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1. Selection method of sustainable product-service system scenarios to support decision-making during early design stages

Author

Benjamin Doualle, Khaled Medini, Xavier Boucher, Daniel Brissaud, and Valerie Laforest

Subjects
product-service system (pss), sustainability assessment, multi-criteria analysis, decision-making, early design, Engineering (General). Civil engineering (General), TA1-2040
Abstract

During the early design stages of product-service systems (PSS), particular attention must be given to sustainability considerations to ensure the achievement of a sustainable PSS. However, there is a lack of decision-making support within existing design methods to help designers generating PSS solutions with reduced sustainability impact from the early design stages. To fill this gap, this paper elaborates on a decision support method coupling multi-criteria analysis and sustainability assessment, and considering PSS peculiarities. The aim of the method is to select PSS scenarios with the highest sustainability potential. Sustainability is assessed from multiple perspectives involving both the PSS actors’ points of view and sustainability pillars. The selection of the PSS design scenarios is supported by a multi-criteria analysis enabled by the ELECTRE I method. Furthermore, the paper elaborates on a case study around a PSS-oriented water-saving sanitary equipment intended for healthcare facilities. This provided some evidences of the applicability and relevance of the proposed method, which contributes ultimately to fostering sustainability integration within PSS design.

Published
2020
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2. End-of-Life Product Recovery Optimization of Disassembled Parts based on Collaborative Decision-making

Author

Elham Jelodari Mamaghani, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), Université Clermont Auvergne (UCA)-Université Clermont Auvergne (UCA), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Luis M. Camarinha-Matos, Xavier Boucher, Hamideh Afsarmanesh, Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), TC 5, and WG 5.5

Subjects
0209 industrial biotechnology, Circular economy, Computer science, 02 engineering and technology, Reuse, 7. Clean energy, 12. Responsible consumption, Set (abstract data type), 03 medical and health sciences, Collaborative decision-making, [SPI]Engineering Sciences [physics], 020901 industrial engineering & automation, 0302 clinical medicine, 11. Sustainability, Disassemblyplanning, End-of-life product recovery, Human resources, business.industry, Product recovery, Environmental economics, Group decision-making, 13. Climate action, Greenhouse gas, Sustainability, 030221 ophthalmology & optometry, business, Ɛ-constraint
Abstract

Part 5: Maintenance and Life-Cycle Management; International audience; Greenhouse gas emissions are a major problem for the environment. One of the vital activities to reduce the emissions is including the circular economy (CE) approaches like reuse and remanufacture in disassembled products to recovering End-of-life products. In this paper, we consider CE in the disassembly of products not only to reduce CO2 emissions but also to reducing cost and improving fairness among operators. To obtain this goal, collaborative decision-making with three decision-makers (DMs) is considered to set sustainability via choosing the best EOL recovery options in the disassembly of products. Industrial managers, human resource managers, and environmental managers are three decision-makers who will collaborate to improve three indicators, which are cost, setting fairness among operators, and reducing CO2 emissions. To implement this collaboration, a mixed-integer multi-objective mathematical model is proposed and solved by Ɛ-constraint. Accordingto the results, DMs can select the best recovery options of parts to have a trade-off among indicators.

Published
2021

3. Measuring Complexity for Collaborative Business Processes Management

Author

Khaled Medini, Elyes Lamine, Omar Ezzat, Youssef Marzouk, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), Université Clermont Auvergne (UCA)-Université Clermont Auvergne (UCA), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Centre Génie Industriel (CGI), IMT École nationale supérieure des Mines d'Albi-Carmaux (IMT Mines Albi), Université Fédérale Toulouse Midi-Pyrénées, Luis M. Camarinha-Matos, Xavier Boucher, Hamideh Afsarmanesh, Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Université de Toulouse (UT), TC 5, and WG 5.5

Subjects
0209 industrial biotechnology, Process modeling, Process (engineering), Computer science, Business process, business.industry, Maintainability, Usability, 02 engineering and technology, Modularity, collaboration, modelling, metrics, [SPI]Engineering Sciences [physics], 020901 industrial engineering & automation, project, Risk analysis (engineering), Complexity management, 0202 electrical engineering, electronic engineering, information engineering, 020201 artificial intelligence & image processing, Performance improvement, business, complexity, performance
Abstract

Part 7: Safety and Collaboration Management; International audience; Organizations are increasingly working on business processes improvement to meet stakeholders’ requirement. Process engineering and improvement projects are challenged by identifying proper metrics to guide improvement effortsand mitigate process complexity. This latter is intuitively related to factors such as usability, modularity, reliability and maintainability. A process that is too complex is more likely to fail and produce costly quality problems. In a context of collaborative decision-making, complexity management must consider the expectations of several stakeholders, and the definition/use of suitable metricsis the starting point. The current paper identifiesandusesa set ofmetrics to enable the evaluation of process models. The proposed metric system is used within a case study highlighting the key role of modularity inmitigating processcomplexity.More generally, the results show how using the metric system can support complexity mitigation and therefore performance improvementin (re)engineered processes.

Published
2021

4. Product-service systems evolution in the era of Industry 4.0

Author

Marco Bertoni, Stefan Wiesner, Alice Rondini, Xavier Boucher, Farnaz Jarrahi, Philipp Jussen, Mohamed Zaki, Ali Ziaee Bigdeli, Tobias Larsson, Sergio Cavalieri, Thorsten Wuest, Paolo Gaiardelli, Giuditta Pezzotta, David Romero, University of Bergamo, Tecnológico de Monterrey (ITESM), Blekinge Institute of Technology, Blekinge Institute of Technology [Karlskrona] (BTH), Bremer Institut für Produktion und Logistik GmbH (BIBA), Universität Bremen, Industrial and Management Systems Engineering [Morgantown], West Virginia University [Morgantown], Institute for Manufacturing, University of Cambridge [UK] (CAM), Schaeffler Monitoring Services, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), Université Clermont Auvergne (UCA)-Université Clermont Auvergne (UCA), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Aston Business School, Aston University [Birmingham], Gaiardelli, P [0000-0002-2207-3628], Apollo - University of Cambridge Repository, Gaiardelli, Paolo [0000-0002-2207-3628], Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne (UCA)-Institut national polytechnique Clermont Auvergne (INP Clermont Auvergne), and Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)

Subjects
0209 industrial biotechnology, Industry 4, Industry 4.0, Strategy and Management, Research agenda, 02 engineering and technology, Business model, 020901 industrial engineering & automation, Settore ING-IND/17 - Impianti Industriali Meccanici, 0502 economics and business, Business and International Management, Product-service systems, Servitization, Service transformation, Digitalisation, Industrial organization, Annan maskinteknik, 9. Industry and infrastructure, Value proposition, 05 social sciences, Digital transformation, Theoretical Article, Product-service system, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Product (business), Human resource management, Product-service systems · Servitization · Service transformation · Industry 4.0 · Digitalisation · Research agenda, Value (economics), Other Mechanical Engineering, Business, 050203 business & management
Abstract

Recent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services—the so-called Product-Service System (PSS). Among them, the adoption of Industry 4.0 technologies is very common. However, the directions that companies are undertaking to offer new value to their customers in the Industry 4.0 have not yet been investigated in detail. Based on a focus group, this paper contributes to this understanding by identifying the main trajectories that would shape a future scenario in which PSS and Industry 4.0 would merge. In addition, future research directions addressing (a) the transformation of the PSS value chain into a PSS ecosystem, (b) the transformation inside a single company towards becoming a PSS provider, and (c) the digital transformation of the traditional PSS business model are identified.

Published
2021

5. Product-service systems evolution in the era of Industry 4.0

Author

Gaiardelli, Paolo, Pezzotta, Giuditta, Alice, Rondini, David, Romero, Farnaz, Jarrahi, Bertoni, Marco, Stefan, Wiesner, Thorsten, Wuest, Larsson, Tobias, Mohamed, Zaki, Philipp, Jussen, Xavier, Boucher, Ali Z., Bigdeli, Sergio, Cavalieri, Gaiardelli, Paolo, Pezzotta, Giuditta, Alice, Rondini, David, Romero, Farnaz, Jarrahi, Bertoni, Marco, Stefan, Wiesner, Thorsten, Wuest, Larsson, Tobias, Mohamed, Zaki, Philipp, Jussen, Xavier, Boucher, Ali Z., Bigdeli, and Sergio, Cavalieri

Abstract

Recent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services—the so-called Product-Service System (PSS). Among them, the adoption of Industry 4.0 technologies is very common. However, the directions that companies are undertaking to offer new value to their customers in the Industry 4.0 have not yet been investigated in detail. Based on a focus group, this paper contributes to this understanding by identifying the main trajectories that would shape a future scenario in which PSS and Industry 4.0 would merge. In addition, future research directions addressing (a) the transformation of the PSS value chain into a PSS ecosystem, (b) the transformation inside a single company towards becoming a PSS provider, and (c) the digital transformation of the traditional PSS business model are identified., open access

Published
2021
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6. Digital technologies in product-service systems: a literature review and a research agenda

Author

Giuditta Pezzotta, Fabiana Pirola, Xavier Boucher, Stefan Wiesner, Università degli Studi di Bergamo = University of Bergamo (UniBg), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Bremer Institut für Produktion und Logistik GmbH (BIBA), Universität Bremen, Università degli studi di Bergamo (UniBG), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, and Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])

Subjects
Topic model, 0209 industrial biotechnology, Service (systems architecture), Process management, General Computer Science, Industry 4.0, Process (engineering), Computer science, Digital Servitization, 02 engineering and technology, 020901 industrial engineering & automation, Sustainable business, Settore ING-IND/17 - Impianti Industriali Meccanici, 0202 electrical engineering, electronic engineering, information engineering, Product (category theory), Modeling of Research Topics, Literature Review, Smart Product-Service System, 9. Industry and infrastructure, General Engineering, Product-service system, Digitalization, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 020201 artificial intelligence & image processing
Abstract

International audience; Digital technologies are encouraging manufacturing companies in their servitization process by accelerating the offer of integrated product and service to create new value and grow relationships with customers in the Industry 4.0 era. In parallel, digitalization and servitization research streams are merging and paving the way for the Smart Product-Service System (Smart PSS). By analyzing the concept of Smart PSS, this paper questions the convergence between digital and service orientations and considers how digital technologies are used to enable decisions along the PSS lifecycle and/or at different planning levels. Applying topic modeling, a semi-systematic literature review on the combination of digital technologies with PSS has highlighted five main research streams: PSS design, digital servitization, assessing tool for PSS decisions, knowledge management along the lifecycle, sustainability business models. The development over time of these research streams has been tracked leading to the definition of a new research agenda on Smart PSS.

Published
2020

7. Model-free control of the dynamic lift of a wind turbine blade section: experimental results

Author

Loïc Michel, Ingrid Neunaber, Rishabh Mishra, Caroline Braud, Franck Plestan, Jean-Pierre Barbot, Xavier Boucher, Cédric Join, Michel Fliess, Laboratoire des Sciences du Numérique de Nantes (LS2N), Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-IMT Atlantique (IMT Atlantique), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Centrale de Nantes (Nantes Univ - ECN), Nantes Université (Nantes Univ)-Nantes Université (Nantes Univ)-Nantes université - UFR des Sciences et des Techniques (Nantes univ - UFR ST), Nantes Université - pôle Sciences et technologie, Nantes Université (Nantes Univ)-Nantes Université (Nantes Univ)-Nantes Université - pôle Sciences et technologie, Nantes Université (Nantes Univ), Commande, Observation, Diagnostic et Expérimentation (LS2N - équipe CODEx), Nantes Université (Nantes Univ)-Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-IMT Atlantique (IMT Atlantique), École Centrale de Nantes (Nantes Univ - ECN), Laboratoire de recherche en Hydrodynamique, Énergétique et Environnement Atmosphérique (LHEEA), Centre National de la Recherche Scientifique (CNRS)-École Centrale de Nantes (Nantes Univ - ECN), Nantes Université (Nantes Univ)-Nantes Université (Nantes Univ), Ecole Nationale Supérieure de l'Electronique et de ses Applications (ENSEA), Laboratoire QUARTZ (QUARTZ ), Université Paris 8 Vincennes-Saint-Denis (UP8)-Ecole Nationale Supérieure de l'Electronique et de ses Applications (ENSEA)-ISAE-Supméca Institut Supérieur de Mécanique de Paris (ISAE-Supméca), Université du Québec à Trois-Rivières (UQTR), Laboratoire des signaux et systèmes intégrés (LSSI), Centre de Recherche en Automatique de Nancy (CRAN), Université de Lorraine (UL)-Centre National de la Recherche Scientifique (CNRS), ALgèbre pour Identification & Estimation Numériques (AL.I.E.N.), Laboratoire d'informatique de l'École polytechnique [Palaiseau] (LIX), and École polytechnique (X)-Centre National de la Recherche Scientifique (CNRS)

Subjects
[SPI]Engineering Sciences [physics], History, [SPI.AUTO]Engineering Sciences [physics]/Automatic, Computer Science Applications, Education
Abstract

This work addresses the problem of developing control algorithms for the control of the aerodynamic lift of wind turbine blades using air injection, taking into account disturbances caused by turbulent perturbations. For this, a test bench is used where the lift of a 2D blade section in a wind tunnel can be controlled by a set of micro-jets close to the trailing edge. Through a continuous, local identification of the lift variations a model-free control that does not need any prior knowledge of the system is proposed. It allows the control of the flow of the micro-jets and stabilizes the lift around a tracking reference. The ability of the proposed control algorithm to track the lift reference when subjected to external perturbations, i.e., gusts, is discussed. In particular, this work demonstrates that the lift can be set to particular values using the proposed control strategy, and can be re-stabilized to pre-gust lift conditions. Experimental results illustrate globally the feasibility of such a control.

Published
2022

8. A clustering approach for modularizing service-oriented systems

Author

Xavier Delorme, Khaled Medini, Xavier Boucher, Omar Ezzat, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Département Génie mathématique et industriel (FAYOL-ENSMSE), Ecole Nationale Supérieure des Mines de St Etienne-Institut Henri Fayol, Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), and Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Institut Henri Fayol

Subjects
0209 industrial biotechnology, Process (engineering), Computer science, 02 engineering and technology, Service-oriented system, Industrial and Manufacturing Engineering, Clustering, Domain (software engineering), Personalization, 020901 industrial engineering & automation, Goods and services, Artificial Intelligence, 0202 electrical engineering, electronic engineering, information engineering, Cluster analysis, Product modularity, Service (business), Modularity (networks), business.industry, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Product (business), Service modularity, Variety management, 020201 artificial intelligence & image processing, Software engineering, business, Software
Abstract

International audience; Companies are seeking more and more to offer customized goods and services to customers to be able to satisfy their needs. Several methods emerged to fulfill the needs of customization without affecting the performance of the company. Modularity has been considered as an effective method to address the challenges regarding variety management in the product and service domain. It has been addressed in the product domain but rarely in the service domain. This paper aims to provide a method to modularize a service-oriented system that consists of products and services. The method uses a set of modularization criteria and clustering techniques to form service-oriented system modules (product and/or service modules). The output of the clustering process is evaluated using indicators to provide decision-makers with insights into potentially preferred clustering alternatives. A test case is presented in order to show the applicability of the method.

Published
2020

9. Integrated approach for risk management in servitization decision-making process

Author

Sarra Dahmani, Xavier Boucher, François Marmier, Didier Gourc, Sophie Peillon, SKEMA Business School, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Centre Génie Industriel (CGI), IMT École nationale supérieure des Mines d'Albi-Carmaux (IMT Mines Albi), COACTIS (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet [Saint-Étienne] (UJM), Département Management responsable et innovation (FAYOL-ENSMSE), Ecole Nationale Supérieure des Mines de St Etienne-Institut Henri Fayol, Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), COnception de l'ACTIon en Situation (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet - Saint-Étienne (UJM), and Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Institut Henri Fayol

Subjects
Process management, Process (engineering), Computer science, Risk occurrence, media_common.quotation_subject, Control (management), Context (language use), [SPI]Engineering Sciences [physics], Originality, 0502 economics and business, Business and International Management, Decision-making, Decision making process, Economic stability, Risk occurence, Reliability (statistics), Risk management, media_common, business.industry, 05 social sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Business, Management and Accounting (miscellaneous), 050211 marketing, business, Servitization, 050203 business & management
Abstract

PurposeThe paper proposes an innovative systemic method helping decision-makers to control servitization transition process, through decision process risk diagnosis.Design/methodology/approachThe proposed method is based on the modeling of decision processes and risk identification and analysis. This method was based on an action-research approach, in close relationship with two companies (SMEs). The paper develops the feasibility experiment at Automelec company.FindingsThe method was successfully implemented and delivered concrete diagnosis results.Research limitations/implicationsThe generalization of the applicability of the method needs to be tested on several different cases.Practical implicationsThe first practical implication is related to the efficiency of the method to help decision-makers in a servitization context to limit uncertainty and get a global view of the weaknesses of their decision-making process, it raises their awareness about servitization transition for their companies. Furthermore, the method also helps to explain the strategy of a servitization transition. It enhances the level of maturity of the decision process of the company, and can be used as a training/learning tool for managers.Social implicationsThe results brought by the research contribute to give the decision-making boards for organization living a servitization transition and especially SMEs a better control over the servitization decision process and related risks, which will increase the economic stability of the company and its vision over long, medium and short horizons. This will bring positive impact on the overall economic and social environment and networks of the servitized SME, and enhance the confidence of coworkers, subcontractors and clients.Originality/valueThe first originality of the paper is related to the new way of considering risk, not only as an analysis criterion but as the central driver in steering a strategic transition for the company, such as servitization. The second originality of the study is about assessing risk occurrence over a decision-making process through decision reliability and decision confidence.

Published
2020

10. PS3M: integrative Modelling Environment to support PSS design

Author

Xavier Boucher, Khaled Medini, Hervé Vaillant, Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020]), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Design, Product Service Systems, Computer science, Management science, media_common.quotation_subject, Context (language use), 02 engineering and technology, 010501 environmental sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 01 natural sciences, Modelling, Variety (cybernetics), 020901 industrial engineering & automation, Conceptual blending, General Earth and Planetary Sciences, Industrial robotics, Design methods, 0105 earth and related environmental sciences, General Environmental Science, Diversity (politics), media_common
Abstract

International audience; Despite lots of advances on PSS design methods over the past ten years, this paper states that their larger use in industrial context remains confronted to a lack of integration among the diversity of methods and tools available and among the variety of concepts covered by PSS design. The paper aims at presenting a modelling approach and tool dedicated to PSS design which intends to contribute to a higher integration, starting with a first level of conceptual integration. The P3SM tool is presented and its utilization is illustrated by a real industrial case study in the context of industrial robotics. A discussion on the added-value of the modelling approach and on further perspectives is developed.

Published
2018

11. A DSM Clustering Method for Product and Service Modularization

Author

Omar Ezzat, Maria Stoettrup Schioenning Larsen, Khaled Medini, Xavier Boucher, Kjeld Nielsen, Thomas Ditlev Brunoe, Xavier Delorme, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020]), Aalborg University [Denmark] (AAU), Farhad Ameri, Kathryn E. Stecke, Gregor von Cieminski, Dimitris Kiritsis, TC 5, WG 5.7, Ameri, Farhad, Stecke, Kathryn E., von Cieminski, Gregor, Kiritsis, Dimitris, and Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS)

Subjects
Service (business), 0209 industrial biotechnology, Modularity (networks), business.industry, Computer science, Mass customization, 0211 other engineering and technologies, Design Structure Matrix, 02 engineering and technology, Design structure matrix, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Clustering, Domain (software engineering), Product (business), 020901 industrial engineering & automation, Service modularity, Variety management, Modular programming, Software engineering, business, Cluster analysis, Product modularity, 021106 design practice & management
Abstract

Part 1: Lean Production; International audience; Many manufacturers are in the process of evolving from mass production to mass customization to cope with the increasing diversity of customer requirements. This induces an increasing complexity resulting from the high variety offered to customers. This problem is heightened by integrating product and service within the same offering. Modularity is considered as a driver for reducing complexity while increasing offered variety of products and services. This paper addresses the question of how to modularize products and/or services considering different criteria from the designers and domain experts. To this end, a Design Structure Matrix (DSM) based method is introduced. The method relies on a set of modularization criteria and on clustering to form product and/or service modules. The applicability of the method is illustrated through a test case in the manufacturing sector.

Published
2019

12. Towards Reconfigurable Digitalized and Servitized Manufacturing Systems: Conceptual Framework

Author

Julia Schulz, Xavier Delorme, Fabian Sippl, Xavier Boucher, Gunther Reinhart, Clemens Gonnermann, Magdalena Paul, Audrey Cerqueus, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Technische Universität Munchen - Université Technique de Munich [Munich, Allemagne] (TUM), Farhad Ameri, Kathryn E. Stecke, Gregor von Cieminski, Dimitris Kiritsis, TC 5, WG 5.7, Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020]), and Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Industry 4.0, Computer science, Reconfigurability, 02 engineering and technology, Digitalization, 010501 environmental sciences, Manufacturing systems, 01 natural sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 020901 industrial engineering & automation, Conceptual framework, Key (cryptography), Systems engineering, Servitization, 0105 earth and related environmental sciences
Abstract

Part 1: Lean Production; International audience; Based on an analysis of research and industrial trends, the paper introduces the basis of a conceptual research framework for an innovative methodology dedicated to design, implement and manage Reconfigurable Manufacturing Systems (RMS). The authors present key challenges extracted from the literature and key industrial needs for RMS, drawn from expert interviews via an industry study. A conceptual framework for reconfigurability management is proposed, which opens several avenues for future research.

Published
2019

13. Specifying a modelling language for PSS Engineering – A development method and an operational tool

Author

Khaled Medini, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, and Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Decision support system, General Computer Science, business.industry, Computer science, Process (engineering), General Engineering, PSS engineering, Context (language use), Model-based system engineering, 02 engineering and technology, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Visualization, Conceptual modelling, 020901 industrial engineering & automation, Development (topology), Domain-specific modelling, 0202 electrical engineering, electronic engineering, information engineering, Modelling language, 020201 artificial intelligence & image processing, Software engineering, business, Engineering design process
Abstract

International audience; Although the literature is full of research on the transition of industry towards Product-Service Systems (PSS), the question of how to effectively support PSS engineering is poorly addressed. The compelling need for decision support throughout the various stages of the engineering process is particularly challenging due to the inherent complexity of PSS. In this sense, visualisation and modelling at large have been put forth as promising means for supporting PSS engineering. This paper proposes a method for specifying a modelling language for PSS engineering, putting together PSS domain-specific knowledge and modelling concepts inherited from conceptual modelling and model-based engineering. It relies on a recursive transformation process of the underlying PSS meta-model using knowledge from case studies and the literature. The method has proven to be a practical means for gradual enrichment of the modelling language leading to successful experimentations in the industrial context.

Published
2019

14. Simulation-based approach to apply uncertainty evaluation framework, for PSS economic models

Author

Khaled Medini, Jesus Gonzalez-Feliu, Camilo Murillo Coba, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020]), Environnement Ville Société (EVS), École normale supérieure - Lyon (ENS Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet [Saint-Étienne] (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Design stage, Computer science, Context (language use), 02 engineering and technology, 010501 environmental sciences, 01 natural sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Identification (information), 020901 industrial engineering & automation, Risk analysis (engineering), Face (geometry), General Earth and Planetary Sciences, Profitability index, Economic model, Simulation based, 0105 earth and related environmental sciences, General Environmental Science
Abstract

International audience; PSS offerings are characterized by the presence of uncertainties due to the lack of information, in the design stage of the offer, about future events that the decision makers will face. These uncertainties must be anticipated to validate the profitability of PSS projects. In this paper, an approach to assess uncertainty is presented, then applied to a study case. This approach is an integration of the classical uncertainty management framework together with the quantitative uncertainty assessment framework. In the first part of this article, a literature review on uncertainty identification and assessment in the PSS context is presented. Then, an uncertainty assessment approach is proposed, with the methods and tools to implement it. Finally, the authors describe the results of the application to an industrial case study.

Published
2019

15. Framework to Model PSS Collaborative Value Networks and Assess Uncertainty of Their Economic Models

Author

Camilo Murillo Coba, Khaled Medini, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Dario Antonelli, and Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Operations research, Computer science, Economic models, 02 engineering and technology, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Product service systems, 020901 industrial engineering & automation, Value network, 0202 electrical engineering, electronic engineering, information engineering, [INFO]Computer Science [cs], 020201 artificial intelligence & image processing, Economic model, Value (mathematics)
Abstract

Part 15: Collaborative Decision-Making in Value Creation Networks; International audience; This paper presents a framework for addressing the challenge of economic value sharing among actors of Product-Service value networks. More specifically the framework is dedicated to the assessment of alternative collaborative value networks and their associated economic models, at the time of designing a product-service system (PSS). The framework includes three main components: modelling, simulation and uncertainty assessment. The framework is briefly presented as parts of its components were discussed in previous research. The paper provides an illustration with a design project of a PSS solution in the agro-alimentary industry, requiring a balanced configuration of collaborative value network.

Published
2019

16. Configuration of Product-Service Systems value networks – Evidence from an innovative sector for sludge treatment

Author

Khaled Medini, Xavier Boucher, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
[SPI.OTHER]Engineering Sciences [physics]/Other, 0209 industrial biotechnology, Engineering, business.industry, Value network configuration, 02 engineering and technology, Product-service system, Customer requirements, 010501 environmental sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 01 natural sciences, 6. Clean water, Industrial and Manufacturing Engineering, 020901 industrial engineering & automation, Risk analysis (engineering), Value network, Performance evaluation, Product-Service Systems, Systems engineering, Sewage sludge treatment, Volatility (finance), Servitization, business, Simulation, 0105 earth and related environmental sciences
Abstract

International audience; Product-Service Systems are increasingly emerging in response to market volatility and more demanding customer requirements. Their development process, however, is not as straightforward as for traditional physical goods. For instance, the configuration of a Product-Service System entails taking several factors into account, such as the points of view of the different actors in the value network. This paper proposes a methodological framework supported by modelling and simulation to evaluate the performance of different configurations of the value network, referred to as scenarios, and the impact of different input parameters within these scenarios. The proposed approach is illustrated by a case study which highlights the main drivers of a new innovative sector for sludge treatment.

Published
2016

17. Design of Sustainable Product-service Systems (PSS): Towards an Incremental Stepwise Assessment Method

Author

Khaled Medini, Valérie Laforest, Benjamin Doualle, Xavier Boucher, Daniel Brissaud, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Conception Produit Process (G-SCOP_CPP ), Laboratoire des sciences pour la conception, l'optimisation et la production (G-SCOP), Institut polytechnique de Grenoble - Grenoble Institute of Technology (Grenoble INP )-Centre National de la Recherche Scientifique (CNRS)-Université Grenoble Alpes [2016-2019] (UGA [2016-2019])-Institut polytechnique de Grenoble - Grenoble Institute of Technology (Grenoble INP )-Centre National de la Recherche Scientifique (CNRS)-Université Grenoble Alpes [2016-2019] (UGA [2016-2019]), EcoSD network, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
0209 industrial biotechnology, Engineering, Service (systems architecture), Process management, Sustainable Assessment, 02 engineering and technology, 010501 environmental sciences, 01 natural sciences, 12. Responsible consumption, Competition (economics), 020901 industrial engineering & automation, Product-Service System (PSS), 0105 earth and related environmental sciences, General Environmental Science, business.industry, Product-service system, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Design Process, Manufacturing sector, Customer value, Sustainability, Assessment methods, Systems engineering, General Earth and Planetary Sciences, Design process, business
Abstract

International audience; Companies are increasingly selling functionalities of integrated solutions of products and services instead of selling mere products. This integration of products and service solutions is known as Product Service Systems (PSS), which allows to maximize customer value and overcome increasing competition in the manufacturing sector. In this sense, PSS designers require adapted tools to support the design of sustainable solutions. This article aims to address this question by proposing a methodological framework for integrating sustainability considerations into the PSS design process. To this end a review of the peculiarities of the PSS design process was performed and which aims to explore potential ways of integrating sustainability considerations within PSS design. Several requirements have been drawn from PSS design and sustainability literature which contributed towards the formalization of a methodological framework supporting the design of sustainable PSS.

Published
2016
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18. Product and service modularization for variety management

Author

Khaled Medini, Omar Ezzat, Xavier Delorme, Xavier Boucher, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), FAYOL-ENSMSE - Département Génie mathématique et industriel, Catherine da Cunha, Alain Bernard, Michael Zäh, Hoda ElMaraghy, Waguih ElMaraghy, Professor A. Shih, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), and Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne

Subjects
Service (business), 0209 industrial biotechnology, Modularity (networks), Productservice system, Product design, Process (engineering), Computer science, Mass customization, Modularity, 02 engineering and technology, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Industrial and Manufacturing Engineering, Variety (cybernetics), Product (business), 020303 mechanical engineering & transports, 020901 industrial engineering & automation, 0203 mechanical engineering, Risk analysis (engineering), Artificial Intelligence, Variety management, Modular programming
Abstract

International audience; Due to the increased diversity in customer requirements, many manufacturers are in the process of evolving from mass production to mass customization (MC) whereby products and services are tailored to specific customer needs. Even though MC strategy was described decades ago, its implementation within industry is hindered by the partial understanding of its underlying philosophy and operational drivers. A central question to be dealt with for a successful MC implementation is how to balance between products and services variety and their induced complexity. Modularity is one of the commonly used means for dealing with such as question. While this concept has been widely discussed in product design and operations management literature at large, its applicability to service or product-service systems is only poorly addressed. This paper addresses the question of how to deal with the service modularity and how this can be exploited jointly with product modularity to modularize an offering, in a way to increase offering variety and improve internal company performance.

Published
2018

19. Economic Assessment of PSS Value Networks – An Algorithmic Approach

Author

Xavier Boucher, Khaled Medini, Sophie Peillon, Hervé Vaillant, Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), COnception de l'ACTIon en Situation (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet - Saint-Étienne (UJM), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Ilkyeong Moon, Gyu M. Lee, Jinwoo Park, Dimitris Kiritsis, Gregor von Cieminski, TC 5, WG 5.7, Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), COACTIS (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet [Saint-Étienne] (UJM), Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
0209 industrial biotechnology, media_common.quotation_subject, 05 social sciences, 02 engineering and technology, Environmental economics, Actors, Phase (combat), [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 020901 industrial engineering & automation, Economic assessment, Value network, Originality, Algorithmic, Value (economics), 050501 criminology, Revenue, [INFO]Computer Science [cs], Business, Product (category theory), Contract duration, 0505 law, media_common, Customer-centric
Abstract

Part 8: Knowledge Based Engineering; International audience; Product-Service Systems (PSS) are one of the business innovation drivers in terms of increasing the value for the customer and for the actors involved in PSS provision. This paper reports on a framework for assessing the economic value out of PSS provision considering a multi-actor perspective. The originality of the proposed framework is twofold: enabling an attribution of the costs (and revenues) to the actors involved in the value network, and considering the peculiarities of the use phase in cost and revenue calculation, i.e. impact of PSS contract duration and of the intensification of the product use through take-back systems.

Published
2018

20. A method to design integrated product-service systems based on the extended functional analysis approach

Author

Khaled Medini, Hery Andriankaja, Xavier Boucher, Institut de Mécanique et d'Ingénierie de Bordeaux (I2M), École Nationale Supérieure d'Arts et Métiers (ENSAM), Arts et Métiers Sciences et Technologies, HESAM Université (HESAM)-HESAM Université (HESAM)-Arts et Métiers Sciences et Technologies, HESAM Université (HESAM)-HESAM Université (HESAM)-Institut Polytechnique de Bordeaux-Institut National de la Recherche Agronomique (INRA)-Centre National de la Recherche Scientifique (CNRS)-Université de Bordeaux (UB), Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne (UCA)-Centre National de la Recherche Scientifique (CNRS), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Institut National de la Recherche Agronomique (INRA)-Université de Bordeaux (UB)-École Nationale Supérieure d'Arts et Métiers (ENSAM), HESAM Université (HESAM)-HESAM Université (HESAM)-Institut Polytechnique de Bordeaux-Centre National de la Recherche Scientifique (CNRS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université (HESAM)-HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université (HESAM)-Arts et Métiers Sciences et Technologies, HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université (HESAM)-HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université (HESAM)-Institut Polytechnique de Bordeaux-Centre National de la Recherche Scientifique (CNRS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), HESAM Université (HESAM)-HESAM Université (HESAM)-Institut Polytechnique de Bordeaux-Centre National de la Recherche Scientifique (CNRS)-Université de Bordeaux (UB)-Institut National de la Recherche Agronomique (INRA), and Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])

Subjects
0209 industrial biotechnology, Computer science, 02 engineering and technology, Product-service system, 010501 environmental sciences, 01 natural sciences, Product engineering, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Industrial and Manufacturing Engineering, Manufacturing engineering, 020901 industrial engineering & automation, Key (cryptography), Economic model, Functional analysis (psychology), 0105 earth and related environmental sciences
Abstract

International audience; Over the recent years, the growing research interest in Product-Service Systems (PSS) design and development methods has generated a large background of theoretical knowledge, conceptual methods and application case studies. After analysing the research gaps emerging for these advances, this paper propose a new integrated PSS design method, which intends to associate to 3 key contributions: an increased degree of integration among all components of the method; a higher applicability in industrial companies; specific added-value in balancing economic models of the stakeholders of the PSS delivery network. The proposition is based on extending the Functional Analysis (FA) approach (NF X 50-100), which is commonly used in product engineering, in order to cover the requirements for PSS design and development. The paper intends to provide a conceptual justification, then an industrial verification, of the pertinence and applicability of the method proposed. The industrial experimentation is developed on an industrial PSS case study dealing with the design of an industrial cleaning solution.

Published
2018

21. Decision Making Support to Steer Offering Variety During Production Planning

Author

Khaled Medini, Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
Engineering, Performance indicators, business.industry, Management science, Linear Programming, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Variety (cybernetics), Production planning, Sustainability, Risk analysis (engineering), Economic sustainability, Order (exchange), Realm, Production Planning, Variety, General Earth and Planetary Sciences, Performance indicator, Decision-making, business, Decision making, General Environmental Science
Abstract

International audience; Customers’ individual preferences are calling for more variety of the firms offerings. Faced with this situation, firms endeavor to meet customer requirements while reducing their costs and impact on environment in order to remain competitive. Further on, achieving such a goal entails various issues that need to be tackled such as the multiple performance drivers and criteria relating to sustainability and variety. Accordingly, tradeoffs need to be defined and balanced between such heterogeneous criteria in order to facilitate the decision making process on variety levels with regards to sustainability impact. These tradeoffs should involve decision makers so as to reflect firm priorities and takes into account its realm. This paper proposes an approach supporting the decision making process on variety delivered to the market while taking into account sustainability criteria. More specifically, the approach uses performance indicators which are calculated by LCA based tools, then applies weightings, and finally computes the expected variety levels for a given demand data. The paper highlights the impact of variety steering on environmental and economic sustainability indicators.

Published
2015

22. Generic Conceptual Model to Support PSS Design Processes

Author

Khaled Medini, Nawfal Anka Idrissi, Xavier Boucher, Laboratoire Paul Painlevé - UMR 8524 (LPP), Université de Lille-Centre National de la Recherche Scientifique (CNRS), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Prof Tim C. McAloone, Prof Daniela C.A.Pigosso, Prof Niels Henrik Mortensen, Prof Yoshiki Shimomura, Laboratoire Paul Painlevé (LPP), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Engineering, PSS Design, business.industry, media_common.quotation_subject, 02 engineering and technology, Scientific literature, Product-service system, 010501 environmental sciences, Integrated approach, 01 natural sciences, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 020901 industrial engineering & automation, Systems Modelling, Knowledge extraction, Systems engineering, Conceptual model, Product-Service, General Earth and Planetary Sciences, Meta-modelling, business, Design methods, 0105 earth and related environmental sciences, General Environmental Science, media_common
Abstract

International audience; This paper addresses the needs of generic and shared PSS conceptual modelling approaches. The development of conceptual models for PSS is considered in this research as the basis to develop an integrated approach for PSS design. The objective of the paper is to present a generic PSS-dedicated meta-model, resulting from a procedure of integration of various conceptual models developed in the scientific literature of PSS design methods. The procedure of knowledge extraction and integration is explained and the generic PSS meta-model is presented, together with an associated modelling procedure. These results constitute a path forward towards more generic PSS design methods.

Published
2017

23. Data-driven decision-making for IT capacity: beyond statistical analyses

Author

Michel Lutz, Xavier Boucher, TOTAL S.A., TOTAL FINA ELF, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Génie de l’environnement et des organisations (FAYOL-ENSMSE), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE), Lutz, Michel, Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Institut Henri Fayol-Ecole Nationale Supérieure des Mines de St Etienne, École normale supérieure - Lyon (ENS Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet [Saint-Étienne] (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Decision support system, Process management, decision support system, [SPI] Engineering Sciences [physics], Computer science, Process (engineering), contextualisation, 02 engineering and technology, Library and Information Sciences, Management Information Systems, Data-driven, [SPI]Engineering Sciences [physics], 020901 industrial engineering & automation, Capacity planning, [STAT.AP] Statistics [stat]/Applications [stat.AP], 020204 information systems, 0202 electrical engineering, electronic engineering, information engineering, Information system, Information systems, ComputingMilieux_MISCELLANEOUS, [STAT.AP]Statistics [stat]/Applications [stat.AP], business.industry, Management science, Information technology, Statistical model, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, [STAT] Statistics [stat], decision-aid methodology, [STAT]Statistics [stat], capacity planning for information technology, Work (electrical), business
Abstract

International audience; This paper reports a research work piece developed in collaboration with the semiconductor wafer production company: STMicroelectronics. This collaborative research programme aimed at implementing statistical methods, so as to improve business decisions focusing on capacity planning for information technology. The current paper presents the specification, and experimentation of a method dedicated to managing the need to integrate rigorously complex contextualisation factors, when developing statistical-based Decision Support Systems (DSS). The key challenge is to increase the end-user acceptance and success rate for DSS developments. To ensure the successful integration of DSS within the user environment, the paper formalises a so-called ‘Contextualisation process’, integrated within a larger decision-aid development framework. This Contextualisation process is specified with three methodological components, respectively ‘Qualitative Contextualisation’, ‘Statistical Modelling and Formalisation’ and ‘User Integration’. This approach is applied by STMicroelectronics, to a case study focusing on a project of change management for the infrastructure of the Information System. Based on the demonstration of the case study results, the added-value of the Contextualisation process are discussed and further perspectives for applied research in DSS are drawn.

Published
2017

24. Transition industrielle vers des offres intégrées « produits/services »

Author

Xavier Boucher, Marie Reine Boudarel, Damien Poyard, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Equipe de Recherche sur les Processus Innovatifs (ERPI), Université de Lorraine (UL), Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), and Breuil, Florent

Subjects
[INFO.INFO-MO] Computer Science [cs]/Modeling and Simulation, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, ComputingMilieux_MISCELLANEOUS
Abstract

National audience

Published
2014

25. Scenarios as a Tool for Transition towards Sustainable PSS

Author

Peggy Zwolinski, Xavier Boucher, Valentine Moreau, Alan Lelah, Conception Produit Process (G-SCOP_CPP), Laboratoire des sciences pour la conception, l'optimisation et la production (G-SCOP), Université Joseph Fourier - Grenoble 1 (UJF)-Institut polytechnique de Grenoble - Grenoble Institute of Technology (Grenoble INP )-Institut National Polytechnique de Grenoble (INPG)-Centre National de la Recherche Scientifique (CNRS)-Université Joseph Fourier - Grenoble 1 (UJF)-Institut polytechnique de Grenoble - Grenoble Institute of Technology (Grenoble INP )-Institut National Polytechnique de Grenoble (INPG)-Centre National de la Recherche Scientifique (CNRS), Département Organisation et Modélisation des Systèmes Industriels (OMSI-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Centre G2I, Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Hoda ElMaraghy, ANR-11-SOIN-0005,ServINNOV,Innovation Industrielle Durable par la Servicisation(2011), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Engineering, [PHYS.MECA.GEME]Physics [physics]/Mechanics [physics]/Mechanical engineering [physics.class-ph], 02 engineering and technology, 010501 environmental sciences, Business model, 01 natural sciences, Field (computer science), case study, 020901 industrial engineering & automation, Scenario analysis, 0105 earth and related environmental sciences, General Environmental Science, Structure (mathematical logic), sustainable PSS, business.industry, Management science, [SDE.IE]Environmental Sciences/Environmental Engineering, SME, transition, Product-service system, scenario, [SPI.MECA.GEME]Engineering Sciences [physics]/Mechanics [physics.med-ph]/Mechanical engineering [physics.class-ph], Risk analysis (engineering), Value (economics), General Earth and Planetary Sciences, business, Futures contract, Use value
Abstract

International audience; Moving from selling goods to Product Service Systems (PSS) will promote coupling of environmental objectives with economic growth. However many difficulties hinder their implementation. Companies must rethink business models and replace value of exchange by value in use, involving long term relations. This paper proposes using 'scenarios' as a methodological tool to help support decisional processes when moving towards sustainable PSS. Transition scenarios formulate possible futures and provide a shared vision. They identify potential difficulties and help to formalize problems, reducing uncertainty for decision makers. This paper follows a twofold approach: theoretical and field studies in small companies. It concludes with initial propositions to structure scenario building in sustainable PSS.

Published
2014
Full Text
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26. Towards a generic meta-model for PSS scenarios modelling and analysis

Author

Khaled Medini, Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Procedia CIRP, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
0209 industrial biotechnology, Engineering, business.industry, Product-service system (PSS), 020207 software engineering, Context (language use), PSS global offer, 02 engineering and technology, Scientific literature, design method, Scenarios of Product-Service Systems, Rotation formalisms in three dimensions, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Modelling, Metamodeling, 020901 industrial engineering & automation, Modelling methods, functional analysis (FA) approach, Product-Service Systems, 0202 electrical engineering, electronic engineering, information engineering, Systems engineering, General Earth and Planetary Sciences, Meta-modelling, business, General Environmental Science
Abstract

International audience; The transition from a product–oriented business towards a PSS-oriented business, known in the scientific literature as ‘servitization’ involves complex changes for decision-makers. Over the past years, the scientific literature has provided consistent advances in PSS decision-support systems including PSS modelling. However, concerning PSS modelling languages or formalisms, most initiatives remain context dependent; to date only a small a piece of literature addresses the need for reproducibility of PSS modelling methods. The objective of this paper is to make a first step forward in this direction, by proposing an iterative procedure dedicated to build generic meta-models and by applying it to generate a first proposal of PSS meta-model, expected to be re-usable in several distinct modelling and decision-making contexts.

Published
2016

27. A Framework to Design Integrated Product-Service Systems based on the Extended Functional Analysis Approach

Author

Khaled Medini, Hery Andriankaja, Hervé Vaillant, Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Procedia CIRP, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
0209 industrial biotechnology, Engineering, Product-service system (PSS), 02 engineering and technology, 010501 environmental sciences, Network configuration, 01 natural sciences, 020901 industrial engineering & automation, functional analysis (FA) approach, PSS value network, Product (category theory), Design methods, 0105 earth and related environmental sciences, General Environmental Science, Design framework, Product design, business.industry, Control engineering, PSS global offer, Product-service system, design method, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Systems engineering, General Earth and Planetary Sciences, Design process, business, Functional analysis (psychology)
Abstract

International audience; Despite the growing research interest in PSS design and development methods in recent years, there is still no fully stabilized and shared understanding of the PSS design process. This can be partly explained by two main gaps: the decoupled design of product and services and the lack of operational solutions. This research aims at outlining the main characteristics of a proposal for a new PSS design framework, expected to contribute answering these 2 gaps. The proposition is based jointly on a recently created PSS design methodology and an extension of the functional analysis (FA) approach (NF X 50-100), which is commonly used in product design. The proposed framework intends to smoothly integrate the whole PSS design process, including product-service design and the network configuration.

Published
2016

28. An approach for steering products and services offering variety towards economic and environmental sustainability

Author

Khaled Medini, Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), and Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS)

Subjects
[SPI.OTHER]Engineering Sciences [physics]/Other, 0209 industrial biotechnology, 021103 operations research, Process (engineering), Social sustainability, 0211 other engineering and technologies, Analytic hierarchy process, 02 engineering and technology, Production planning, Environmental economics, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Industrial and Manufacturing Engineering, Variety (cybernetics), Offering variety, Analytical hierarchy process, 020901 industrial engineering & automation, Sustainability, Linear programming, 11. Sustainability, Economics, Performance indicator, Sustainability organizations, Marketing
Abstract

International audience; Customers’ individual preferences are calling for greater variety of firms’ offerings. Faced with this situation, firms endeavour to meet customer requirements while reducing their costs and impact on the environment to remain competitive. The attainment of these goals entails various issues that must be addressed including multiple performance drivers and criteria relating to environmental and economic sustainability and variety. Accordingly, trade-offs must be defined and balanced among such heterogeneous criteria to facilitate the decision-making process on a variety of levels regarding environmental and economic sustainability. These trade-offs should involve decision makers to reflect the firm's priorities and consider its business field. This paper proposes an approach supporting the decision-making process on offering variety to the market while considering environmental and economic sustainability criteria. More specifically, the approach uses economic and environmental performance indicators and inputs from decision makers to determine the variety of the offering to meet a given demand. The paper highlights the impact of variety steering on environmental and economic sustainability indicators.

Published
2016

29. Domain-Specific Conceptual Modeling

Author

Hans-Georg Fill, Xavier Boucher, and Khaled Medini

Subjects
Theoretical computer science, Computer science, Domain (software engineering)
Published
2016

30. Analysis of organizational dependency for urbanism of information systems

Author

Patrick Burlat, Julie Chapron, Xavier Boucher, Pierre Lebrun, STMicroelectronics [Rousset] (ST-ROUSSET), G2I, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), and Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)

Subjects
Dependency (UML), Knowledge management, Computer science, business.industry, Process (engineering), Mechanical Engineering, 05 social sciences, Change management, Aerospace Engineering, 02 engineering and technology, Data science, Computer Science Applications, Management information systems, 020204 information systems, Physical Sciences, 0502 economics and business, 0202 electrical engineering, electronic engineering, information engineering, Information system, Electrical and Electronic Engineering, business, Cluster analysis, Organizational analysis, Urbanism, 050203 business & management
Abstract

International audience; Information Systems Urbanism is a method providing new solutions to manage the complexity of Information System (I.S.) transformations. This paper expands the urbanism approach by integrating an organisational analysis. Moreover a scientific approach is provided to support the complex decisions involving Information Systems change. For this purpose, dependencies among information processes are formalised. Dependency is based on three complementary dimensions: actors, material resources, information. These dependencies are used to generate process clusters. The mathematical approach used to create several cluster maps is explained, as well as the use of these maps for organisational diagnoses. The goal is to provide support to decision-makers for better change management. Finally, a case study in a manufacturing plant in micro-electronics shows the feasibility of the approach.

Published
2008

31. Formalisation and use of competencies for industrial performance optimisation: A survey

Author

Bernard Grabot, Eric Bonjour, Xavier Boucher, Centre de Génie Industriel et Informatique (G2I-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Laboratoire d'automatique de Besançon (LAB), Centre National de la Recherche Scientifique (CNRS)-Ecole Nationale Supérieure de Mécanique et des Microtechniques (ENSMM)-Université de Franche-Comté (UFC), Université Bourgogne Franche-Comté [COMUE] (UBFC)-Université Bourgogne Franche-Comté [COMUE] (UBFC), LGP (LGP), and Ecole Nationale d'Ingénieurs de Tarbes

Subjects
enterprise modelling, 0209 industrial biotechnology, Engineering, Competence model, General Computer Science, Performance management, Operations research, 02 engineering and technology, information and decision systems, [SPI.AUTO]Engineering Sciences [physics]/Automatic, 020901 industrial engineering & automation, 0502 economics and business, Information system, Enterprise information system, Human resources, business.industry, 05 social sciences, General Engineering, Enterprise modelling, Engineering management, Human resource management, Tool management, business, Know-how, performance, 050203 business & management
Abstract

For many years, industrial performance has been implicitly considered as deriving from the optimisation of technological and material resources (machines, inventories, etc.), made possible by centralized organisations. The topical requirements for reactive and flexible industrial systems have progressively reintroduced the human workforce as the main source of industrial performance. Making this paradigm operational requires the identification and careful formalisation of the link between human resource and industrial performance, through concepts like skills, competencies or know-how. This paper provides a general survey of the formalisation and integration of competence-oriented concepts within enterprise information systems and decision systems, aiming at providing new methods and tools for performance management.

Published
2007

32. Performance measurement for the design of Product-Service Systems

Author

Khaled Medini, Xavier Boucher, Sophie Peillon, Hervé Vaillant, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Institut Mines-Télécom [Paris] (IMT), Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), COnception de l'ACTIon en Situation (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet - Saint-Étienne (UJM), Département Etudes sur la performance, l'Innovation et le Changement en Entreprise (EPICE-ENSMSE), Luis M. Camarinha-Matos, Frédérick Bénaben, Willy Picard, TC 5, WG 5.5, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), COACTIS (COACTIS), and Université Lumière - Lyon 2 (UL2)-Université Jean Monnet [Saint-Étienne] (UJM)

Subjects
Dematerialization (products), Engineering, Service (systems architecture), Process management, Scope (project management), Operations research, Product Service Systems, business.industry, Performance, Context (language use), Product-service system, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Value network, Manufacturing, Servitisation, Performance measurement, Recycling, business, Decision making, Sludge treatment
Abstract

Part 10: Performance and Optimization; International audience; Resources depletion, emerging competition, and increasing individual customer requirements are among the most common trends shaping nowadays manufacturing industry. Product-Service Systems (PSS) are put forth as a potential means for meeting these challenges due to their intrinsic characteristics such as dematerialization, multi-actor perspective, inimitable service know-how, and customer closeness. The scope of this paper falls under a wider topic relating to the development of PSS solutions for the steel sludge treatment sector. More specifically, the paper reports on a combined performance measurement and PSS design approach to support the decision making process on the PSS implementation. The approach takes into account the need for a collaborative effort among the PSS value network actors to successfully implement PSS offers. A case study from the sludge treatment sector is used to illustrate the synergies between performance measurement and decision making, in the PSS context.

Published
2015

33. Engineering of Service Oriented Collaborative Network

Author

Xavier Boucher, Nesrine Elhabib, Sophie Peillon, École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), G2I, Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Luis M. Camarinha-Matos, Xavier Boucher, and Hamideh Afsarmanesh

Subjects
Flexibility (engineering), Engineering, Service (systems architecture), Service product management, Service oriented enterprise, business.industry, Collaborative networks analysis, Service design, Collaborative network, Industrial engineering, [SDE.ES]Environmental Sciences/Environmental and Society, Engineering methodology, Collaboration scenario, Selection (linguistics), Systems engineering, [INFO.INFO-DL]Computer Science [cs]/Digital Libraries [cs.DL], Product (category theory), business, Network model
Abstract

http://www.springerlink.com/content/978-3-642-15960-2#section=791431&page=1; International audience; This paper presents an engineering approach of product/service oriented value creation chains. When configuring product/service productive networks, a high variability in alternative scenarios have to be considered due to flexibility levers introduced by the service oriented approach. To cope with the difficulty of scenario selection a 2 stages engineering approach is proposed. The first stage is developed in this paper aiming at a general analysis of alternative scenarios: a network model and an evaluation system for scenario comparison are explained and discussed.

Published
2010

34. The Role of Collaborative Networks in Sustainability

Author

Hamideh Afsarmanesh, Xavier Boucher, Luis M. Camarinha-Matos, Institute for System and Robotics [Lisbonne] (ISR), Universidade de Lisboa (ULISBOA), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Institut Henri Fayol (FAYOL-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Faculdade de Ciências e Tecnologia = School of Science & Technology (FCT NOVA), Universidade Nova de Lisboa = NOVA University Lisbon (NOVA), University of Amsterdam [Amsterdam] (UvA), Luis M. Camarinha-Matos, Xavier Boucher, Hamideh Afsarmanesh, and Federated Collaborative Networks (IVI, FNWI)

Subjects
Engineering, Knowledge management, business.industry, 05 social sciences, Sustainability science, 010501 environmental sciences, 01 natural sciences, [SDE.ES]Environmental Sciences/Environmental and Society, Sustainability, Collaborative Networks, 0502 economics and business, [INFO.INFO-DL]Computer Science [cs]/Digital Libraries [cs.DL], Sustainability organizations, business, Stability, 050203 business & management, 0105 earth and related environmental sciences
Abstract

International audience; There is a great potential for mutual beneficial synergies between the two fields of Collaborative Networks and Sustainability science. This potential has in fact been recognized in many fields where these synergies are leading to novel approaches and solutions. It is particularly evident that the challenges of sustainability call for a wide collaboration among multiple stakeholders, as the needed changes exceed the capacity and capability of individual actors. With the purpose to illustrate the possible contribution and challenges for collaborative networks in sustainability, a number of relevant cases where examples of such synergies are already identified are briefly introduced.

Published
2010

35. Transition to Product Service Systems: methodology based on scenarios identification, modelling and evaluation

Author

Valentine Moreau, Xavier Boucher, Sophie Peillon, Khaled Medini, Institut de Recherche en Communications et en Cybernétique de Nantes (IRCCyN), Mines Nantes (Mines Nantes)-École Centrale de Nantes (ECN)-Ecole Polytechnique de l'Université de Nantes (EPUN), Université de Nantes (UN)-Université de Nantes (UN)-PRES Université Nantes Angers Le Mans (UNAM)-Centre National de la Recherche Scientifique (CNRS), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon), Département Etudes sur la performance, l'Innovation et le Changement en Entreprise (EPICE-ENSMSE), COACTIS (COACTIS), Université Jean Monnet [Saint-Étienne] (UJM)-Université Lumière - Lyon 2 (UL2), Luis M. Camarinha-Matos, Hamideh Afsarmanesh, TC 5, WG 5.5, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), COnception de l'ACTIon en Situation (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet - Saint-Étienne (UJM), and Université Lumière - Lyon 2 (UL2)-Université Jean Monnet [Saint-Étienne] (UJM)

Subjects
Contextualization, Engineering, Knowledge management, Process management, Product Service Systems, business.industry, Novelty, scenarios definition,economic performance,operational performance,Product Service Systems, Product-service system, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, operational performance, economic performance, Context analysis, Identification (information), Order (exchange), scenarios definition, [SHS.GESTION]Humanities and Social Sciences/Business administration, [INFO]Computer Science [cs], Economic impact analysis, Product (category theory), business
Abstract

Part 4: Transition Towards Product-Service Systems; International audience; The paper proposes a methodology to support the organisational shift towards product Services Systems. Its backbone is the evaluation of economic impact of such a shift. However, in order to efficiently accommodate organisational changes and include company specificities, other steps are required prior to evaluation. These are context analysis, scenarios identification and modelling. The novelty of the paper lies in (i) including organisational changes in the evaluation and (ii) managing the contextualization to company specificities.

Published
2014

36. Towards a Reliability Diagnosis for Servitization Decision-making Process

Author

Xavier Boucher, Sarra Dahmani, Didier Gourc, François Marmier, Sophie Peillon, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Centre Génie Industriel (CGI), IMT École nationale supérieure des Mines d'Albi-Carmaux (IMT Mines Albi), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Etudes sur la performance, l'Innovation et le Changement en Entreprise (EPICE-ENSMSE), COnception de l'ACTIon en Situation (COACTIS), Université Lumière - Lyon 2 (UL2)-Université Jean Monnet - Saint-Étienne (UJM), Hoda ElMaraghy, Environnement Ville Société (EVS), École normale supérieure - Lyon (ENS Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet [Saint-Étienne] (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), COACTIS (COACTIS), and Université Lumière - Lyon 2 (UL2)-Université Jean Monnet [Saint-Étienne] (UJM)

Subjects
0209 industrial biotechnology, Engineering, Process management, reliability, business.industry, Process (engineering), Management science, decision process, 05 social sciences, 02 engineering and technology, Viewpoints, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 020901 industrial engineering & automation, 0502 economics and business, General Earth and Planetary Sciences, Decision process, Decision-making, business, Decision model, servitization, 050203 business & management, Reliability (statistics), General Environmental Science
Abstract

International audience; Servitization decision process is characterized by a high degree of complexity and uncertainty. We propose a diagnosis approach applied to servitization decision making process in industrial companies. We introduce a decision model to formalize the servitization process and a decision reliability assessment approach. This reliability assessment is interpreted from three viewpoints, to help decision-makers in managing the servitization process. The paper presents this diagnosis method and illustrates it using an industrial SME case study.

Published
2014

37. Investigating Sustainability Assessment Methods of Product-Service Systems

Author

Benjamin Doualle, Benjamin Doualle, Khaled Medini, Valérie Laforest, Xavier Boucher, Benjamin Doualle, Benjamin Doualle, Khaled Medini, Valérie Laforest, and Xavier Boucher

Abstract

Product services systems (PSS) provide a promising opportunity for industries to propose both prosper and eco-friendly solutions to fulfill consumer needs. By shifting from traditional offer, comprised of physical products, to an integrated solution of product and services, it is assumed that PSS may reduce the environmental impact and provide benefits for the PSS provider and the consumer in economic and social ways. However, sustainability is not intrinsic characteristic of PSS. Operational methods and tools are needed to help companies develop such business models and support customer choices relating to PSS contracts. Although there are already well established assessment methods in literature, such as Life Cycle Assessment and Life Cycle Costing, there is still a lack of evidence from the particular field of PSS. Further on, most of existing methods and tools dealing with PSS assessment are based on qualitative parameters, which are subjective and hard to evaluate, and do not provide detailed views of the results.This paper analyses this piece of literature (i.e. relating to PSS assessment) to emphasize similarities and differences between available methods and tools. The aim is to identify the issues underpinning the development of methods for sustainable design in the particular case of PSS.

Published
2015

38. Competence management in industrial processes

Author

Eric Bonjour, Xavier Boucher, and Nada Matta

Subjects
0209 industrial biotechnology, Engineering, General Computer Science, business.industry, Management science, General Engineering, 02 engineering and technology, Human capital, Key point, Cognitive dimensions of notations, Globalization, 020901 industrial engineering & automation, 0202 electrical engineering, electronic engineering, information engineering, 020201 artificial intelligence & image processing, business, Competence (human resources), Industrial organization, Pace
Abstract

For the last 10 years, in the field of design and control of production systems, the scientific community has progressively shifted from a focus on information-based integration and control of performances, towards an even more complex view on integration, including the firm's cognitive dimension as an additional aspect of performances. In a globalisation perspective where increasing innovation pace is the key point of competitiveness for many industrial countries, the efficient management of human capital becomes a strategic objective. The management and control of knowledge and skills, and more recently the management of firms' competencies have turned out to be essential factors of industrial processes' performance.

Published
2007

39. Towards Concurrent Design: Cognitive and Cooperative Aspects Integrated in a Model of Design Activity

Author

Aline Cauvin, J.P. Kieffer, and Xavier Boucher

Subjects
Co operation, Engineering, Concurrent engineering, Abstract design, business.industry, Design activities, Systems engineering, Cognition, Rationalization (economics), business
Abstract

Design is paramount in concurrent engineering. This paper presents the numerous concepts related to design activity models organized into a synthetic and enlightening way. Thus, design is studied from two perspectives: the cognitive aspects and the cooperative aspects. After identifying some present requirements for a new rationalization of the design, it is shown why these two approaches seem both indispensable and complementary. Then, a model of design activity is built up, based on those two points of view

Published
1998

40. A Decision Support System for a Concurrent Design of Cable Harnesses: Conceptual Approach and Implementation

Author

Aline Cauvin, Xavier Boucher, Jean-Paul Kieffer, and Catherine Cerezuela

Subjects
Decision support system, Engineering, Decision engineering, Concurrent engineering, business.industry, 0211 other engineering and technologies, General Engineering, Intelligent decision support system, Context (language use), 02 engineering and technology, Experimental validation, Computer Science Applications, Conceptual approach, Conceptual design, 020204 information systems, Modeling and Simulation, 0202 electrical engineering, electronic engineering, information engineering, Systems engineering, business, 021106 design practice & management
Abstract

This paper presents the conceptual design and experimental validation of a Decision Support System built in a concurrent en gineering context This system aims at supporting the design of cable harnesses, that is an important step in the design of electrical equipment of complex assembled products. Here, the validation has been made through the industrial case of helicopters' design The CAD tool uses the association of two different methods that proved useful for decision aid constraints propagation and multicriteria evaluation. Such an association offers a relevant solution for concurrent engineering. Constraints and criteria express technical knowl edge into elementary units easy understandable and easy to pass around. Those two concepts make it easier to integrate production knowledge and design knowledge. We shall present here the technical domain we refer to (electrical field), the industrial context for the validation (MODES project), and a comparison to another approach with similar objectives (Stanford University DSS).

Published
1998

42. PSS Production Systems: A Simulation Approach for Change Management

Author

Malik Chalal, Guillaume Marquès, Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Environnement, Ville, Société (EVS), École normale supérieure de Lyon (ENS de Lyon)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Université Lumière - Lyon 2 (UL2)-Université Jean Moulin - Lyon 3 (UJML), Université de Lyon-Université de Lyon-Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Université Jean Monnet - Saint-Étienne (UJM)-École Nationale des Travaux Publics de l'État (ENTPE)-École nationale supérieure d'architecture de Lyon (ENSAL)-Centre National de la Recherche Scientifique (CNRS), Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Méthodes d'Analyse Stochastique des Codes et Traitements Numériques (GdR MASCOT-NUM), Centre National de la Recherche Scientifique (CNRS), Christos Emmanouilidis, Marco Taisch, Dimitris Kiritsis, TC 5, WG 5.7, Environnement Ville Société (EVS), Institut National des Sciences Appliquées de Lyon (INSA Lyon), Université de Lyon-Institut National des Sciences Appliquées (INSA)-Université de Lyon-Institut National des Sciences Appliquées (INSA)-Centre National de la Recherche Scientifique (CNRS)-École nationale supérieure d'architecture de Lyon (ENSAL)-École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-École Nationale des Travaux Publics de l'État (ENTPE)-Université Jean Monnet [Saint-Étienne] (UJM)-Université Jean Moulin - Lyon 3 (UJML), and Université de Lyon-Université Lumière - Lyon 2 (UL2)-École normale supérieure - Lyon (ENS Lyon)

Subjects
Engineering, Decision support system, business.industry, Manufacturing, Systems engineering, Change management (engineering), Production (economics), business, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, Capacity management, Production system
Abstract

Part VI: Services, Supply Chains and Operations; International audience; The research presented in this paper is oriented on the transition of the manufacturing industry towards the delivery of product-service system. The paper presents the first results in the development of a decision support system dedicated to help in configuring service-oriented production systems, notably with an objective of capacity management. An illustrative case study is presented, linked to the production of washing machines.

Published
2013

43. Industrial Transition through Product-Service Systems: Proposal of a Decision-Process Modeling Framework

Author

Sarra Dahmani, Sophie Peillon, and Xavier Boucher

Subjects
Engineering, Process management, Knowledge management, business.industry, Process (engineering), media_common.quotation_subject, Transition (fiction), Conceptual model, Product-service system, Decision process, business, media_common
Abstract

In this paper, we attempt to explain that Product Service Systems (PSS) are not based solely on technical and functional aspects, but that organizational and collaborative aspects are also involved. Thus, we propose a servitization analyzing approach that highlights the need to manage the complexity of the iconic functional and decisional areas related to this strategy. We propose a transition process conceptual model adapted from a modeling framework for business decision-making processes (GRAI framework and tools).

Published
2013

44. Economic and Organizational Transition towards Product/Service Systems: The Case of French SMEs

Author

Xavier Boucher, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Méthodes d'Analyse Stochastique des Codes et Traitements Numériques (GdR MASCOT-NUM), Centre National de la Recherche Scientifique (CNRS), Luis M. Camarinha-Matos, Lai Xu, and Hamideh Afsarmanesh

Subjects
Service (business), Qualitative analysis, Key factors, Process management, Transition (fiction), Production (economics), [INFO]Computer Science [cs], Product-service system, Business, Marketing, Set (psychology), [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation
Abstract

Part 2: Service Enhanced Products; International audience; The French ANR Project ServINNOV intends to analyze the transition of industrial SMEs towards the integration of service activities and the production of PSS Systems. Based on the first results of a qualitative analysis of a set of 8 case studies, the paper discusses key factors influencing such organizational transitions.

Published
2012

45. Information Technologies capacity planning in manufacturing systems: proposition for a modelling process and application in the semiconductor industry

Author

Olivier Roustant, Xavier Boucher, Michel Lutz, Lutz, Michel, Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes (LIMOS), Ecole Nationale Supérieure des Mines de St Etienne (ENSM ST-ETIENNE)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Méthodes d'Analyse Stochastique des Codes et Traitements Numériques (GdR MASCOT-NUM), Centre National de la Recherche Scientifique (CNRS), Département Décision en Entreprise : Modélisation, Optimisation (DEMO-ENSMSE), Equipe : Calcul de Risque, Optimisation et Calage par Utilisation de Simulateurs (CROCUS-ENSMSE), Ecole Nationale Supérieure des Mines de St Etienne-Centre National de la Recherche Scientifique (CNRS)-Université Clermont Auvergne [2017-2020] (UCA [2017-2020]), and Ecole Nationale Supérieure des Mines de St Etienne-Université Clermont Auvergne [2017-2020] (UCA [2017-2020])-Centre National de la Recherche Scientifique (CNRS)

Subjects
0209 industrial biotechnology, Engineering, Process management, General Computer Science, Process (engineering), [SPI] Engineering Sciences [physics], Semiconductor manufacturing system, Enterprise architecture, 02 engineering and technology, 01 natural sciences, Modelling, 010104 statistics & probability, [SPI]Engineering Sciences [physics], 020901 industrial engineering & automation, Capacity planning, Computer-integrated manufacturing, [STAT.AP] Statistics [stat]/Applications [stat.AP], 0101 mathematics, ComputingMilieux_MISCELLANEOUS, Information Technologies, [STAT.AP]Statistics [stat]/Applications [stat.AP], 9. Industry and infrastructure, business.industry, General Engineering, Information technology, Qualitative and quantitative analysis, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, [STAT] Statistics [stat], [STAT]Statistics [stat], Information technology management, Process development execution system, Systems engineering, business, Manufacturing execution system
Abstract

International audience; In modern manufacturing systems, Information Technologies (IT) are closely linked to production operational functioning. To be a reliable service provider, IT Departments must ensure an adequately sized IT infrastructure, to support present and future industrial activity. As such, quantitative tools are useful for IT managers to anticipate future use of IT resources, on the basis of production-related explanatory variables. This paper proposes a modelling process to build such a tool. This modelling process is organized through two main sequences, exploratory and explanatory, and mixes qualitative and quantitative analyses. Taking advantage of the masses of data stored in modern manufacturing systems, it allows a progressive understanding of the relationships between the different domains of the IT architecture. To illustrate the application of the modelling process, this endeavour was conducted in a partnership with STMicroelectronics, to base the research upon and provide a case study. The latter established quantified links among the activities of the STMicroelectronics Manufacturing Execution System server and several manufacturing related explanatory variables. This paper demonstrates that using such statistical approaches through our modelling process, can overcome a typical issue of modern IT systems capacity planning works: establishing direct and quantified links between business and IT activities.

Published
2012

46. GPS: An Architecture to Help Firms Running from a Product to a PSS Offer

Author

Sarra Dahmani, Xavier Boucher, Sophie Peillon, Département Etudes sur la performance, l'Innovation et le Changement en Entreprise (EPICE-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Méthodes d'Analyse Stochastique des Codes et Traitements Numériques (GdR MASCOT-NUM), Centre National de la Recherche Scientifique (CNRS), Luis M. Camarinha-Matos, Lai Xu, and Hamideh Afsarmanesh

Subjects
Service (systems architecture), Engineering, Process management, Point (typography), business.industry, Process (engineering), 05 social sciences, Control (management), Product-service system, [INFO.INFO-MO]Computer Science [cs]/Modeling and Simulation, 0502 economics and business, 050211 marketing, Product (category theory), Duration (project management), Marketing, Architecture, business, 050203 business & management
Abstract

Part 2: Service Enhanced Products; International audience; For many reasons (differentiation, duration of the relationship with the customers...) a lot of firms, especially SMEs, are moving from an offer of product to an offer of a product-service. From this point of view, firms need to implement new management rules, in terms of skills and control. In this paper, we propose a framework with three levels of modeling, which aims at providing guidelines to firms that enter in this new paradigm. This framework is based on theoretical investigations on the service concept, and on real SMEs cases.

Published
2012

47. Competence Mining for Collaborative Virtual Enterprise

Author

Xavier Boucher, Kafil Hajlaoui, Ali Harb, Département Informatique pour les Systèmes Coopératifs Ouverts et Décentralisés (ISCOD-ENSMSE), École des Mines de Saint-Étienne (Mines Saint-Étienne MSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-Institut Henri Fayol, Equipe : Informatique pour les Systèmes Coopératifs, Ouverts Décentralisés (ISCOD-ENSMSE), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT)-UR LSTI, Institut de l'information scientifique et technique (INIST), Centre National de la Recherche Scientifique (CNRS), Département Performance Industrielle et Environnementale des Systèmes et des Organisations (PIESO-ENSMSE), Equipe : Modélisation et Evaluation des Systèmes PROductifs Distribués (MESPROD-ENSMSE), Luis M. Camarinha-Matos, Alexandra Pereira-Klen, Hamideh Afsarmanesh, TC 5, and WG 5.5

Subjects
Engineering, Association rule learning, Ontology, business.industry, Ontology-based data integration, Mutual Information, 02 engineering and technology, Mutual information, Association rules, [SDE.ES]Environmental Sciences/Environmental and Society, Data science, 020204 information systems, 0202 electrical engineering, electronic engineering, information engineering, [INFO]Computer Science [cs], 020201 artificial intelligence & image processing, Enterprise networks, Semantic information, business, Data mining, Competence (human resources)
Abstract

Part 13: Mining Approaches in Collaborative Networks; International audience; In a context of decision-aid to support the identification of collaborative networks, this paper focuses on extracting essential facets of firm competencies. We present an approach for enrichment of competence ontology, based on two steps where a novel effective filtering step is utilized. First we extract the correlation between terms of a learning dataset using the generation of association rules. Second we retain the relevant new concepts using an extracted semantic information. The suggested approach was tested on an ontology of mechanical industry competencies. Experiments were performed on real data, which show the usefulness of our approach.

Published
2011

48. Collaborative networks for a sustainable world: 11th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2010, St. Etienne, France, October 11-13, 2010: proceedings

Author

Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Xavier Boucher, and Federated Collaborative Networks (IVI, FNWI)

Subjects
Engineering, business.industry, Management science, 0502 economics and business, 05 social sciences, Sustainability, 0202 electrical engineering, electronic engineering, information engineering, 020201 artificial intelligence & image processing, 02 engineering and technology, business, Environmental planning, 050203 business & management
Published
2010

49. UNICOMP: Identification of Enterprise Competencies to Build Collaborative Networks

Author

Omar Boussaid, Kafil Hajlaoui, and Xavier Boucher

Subjects
Semantic resource, Information extraction, Knowledge management, business.industry, Computer science, Upper ontology, Semantic representation, Semantic Web Stack, business, computer.software_genre, Data science, computer, Competence (human resources)
Abstract

In a context of decision-aid to support the identification of collaborative networks, this paper focuses on extracting essential facets of firm competencies. Due to the complexity of the notion of competence, this contribution is based on a semantic representation of information using semantic ontology, bonds and a linguistic treatment based on the utilization of syntactic patterns. To identify enterprise competencies, the UNICOMP system uses company web sites as information source, as well as a general ontology of competencies as semantic resource.

Published
2010

50. Scenarios as a Tool for Transition towards Sustainable PSS

Author

Alan Lelah, Alan Lelah, Peggy Zwolinski, Valentine Moreau, Xavier Boucher, Alan Lelah, Alan Lelah, Peggy Zwolinski, Valentine Moreau, and Xavier Boucher

Abstract

Moving from selling goods to Product Service Systems (PSS) will promote coupling of environmental objectives with economic growth. However many difficulties hinder their implementation. Companies must rethink business models and replace value of exchange by value in use, involving long term relations. This paper proposes using 'scenarios' as a methodological tool to help support decisional processes when moving towards sustainable PSS. Transition scenarios formulate possible futures and provide a shared vision. They identify potential difficulties and help to formalize problems, reducing uncertainty for decision makers. This paper follows a twofold approach: theoretical and field studies in small companies. It concludes with initial propositions to structure scenario building in sustainable PSS.

Published
2014

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