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The paper analyses the indoor environment in two modern intelligent buildings located in Poland. Measurements of air and globe temperatures, relative humidity and carbon dioxide concentration in 117 rooms carried out in the space of 1.5 years were presented. Thermal comfort of the occupants has been investigated using a questionnaire survey. Based on 1369 questionnaires, thermal sensation, acceptability and preference votes were analysed in view of their interdependency as well as their dependency on operative temperature, which proved to be very strong. It has been found that the respondents did not completely rate thermal comfort and indoor environment quality as very high, although the overwhelming sensations were positive. Apart from the operation of heating, ventilation and air conditioning (HVAC) systems, this might have also been the cause of individual human factors, such as body mass index, as tested in the study, or the finding that people were generally in favour of a warmer environment. Moreover, thermal environment proved to be the most important element for ensuring the well-being of the occupants. [ABSTRACT FROM AUTHOR]