Search

Global warming merupakan masalah yang sedang terjadi saat ini. Salah satu akibatnya adalah adanya pencairan Gletser yang lebih cepat yang menyebabkan bencana dimana-mana. Pencairan Gletser ini menjadi inspirasi untuk membuat dunia labih baik yang dijadikan bentuk sosialisasi melalui bidang fashion. Tujuan penelitian ini adalah mendeskripsikan proses stilasi dari hasil analisis visual yang terinspirasi dari pencairan gletser yang merupakan dampak dari pemanasan global pada bidang fashion. Metode yang digunakan dalam penelitian ini adalah practice-based research dimana hasil proses stilasi dari analisis visual menghasilkan color palette dari inspirasi pencairan Gletser berupa warna hangat yang split komplementer dan warna dingin value, warna tersebut diolah dalam bentuk eksperimen berupa teknik tie dye. Analisis visual juga menghasilkan stilasi berupa garis yang diaplikasikan pada kain berupa tekstil manipulation dengan teknik wrinkle pleat. Hasil dari penelitian ini dapat dikembangkan menjadi produk siap pakai atau ready-to-wear.

Iklan dapat dipromosikan dengan menggunakan media poster dan tayangan televisi pada acara olahraga. Namun demikian, belum ada penelitian yang mengukur tingkat efektivitasnya secara khusus pada level atensi. Penelitian ini bertujuan untuk mengukur tingkat atensi dalam penempatan iklan yang berbeda pada olahraga sepak bola dan MotoGP. Penempatan iklan pada poster dibagi menjadi dua yaitu inner dan outer area. Sedangkan penempatan iklan pada video dibagi menjadi tiga penempatan, yaitu penempatan di atas, di bawah, dan penempatan penuh. Delapan instrumen digunakan dalam penelitian ini yang terdiri dari delapan poster dan empat video. Indikator eye-tracking yang digunakan dalam penelitian ini untuk mengukur tingkat atensi yang diperoleh adalah Time Viewed (CFT), Time to 1st View (TFF), dan Number of Fixation (NF). Iklan dalam poster yang ditempatkan di area aksi (inner area) mendapat tingkat perhatian yang lebih tinggi dari pada iklan yang ditempatkan di area luar. Sedangkan pada video, penempatan iklan sepakbola terbaik adalah pada penempatan iklan penuh. Namun, penempatan iklan di posisi bawah juga dapat disarankan. Penempatan iklan pada MotoGP yang mendapat perhatian lebih adalah pada iklan penuh. Namun, saat adegan diperbesar, iklan bisa ditempatkan di posisi bawah.

Currently, many lecturer positions have been filled by millennials, even in 2025, the number of millennial workers will reach 75%, which means three out of four workers are millennials (Brant, 2019). Previous studies have shown that there are differences in the work values of the millennial and previous generations. This difference in work values will make millennial workers likely to avoid organizational citizenship behavior (OCB), even though OCB is a significant indicator of organizational performance (Podsakoff and Mackenzie, 1997). This study aims to examine the effect of transformational leadership on OCB through work engagement on millennial lecturers. This research is a quantitative research, involving 126 millennial lecturers in Indonesia as research subjects. Data collection was carried out with the help of an electronic device and used the OCB scale, Utrecht Work Engagement Scale (UWES) and the transformational leadership scale. The results of this study indicate that work engagement significantly mediates the effect of transformational leadership on millennial lecturers' OCB. Leadership does not have a direct influence on OCB, but transformational leadership can influence OCB through work engagement. Abstrak: Saat ini posisi dosen sudah banyak yang diisi oleh milenial, bahkan pada tahun 2025, jumlah pekerja milenial akan mencapai 75%, yang berarti tiga dari empat pekerja adalah milenial (Brant, 2019). Studi terdahulu menunjukkan bahwa terdapat perbedaan nilai-nilai kerja generasi milenial dan generasi sebelumnya. Perbedaan nilai kerja ini, akan membuat pekerja milenial mungkin akan menghindar dari organizational citizenship behavior (OCB), padahal OCB adalah indikator signifikan kinerja organisasi (Podsakoff dan Mackenzie, 1997). Penelitian ini bertujuan menguji pengaruh kepemimpinan transformasional pada OCB melalui work engagement pada dosen milenial. Penelitian ini merupakan penelitian kuantitatif, melibatkan 126 dosen milenial di Indonesia sebagai subjek penelitian. Pengambilan data dilakukan dengan bantuan alat elektronik dan menggunakan skala OCB, Utrecht Work Engagement Scale (UWES) dan skala kepemimpinan transformasional. Hasil penelitian ini menunjukkan bahwa work engagement memediasi secara signifikan pengaruh kepemimpinan transformasional pada OCB dosen milenial. Kepemimpinan tidak memiliki pengaruh langsung pada OCB, namun kepemimpinan transformasional dapat mempengaruhi OCB melalui work engagement.

Adanya pembatasan sosial yang digalakkan pemerintah selama masa pandemi membuat terbatasnya interaksi manusia dengan lingkungan sosialnya. Hal ini tidak hanya berdampak terhadap sektor kesehatan fisik dan perekonomian saja, tetapi juga kesehatan mental masyarakat. Salah satu kegiatan yang sering dilakukan oleh masyarakat pada masa pandemi sebagai relaksasi adalah berkebun di rumah atau lebih dikenal dengan home gardening. Home Gardening dapat dikategorikan sebagai salah satu dari sekian banyak aktivitas untuk self-healing selama masa pandemi. Dengan demikian, tujuan dari artikel ini adalah untuk mendeskripsikan perancangan koleksi ready-to-wear dengan inspirasi home-gardening sebagai self-healing masyarakat Indonesia saat pandemi berlangsung. Perancangan dilakukan melalui beberapa tahapan, yaitu membuat moodboard, melakukan analisa visual yang terkait dengan inspirasi, menentukan material, bahan, dan teknik yang akan digunakan, serta mendesain koleksi busana ready-to-wear itu sendiri. Berdasarkan dari perencanaan tersebut menghasilkan desain koleksi ready-to-wear dengan memasukkan elemen-elemen tumbuhan sebagai embellishment dimana dapat dikenakan pada saat mereka melakukan aktivitas yang santai.

A preliminary survey showed that oyster mushroom farmers in Lempake Samarinda experienced pain in several body segments, especially at their waist. It may be attributable to the working condition that requires non-ergonomic postures such as frequent awkward posture in sitting or standing position. Therefore, this paper aims to assess the working posture in oyster mushroom farmers. Ovako Working Posture Analysis System (OWAS) method was applied to measure the risk level of farmers' working posture. A total of ten activities were observed from the oyster mushroom cultivations' process in four cultivations in Lempake, Samarinda, Indonesia. Each activity was assessed using the OWAS category based on the position of the back, arms, legs, and load. The result showed that 10% of farmers' working posture was classified in the 4th risk level category, categorized as highly dangerous for the musculoskeletal system, so direct improvement was needed. Furthermore, 10% of working postures were classified in the 3rd risk level category, and 60% of working posture was in the 2nd risk level category, which is categorized as dangerous for the musculoskeletal system and could cause significant tension so that improvement in the future as needed. On the other hand, 20% of working posture was classified in the 1st category which was safe for the musculoskeletal system

A study on the intervention of human factors engineering (known as ergonomics) on sustainable living based on biopsychological needs was conducted, taking samples of small housing inhabitants. In total, 90 participants were involved. Those who were living in small housings have a significant challenge of how to live comfortably given very limited space. The measurement of the quality of human life through WHOQOL-BREF (World Health Organization Quality of Life-BREF) and ergonomics-based usability were used to describe the current human well-being satisfaction, to propose the modified physical facilities, and to validate the proposed design and improvement. The findings showed that all implemented improvements have supported the inhabitant’s quality of life.

An autistic child is a child who has a functional brain disruption, causing the child to have difficulty in carrying out social interactions with his/her environment because they live “in their own world”. Disturbances in brain function can also have a negative impact in the learing process of the child. Even though children with autism have such disabilities and limitations, the characteristics of children who like to play and explore do not disappear, thus, games become one of the most effective learning and therapeutic methods for them. There are many games that can be used as learning media for children with autism, one of them are puzzles. However, in reality, there are not many puzzle games today that address the needs of autistic children which can support their learning process and serve as therapy for fine motoric skills in children. In accordance with the problems above, a puzzle game was designed to be used as a medium for learning and at the same time as a way of therapy of fine motorc skills for autistic children. To find the specific needs of children with autism for this game, data was collected by conducting an initial survey in the form of questionnaires and interviews with therapists and teachers who handle autistic children in two autistic schools in Surabaya, Indonesia. Then, after knowing what the needs are, they were entered into a needs metrics table to study the most appropriate way to fulfil them. The results of these needs metrics will be used as a basis for developing the concepts of this product. The product concept selection, then, underwent three stages, namely, concept generation, concept selection, and concept testing. After selecting the definitive concept, calculations were made to compute material costs, making product prototypes, economic analysis, and product testing. The product testing was carried out with children with early or basic autism using a prototype of the product that resembled the original. This trial was conducted to get feedback from the instructor/therapist about whether this product is in accordance with the needs of children with autism. The results of the conducted trial, which was mainly in the form of feedback, showed that 100% said that the product was safe, 90% that the function of the toy was clear, 80% said the instructions were easy to follow, 100% said it was durable, 100% said it was unique, 100% said it was attractive, 60% said it was easy to carry, 80% said it had suitable dimensions, 90% said it was easy to store, and 100% said that “Edufunzle” (the name given to the product) could be used as learning media and as fine motoric therapy with autistic children. However, 60% of the respondents said that the price of the product was still too expensive, and suggested that the price of this product could be more economical. Keywords: autistic children, puzzle, motoric skills therapy, need metric, product concept Abstrak- Anak autis merupakan anak yang mempunyai gangguan pada fungsi otak sehingga menyebabkan anak tersebut kesulitan dalam mengadakan interaksi sosial dengan lingkungannya dan seolah-olah hidup dalam dunianya sendiri. Gangguan pada fungsi otak tersebut juga menyebabkan anak autis tidak dapat melakukan aktivitas seperti anak normal pada umumnya seperti aktivitas belajar. Meskipun anak dengan autis memiliki gangguan dan ketidakmampuan sedemikian rupa, karakteristik anak yang senang bermain dan berekspolasi tidak dapat hilang begitu saja sehingga permainan menjadi salah satu metode pembelajaran dan terapi yang efektif untuk mereka. Banyak permainan yang dapat digunakan untuk media belajar pada anak autis, salah satunya yaitu puzzle. Namun, pada kenyataannya tidak banyak permainan puzzle yang ada saat ini sesuai dengan kebutuhan anak autis yang dapat menunjang proses belajar dan terapi untuk motorik halus pada anak. Sesuai dengan permasalahan diatas, maka dirancanglah sebuah permainan puzzle yang dapat digunakan sebagai media belajar dan media terapi motorik halus bagi anak autis. Untuk mengetahui apa saja kebutuhan anak autis dalam permainan ini maka dilakukan pengumpulan data dengan melakukan survey awal berupa kuisioner dan wawancara dengan terapis atau pengajar yang menangani anak autis di dua sekolah autis yang berada di Surabaya. Kemudian setelah diketahui apa saja kebutuhannya maka akan dicari tau bagaimana pemenuhan dari kebutuhan tersebut menggunakan tabel need metric. Hasil dari need metric tersebut akan digunakan sebagai dasar dalam pengembangan konsep dari produk ini. Pemilihan konsep produk akan melalui tiga tahap yaitu Concept Generation, Concept selection, dan Concept testing. Setelah diperoleh satu konsep maka dilakukan perhitungan untuk biaya material, pembuatan prototype produk , analisa ekonomi, dan pengujian produk. Pengujian produk dilakukan pada anak autis tingkat awal atau dasar dengan menggunakan prototype produk yang menyerupai aslinya. Uji coba ini dilakukan untuk mendapatkan feedback dari pengajar/terapis mengenai apakah produk ini sudah sesuai dengan kebutuhan anak autis Dari hasil uji coba yang dilakukan diperoleh feedback bahwa 100% mengatakan produk ini aman, 90% mengatakan fungsi mainan ini jelas, 80% mengatakan prosedur mudah diikuti, 100% mengatakan tahan lama, 100% mengatakan bentuknya unik, 100% mengatakan warna menarik, 60% mengatakan mudah dibawa, 80% mengatakan dimensi ukuran sudah sesuai, 90% mengatakan mudah disimpan, dan 100% mengatakan bahwa produk Edufunzle dapat digunakan sebagai media belajar dan terapi motorik halus pada anak autis. Namun, 60% responden mengatakan bahwa harga produk masih terlalu mahal sehingga mereka menyarankan agar harga produk ini bisa lebih ekonomis Kata kunci: anak autis, puzzle, terapi keterampilan motorik, need metric, konsep produk

PurposeOne of the main challenges of organisations today is how to navigate their development into ideal sustainable organisations. However, each readiness level requires a different rubric of indicators. Therefore, this study develops a corporate sustainability maturity model (CSMM), which can be used by organisations to conduct self-assessments, identify their current sustainability maturity levels and transition into mature sustainable organisations.Design/methodology/approachThis CSMM comprises various maturity domains, sub-domains and levels as well as a rubric of indicators for assessing the maturity of corporate sustainability. In its development, a systematic literature review examined existing maturity models, after which a pilot study, based on the literature review, content analysis and expert interviews, was used to create a prototype of the CSSM. Finally, the model was refined and expanded by considering practitioners' feedback and the tendencies of other sustainability maturity models.FindingsOn the basis of the findings, some Indonesian organisations conducted sustainability activities, without having a strategic plan. Moreover, the factors driving organisations to conduct sustainability efforts included external and internal pressure. However, typical factors, such as awareness of sustainability and organisational reputation gained from conducting sustainability activities, were insignificant in the sample.Originality/valueThis CSMM is the first sustainability maturity model developed for readiness assessment in an Indonesian context. Through this CSMM, organisations can determine their current readiness level of sustainability maturity and choose the correct indicators to help improve each sustainability domain in the matrix.

—Recent research in the field of affective design or known as Kansei engineering for affective design is faced with challenges and opportunities to obtain emotional needs (also called Kansei) that are valid and truly representative of the needs and experience of customer for certain products or services in a certain period. Kansei is indeed sensitive to objects, culture, time-based and the changes of the customer's emotional needs. The challenge so far has been to map the relationship between Kansei and service attributes correctly and representatively. Often what happens is that lack of the process of collecting and validating Kansei words which is limited to the number of samples and research methodology. Thus, this study was carried out by focusing on the study of literature and the development of Kansei engineering model using Kansei text-based mining approach applied to services. Keywords: Affective design, Kansei engineering, services, text mining Abstrak—Beberapa penelitian di bidang desain afektif atau dikenal dengan Kansei engineering for affective design dihadapkan pada tantangan dan peluang untuk mendapatkan kebutuhan emosional (disebut juga sebagai Kansei) yang valid dan benar-benar representatif terhadap kebutuhan dan pengalaman konsumen terhadap produk atau layanan tertentu dalam masa tertentu. Kansei memang sensitif terhadap obyek, kultur, waktu dan juga dinamika dari kebutuhan emosional pelanggan itu sendiri. Tantangan yang ada selama ini adalah memetakan hubungan secara benar dan representatif antara Kansei dan service attributes. Seringkali yang terjadi adalah adanya lacking dari proses pengumpulan dan validasi Kansei words yang terbatas pada jumlah sampel dan metodologinya. Dengan demikian, studi ini dilakukan dengan menitikberatkan pada studi literatur dan pengembangan model Kansei engineering menggunakan pendekatan text mining di industri jasa. Kata kunci: Affective design, Kansei engineering, layanan, text mining

This study discusses the investigation of how both cognitive and affective factors bring significant impact on the usability in e-commerce website selling consumer products. It raises a question of which one is more dominant, whether it is cognition or affect for consumer experience? It is a critical thing to investigate. Eye tracking analysis is utilized to emphasize concerns related to comfortable display. A case study on a popular e-commerce website of consumer products in Indonesia was taken to validate the proposed model. Through Structural Equation Modeling (SEM), it shows that affect was found to be more dominant than that of cognition in affecting to usability. In order to provide more applicable improvement strategy related to efficiency of display, eye tracking analysis was used. The analysis referred to metrics that have been designed in the research of Ehmke and Wilson [1] which focuses on the number of fixations and revisits in the Area of Interest (AOI). The most critical proposed improvement was that to change the location of the product price ordering menus so that they are adjacent to where the search results filter elements are located in that e-commerce website. Practical and theoretical implications were discussed as well.

Studies on customer’s needs, desires and preferences have become highly important in the product design and development process. One consideration in usability is the cognitive aspect, which is rel...

— Boarding house is one of the vertical dwellings with certain tariffs which are useful as temporary residences, both those who study far from their homes or work in uncertain locations. With ongoing price inflation, the boarding house entrepreneurs will optimize development for their business, one of which will affect the size of the boarding room. Retrieval of data using interview techniques with a sample system. Interviews were conducted so that this study uses an ergonomics approach and product design, so that the products created are suitable and comfortable when used. Ergonomics will be combined with anthropometry, with the aim that the product is created with a very comfortable size and product design is used to help arrange and sort the best product design. The results of data processing get a multifunctional room furniture concept that uses a modern design with a size of 2.2m x 2m x 2m, using full wood raw material and has a bed and folding table, has a drawer and cupboard. This concept will be shown to boarders and boarding entrepreneurs, 90% of 20 resource persons expressed interest in this concept. After calculating the selling price, this product is valued at Rp. 3,050,000. After conducting market testing, no one is interested in buying this product.Keywords: boarding house, design, price Abstrak— Kos merupakan salah satu hunian vertikal dengan tarif tertentu yang berguna sebagai tempat tinggal sementara, baik itu yang menempuh pendidikan di luar tempat tinggal atau bekerja pada lokasi yang tidak menentu. Dengan inflasi harga berkelanjutan membuat parar pengusaha kos akan mengoptimalkan pembangunan untuk bisnis mereka, salah satunya akan berdampak pada ukuran kamar kos. Pengambilan data menggunakan teknik interview dengan sistem sampel. Interview dilakukan agar Penelitian ini menggunakan pendekatan ergonomi dan perancangan produk, agar produk yang diciptakan sesuai dan nyaman saat digunakan. Ergonomi akan dipadukan dengan antropometri yang bertujuan produk diciptakan dengan ukuran yang sangat nyaman dan perancangan produk digunakan untuk membantu dalam merangkai dan memilah rancangan produk yang paling baik. Hasil dari pengolahan data mendapatkan konsep Furniture kamar multifungsi yang menggunakan desain modern dengan ukuran 2.2m x 2m x 2m, menggunakan bahan baku full kayu serta memiliki ranjang dan meja lipat, memiliki laci dan lemari. Konsep ini akan ditunjukan terhadap penghuni kos dan pengusaha kos, 90% dari 20 narasumber menyatakan berminat terhadap konsep ini. Setelah dilakukan perhitungan untuk harga jual, produk ini dihargai sebesar Rp. 3.050.000. Setelah dilakukan market testing, produk belum ada yang berminat untuk membelinya.Kata kunci: kos, desain, harga

Current consumer demands make product development and delivery's period becomes shorter so that the product life cycle is shorter, especially for fashion items that have a short lifecycle. Collaborate with customers in product development is essential to accelerate the product development's process. Combination of customer satisfaction methodologies, Kano and QFD make easier to capture customer qualifications, determine which components to develop also repair it, and helps practitioners and researchers know the life cycle every design attributes. The results of this study resulted in a framework that makes use of n integration method Kano, customer's satisfaction, and QFD.

This study proposes an ergonomics-based approach for those who are living in small housings (known as flats) in Indonesia. With regard to human capability and limitation, this research shows how the basic needs of human beings are captured and analyzed, followed by proposed designs of facilities and standard living in small housings. Ninety samples were involved during the study through in-depth interview and face-to-face questionnaire. The results show that there were some proposed of modification of critical facilities (such as multifunction ironing work station, bed furniture, and clothesline) and validated through usability testing. Overall, it is hoped that the proposed designs will support biopsychosocial needs and sustainability.

Nowadays, research on anthropometry becomes more essential, and yet, it is critical due to its implication and contribution to product and system design. Since it deals with human capability and limitation on physical activities, its role becomes more important, especially, when it comes to the needs for special populations. This study provides a comparative study between elderly and children anthropometry using Drillis and Contini approach incorporating Chinese and non-Chinese ethnic groups. More than 1000 subjects involved in this study. After the data refinement process, there were 498 valid data for children (i.e., 98 Chinese male, 136 non-Chinese male, 134 Chinese female, and 130 non-Chinese female), and 556 valid data for elderly (i.e., 186 Chinese male, 148 non-Chinese male, 115 Chinese female, and 107 non-Chinese female). In general, the finding shows that elderly (both male and female, both Chinese and non-Chinese) tends to have similar size and pattern with adult. Whilst, male and female children of 6–9 years sub-group (both Chinese and non-Chinese sub-group) tend to have higher weight ratio, compared to elderly and the children of 10–12 years sub-group. It was easily recognized that the children tend to have higher rate for limb segments compared to other body dimensions. At all sample groups, the eye height and shoulder height were found to be highly correlated with stature. Moreover, related to body weight, all samples show that thigh thickness and abdominal depth were deemed to be significant measures to be associated with. The expected contribution of this study is that to update the Indonesian special population anthropometry and to identify which measures are significantly associated with stature and weight, respectively with regard to different special population and given limited anthropometric data. Practically, given the data of stature and body weight, product designer can predict the anthropometric characteristics for special population.

It had been known that the main objective of adding service was creating value to improve customer satisfaction. Therefore, if customer satisfaction was plotted in time series variable, service reliability function was reflected. The benefits obtained from understanding the service reliability function were knowing the trend of service life cycle and analyzing the time to react for service in order that the company could offer service innovation before the service became unfavorable. This research was aimed to analyze service reliability function by using the definition concept of product reliability function which was called survival analysis. To reduce bias data because of linguistic variable such as customer satisfaction, fuzzy logic was used in this research. The data was collected by doing a survey to 100 SAMSAT customers about their satisfaction. SAMSAT is a public unit giving service in tax. Then, fuzzied customer satisfaction was plotted in time series to describe the survival analysis of service. In other words, the plotting result was used to determine the right time for innovating service. So, the conclusion was drawn that survival analysis implemented in service field could help the managerial level in terms of innovation management. In addition, fuzzy logic used could bold the bias definition of customer satisfaction. Furthermore, this framework would be able to be used in mobile application development for future research in terms of supporting a company to define the right moment of service innovation based on asimple customer satisfaction survey. Keyword: Service reliability, survival analysis for service, fuzzy logic in service, fuzzy satisfaction, technology as support

WMSD frequently occurs in agriculture works, because the working conditions that require awkward posture in standing or sitting position as well as lifting and carrying heavy loads. Preliminary study showed that oyster mushroom farmers experienced pain in several of body parts especially their waist. Therefore, this paper aims to evaluate the working posture of oyster mushroom farmers using AWBA (Agriculture Whole Body Assessment) and provide recommendation to reduce risk of musculoskeletal disorder. AWBA evaluates working posture and duration of upper (AULA) and lower extremities (ALLA). The result showed that activity of oyster mushroom production was risky, since 46,7% of all activities were categorized as “very high” and “high” level. Skor of AWBA posture correlated significantly with ALLA (0.812) and and AULA (0,56). Regression analysis showed that AWBA positively correlated with AULA and ALLA. Duration analysis showed that 86,7% working duration were classified as “very high”. The riskiest activity was harvested mushroom from top shelf. Furthermore, distribution and mixing raw materials, taking out baglog from sterilizer, harvesting mushroom from middle shelf, and packaging mushroom into plastic bag also risky activities, since the duration and posture measurement were classified as very high and high, respectively. Recommendation for reducing WMSD were redesigning working area and facilities of oyster mushroom production, such as design ergonomics baglogs’ shelves so that farmers position when reached the baglog was neutral, utilizing table and chair with suitable height in filling media into baglog, inoculation, releasing baglogs’ ring, and packaging activities.

In the last few decades, tourism has grown and developed yet it brings negative impacts on the environment and society, especially related to garbage problems that strongly depend on human behavior. The present study aimed at identifying factors that trigger tourist to litter and to preserve cleanliness, namely negative attributes and positive attributes. Important attributes were obtained through Pareto diagram and used to generate product design. To specify the design, Kansei Engineering Type I and TRIZ were applied. Important negative attributes (NA1, NA2, and NA3) and positive attributes (PA1, PA2, PA3, PA4, PA5, PA6, and PA7) generated attractive product design, i.e., trash bin and appeal board that will attract the tourist because of the uniqueness and moving objects. Furthermore, the collected Kansei words, i.e., unique, innovative, safe, and noticeable, which were applied to develop the specification of the product. Lastly, TRIZ was applied to solve the contradiction between shape and durability, hence principle 26 and 25 were employed.In the last few decades, tourism has grown and developed yet it brings negative impacts on the environment and society, especially related to garbage problems that strongly depend on human behavior. The present study aimed at identifying factors that trigger tourist to litter and to preserve cleanliness, namely negative attributes and positive attributes. Important attributes were obtained through Pareto diagram and used to generate product design. To specify the design, Kansei Engineering Type I and TRIZ were applied. Important negative attributes (NA1, NA2, and NA3) and positive attributes (PA1, PA2, PA3, PA4, PA5, PA6, and PA7) generated attractive product design, i.e., trash bin and appeal board that will attract the tourist because of the uniqueness and moving objects. Furthermore, the collected Kansei words, i.e., unique, innovative, safe, and noticeable, which were applied to develop the specification of the product. Lastly, TRIZ was applied to solve the contradiction between shape and durability, ...

Through Kansei Engineering (KE) methodology in services, the perceived service quality shows a direct impact on Kansei response. In order to strengthen the KE methodology, Kano model is embedded considering the attractive [A] and one-dimensional [O] performances. However, to what extent the Kano performance brings significant impact on Kansei is questionable and has not been explored yet. It is beneficial to measure the effort spent to improve a certain service attribute, considering the Kano performance and its impact on Kansei. This study on logistics services confirms that the Kano's attractive category [A] shows the highest impact on Kansei (with loading of 0.502), followed by one-dimensional [O] and must-be [M] ones (with loadings of 0.514 and 0.507), respectively. The service provider should prioritize Kano's [A] service attributes first for improvement.

This paper aims to compare and contrast the perceived psychological experience of the traditional versus gig mobility service workers with respect to their human needs structure. Gig mobility service here refers to on-demand transportation service enabled by an online platform. Both qualitative and quantitative research methods were used. Using the perspective of ERG (Existence, Relatedness and Growth) theory, we first explored the field using in-depth interviews and observations of both worker groups. Based on the qualitative findings, we formulated the quantitative measures for the corresponding constructs. The constructs’ relationship and paths differences between the two groups were analyzed statistically using partial least square path modeling (PLS-PM) method. The differences between the two groups were categorized into four quadrants, highlighting what both groups have and do not have, as well as what one group has but not the other. It was found that the gig mobility service resulted in not only more relationships among the constructs, but also generally higher perceived well-being for the workers. It seems that the gig mobility service has so far been promising in meeting workers human needs despite its long-term uncertainty. This study is among the few studies on understanding in which way the technology has changed the mobility service actors seen as workers, rather than sellers or users.

The diversity of types of packaging of the product is not entirely desirable by consumers. This study aims to conduct a ranking analysis on packaging, an analysis of the correlation between fixation to the level of attractiveness, and packaging design that is of interest to consumers. Data collection was obtained through eye tracking and post exposure questionnaire for 49 respondents. The analysis shown that the correlation between fixation to level of attractiveness is not correlated, due to external factors such as brand image, brand familiarity, and others. Then, the design of the product packaging is done where the basic orange color packaging concept and its packaging elements are obtained based analogous theory. A concept testing was done afterwards and revealed that the overall packaging design can meet the needs of consumers with a percentage of fulfillment above 70%.

This study proposes a model which shows the importance of Kansei Engineering (KE) methodology in supporting the design of robust services. The KE methodology is enhanced by the Kansei-based mining process, SERVQUAL, and Kano categorization in order to conceptualize robust service design and development. Due to complexity and contextual based, Kansei words as emotion representative are usually formed in fuzzy and abstract terms. It may lead to ambiguous and unclear meaning. Mapping and structuring more representative Kansei is needed. Hence, through Kansei mining system, historical data includes customer Kansei feedbacks are critical. KE model incorporating Kansei mining process followed by expected contribution which captures more organized and captured Kansei of product and service experience is proposed and discussed.

Considering the human-centered design, this paper shows a modified-integrated approach of how to quantify the impact of perceived Kano's attractive services on perceived emotional satisfaction (Kansei), followed by the formulation of innovative ideas for sustainable services using TRIZ (known as Theory of Inventive Problem Solving). The Kano's attractive service attribute is deemed to be a significant emotional booster (known as Kansei). Kansei Engineering (KE) is used to highlight the level of customer emotional satisfaction due to perceived service offerings. For the past seven years, there has been a rapid concern in Kansei Engineering (KE) in services. However, previous research of KE has mainly focused on the improvement and analysis of general service domains. There is little attention to sustainable services. Hence, this study provides a modified KE-based approach and aims to understand and satisfy customer emotional needs (Kansei) considering the social, environmental and economic performance. An empirical study in an international airport lounge and lobby services was conducted to confirm the applicability of the proposed model. Purposive sampling through in-depth-interview and face-to-face questionnaires which involved 100 valid subjects was used. Theoretically, these studies show the importance of Kansei's role in sustainable service development, highlighting more innovative and breakthrough solutions with less contradiction and “true-meaning” of Kansei. Practically, it provides a guideline for service designer and manager in identifying which attractive-based service attributes need to be prioritized considering Kansei satisfaction.

The conventional Savonius wind turbine has two inverted cylindrical blades, it can indeed receive fluid impulses from all horizontal directions and produce a greater drag force than other wind turbines. The weakness of Savonius is the resistance in one blade side. Efforts to improve that has been done is to add a blade that serves to increase the local velocity of fluid flow to resist the resistance which is termed Savonius tandem blade (STB). This research was conducted to further reduce the resistance value of one side STB with the addition of an adjustable deflector. The purpose of this study is to obtain information on changes in the torque of the STB wind turbine on variations in the deflector angle and stream velocity. The research method used is numerical simulation using CFD software. A two-dimensional view of the rotor model using deflector was considered. The deflector angle varies start from 15 degrees with an increase also every 15 degrees until the torque decreased. The CFD simulation show there is a significant increase in torque with the addition of a deflector. Maximum torque is not achieved at one deflector angle value but is also influenced by stream velocity. At higher stream velocity there is a tendency to reach the maximum torque required larger deflector angle. Then at a certain point, the torque will decrease when the deflector angle is enlarged.

Renewable energy sources, a future energy source should have developed in response to the problem of scarcity of fossil energy which will eventually run out. The study of science and technology as a solution, by utilizing the potential of all natural resources around us. Liquid substances, especially water, have properties that are always flat surface, can be used if you have a height difference, which is often called a potential difference, can be formed into a potential style by applying existing knowledge and technology. As applied by several researchers: Microhydro should require a minimum of falling water, dam, requires high costs and water source plant governance is maintained. Minimum wind speed, wind speed should fulfill. Solar power plants, constrains weather. All of that still utilizes the natural potential that can be influenced by climate, environmental damage, because it occurs due to natural processes. By utilizing artificial potential differences, we can utilize liquid fluid properties to be used as renewable energy sources. Through the construction of mechanical levers that can move energy can be generated. That since ancient times this simple plane has been applied a lot, but it is still on a balance (static) level. Based on this concept it can be developed that the support reaction has multiples of the weight and leverage force. Through this rule we develop it into a lever-based energy. A mechanic, which is can produce a reaction force and can move at a certain speed to produce energy. Therefore, it produces multiples of the reaction force from the water potential force due to its own weight.

Hatsune Miku is the first virtual singer who is currently achieving success, even up to the world level. Miku has a large number of fansbase, like a famous singer. Its popularity also helps Crypton Future Media, as the company maker of Miku, to collaborate, forming a supply chain partnership with several big companies, to bring Miku into real products, which fans can have. This literature review explores this literature study explores Miku's development ever since it was created, until it became famous, and gave rise to a unique supply chain partnership. Researcher using systematic literature review method, with the aim of understanding how big the impact of Supply Chain Partnership and Market Driven from the success of virtual singer Hatsune Miku to consumer behavior, both from the general public and fans. The impact of this unique supply chain partnership is to make consumers loyal and feel close.

Previous studies in Kansei Engineering have focused on product design and development incorporating customer emotional needs and extended to service design and improvement considering service quality tools to enhance the Kansei Engineering methodology. However, a little attention has been paid to modify the effectiveness of the proposed improvement strategies. This study has developed an integrative model of Kansei Engineering and robust design methodology to strengthen the applicability of Kansei Engineering method in services. An illustrative case study in logistics services has been discussed, as one of the prominent and fastest growing business sectors in Indonesia. The expected contributions in theory and practice are expressed in this paper.

Rusunawa Penjaringan Sari 3 is flats owned by Surabaya City government with capacity 99 units. The current motorcycle parking lot has a total area 185.61 m2 and the parking slot dimension is 2 m X 0.7 m. It can accommodate 100 until 145 motorcycles. This limitation space makes motorcycles must park randomly and irregularly, such as parking at the space for people walking and parking in parallel that can block a motorcycle that wants to go out. Improvements that we did for parking layout in this research is based on parking standard, published by Indonesia Directorate General of Land Transportation. Each motorcycle has parking alternative slot dimension 2 mx 0.85 m and the aisle width is 1.6 m and double way. Using simulation approach by ProModel, we developed 4 alternatives and compared them. The average time for residents to de-park until leave from parking space motorcycles decreased from 56.118 seconds to 17.342 seconds (alternative 1), 17.2273 seconds (alternative 2), 21.986 seconds (alternative 3), and 17.242 seconds (alternative 4).

As one of the most rapidly growing service sectors in today's business, providing excellent quality in logistics services is a must. In services, recent research shows that affect/emotion (known as Kansei) and Kano's attractive performance are deemed to be sensitive in dealing with total satisfaction, rather than usability and functionality. However, the ideas for service improvement are often contradictory. Hence, this study proposes an integrated model of Kansei Engineering and Kano incorporating TRIZ (Teoriya Resheniya Izobretatelskikh Zadach) which contributes to the improvement of logistics services. A case study in IT-based logistics services has been conducted. The service attribute ‘cleanliness of helmet for customer’ has been regarded as the most critical, which dealt with Kansei professional, innovative, cheap, and precise. In addition, the modularity-based helmet cover and inner sponge has been proposed for TRIZ-based improvement.

This research aims to test the mediating role of both affective and cognitive satisfaction on the effect of service quality on loyalty. The affective satisfaction is represented by Kansei Engineering-based measures and the cognitive satisfaction is represented by overall customer satisfaction. The study is based on survey through personal interviewing and face-to-face questionnaire. There were 102 respondents from 24 hotels ranging from three-star to five-star hotels in Surabaya, Indonesia. There are four latent variables, namely, service quality, overall customer satisfaction, Kansei, and loyalty. The relationships among the constructs are modeled via structural equation modeling. The mediation analysis is carried out using bias-corrected bootstrap sampling. We found that both overall customer satisfaction and Kansei partially mediate the relationship between service quality and loyalty (approximately 52% mediation effects). In particular, the two mediators, namely, Kansei and overall customer satisfaction accounts for 24% and 28% of the effect of service quality on loyalty, respectively. Additionally, we failed to find a statistically significant relationship between Kansei and overall customer satisfaction. This might be due to relatively low sample size. The generalization of the results from the study is limited because of the relatively small sample size. Furthermore, the study was carried out in a single service setting, that is, hotel services. Affective satisfaction is equally important as cognitive satisfaction in service encounter. Both are shown to have significant mediating effects on the relationship between service quality and loyalty. To create higher loyalty, service provider should therefore not overlook the importance of both affective and cognitive satisfaction. This research complements the previous research by taking into account both cognitive and affective satisfaction as mediators at the same time. It is shown that the two-mediator model fits the data better than that of using one mediator or no mediator.

Research on anthropometry deals with human physical measurement, capability and limitation. Due to various body measures of user of different cultures, gender, and geographical factors, then an understanding of anthropometry characteristics is a must. This study adopts Drillis and Contini ratio scaling method and complements the previous research by incorporating Indonesian adults [150 subjects], children [200 subjects] and elderly [120 subjects] groups. By employing Structural Equation Modeling (SEM), it was shown that limb and girth & width segments were significantly correlated with stature and weight, respectively to all population groups, both for male and female subjects. Moreover, it was confirmed that the ratio scale method has been sufficiently applied to all anthropometric groups, so that the body segments measures can be predicted. Practically, the finding can be utilized to support product design and development phases, especially in the use of more appropriate anthropometric data.

Sustainability, with the concept of “triple bottom line”, has been growing as a “trending topic” recently. It is no longer a paradox; it is now about how to turn this challenge or opportunity into day-to-day management decisions to achieve advantage in both financial performance and corporate sustainability. In conjunction with it, there is a growing need for a better way to develop, assess and measure organization’s sustainability performance. This paper discussed a three-stage systematic literature review that is being deployed as the research framework, to scope how sustainability assessments have been developed recently and to formulate the State of the Art for future research. It reviewed 63 selected articles out of 875 papers from Science Direct database. Based on our review, as the novelty proposed by this publication, there were two major approaches used in developing sustainability assessment i.e. criteria-based and model-based approaches. Both approaches had similar popularity in publication: 57% for criteria-based and 43% for model-based. Each had its strengths and weaknesses, but the model-based approach was chosen for future development of the conceptual framework. Furthermore, the review indicated that several main concepts were being used for sustainability assessment and guided the future development into the concept of Business Process Management and Corporate Sustainability.

Kansei Engineering has been applied intensively for product design and development considering the deepest layer of customer needs, known as Kansei, which is related to emotional need or affect. This method has been extended into service design and innovation. It has been shown that Kansei’s impact on customer loyalty is equally important as that of cognition or performance. A recent research in investigating the proportional effect of Kansei and performance on usability measurement for e-services has been conducted. It shows that both Kansei and performance is found to be equally significant as well. Then, a question is raised, whether they are antecedent of customer satisfaction. This study is proposed to investigate both perceived Kansei-based and performance-based usability measures on satisfaction. Both theoretical and practical implication is highly expected due to the growth of more human-computer interaction (HCI) features and services nowadays. A proposed applicative framework followed by an empirical study on how the perceived Kansei and performance-based usability impact on satisfaction for web-based applications is discussed.

Due to market dynamics and challenges, it is imperative for companies to put their concern on strategic marketing orientation. In fact, products and services of similar quality are ubiquitous in today's global market. Basically, functionality and usability alone are no longer prominent success factors in product and service innovation because customers today concern themselves more on satisfying their emotions than merely their cognition. Kansei Engineering (KE) has shown its superiority in investigating and modelling customer emotion (“Kansei” in Japanese) for product development. In dealing with customer needs, service quality tools such as quality function deployment (QFD) and the Kano model, have been applied extensively. But none have been able to incorporate and model customers’emotional needs. Some attention has been given to investigate this but, thus far, there is no formal methodology that can account for customer emotional needs in service design. To fill this niche, this study proposed an integrative framework of KE incorporating the Kano model and QFD applied to services. This study extended the work by Hartono and Tan (2011) and Hartono et al. (2012) and presented a survey on luxury hotel services involving more than a hundred Indonesian tourists as the subject of study. Luxury hotels are reported to have greater strength of emotion than any other hotel segment. This work confirmed that emotion is to be more important than cognition in impacting overall customer satisfaction. Practically, it gives insight on which service attributes deserve more attention with regard to their impact on customer emotion. Indonesian tourists shared a common response to the Kansei word “elegant” which correlates with their common cultural dimension of “power distance”. Performing a Kansei evaluation to understanding cultural backgrounds may yield valuable insights for international tourist marketing strategies and companies’ business sustainability.

Research on anthropometry, nowadays, becomes more essential and important due to the complexity of products, devices, equipment and systems for users. The most challenging part in anthropometry study is that the lack of sufficient valid, reliable and sustainable anthropometric data for certain nationalities. According to recent studies, an attempt to provide a comprehensive anthropometric measurement system has been conducted. Following to the previous study by Drillis and Contini, this study uses a similar methodology on how to predict any anthropometric measures through sufficient accuracy from a single measure of stature and weight, taken from 119 Indonesian adults. The expected contribution of this study is that to find which measures are significantly associated with stature and weight, respectively. It is of highly beneficial for product designers and any human-work system interactions.

Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei engineering (KE) has good potential to provide a competitive advantage to those able to read and translate customer affect and emotion in actual product and services. This study introduces an integrative framework of the Kano model and KE, applied to services. The Kano model was used and inserted into KE to exhibit the relationship between service attribute performance and customer emotional response. Essentially, the Kano model categorises service attribute quality into three major groups (must-be [M], one-dimensional [O] and attractive [A]). The findings of a case study that involved 100 tourists who stayed in luxury 4- and 5-star hotels are presented. As a practical matter, this research provides insight on which service attributes deserve more attention with regard to their significant impact on customer emotional needs. STATEMENT OF RELEVANCE: Apart from cognitive evaluation, emotions and hedonism play a big role in service encounters. Through a focus on delighting qualities of service attributes, this research enables service providers and managers to establish the extent to which they prioritise their improvement efforts and to always satisfy their customer emotions beyond expectation.

This research collected anthropometric data of the Singaporean and Indonesian populations. The data were mainly from university students. In total, 245 male and 132 female subjects from Indonesia and 206 male and 109 female subjects from Singapore were measured. The Singapore data were divided into three sub-groups, comprising Singapore overall, Singapore citizens, and the Chinese ethnic sub-group. The Indonesians data were divided into two sub-groups, comprising Indonesia citizens and Indonesia Chinese. This study used 36 measurement dimensions. The authors made a comparison with previous anthropometric data collected in 1990 of over a thousand Singaporeans. The main contributions of this study are: i) an updated anthropometric database of Singaporeans and Indonesians, ii) a comparison of the two samples obtained, and iii) a projection of dimensional changes over time from comparing past to more recent anthropometric data. Statistical analyses show that Singaporeans (both male and female) tend to have larger dimensions than Indonesians in general. In addition, the data reveal the current sample to be significantly larger on more than 50 percent of the dimensions measured, for both males and females. In providing instances of possible application, the Body Mass Index (BMI) of all sub-groups was calculated. The results show both samples to have normal indexes with BMIs in the range of 18.5–25.0. This paper presents also an empirical estimation of unknown anthropometric characteristics using the Ratio Scaling Method. The purpose is to estimate uncollected anthropometric data based on a given scaling dimension. Overall, the reported anthropometric data and analyses can be used as relevant consideration in product and systems design. Relevance to industry The findings of this study indicate differences between Singaporean and Indonesian anthropometry in the citizen and Chinese sub-groups. The utilization of an updated anthropometric database that incorporates geographical origin and ethnic group is useful. Product designers would be able to cater to a wider range of target users.

In the period of 2004 to 2014 there was a significant growth of employment in the logistics sector in Indonesia. This reflects a rapid rise in the need for logistics activities to support outsourcing. Because there is strong competition in the sector, logistics services should be able to deliver both cognitive and affective customer satisfaction. Studies in logistic services have been mainly focused on service gaps, an aspect related to cognitive satisfaction in customers. Many studies have been conducted to evaluate logistics service quality using SERVQUAL and the Kano model. However, these are insufficient in addressing all aspects of logistics provision. Hence, a deep understanding of customer affective need (known in Japanese as Kansei) is required, to provide competitive advantage by modeling more comprehensive customer experiences based on perceived logistics services. This paper proposes a combined model of Kansei Engineering, Kano, and quality function deployment (QFD), which it is hoped will generate more innovative ideas for improvements related to customer emotional satisfaction and customer delight. A case study in supporting logistics services has been chosen to validate the proposed model, and a survey through face-to-face questionnaires involving 157 customers was carried out. The model was then validated, and through the House of Quality (HoQ) concept, some innovative improvement ideas are proposed. They include the use of apps for order confirmation and cancellation, the integration of Google Maps into the ordering system, pre-order booking, and a bilingual feature in the transaction menu. Thus, from a practical implication point of view, it is hoped that this study will provide guidelines to the managers of logistics services companies in capturing, measuring and analyzing customer emotional needs (Kansei), with respect to the service attributes which are highly significant to Kansei aspects.

Nowadays, customer emotional needs (known as Kansei) in product and especially in services become a major concern. One of the emerging services is the logistics services. In obtaining a global competitive advantage, logistics services should understand and satisfy their customer affective impressions (Kansei). How to capture, model and analyze the customer emotions has been well structured by Kansei Engineering, equipped with Kano model to strengthen its methodology. However, its methodology lacks of the dynamics of customer perception. More specifically, there is a criticism of perceived scores on user preferences, in both perceived service quality and Kansei response, whether they represent an exact numerical value. Thus, this paper is proposed to discuss an approach of fuzzy Kansei in logistics service experiences. A case study in IT-based logistics services involving 100 subjects has been conducted. Its findings including the service gaps accompanied with prioritized improvement initiatives are discussed.

Autism is a psychological disorder; the symptoms include impairment in verbal and nonverbal communication. The increasing number of children with autism is not followed by the number of inclusion schools and therapists, to the point that there is still a considerable number of autistic children with little access to proper therapy. To address this issue, a communication aid called PECS was designed to help autistic children. PECS is widely used worldwide, including in Indonesia. However, PECS have several drawbacks. This paper attempts to design better PECS media. The selected design of PECS media was 7 × 7 cm in size, and made from polypropylene layer pad. The media set was also complemented with aromatherapy oil blend. After being tested with 10 autistic children, it was measured by the time needed to pick the media. It was recorded that the picking time shortened from 48.06 to 41.49 seconds.

This paper aims to present an integrative framework of Kansei Engineering (KE), the Kano model and quality function deployment (QFD) applied to services. An empirical study involving Indonesian and Singaporean tourists was conducted to showcase the framework’s applicability. The study utilises a sample of 100 Indonesian and 125 Singaporean tourists who stayed in luxury hotels and covers only services in luxury hotels. Interviews and face-to-face questionnaire surveys were carried out. Using stepwise linear regression analysis, this research models the effect of perceived hotel service performance on customer emotional needs (Kansei). House of quality (HOQ) is then used to formulate managerial strategies. We present the fruitfulness of integrating the Kano model, KE and QFD. Perceived attractive qualities have a direct significant impact on Kansei response. There is no analysis of the impact of cultural differences on Kansei. We provide insight on which service attributes deserve more attention with regard to their significant impact on customer emotions. It may guide service managers to provide and implement improvement strategies in satisfying customer emotional needs. The study proposes a unique methodology of integrative three concepts commonly used in manufacturing and service quality research to measure and model customer emotional needs.