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Racial profiling has been an interest among society and scholars for several years. The main focus of racial profiling has been on law enforcement's use of the technique, with little investigation of it occurring in consumer environments, that is, consumer racial profiling (CRP). Moreover, even less research has focused on the negative emotions that occur as a result of perceptions of CRP. Using data from a telephone survey of citizens of Philadelphia, Pennsylvania, the present study indicates that perceptions of experiencing CRP do result in negative emotions. Furthermore, the present study identifies a profile of individuals who are likely to experience these negative emotions due to perceptions of CRP. The implications of these findings are discussed. Keywords: consumer racial profiling; racial profiling; negative emotions; general strain theory

This article examines the generality of citizens' views concerning racial profiling across several contexts. More specifically, the research investigated whether citizens' perceptions regarding the widespread nature of racial profiling and their belief whether this profiling is justified converged when considering the practice in diverse settings, such as during traffic stops, in retail establishments, and at airports. Using data from a nationally representative poll with an oversample of Blacks and Hispanics, the results of the structural equation model analysis supported the supposition that perceptions regarding racial profiling across contexts form one latent construct. The perceptions of airport, traffic stop, and consumer racial profiling--in the context of widespread nature and justification--form two general latent measures. These perceptions differ based on race, age, sex, and income. Keywords: consumer racial profiling; racial profiling in traffic stops; racial profiling in airports; race; public opinion; generality thesis

With thousands of shoplifting incidents occurring every year, merchants must be able to pursue legitimate efforts to detain and prosecute shoplifters, but they must also have policies and procedures in [...]

The article offers suggestion to prevent racial profiling in business for the retailers. Topics discussed include racial profiling being a hazard to customer service in the retail sector, assessing the existing the racial profiling being a vital part of customer service, the company being liable to the action of the employee and cautious use of population benchmarks for assessing racial profiling.