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Background: The working conditions of emergency department professionals and the technification of healthcare have had a negative impact on the healthcare professional-patient relationship, dehumanizing it. Objective: This qualitative study explored nurses' perspectives about the humanization of healthcare in Spanish emergency departments. Methodology: A qualitative design, centred on the opinions of 11 nurses working in the emergency department was applied via semi-structured interviews. Data were analysed using the content analysis technique. Results: Two main themes were identified: The dimensions of humanized healthcare and implementing humanized healthcare at emergency departments, as well as five subthemes. Conclusion: Recommendations are put forward to strengthen initiatives for implementing integrated models of healthcare assistance. The implementation of holistic, patient and family-oriented healthcare is essential to guaranteeing humanized healthcare at the emergency department. [ABSTRACT FROM AUTHOR]

Objective: To identify the perception of the nursing team about the motivational factors in the work environment. Methods: An exploratory study with a qualitative approach, carried out from January to February, 2015, in the pediatrics sector of a reference hospital of medium complexity, with 12 nursing technicians and nine nurses. The data collection was based on interviews guided by a semi-structured instrument and the data collected were analyzed according to Bardin. Results: The main factors that could contribute to the motivation of the nursing team were: sufficient supply of materials; motivational meetings; standardization of conduits and elaboration of assistance protocols; training courses and training; increased communication and feedback among the team of activities performed. The factors that discouraged them were: lack of recognition of the profession, lack of material, poor remuneration, excessive workload, high number of patients and nonconstructive criticism. Conclusions: The results identified could contribute with nursing managers to the planning of strategies that aim to increase the motivation in the professionals of the team. [ABSTRACT FROM AUTHOR]