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This paper is focused on investigating the capabilities of SAR S-1 sensors for burned area mapping. To this aim, we analyzed S-1 data focusing on a fire that occurred on August 10th, 2017, in a protected natural site. An unsupervised classification, using a k-mean machine learning algorithm, was carried out, and the choice of an adequate number of clusters was guided by the calculation of the silhouette score. The ΔNBR index calculated from optical S-2 based images was used to evaluate the burned area delimitation accuracy. The fire covered around 38.51 km2 and also affected areas outside the boundaries of the reserve. S-1 based outputs successfully matched the S-2 burnt mapping.

Human computation or Human-based computation (HBC) is a paradigm that considers the design and analysis of information processing systems in which humans participate as computational agents performing small tasks and being orchestrated by a computer system. In particular, humans perform small pieces of work and a computer system is in charge of orchestrating their results. In this work, we want to exploit this potential to improve the take-up of e-service United States of Americage by citizens interacting with governments. To that end, we propose Citizenpedia, a human computation framework aimed at fostering citizen's involvement in the public administration. Citizenpedia is presented as a web application with two main components: the Question Answering Engine, where citizens and civil servants can post and solve doubts about e-services and public administration, and the Collaborative Procedure Designer, where citizens can collaborate with civil servants in the definition and improvement of new administrative procedures and e-services. In this work, we present the design and prototype of Citizenpedia and two evaluation studies conducted: the first one, a set of on-line surveys about the component's design, and the second one, a face-to-face user evaluation of the prototype. These evaluations showed us that the participants of the tests found the platform attractive, and pointed out several improvement suggestions regarding user experience of e-services.

This document is the deliverable “D3.1 – User Interactions Modelling and Design” of the European project “SIMPATICO - SIMplifying the interaction with Public Administration Through Information technology for Citizens and cOmpanies” (hereinafter also referred to as “SIMPATICO”, project reference: 692819). The project SIMPATICO’s goal is to improve the experience of citizens and companies in their daily interactions with the public administration by providing a personalized delivery of e-services based on advanced cognitive system technologies. This will be achieved through a solution based on the interplay of language processing, machine learning and the wisdom of the crowd to change for the better the way citizens interact with the Public Administration. This document contains the starting work for work package WP3 in the project SIMPATICO in which the interactive elements for the platform are defined. The document outlines the major building blocks of this interaction strategy: the interactive front-end (project task T3.2), the interaction analysis to extract elements of interest (T3.3) and the enrichment of the interaction through the joint usage of the results of the project (T3.4). A preliminary data model to represent the interaction is also provided in the document. Finally, hints on the future work of the project’s tasks are given in the concluding section.

This document is the deliverable “D4.1 – Citizenpedia framework specification and architecture” of the European project “SIMPATICO - SIMplifying the interaction with Public Administration Through Information technology for Citizens and cOmpanies” (hereinafter also referred to as “SIMPATICO”, project reference: 692819). SIMPATICO addresses a strategic challenge towards the innovation and modernization of the public sector: the need to offer a more efficient and more effective experience to companies and citizens in their daily interaction with Public Administration (PA) by (i) offering a personalized delivery of PA online services; (ii) enabling a better comprehension of the complex processes and documents (forms, regulations, etc.) behind these services; (iii) engaging them to improve the administration processes and services. SIMPATICO's goal is to improve the experience of citizens and companies in their daily interactions with the public administration by providing a personalized delivery of e-services based on advanced cognitive system technologies and by promoting an active engagement of people for the continuous improvement of the interaction with these services. This report includes the results of project task T4.1 “Human computation framework specification”. Such task aims to match the functionality offered by the range of technical results and components in the area of Human Computation support brought forward by the different partners of the project with the functionality expectations of the different stakeholders of the envisaged solution. This task gives place to the specification of the Citizenpedia framework requirements, both from a functional and non-functional perspective. A top-down approach, from the user perspective (outcome from a revision of the state of the art and previous experiences of the partners) to system perspective (as provided by the partners who provide components), is followed. A methodology and template used by the partners in earlier project (Volere) is used to formally specify the Citizenpedia component requirements. Besides, a comparative analysis of existing solutions and components was carried out in order to select, on the one hand, those features which should be added to Citizenpedia, and on the other hand, already existing tools which could be integrated or extended. The high-level architecture derived from combining the Social Question Answering Engine, Collaborative Procedures Designer and Citizenpedia Collective Knowledge base and API brought forward by the different partners is defined. This architecture follows a service-oriented approach based on REST in order to ease its integration with the other components of the SIMPATICO solution.

This document is the deliverable “D7.2 – Dissemination Plan” of the European project “SIMPATICO - SIMplifying the interaction with Public Administration Through Information technology for Citizens and cOmpanies” (hereinafter also referred to as “SIMPATICO”, project reference: 692819). SIMPATICO addresses a strategic challenge towards the innovation and modernization of the public sector: the need to offer a more efficient and more effective experience to companies and citizens in their daily interaction with Public Administration (PA) by (i) offering a personalized delivery of PA online services; (ii) enabling a better comprehension of the complex processes and documents (forms, regulations, etc.) behind these services; (iii) engaging them to improve the administration processes and services. SIMPATICO's goal is to improve the experience of citizens and companies in their daily interactions with the public administration by providing a personalized delivery of e-services based on advanced cognitive system technologies and by promoting an active engagement of people for the continuous improvement of the interaction with these services. This report is intended to be a guideline for dissemination activities planned in the SIMPATICO project. Starting from a brief description of the project it addresses key elements of a sounding dissemination strategy, going through definition of its objectives and messages SIMPATICO would like to share with its audience. Further on it considers media and activities that are suggested to achieve defined objectives with some key activities identified in each country. A Dissemination Activity Report template to monitor and report those activities is proposed to facilitate further analysis of dissemination results. A two directions dissemination approach has been suggested including achievements communication and attraction for new stakeholders for future exploitation of project results. Stakeholders management and engagement is going to be thoroughly addressed by deliverables of another project Work Package (WP6); in this document their engagement and management has been addressed only to identify an overall approach. Once targets and related messages have been defined a detailed list of activities and media involved has been provided, although this includes only major and assessed initiatives. Other incoming initiatives including local ones will be presented in periodic reports.