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Introduction Since October 2017 till 2019 the project of Psychosocial Care for internally displaced persons and the war affected population in Ukraine has been in place (short name “Let’s talk”). In 2020 this project continuing for counselling pandemic affected persons. Objectives The counsellors are professional psychologists who were trained within the scope of the project. Sessions may be held in Russian or Ukrainian, according to the user’s choice. Methods Analysis of protocols of online counseling sessions and supervisions. Results The key and most frequent issues mentioned by the clients are loneliness, the loss of the sense of life, fear, uncertainty, anxiety, difficulties in family relations, in particular, with children, job insecurity, addictions, psychosomatic disorders and so others. They are closely related to the situation in the country (military operation, the division into “We” and “Other”, the risk of provocations, the cases of treason and personal revenge, threats to the family members of the military). The above issue is in potential clients’ inadequately high suspicion level (in some cases on the border of paranoid fantasies), which is manifested in the fear of the possible infringement of confidentiality, over-listening, surveillance, recording of talks etc. Conclusions The online counseling is the way to provide professional, accessible, free for the users and fully anonymous psychosocial care. Most frequent issues mentioned by the IDPs and the war affected population peoples has been indicated. When presenting the project service, the focus is always made on the high level of data protection and strict confidentiality. Disclosure No significant relationships.

Telemental health--also known as online counseling or online therapy--has become a solution for increasing the public's access to mental health care. Mental health state licensure boards have lacked consistency in the adaptation of laws and the use of language within these laws. Policies are examined from the mental health state licensure boards in all 50 U.S. states for counselors, psychologists, marriage and family therapists and social workers. The determination of whether a policy existed was made. If so, the terminology was compared across professions. Results indicated that fewer than half of mental health licensure boards included telemental health-related terminology in their policies, indicating the absence of telemental health policies. Future research, implications for counselors and limitations are discussed. [ABSTRACT FROM AUTHOR]

Introduction: Since October 2017 till 2019 the project of Psychosocial Care for internally displaced persons and the war affected population in Ukraine has been in place (short name "Let's talk"). In 2020 this project continuing for counselling pandemic affected persons. Objectives: The counsellors are professional psychologists who were trained within the scope of the project. Sessions may be held in Russian or Ukrainian, according to the user's choice. Methods: Analysis of protocols of online counseling sessions and supervisions. Results: The key and most frequent issues mentioned by the clients are loneliness, the loss of the sense of life, fear, uncertainty, anxiety, difficulties in family relations, in particular, with children, job insecurity, addictions, psychosomatic disorders and so others. They are closely related to the situation in the country (military operation, the division into "We" and "Other", the risk of provocations, the cases of treason and personal revenge, threats to the family members of the military). The above issue is in potential clients' inadequately high suspicion level (in some cases on the border of paranoid fantasies), which is manifested in the fear of the possible infringement of confidentiality, over-listening, surveillance, recording of talks etc. Conclusions: The online counseling is the way to provide professional, accessible, free for the users and fully anonymous psychosocial care. Most frequent issues mentioned by the IDPs and the war affected population peoples has been indicated. When presenting the project service, the focus is always made on the high level of data protection and strict confidentiality. [ABSTRACT FROM AUTHOR]