1. Humanization of healthcare at the emergency department: a qualitative analysis based on nurses' experiences.
- Author
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Valenzuela Anguita, Martina, Sanjuan-Quiles, Ángela, Ríos-Risquez, Mª Isabel, Valenzuela-Anguita, Mª Carmen, Juliá-Sanchis, Rocio, and Montejano-Lozoya, Raimunda
- Subjects
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COMMUNICATION , *CONTENT analysis , *FAMILY medicine , *HOLISTIC medicine , *HOSPITAL emergency services , *HUMANISM , *INTERVIEWING , *RESEARCH methodology , *MEDICAL care , *NURSE-patient relationships , *NURSES' attitudes , *PATIENTS , *STATISTICAL sampling , *TRUST , *TEAMS in the workplace , *QUALITATIVE research , *THEMATIC analysis , *PATIENT-centered care - Abstract
Background: The working conditions of emergency department professionals and the technification of healthcare have had a negative impact on the healthcare professional-patient relationship, dehumanizing it. Objective: This qualitative study explored nurses' perspectives about the humanization of healthcare in Spanish emergency departments. Methodology: A qualitative design, centred on the opinions of 11 nurses working in the emergency department was applied via semi-structured interviews. Data were analysed using the content analysis technique. Results: Two main themes were identified: The dimensions of humanized healthcare and implementing humanized healthcare at emergency departments, as well as five subthemes. Conclusion: Recommendations are put forward to strengthen initiatives for implementing integrated models of healthcare assistance. The implementation of holistic, patient and family-oriented healthcare is essential to guaranteeing humanized healthcare at the emergency department. [ABSTRACT FROM AUTHOR]
- Published
- 2019
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