level research is needed to guide policy recommendations.
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- 2014
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19. Exploring example models of cross-sector, sessional employment of pharmacists to improve medication management and pharmacy support in rural hospitals.
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Tan, A. C. W., Emmerton, L. M., Hattingh, L., and La Caze, A.
- Abstract
Introduction: Many rural hospitals in Australia are not large enough to sustain employment of a full-time pharmacist, or are unable to recruit or retain a full-time pharmacist. The absence of a pharmacist may result in hospital nurses undertaking medication- related roles outside their scope of practice. A potential solution to address rural hospitals’ medication management needs is contracted part-time (‘sessional’) employment of a local pharmacist external to the hospital (‘cross-sector’). The aim of this study was to explore the roles and experiences of pharmacists in their provision of sessional services to rural hospitals with no on-site pharmacist and explore how these roles could potentially address shortfalls in medication management in rural hospitals. Methods: A qualitative study was conducted to explore models with pharmacists who had provided sessional services to a rural hospital. A semi-structured interview guide was informed by a literature review, preliminary research and stakeholder consultation. Participants were recruited via advertisement and personal contacts. Consenting pharmacists were interviewed between August 2012 and January 2013 via telephone or Skype for 40–55 minutes. Results: Thirteen pharmacists with previous or ongoing hospital sessional contracts in rural communities across Australia and New Zealand participated. Most commonly, the pharmacists provided weekly services to rural hospitals. All believed the sessional model was a practical solution to increase hospital access to pharmacist-mediated support and to address medication management gaps. Roles perceived to promote quality use of medicines were inpatient consultation services, medicines information/education to hospital staff, assistance with accreditation matters and system reviews, and input into pharmaceutical distribution activities.Conclusions: This study is the first to explore the concept of sessional rural hospital employment undertaken by pharmacists in Australia and New Zealand. Insights from participants revealed that their sessional employment model increased access to pharmacist-mediated medication management support in rural hospitals. The contracting arrangements and scope of services may be evaluated and adapted in other rural hospitals. [ABSTRACT FROM AUTHOR]
- Published
- 2015
20. Positive Psychology and Leisure Education.
- Author
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Dattilo, John
- Subjects
ABILITY ,AROUSAL (Physiology) ,AUTONOMY (Psychology) ,HAPPINESS ,INTERPERSONAL relations ,LEARNING strategies ,LEISURE ,MATHEMATICAL models ,MEDICAL care ,MOTIVATION (Psychology) ,OCCUPATIONS ,MATHEMATICAL models of psychology ,RECREATIONAL therapy ,SELF-efficacy ,SELF-perception ,SOCIAL skills ,TRAINING ,THEORY ,TEACHING methods ,POSITIVE psychology ,BEHAVIORAL objectives (Education) - Abstract
The purpose of this paper is to present a balanced and systematic leisure education service model grounded in positive psychology principles that are applied across diverse audiences and in various venues that is designed to facilitate the interrelated positive experiences of leisure, happiness, and flourishing (cf. Dattilo, 2015). Six principles help leisure educators work together with participants along with their families, friends, and communities so that they experience leisure, are happy, and flourish: These principles include intrinsic motivation, self-determination, flow, arousal, savoring, and positivity. The term leisure education describes a multifaceted, dynamic process that promotes exploration of perspectives and opportunities intended to develop an ethic of positivity and savoring that is conducive to flow, arousal, and leisure. Leisure education is designed to stimulate self-awareness, promote acquisition of leisurerelated knowledge, and encourage skill development that enhances self-determination by meeting needs for autonomy, competence, and social connections, which are influenced by a variety of factors and people including family members, educators, leisure service providers, and neighbors. Leisure education includes programs specifically intended to empower people to experience leisure and happiness and ultimately flourish and it includes information infused throughout services to encourage these positive experiences. [ABSTRACT FROM AUTHOR]
- Published
- 2015
21. Implementing Evidence-Informed Policy into Practice for Health Care Professionals Managing People with Low Back Pain in Australian Rural Settings: A Preliminary Prospective Single-Cohort Study.
- Author
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Slater, Helen, Briggs, Andrew M., Smith, Anne J., Bunzli, Samantha, Davies, Stephanie J., and Quintner, John L.
- Subjects
- *
TREATMENT of backaches , *CONFIDENCE intervals , *INTERDISCIPLINARY education , *LONGITUDINAL method , *CASE studies , *MEDICAL personnel , *HEALTH policy , *PROFESSIONAL employee training , *RESEARCH funding , *RURAL health , *SCALE analysis (Psychology) , *T-test (Statistics) , *EVIDENCE-based medicine , *PILOT projects , *DATA analysis , *HUMAN services programs , *PRE-tests & post-tests , *DESCRIPTIVE statistics - Abstract
Objective. To provide access to professional development opportunities for health care professionals, especially in rural Australian regions, consistent with recommendations in the Australian National Pain Strategy and state government policy. Design and Setting. A preliminary prospective, single-cohort study design, which aligned health policy with evidence-informed clinical practice, evaluated the implementation and effectiveness of an interprofessional, health care provider pain education program (hPEP) for management of nonspecific low back pain (nsLBP) in rural Western Australia. Intervention. The 6.5-hour hPEP intervention was delivered to 60 care providers (caseload nsLBP 19.8% ± 22.5) at four rural WA regions. Outcome Measures. Outcomes were recorded at baseline and 2 months post-intervention regarding attitudes, beliefs (modified Health Care Providers Pain and Impairment Relationship Scale [HCPAIRS]), Back Pain Beliefs Questionnaire [BBQ]), and self-reported evidence-based clinical practice (knowledge and skills regarding nsLBP, rated on a 5-point Likert scale with 1 = nil and 5 = excellent). Results. hPEP was feasible to implement. At 2 months post-hPEP, responders' (response rate 53%) improved evidence-based beliefs were indicated by HC-PAIRS scores: baseline mean (SD) [43.2 (9.3)]; mean difference (95% CI) [-5.9 (-8.6 to -3.1)]; and BBQ baseline [34.3 (6.8)]; mean difference [2.1 (0.5 to 3.6)]. Positive shifts were observed for all measures of clinical knowledge and skills (P < 0.001) and increased assistance with planning lifestyle changes (P < 0.001), advice on selfmanagement (P = 0.010), and for decreased referrals for spinal imaging (P = 0.03). Conclusions. This policy-into-practice educational program is feasible to implement in rural Western Australia (WA). While preliminary data are encouraging, a further randomized controlled trial is recommended. [ABSTRACT FROM AUTHOR]
- Published
- 2014
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22. Towards elimination of mother-to-child transmission of HIV: performance of different models of care for initiating lifelong antiretroviral therapy for pregnant women in Malawi (Option B+).
- Author
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van Lettow, Monique, Bedell, Richard, Mayuni, Isabell, Mateyu, Gabriel, Landes, Megan, K. Chan, Adrienne, van Schoor, Vanessa, Beyene, Teferi, D. Harries, Anthony, Stephen Chu, Mganga, Andrew, and van Oosterhout, Joep J.
- Abstract
Introduction: Malawi introduced a new strategy to improve the effectiveness of prevention of mother-to-child HIV transmission (PMTCT), the Option B+ strategy.We aimed to (i) describe how Option B+ is provided in health facilities in the South East Zone in Malawi, identifying the diverse approaches to service organization (the ‘‘model of care’’) and (ii) explore associations between the ‘‘model of care’’ and health facility-level uptake and retention rates for pregnant women identified as HIV-positive at antenatal (ANC) clinics. Methods: A health facility survey was conducted in all facilities providing PMTCT/antiretroviral therapy (ART) services in six of Malawi’s 28 districts to describe and compare Option B+ service delivery models. Associations of identified models with program performance were explored using facility cohort reports. Results: Among 141 health facilities, four ‘‘models of care’’ were identified: A) facilities where newly identified HIV-positive women are initiated and followed on ART at the ANC clinic until delivery; B) facilities where newly identified HIV-positive women receive only the first dose of ART at the ANC clinic, and are referred to the ART clinic for follow-up; C) facilities where newly identified HIV-positive women are referred from ANC to the ART clinic for initiation and follow-up of ART; and D) facilities serving as ART referral sites (not providing ANC). The proportion of women tested for HIV during ANC was highest in facilities applying Model A and lowest in facilities applying Model B. The highest retention rates were reported in Model C and D facilities and lowest in Model B facilities. In multivariable analyses, health facility factors independently associated with uptake of HIV testing and counselling (HTC) in ANC were number of women per HTC counsellor, HIV test kit availability, and the ‘‘model of care’’ applied; factors independently associated with ART retention were district location, patient volume and the ‘‘model of care’’ applied. Conclusions: A large variety exists in the way health facilities have integrated PMTCT Option B+ care into routine service delivery. This study showed that the ‘‘model of care’’ chosen is associated with uptake of HIV testing in ANC and retention in care on ART. Further patient-level research is needed to guide policy recommendations. [ABSTRACT FROM AUTHOR]
- Published
- 2014
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23. Rehabilitation therapists perceptions of telehealth services in Cyprus and Greece
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Papasalourou, Efstathia – Nefeli and Kambanaros, Maria
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Telehealth ,Greece ,Cyprus ,Service delivery model ,COVID-19 ,Rehabilitation therapists - Abstract
The COVID-19 pandemic brought telehealth into focus as a potential and alternative model of service provision, which facilitates therapists to provide services without the need of direct in person contact. However, as a novel service delivery model, some clients and healthcare professionals have reservations about telehealth and as such, this method of care is not being utilized to its fullest potential. The purpose of this study is to fill the gap in the literature and to provide insight regarding rehabilitation therapists‟ experiences and perceptions about the strengths and barriers of telehealth as a service model in Cyprus and Greece. 110 Greek-speaking rehabilitation therapists participated in this survey study. The results indicate what therapists view as benefits and barriers of telehealth. In addition, the results point out the issues and concerns therapists have when it comes to telehealth as a service delivery model and potential strengths, weaknesses and solutions to challenges that can be implemented in future programs. This is essential to continue to expand occupational therapy, speech and language therapy and physiotherapy outreach services in children and across various populations via a virtual context in Cyprus and Greece. Completed
- Published
- 2020
24. Transforming tuberculosis (TB) service delivery model in China: issues and challenges for health workforce
- Author
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Wang, Ziyue, Jiang, Weixi, Liu, Yuhong, Zhang, Lijie, Zhu, Anna, Tang, Shenglan, and Liu, Xiaoyun
- Published
- 2019
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25. Factors Related to the Selection of a Service Delivery Model: A Survey of School Speech-Language Pathologists
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Egeland, Meredith Ann and Egeland, Meredith Ann
- Abstract
This research explored various factors school-based speech-language pathologists (SLPs) may consider when deciding which service delivery models to implement. An online cross-sectional quantitative survey was sent, nationwide, to currently employed school-based SLPs. A second round of surveys was provided to SLPs at the American Speech-Language-Hearing Association Convention. A third round of surveys was submitted to the Special Interest Group (SIG) 16: School-Based Issues. The survey was divided into three parts: Demographics, Caseload, and Workplace Characteristics. Responses were collected and analyzed using descriptive analysis to identify attitudes and current practices.
- Published
- 2019
26. A Proposal for Involving Teachers in School Integrated Services in the Province of Québec.
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Trépanier, Natalie S., Paré, Mélanie, Petrakos, Hariclia, and Drouin, Caroline
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COMMUNITY schools ,SPECIAL needs students ,SPECIAL education ,TEACHERS - Abstract
In the province of Québec, there has been a movement towards creating community schools since the last education reform. School integrated services make a unique contribution to the creation of a community school, and some important challenges must be considered and overcome if the community school is to exist in Quebec as it currently exists in the rest of Canada and in the United States. This paper consists of a proposal for the use of a pull-in program, namely the consulting team model (CTM), whose aim is to support and involve teachers as part of this consultation model within full-service community schools. Over and above its multi-agency and multi-disciplinary emphasis, the CTM also incorporates the instructional interventions and the educational success of each student. CTM is presented as a fundamental component of the service delivery model that serves students with special needs which can be linked to school integrated services in the province of Québec; such a model can also be replicated elsewhere for any student. Our CTM proposal is part of a school integrated services delivery model we are working to put in place in Québec schools. [ABSTRACT FROM AUTHOR]
- Published
- 2008
27. A model of care for people with long term conditions.
- Author
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Clegg, Angie and Bee, Alan
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COMMUNITY health nurses ,COMMUNITY health services ,MEDICAL personnel ,MEDICAL care ,NURSES ,NURSE-patient relationships - Abstract
The article discusses how to develop and evaluate community matrons. With five percent of Great Britain's population living with one or more long-term conditions, the Department of Health introduced community matrons to supervise them. Community matrons would be responsible for undertaking health care such as history taking, supervising medication, and other basic diagnostics.
- Published
- 2006
28. A Range of Service Delivery Modes for Children With Developmental Coordination Disorder Are Effective: A Randomized Controlled Trial
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Emily J. Ward, Annette J. Raynor, John Petkov, Susan Hillier, Ward, Emily J, Hillier, Susan, Raynor, Annette, and Petkov, John
- Subjects
Male ,medicine.medical_specialty ,Service delivery framework ,Cost-Benefit Analysis ,Movement ,education ,developmental coordination disorder ,Self-concept ,Physical Therapy, Sports Therapy and Rehabilitation ,law.invention ,Disability Evaluation ,03 medical and health sciences ,0302 clinical medicine ,Physical medicine and rehabilitation ,children ,Randomized controlled trial ,law ,030225 pediatrics ,Intervention (counseling) ,medicine ,Humans ,Child ,Physical Therapy Modalities ,service delivery model ,business.industry ,Motor skills disorders ,Intervention studies ,Self Concept ,Motor Skills Disorders ,Child, Preschool ,Pediatrics, Perinatology and Child Health ,Physical therapy ,Female ,business ,030217 neurology & neurosurgery - Abstract
Purpose: To investigate whether the environment and personnel providing intervention to children with developmental coordination disorder make a difference in motor outcomes and perceived competency. Methods: Ninety-three children (66 males), aged 5 years 1 month to 8 years 11 months, with developmental coordination disorder were randomized to receive a 13-week group-based task-oriented intervention, either at school by a school assistant or physical therapist, or in a health clinic by a physical therapist. The Movement Assessment Battery for Children (MABC) assessed motor skills pre- and postintervention. Self-perception and cost-effectiveness were also assessed. Results: Participants demonstrated a significant improvement in motor skills following intervention for all modes of delivery up to 6 months postintervention, MABC mean difference 7.20 (95% confidence interval, 5.89-8.81), effect size = 0.98. Conclusion: Group intervention programs for developmental coordination disorder can be run by either a health professional or a school assistant (supported by physical therapist) in either the school or clinic environment and provide successful outcomes. Refereed/Peer-reviewed
- Published
- 2017
29. Transforming tuberculosis (TB) service delivery model in China: issues and challenges for health workforce
- Author
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Weixi Jiang, Zi-Yue Wang, Shenglan Tang, Li-Jie Zhang, Xiaoyun Liu, Yuhong Liu, and Anna Zhu
- Subjects
Vertical approach ,China ,medicine.medical_specialty ,Public Administration ,Service delivery framework ,Population ,Service delivery model ,Health administration ,03 medical and health sciences ,0302 clinical medicine ,medicine ,Tuberculosis ,Health system ,Humans ,Health Workforce ,030212 general & internal medicine ,education ,Disease burden ,lcsh:R5-920 ,education.field_of_study ,lcsh:Public aspects of medicine ,Research ,Health Policy ,030503 health policy & services ,Public health ,Public Health, Environmental and Occupational Health ,Health services research ,lcsh:RA1-1270 ,Models, Theoretical ,Workforce development ,Family medicine ,Workforce ,Business ,Integrated approach ,lcsh:Medicine (General) ,0305 other medical science ,Delivery of Health Care - Abstract
Background China’s TB control system has been transforming its service delivery model from CDC (Centers for Disease Control and Prevention)-led model to the designated hospital-led model to combat the high disease burden of TB. The implications of the new service model on TB health workforce development remained unclear. This study aims to identify implications of the new service model on TB health workforce development and to analyze whether the new service model has been well equipped with appropriate health workforce. Methods The study applied mixed methods in Zhejiang, Jilin, and Ningxia provinces of China. Institutional survey on designated hospitals and CDC was conducted to measure the number of TB health workers. Individual questionnaire survey was conducted to measure the composition, income, and knowledge of health workers. Key informant interviews and focus group discussions were organized to explore policies in terms of recruitment, training, and motivation. Results Zhejiang, Jilin, and Ningxia provinces had 0.33, 0.95, and 0.47 TB health professionals per 10 000 population respectively. They met the national staffing standard at the provincial level but with great variety at the county level. County-designated hospitals recruited TB health professionals from other departments of the same hospital, existing TB health professionals who used to work in CDC, and from township health centers. County-designated hospitals recruited new TB health professionals from three different sources: other departments of the same hospital, CDC, and township health centers. Most newly recruited professionals had limited competence and put on fixed posts to only provide outpatient services. TB doctors got 67/100 scores from a TB knowledge test, while public health doctors got 77/100. TB professionals had an average monthly income of 4587 RMB (667 USD). Although the designated hospital had special financial incentives to support, they still had lower income than other health professionals due to their limited capacity to generate revenue through service provision. Conclusions The financing mechanism in designated hospitals and the job design need to be improved to provide sufficient incentive to attract qualified health professionals and motivate them to provide high-quality TB services.
- Published
- 2019
30. Supporting Youth Aging out of Government Care with their Transition to College
- Author
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Schubert, Allison
- Subjects
college transition ,Youth in and aging out of care ,academic upgrading ,ComputingMilieux_COMPUTERSANDEDUCATION ,servant leadership ,Educational Leadership ,Higher Education ,career exploration ,Service Delivery Model ,Education - Abstract
For youth in and aging out of government care in British Columbia, accessing and completing college programs is a challenge that is gaining awareness in educational settings and the larger community. The research is clear; youth in and aging out of care are not as prepared as their peers to transition to college and have much less support to access them (Nichols et al. 2017, Shaffer et al. 2015). This paper identifies some of the main reasons for the discrepancy in educational outcomes, from an institutional perspective and as a broader wicked social problem. This Organizational Improvement Plan addresses this challenge by increasing supports and services for youth in and aging out of care transitioning to a British Columbia community college. It examines this problem of practice using feminist and political theoretical frameworks. Servant leadership guides the development of the plan and its characteristics are utilized to create a vision for change. Further analysis of institutional change readiness is explored using Bolman and Deals (2013) Four Frame Model. A change implementation plan is presented that streamlines services for youth in and aging out care to ensure necessary supports are provided for improved transition and the completion of Grade 12 and college programs. Keywords: Youth in and aging out of care, college transition, career exploration, academic upgrading, Service Delivery Model, servant leadership.
- Published
- 2019
31. Community-Based Psychiatric Services in Sri Lanka: a Model by WHO in the Making.
- Author
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Rajasuriya M, Hewagama M, Ruwanpriya S, and Wijesundara H
- Abstract
Sri Lanka is a lower middle-income, small island nation in the Indian Ocean, with a multi-ethnic population of 22 million. The healthcare system of the country is well established and relatively advanced, the delivery of which is free to the consumer. The health indicators of the country are impressive compared to regional figures. Psychiatric care in Sri Lanka has witnessed a rapid development over the last four decades, as the care model transformed from an asylum-based model, established during the British colonial times, to a district-wise hospital-based, care delivery model. Gradually, the teams that provided inpatient and outpatient services at the hospitals also started to provide community-based care. The newly added community-based services include outreach clinics, residential intermediate rehabilitation centres, home-based care, community resource/support centres and telephone help lines. There is no or very little funding dedicated to community-based care services. The teams that deliver community services are funded, mostly indirectly, by the state health authorities. This is so, as these community teams are essentially the same psychiatry teams that are based at the hospitals, which are funded and run by the state health authorities. This lack of separation of the community and hospital teams without separate and dedicated funding is an impediment to service development, which needs to be addressed. However, paradoxically, this also constitutes an advantage, as the provision of care delivery from the hospital to the community is continuous, since the same team provides both hospital- and community-based care. In addition to the essential mental healthcare provision in the community with this basic infrastructure, each community service has improvised and adapted the utilization of other resources available to them, both formally as well as informally, to compensate for their financial and human resource limitations. These other resources are the community officials and the community services of the non-health sectors of the government, mainly the civil administration. Although sustainability may be questionable when services involve informal resources from the non-health sectors, these have so far proven useful and effective in a resource-poor environment, as they bring the community and various sectors together to facilitate services to support their own community., Competing Interests: Conflict of interests: The authors declare no conflict of interest., (© Authors, 2021.)
- Published
- 2021
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32. 'They care rudely!': resourcing and relational health system factors that influence retention in care for people living with HIV in Zambia
- Author
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Chanda, Mwamba, Anjali, Sharma, Njekwa, Mukamba, Laura, Beres, Elvin, Geng, Charles B, Holmes, Izukanji, Sikazwe, and Stephanie M, Topp
- Subjects
service delivery model ,retention in care ,Research ,HIV ,health system ,loss to follow up - Abstract
Introduction Despite access to free antiretroviral therapy (ART), many HIV-positive Zambians disengage from HIV care. We sought to understand how Zambian health system ‘hardware’ (tangible components) and ‘software’ (work practices and behaviour) influenced decisions to disengage from care among ‘lost-to-follow-up’ patients traced by a larger study on their current health status. Methods We purposively selected 12 facilities, from 4 provinces. Indepth interviews were conducted with 69 patients across four categories: engaged in HIV care, disengaged from care, transferred to another facility and next of kin if deceased. We also conducted 24 focus group discussions with 158 lay and professional healthcare workers (HCWs). These data were triangulated against two consecutive days of observation conducted in each facility. We conducted iterative multilevel analysis using inductive and deductive reasoning. Results Health system ‘hardware’ factors influencing patients’ disengagement included inadequate infrastructure to protect privacy; distance to health facilities which costs patients time and money; and chronic understaffing which increased wait times. Health system ‘software’ factors related to HCWs’ work practices and clinical decisions, including delayed opening times, file mismanagement, drug rationing and inflexibility in visit schedules, increased wait times, number of clinic visits, and frustrated access to care. While patients considered HCWs as ‘mentors’ and trusted sources of information, many also described them as rude, tardy, careless with details and confidentiality, and favouring relatives. Nonetheless, unlike previously reported, many patients preferred ART over alternative treatment (eg, traditional medicine) for its perceived efficacy, cost-free availability and accompanying clinical monitoring. Conclusion Findings demonstrate the dynamic effect of health system ‘hardware’ and ‘software’ factors on decisions to disengage. Our findings suggest a need for improved: physical resourcing and structuring of HIV services, preservice and inservice HCWs and management training and mentorship programmes to encourage HCWs to provide ‘patient-centered’ care and exercise ‘flexibility’ to meet patients’ varying needs and circumstances.
- Published
- 2018
33. Cloud Architectures and Management Approaches
- Author
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Gabriel G. Castañé, John P. Morrison, Huanhuan Xiong, and Dapeng Dong
- Subjects
Infrastructure ,business.industry ,Service delivery framework ,Computer science ,Distributed computing ,Service delivery model ,020206 networking & telecommunications ,Cloud computing ,02 engineering and technology ,Energy consumption ,Cloud architecture ,Management ,Heterogeneous cloud ,020204 information systems ,0202 electrical engineering, electronic engineering, information engineering ,Approaches of management ,business - Abstract
An overview of the traditional three-layer cloud architecture is presented as background for motivating the transition to clouds containing heterogeneous resources. Whereas this transition adds many important features to the cloud, including improved service delivery and reduced energy consumption, it also results in a number of challenges associated with the efficient management of these new and diverse resources. The CloudLightning architecture is proposed as a candidate for addressing this emerging complexity, and a description of its components and their relationships is given.
- Published
- 2018
34. Health consumer and health provider preferences for an integrative healthcare service delivery model: A national cross-sectional study
- Author
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Tamara Agnew, Marlene Wiese, Manisha Thakkar, Matthew J Leach, Leach, Matthew J, Wiese, Marlene, Agnew, Tamara, and Thakkar, Manisha
- Subjects
Adult ,Male ,medicine.medical_specialty ,Attitude of Health Personnel ,Service delivery framework ,MEDLINE ,Computer-assisted web interviewing ,healthcare provider ,Young Adult ,03 medical and health sciences ,0302 clinical medicine ,Surveys and Questionnaires ,Health care ,medicine ,Humans ,030212 general & internal medicine ,Consumer behaviour ,Aged ,Aged, 80 and over ,service delivery model ,Delivery of Health Care, Integrated ,business.industry ,Australia ,Stakeholder ,General Medicine ,Consumer Behavior ,Middle Aged ,Triage ,030205 complementary & alternative medicine ,Cross-Sectional Studies ,Models, Organizational ,Family medicine ,Female ,Integrative medicine ,business ,feasibility - Abstract
Background: Although global interest in integrative healthcare (IHC) has escalated over the past few decades, stakeholder perspectives and preferences in relation to IHC remain poorly understood. Our study aimed to address this knowledge gap by exploring Australian health consumer (HC) and healthcare provider (HCP) understanding, attitudes and preferences for an IHC service delivery model, and to translate these views into an operational framework for IHC. Method: The research used a cross-sectional study design. Eligible persons were informed of the study using a multi-modal recruitment approach. Adult HCs and HCPs from any medical, nursing, allied and traditional and complementary medicine discipline, who had internet access and resided in Australia, were eligible to complete the 55-item online questionnaire Results: Four hundred and nine participants completed the survey. HCs and HCPs shared a common understanding of, and positive attitude towards, IHC. When asked about the IHC service delivery model, participants advocated the provision of diverse healthcare and support services across multiple centres, to individuals mainly presenting with chronic/terminal conditions. The preference was for these services to be charged as fee-for-service, paid using a split payment system, and managed by a customised team of clinicians following triage by a non-medical staff member. These findings were subsequently translated into an operational framework for IHC. Conclusions: This is first known study to translate HC and HCP attitudes and preferences into an operational framework for IHC. A logical next step of this work will be to ascertain the feasibility of this model in primary care Refereed/Peer-reviewed
- Published
- 2018
35. Evaluating Opportunities for Achieving Cost Efficiencies Through the Introduction of PrePex Device Male Circumcision in Adult VMMC Programs in Zambia and Zimbabwe
- Author
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Gertrude Ncube, Bushimbwa Tambatamba, Ngonidzashe Madidi, Nanako Yano, Karin Hatzold, Alick Samona, Naminga Chintu, Edward Muguza, Owen Mugurungi, Sinokuthemba Xaba, Tichakunda Mangono, Lyndsey Vandament, Felton Mpasela, and Elva Tagar
- Subjects
0301 basic medicine ,Adult ,Male ,Zimbabwe ,Service delivery framework ,Supply chain ,Cost-Benefit Analysis ,Zambia ,03 medical and health sciences ,Indirect costs ,0302 clinical medicine ,cost ,Medicine ,Humans ,Pharmacology (medical) ,Operations management ,030212 general & internal medicine ,Unit cost ,Activity-based costing ,service delivery model ,Cost–benefit analysis ,Cost efficiency ,business.industry ,Environmental resource management ,integrated service delivery ,030112 virology ,Infectious Diseases ,Circumcision, Male ,Cost driver ,ComputingMethodologies_DOCUMENTANDTEXTPROCESSING ,Supplement Article ,VMMC devices ,business - Abstract
Supplemental Digital Content is Available in the Text., Background: Results from recent costing studies have put into question potential Voluntary Medical Male Circumcision (VMMC) cost savings with the introduction of the PrePex device. Methods: We evaluated the cost drivers and the overall unit cost of VMMC for a variety of service delivery models providing either surgical VMMC or both PrePex and surgery using current program data in Zimbabwe and Zambia. In Zimbabwe, 3 hypothetical PrePex only models were also included. For all models, clients aged 18 years and older were assumed to be medically eligible for PrePex and uptake was based on current program data from sites providing both methods. Direct costs included costs for consumables, including surgical VMMC kits for the forceps-guided method, device (US $12), human resources, demand creation, supply chain, waste management, training, and transport. Results: Results for both countries suggest limited potential for PrePex to generate cost savings when adding the device to current surgical service delivery models. However, results for the hypothetical rural Integrated PrePex model in Zimbabwe suggest the potential for material unit cost savings (US $35 per VMMC vs. US $65–69 for existing surgical models). Conclusions: This analysis illustrates that models designed to leverage PrePex's advantages, namely the potential for integrating services in rural clinics and less stringent infrastructure requirements, may present opportunities for improved cost efficiency and service integration. Countries seeking to scale up VMMC in rural settings might consider integrating PrePex only MC services at the primary health care level to reduce costs while also increasing VMMC access and coverage.
- Published
- 2016
36. Same day HIV diagnosis and antiretroviral therapy initiation affects retention in Option B+ prevention of mother-to-child transmission services at antenatal care in Zomba District, Malawi
- Author
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Anthony D. Harries, Richard Bedell, Emmanuel Kanike, Adrienne K. Chan, Joep J. van Oosterhout, William Mlotha, Ruth Manyera, Monique van Lettow, and Isabel Mayuni
- Subjects
0301 basic medicine ,Adult ,Counseling ,medicine.medical_specialty ,Pediatrics ,Malawi ,Referral ,Service delivery framework ,Anti-HIV Agents ,PMTCT ,Short Report ,Option B+ ,HIV Infections ,Prenatal care ,Cohort Studies ,03 medical and health sciences ,0302 clinical medicine ,Health facility ,Acquired immunodeficiency syndrome (AIDS) ,retention on ART ,Pregnancy ,medicine ,Humans ,030212 general & internal medicine ,Retrospective Studies ,service delivery model ,business.industry ,Rural health ,Public Health, Environmental and Occupational Health ,ANC–ART integration ,Retrospective cohort study ,Prenatal Care ,medicine.disease ,030112 virology ,Infectious Disease Transmission, Vertical ,Infectious Diseases ,Family medicine ,Female ,business ,Cohort study - Abstract
Introduction : Data from the Option B+ prevention of mother-to-child transmission (PMTCT) program in Malawi show considerable variation between health facilities in retention on antiretroviral therapy (ART). In a programmatic setting, we studied whether the “model of care,” based on the degree of integration of antenatal care (ANC), HIV testing and counselling (HTC) and ART service provision–influenced uptake of and retention on ART. Methods : We conducted a retrospective cohort study of pregnant women seeking ANC at rural primary health facilities in Zomba District, Malawi. Data were extracted from standardized national ANC registers, ART registers and ART master cards. The “model of care” of Option B+ service delivery was determined at each health facility, based on the degree of integration of ANC, HTC and ART. Full integration (Model 1) of HTC and ART initiation at ANC was compared with integration of HTC only into ANC services (Model 2) with subsequent referral to an existing ART clinic for treatment initiation. Results and discussion : A total of 10,528 women were newly registered at ANC between October 2011 and March 2012 in 23 rural health facilities (12 were Model 1 and 11 Model 2). HIV status was ascertained in 8,572 (81%) women. Among 914/8,572 (9%) HIV-positive women enrolling at ANC, 101/914 (11%) were already on ART; of those not on treatment, 456/813 (56%) were started on ART. There was significantly higher ART uptake in Model 1 compared with Model 2 sites (63% vs. 51%; p =0.001), but significantly lower ART retention in Model 1 compared with Model 2 sites (79% vs. 87%; p =0.02). Multivariable analysis showed that initiation of ART on the same day as HIV diagnosis, but not model of care, was independently associated with reduced retention in the first six months (adjusted odds ratio 2.27; 95% CI: 1.34–3.85; p =0.002). Conclusions : HIV diagnosis and treatment on the same day was associated with reduced retention on ART, independent of the level of PMTCT service integration at ANC. Keywords: PMTCT; Option B+; Malawi; service delivery model; ANC–ART integration; retention on ART. (Published: 11 March 2016) Citation: Chan AK et al. Journal of the International AIDS Society 2016, 19 :20672 http://www.jiasociety.org/index.php/jias/article/view/20672 | http://dx.doi.org/10.7448/IAS.19.1.20672
- Published
- 2016
37. A Case Study of an Ethnically-Tailored Community-Based Mental Health Program: Washington Christian Counseling Institute
- Author
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Sohn, Gemma Imsook and Sohn, Gemma Imsook
- Abstract
Disparities in health and mental health service utilization among racial and ethnic groups in the U.S. are well documented, with many studies having identified accessibility to linguistically and culturally informed services as a key barrier to service utilization. Korean Americans in particular, being the most recent immigrant group of Asian Americans, reportedly suffer from higher rates of depression and anxiety than other Asian American groups. There is, however, some indication that Asian Americans do utilize ethnicity-specific programs at a higher rate than mainstream services when such services are made available to them. Therefore, this study seeks to investigate and explain the case of the Washington Christian Counseling Institute (WCCI), an organization that utilizes an innovative mental health service delivery approach to address the mental health needs of the Korean American immigrant community in the Washington, D.C. metropolitan area. It is hoped that the study contributes to developing a model for meeting the mental health needs of immigrant communities of similar cultural backgrounds in the US. The method used for this study is an intrinsic descriptive case study that is historical and sociological in orientation, utilizing record reviews, observations, and in-depth interviews for data collection. The key findings of this case study rendered a set of guiding principles that can help to create and maintain a mental health service delivery for under-served ethnic minority communities, which is ethnically-tailored, community-centered, and faith-based and promotes multi-level collaboration and integration.
- Published
- 2016
38. Adapting chronic care models for diabetes care delivery in low- and middle-income countries: A review
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Grace Marie Ku, Guy Kegels, Gerontology, and Frailty in Ageing
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Chronic care ,Chronic condition ,education.field_of_study ,diabetes mellitus type 2 ,service delivery model ,business.industry ,Service delivery framework ,Endocrinology, Diabetes and Metabolism ,media_common.quotation_subject ,Population ,Context adaptation ,Context (language use) ,Review ,Chronic care models ,Promotion (rank) ,Nursing ,Health care ,Internal Medicine ,Medicine ,low- and middle-income countries ,business ,education ,Curative care ,media_common - Abstract
A contextual review of models for chronic care was done to develop a context-adapted chronic care model-based service delivery model for chronic conditions including diabetes. The Philippines was used as the setting of a low-to-middle-income country. A context-based narrative review of existing models for chronic care was conducted. A situational analysis was done at the grassroots level, involving the leaders and members of the community, the patients, the local health system and the healthcare providers. A second analysis making use of certain organizational theories was done to explore on improving feasibility and acceptability of organizing care for chronic conditions. The analyses indicated that care for chronic conditions may be introduced, considering the needs of people with diabetes in particular and the community in general as recipients of care, and the issues and factors that may affect the healthcare workers and the health system as providers of this care. The context-adapted chronic care model-based service delivery model was constructed accordingly. Key features are: incorporation of chronic care in the health system’s services; assimilation of chronic care delivery with the other responsibilities of the healthcare workers but with redistribution of certain tasks; and ensuring that the recipients of care experience the whole spectrum of basic chronic care that includes edu- cation and promotion in the general population, risk identification, screening, counseling including self-care development, and clinical management of the chronic condition and any co-morbidities, regardless of level of control of the condition. This way, low-to-middle income countries can introduce and improve care for chronic conditions without entailing much additional demand on their limited resources.
- Published
- 2015
39. Towards elimination of mother-to-child transmission of HIV: performance of different models of care for initiating lifelong antiretroviral therapy for pregnant women in Malawi (Option B+)
- Author
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Megan Landes, Stephen Chu, Teferi Beyene, Andrew Mganga, Adrienne K. Chan, Vanessa van Schoor, Joep J van Oosterhout, Isabell Mayuni, Gabriel Mateyu, Richard Bedell, Monique van Lettow, and Anthony D. Harries
- Subjects
Program evaluation ,Malawi ,retention ,Referral ,Service delivery framework ,Population ,PMTCT ,Developing country ,Option B+ ,HIV Infections ,Health facility ,Nursing ,Acquired immunodeficiency syndrome (AIDS) ,Pregnancy ,Antiretroviral Therapy, Highly Active ,medicine ,Humans ,Pregnancy Complications, Infectious ,education ,education.field_of_study ,service delivery model ,business.industry ,Public Health, Environmental and Occupational Health ,medicine.disease ,model of care ,Infectious Disease Transmission, Vertical ,Infectious Diseases ,Anti-Retroviral Agents ,Cohort ,Female ,Health Services Research ,business ,Research Article - Abstract
Introduction : Malawi introduced a new strategy to improve the effectiveness of prevention of mother-to-child HIV transmission (PMTCT), the Option B+ strategy. We aimed to (i) describe how Option B+ is provided in health facilities in the South East Zone in Malawi, identifying the diverse approaches to service organization (the “model of care”) and (ii) explore associations between the “model of care” and health facility–level uptake and retention rates for pregnant women identified as HIV-positive at antenatal (ANC) clinics. Methods : A health facility survey was conducted in all facilities providing PMTCT/antiretroviral therapy (ART) services in six of Malawi’s 28 districts to describe and compare Option B+ service delivery models. Associations of identified models with program performance were explored using facility cohort reports. Results : Among 141 health facilities, four “models of care” were identified: A) facilities where newly identified HIV-positive women are initiated and followed on ART at the ANC clinic until delivery; B) facilities where newly identified HIV-positive women receive only the first dose of ART at the ANC clinic, and are referred to the ART clinic for follow-up; C) facilities where newly identified HIV-positive women are referred from ANC to the ART clinic for initiation and follow-up of ART; and D) facilities serving as ART referral sites (not providing ANC). The proportion of women tested for HIV during ANC was highest in facilities applying Model A and lowest in facilities applying Model B. The highest retention rates were reported in Model C and D facilities and lowest in Model B facilities. In multivariable analyses, health facility factors independently associated with uptake of HIV testing and counselling (HTC) in ANC were number of women per HTC counsellor, HIV test kit availability, and the “model of care” applied; factors independently associated with ART retention were district location, patient volume and the “model of care” applied. Conclusions : A large variety exists in the way health facilities have integrated PMTCT Option B+ care into routine service delivery. This study showed that the “model of care” chosen is associated with uptake of HIV testing in ANC and retention in care on ART. Further patient-level research is needed to guide policy recommendations. Keywords: PMTCT; Option B+; Malawi; service delivery model; model of care; retention. Published: 28 July 2014 Citation: van Lettow M et al. Journal of the International AIDS Society 2014, 17 :18994 http://www.jiasociety.org/index.php/jias/article/view/18994 | http://dx.doi.org/10.7448/IAS.17.1.18994
- Published
- 2014
40. Réorganiser les services de réadaptation destinés aux enfants : utilisation d'une recherche-action participative pour documenter un nouveau modèle de services
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Camden, Chantal, Swaine, Bonnie, and Tétreault, Sylvie
- Subjects
Pediatric ,Pédiatrie ,Rehabilitation ,Waiting times ,Participatory action research ,Temps d'attente ,Service delivery model ,Réadaptation ,Enfants ayant une déficience physique ,Organisation des services ,Children with physical disability ,Quality of services ,Organization of services ,Qualité des services - Abstract
Cette thèse a pour but de documenter la réorganisation des services effectuée au programme Enfants et adolescents (PEA) du Centre de réadaptation Estrie, Sherbrooke. Une démarche de recherche-action participative (RAP) est utilisée afin de collaborer au développement, à l’implantation et à l’évaluation d’un nouveau modèle de services visant à accroître l’accessibilité et la qualité des services de réadaptation offerts aux enfants ayant une déficience physique. Spécifiquement, les objectifs sont : 1) de documenter les retombées de la réorganisation des services; 2) de réaliser une analyse critique du processus de changement. Des méthodes quantitatives et qualitatives sont utilisées afin d’atteindre ces objectifs. Tout d’abord, la Mesure des processus de soins (MPOC) documente la perception de la qualité avant (2007), pendant (2008) et après (2009) l’implantation du nouveau modèle de services. Au total, cet outil est employé auprès de 222 familles et 129 intervenants. À quatre reprises, les intervenants et les gestionnaires répondent également à un questionnaire sur leurs perceptions des forces, des faiblesses, des opportunités et des menaces au PEA. En 2008 et en 2009, des focus groups et des entrevues téléphoniques sont réalisées auprès des familles (n=5), des intervenants (n=19) et des gestionnaires (n=13) afin de documenter leurs perceptions sur le processus de changement et sur les retombées de la réorganisation des services. Quant à l’observation participante, elle permet de recueillir de l’information sur le processus de réorganisation des services tout au long de ces trois années. Enfin, les informations recueillies sont analysées à l’aide de différentes approches, dont des tests statistiques et des analyses de contenu utilisant une grille de codification inspirée de la théorie des systèmes d’actions organisées. Les résultats indiquent que davantage d’enfants reçoivent des services en 2009 en comparaison à 2007. De plus, la qualité des services s’est maintenue selon les perceptions évaluées par la MPOC (article 1). L’utilisation d’interventions de groupe contribue fort probablement à augmenter le nombre d’enfants qui reçoivent des services, mais plusieurs défis doivent être adressés afin que cette modalité d’intervention soit réellement efficiente (article 2). Les résultats font ressortir que le processus de réorganisation des services est complexe. L’évaluation des forces, des faiblesses, des opportunités et des menaces d’un programme, de même que l’implication des acteurs dans le processus de développement d’un nouveau modèle de services, favorisent l’amélioration continue de la qualité (article 3). Or, les facilitateurs et les obstacles à l’implantation du nouveau modèle de services évoluent durant la réorganisation des services. Considérant cela, il est important de poser les actions nécessaires afin de soutenir le changement tout au long du processus (article 4). En résumé, cette thèse contribue à l’avancement des connaissances en réadaptation en comblant une lacune dans les écrits scientifiques. En effet, peu de projets visant le développement et l’implantation de nouveaux modèles de services sont évalués et documentés. Pourtant, des modèles tels que celui développé par le PEA semblent prometteurs afin d’améliorer l’accessibilité, et éventuellement, la qualité des services de réadaptation chez l’enfant., This thesis aims at documenting the reorganization of services that took place within the programme Enfants et adolescents (PEA) of the Centre de réadaptation Estrie, Sherbrooke. Participatory action research (PAR) is used to collaborate in the development, implementation and evaluation of a new model of service delivery aimed at increasing the accessibility and quality of rehabilitation services offered to children with physical disabilities. Specifically, the objectives are to : 1) evaluate outcomes of the service reorganization, and 2) critically analyze the change process. Quantitative and qualitative methodologies are used. First, the Measures of processes of care (MPOC) are utilized to document quality-related perceptions before (2007), during (2008) and after (2009) the implementation of the new service delivery model. In total, these tools are utilized with 222 families and 129 clinicians. On four occasions, clinicians and administrators also responded to a questionnaire on the program’s strengths, weaknesses, opportunities and threats. In 2008 and 2009, focus groups and phone interviews are conducted with families (n=5), clinicians (n=19) and administrators (n=13) to document their perceptions of the change process and the service reorganization outcomes. Participatory observation allowed collecting data during the whole process of service reorganization. Finally, all the data collected are analyzed using different approaches, such as statistical tests and content analysis using an emerging coding grid inspired from the organized action systems theory. Results indicated that the program served more children in 2009 compared to 2007. Moreover, service quality was maintained according to perceptions evaluated with the MPOC (article 1). The utilization of intervention groups probably contributed to the increased number of children receiving services, but many challenges have to be overcome to ensure effective use of this service delivery method (article 2). Results highlight that reorganizing services is a complex process. Evaluating strengths, weaknesses, opportunities and threats of a new program, as well as the involvement of stakeholders to develop a new model of service delivery, contribute to quality improvement efforts (article 3). However, the facilitators and barriers to the implementation of a new model of service delivery evolved during the reorganization process, and it is essential to take the required actions to sustain changes through the transformation process (article 4). In summary, this thesis contributes to increasing the knowledge in rehabilitation by providing information in an area of the literature where little has been published. Indeed, few projects aiming at developing and implementing new models of service delivery are evaluated and documented. Models, such as the one developed by the PEA, seem interesting to increase accessibility, and eventually, the quality of rehabilitation services for children.
- Published
- 2011
41. 'They care rudely!': resourcing and relational health system factors that influence retention in care for people living with HIV in Zambia.
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Mwamba C, Sharma A, Mukamba N, Beres L, Geng E, Holmes CB, Sikazwe I, and Topp SM
- Abstract
Introduction: Despite access to free antiretroviral therapy (ART), many HIV-positive Zambians disengage from HIV care. We sought to understand how Zambian health system 'hardware' (tangible components) and 'software' (work practices and behaviour) influenced decisions to disengage from care among 'lost-to-follow-up' patients traced by a larger study on their current health status., Methods: We purposively selected 12 facilities, from 4 provinces. Indepth interviews were conducted with 69 patients across four categories: engaged in HIV care, disengaged from care, transferred to another facility and next of kin if deceased. We also conducted 24 focus group discussions with 158 lay and professional healthcare workers (HCWs). These data were triangulated against two consecutive days of observation conducted in each facility. We conducted iterative multilevel analysis using inductive and deductive reasoning., Results: Health system 'hardware' factors influencing patients' disengagement included inadequate infrastructure to protect privacy; distance to health facilities which costs patients time and money; and chronic understaffing which increased wait times. Health system 'software' factors related to HCWs' work practices and clinical decisions, including delayed opening times, file mismanagement, drug rationing and inflexibility in visit schedules, increased wait times, number of clinic visits, and frustrated access to care. While patients considered HCWs as 'mentors' and trusted sources of information, many also described them as rude, tardy, careless with details and confidentiality, and favouring relatives. Nonetheless, unlike previously reported, many patients preferred ART over alternative treatment (eg, traditional medicine) for its perceived efficacy, cost-free availability and accompanying clinical monitoring., Conclusion: Findings demonstrate the dynamic effect of health system 'hardware' and 'software' factors on decisions to disengage. Our findings suggest a need for improved: physical resourcing and structuring of HIV services, preservice and inservice HCWs and management training and mentorship programmes to encourage HCWs to provide 'patient-centered' care and exercise 'flexibility' to meet patients' varying needs and circumstances., Competing Interests: Competing interests: None declared.
- Published
- 2018
- Full Text
- View/download PDF
42. Adapting chronic care models for diabetes care delivery in low-and-middle-income countries: A review.
- Author
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Ku GM and Kegels G
- Abstract
A contextual review of models for chronic care was done to develop a context-adapted chronic care model-based service delivery model for chronic conditions including diabetes. The Philippines was used as the setting of a low-to-middle-income country. A context-based narrative review of existing models for chronic care was conducted. A situational analysis was done at the grassroots level, involving the leaders and members of the community, the patients, the local health system and the healthcare providers. A second analysis making use of certain organizational theories was done to explore on improving feasibility and acceptability of organizing care for chronic conditions. The analyses indicated that care for chronic conditions may be introduced, considering the needs of people with diabetes in particular and the community in general as recipients of care, and the issues and factors that may affect the healthcare workers and the health system as providers of this care. The context-adapted chronic care model-based service delivery model was constructed accordingly. Key features are: incorporation of chronic care in the health system's services; assimilation of chronic care delivery with the other responsibilities of the healthcare workers but with redistribution of certain tasks; and ensuring that the recipients of care experience the whole spectrum of basic chronic care that includes education and promotion in the general population, risk identification, screening, counseling including self-care development, and clinical management of the chronic condition and any co-morbidities, regardless of level of control of the condition. This way, low-to-middle income countries can introduce and improve care for chronic conditions without entailing much additional demand on their limited resources.
- Published
- 2015
- Full Text
- View/download PDF
43. Reflections on using a community-based and multisystem approach to transforming school-based intervention for children with developmental motor disorders
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Missiuna, Cheryl, Camden, Chantal, Missiuna, Cheryl, and Camden, Chantal
- Abstract
Evidence-based management of Developmental Coordination Disorder (DCD) in school-age children requires putting into practice the best and most current research findings, including evidence that early identification, self-management, prevention of secondary disability, and enhanced participation are the most appropriate foci of school-based occupational therapy. Partnering for Change (P4C) is a new school-based intervention based upon these principles that has been developed and evaluated in Ontario, Canada over an 8-year period. Our experience to date indicates that its implementation in schools is highly complex with involvement of multiple stakeholders across health and education sectors. In this paper, we describe and reflect upon our team’s experience in using community-based participatory action research, knowledge translation, and implementation science to transform evidence-informed practice with children who have DCD.
44. Development, implementation, and evaluation of the Apollo model of pediatric rehabilitation service delivery
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Tétreault, Sylvie, Bergeron, Sophie, Lambert, Carole, Camden, Chantal, Tétreault, Sylvie, Bergeron, Sophie, Lambert, Carole, and Camden, Chantal
- Abstract
This article presents the experience of a rehabilitation program that un- dertook the challenge to reorganize its services to address accessibility issues and im- prove service quality. The context in which the reorganization process occurred, along with the relevant literature justifying the need for a new service delivery model, and an historical perspective on the planning; implementation; and evaluation phases of the process are described. In the planning phase, the constitution of the working committee, the data collected, and the information found in the literature are presented. Apollo, the new service delivery model, is then described along with each of its components (e.g., community, group, and individual interventions). Actions and lessons learnt during the implementation of each component are presented. We hope by sharing our experiences that we can help others make informed decisions about service reorganization to im- prove the quality of services provided to children with disabilities, their families, and their communities.
45. Going beyond the identification of change facilitators to effectively implement a new model of services: lessons learned from a case example in paediatric rehabilitation
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Tétreault, Sylvie, Carrière, Monique, Camden, Chantal, Tétreault, Sylvie, Carrière, Monique, and Camden, Chantal
- Abstract
Purpose: To identify facilitators and barriers to service reorganization, how they evolved and interacted to influence change during the implementation of a new service delivery model of paediatric rehabilitation. Methods: Over 3 years, different stakeholders responded to SWOT questionnaires (n = 139) and participated in focus groups (n = 19) and telephone interviews (n = 13). A framework based on socio constructivist theories made sense of the data. Results: Facilitators related to the programme's structure (e.g. funding), the actors (e.g. willingness to test the new service model) and the change management process (e.g. participative approach). Some initial facilitators became barriers (e.g. leadership lacked at the end), while other barriers emerged (e.g. lack of tools). Understanding factor interactions requires examining the multiple actors’ intentions, actions and consequences and their relations with structural elements. Conclusions: Analysing facilitators and barriers helped better understand the change processes, but this must be followed by concrete actions to successfully implement new paediatric rehabilitation models.
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