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Empathy, broadly defined as the ability to experience another's emotions and perceptions, is one of the major attitudes and actions underpinning an individual's participation in dialogue across diversity. The goal of this methodological paper is to operationalize empathy as a discursive construct, manifested in children and adolescent dialogic interactions. A coding scheme is developed based on three distinct steps. First, a review of the operational definitions of empathy is carried out, to capture how its related values, skills, and dispositions have been detected thus far. Second, the definitional elements resulting from this overview are represented in the dialogical notion of other-orientedness, which can be manifested, actually and potentially, in discourse. Moves are distinguished in 8 categories based on their disposition to be potentially other-oriented (dialogicity), which becomes actually manifested depending on their relevance to the discourse they are used in. Dialogicity and relevance are captured by the coding scheme proposed in this paper, which is validated and used to illustrate how it can reveal dialogical empathy and the development of common ground in interactions. • Providing a validated coding scheme for capturing the manifestations of dialogical empathy in dialogues. • Operationalizing empathy for the purposes of discourse analysis. • Showing the relationship between dialogical empathy and other-oriented moves. • Reviewing the operational definitions of empathy in psychology, discourse studies, and rhetoric. • Providing a tool for analyzing conflicts of "common" grounds. [ABSTRACT FROM AUTHOR]

The paper presents a genre-based approach to the study of negotiation within EAP classes and reports on results obtained using a negotiation model meant to increase students' awareness concerning the generic features of this communicative activity. The presented model is based on the Pragma-dialectical theory of argumentation, which offers a double perspective on the argumentation discourse analysed, namely a descriptive and normative perspective. The paper, based on desk and field research, aims to help business language students improve their abilities in argumentation and negotiation by developing discourse skills beyond a simple stage by stage negotiation strategy. In order to do so it examines the advantages and disadvantages of traditional teaching of negotiation skills and introduces the Pragma-dialectical theory of negotiation developed by van Eemeren and Grootendorst (1992) at the University of Amsterdam. The author demonstrates how the practical application of this approach has improved the performance of MA students in Romania. [ABSTRACT FROM AUTHOR]

This study investigates and compares the use of discourse markers (DMs) by native speakers and learners of English based on a corpus of adolescent intercultural exchange students. The study employs a discourse analytical approach, in which Fung and Carter's (2007) multi-category framework is applied with a view to examining DMs used by a group of Taiwanese and British adolescents in an intercultural setting. The analytical framework contains four main functional categories: Interpersonal, referential, structural and cognitive DMs. Each DM was analysed qualitatively and quantitatively in order to identify the functions it serves in its original context and to further reveal the different uses of DMs between Taiwanese and British participants. The findings demonstrate that the DMs used by both groups of participants serve the four central functions, and in particular Taiwanese participants display a significant use of interpersonal (e.g., yeah, oh) and structural DMs (e.g., so, okay), while British participants have a significantly higher usage of referential (e.g., coz/because, and) and cognitive DMs (e.g., like, well). The results of this study have direct pedagogical implications that can enhance the teaching of English as a Foreign Language (EFL) to better prepare learners for real life communication scenarios. [ABSTRACT FROM AUTHOR]