60 results on '"Charbel Jose Chiappetta Jabbour"'
Search Results
2. Prologue for the virtual special issue on social circular consumption- Exploring the role of the bottom of pyramid
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Sonali Bhattacharya, Raji Ajwani-Ramchandani, Shishir Kumar Jha, Charbel Jose Chiappetta Jabbour, and V.G. Venkatesh
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Environmental effects of industries and plants ,TD194-195 ,Economic growth, development, planning ,HD72-88 - Published
- 2023
- Full Text
- View/download PDF
3. The effects of the COVID-19 pandemic on startups
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Marcos Ferasso, Weber Henrique Radael, Daniel Valotto, and Charbel Jose Chiappetta Jabbour
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Social Sciences ,Commerce ,HF1-6182 ,Business ,HF5001-6182 - Abstract
Purpose: Companies around the world have been challenged by the unprecedented crisis caused by the COVID-19 pandemic. Although several studies have been conducted to understand how companies are surviving these challenges, little attention has been paid to survival strategies among startups. This research intends to address this gap by exploring how startups have put into practice causation, effectuation and/or crucible strategies in attempting to secure the survival of their businesses. Design/methodology/approach: Applying an inductive approach, this research uses descriptive and comparative 3 case studies from three Brazilian startups. Findings: The main findings reveal that: (i) the startups have been able to create positive effects from the COVID-19 pandemic after adopting different sets of causation, effectuation and crucible strategies; (ii) the emergence of the Reborn Epidemic Company concept has developed since startups started generating revenue following changes implemented due to the effects of the pandemic; (iii) crucible strategies have been successfully implemented by startup 2 in redesigning the business entirely and reorienting its product towards a completely new market niche. Originality: The findings corroborate the emergent Low-Touch Economy paradigm. Theoretical and practical contributions are addressed, as well as suggestions for future research.
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- 2022
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4. Sustainability of supply chains in the wake of the coronavirus (COVID-19/SARS-CoV-2) pandemic: lessons and trends
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Ana Beatriz Lopes de Sousa Jabbour, Charbel Jose Chiappetta Jabbour, Martin Hingley, Eliseo Luis Vilalta-Perdomo, Gary Ramsden, and David Twigg
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coronavirus ,covid-19 ,resilience ,supply chain management ,sustainable consumption ,Technology (General) ,T1-995 - Abstract
Purpose – The purpose of this article is to address the prioritisation and focus of supply chain managers subsequent to coronavirus disease 2019 (COVID-19)/severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) and the great lockdown of 2020. Design/methodology/approach – In this article, concepts and trends on resilient and sustainable supply chains are systematized. Main trends in sustainability of supply chains in the wake of COVID-19 are presented. Findings – Guidelines on building smarter and more resilient supply chains are provided and future tendencies, which includes the increase of a sustainable consumption perspective, are highlighted. Originality/value – This is a conceptual article blended with a practical approach aiming to propose guidelines for managers and scholars on how to address supply chain management challenges after the coronavirus pandemic.
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- 2020
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5. Análise do apoio dos sistemas de informação para as práticas de gestão ambiental em empresas com ISO 14001 - estudo de múltiplos casos
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Paula de Camargo Fiorini and Charbel Jose Chiappetta Jabbour
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Information systems ,Environmental management ,ISO 14001 ,Environmental practices ,Bibliography. Library science. Information resources - Abstract
O objetivo deste artigo é identificar as contribuições dos Sistemas de Informação (SI) para as práticas de gestão ambiental, bem como as oportunidades e desafios na relação entre ambos. Para tanto, foram realizados dois estudos de caso com empresas brasileiras certificadas ISO 14001, através da condução de entrevistas, análise documental e observação direta. Como resultados, apresentam-se a identificação das principais contribuições dos sistemas de informação para as práticas de gestão ambiental nos casos estudados, a verificação de que um estágio mais avançado em relação aos SI é um fator que implica em uma contribuição mais efetiva, além da constatação de desafios e oportunidades nessa relação. A principal contribuição desta pesquisa consiste na apresentação de um framework, que identifica o apoio dos sistemas de informação às práticas ambientais.
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6. Culture as Context: A Five-Country Study of Discretionary Green Workplace Behavior
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Yuan Jiang, Susan E. Jackson, Hanbo Shim, Pawan Budhwar, Douglas W. S. Renwick, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Guiyao Tang, Michael Müller-Camen, Marcus Wagner, and Andrea Kim
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Organizational Behavior and Human Resource Management ,N690 Human Resources not elsewhere classified ,General Environmental Science - Abstract
To understand the conditions that support employee green behavior across cultures, we develop and test a conceptual model that describes how normative cues from work team leaders and peers in combination with country cultural norms shape discretionary green workplace behavior. Data from 1,605 employees in five countries indicate that power distance moderates the positive relationships observed between the discretionary green workplace behavior of leaders and their subordinates. In addition, an observed positive relationship between team green advocacy and individual discretionary green workplace behavior held across both collectivistic and individualistic cultures, contrary to our predictions. By taking macro-level cultural context into account and examining its interplay with lower-level work team norms, the study makes a significant contribution to understanding and intervening employees’ discretionary green behavior at work.
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- 2022
7. Role of land use in China’s urban energy consumption: based on a deep clustering network and decomposition analysis
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Wei Fan, Chunxia Zhu, Lijun Fu, Charbel Jose Chiappetta Jabbour, Zhiyang Shen, and Malin Song
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General Decision Sciences ,Management Science and Operations Research - Published
- 2023
8. Academic employees' green behaviour as praxis for bolstering environmental sustainable development: A linear moderated mediation evaluation
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Olawole Fawehinmi, Mohd Yusoff Yusliza, Samuel Ogbeibu, M. Imran Tanveer, and Charbel Jose Chiappetta Jabbour
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Strategy and Management ,Geography, Planning and Development ,Management, Monitoring, Policy and Law ,Business and International Management - Published
- 2022
9. How does training boost employees' intention to implement environmental activities? An empirical study in Vietnam
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Hoàng Long Phan, Moazzam Ali, Muhammad Usman, Charbel Jose Chiappetta Jabbour, and Nhat Tan Pham
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Organizational Behavior and Human Resource Management ,Management of Technology and Innovation ,Strategy and Management - Abstract
PurposeDrawing on the conservation of resources theory, this study aims to apply a mixed-method to enrich the literature by investigating interrelationships among training, environmental triggers (environmental knowledge, awareness and concern) and employees' intention to carry out environmental activities.Design/methodology/approachThis research applied a mixed-method carried out in Vietnam. By using the time-lagged data, Study 1 (quantitative research) was employed to test hypotheses. With Study 2 (qualitative research), four in-depth interviews were conducted to gain insight into a few unexpected findings from Study 1.FindingsStudy 1 indicates that environmental training is critical to directly boost not only the three environmental triggers but also employees' intention to engage in environmental activities. The findings further point out that environmental concern and awareness mediate the relationship between environmental training and employees' intention to engage in environmental activities. Unexpectedly, connections from environmental concern and awareness to employees' intentions were not moderated by environmental knowledge. The findings of Study 2 shed light on the role of environmental knowledge.Originality/valueBased on the conservation of resources and social exchange theories, the research contributes to the existing literature by providing a better understanding of how environmental training stimulates employees' intention to implement environmental activities. The findings may be helpful for managers to encourage employees to contribute to organizations' green objectives.
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- 2022
10. Guest editorial
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Syed Abdul Rehman Khan, Charbel Jose Chiappetta Jabbour, Abbas Mardani, and Chee Yew Wong
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Management of Technology and Innovation ,Transportation - Published
- 2022
11. The metaverse as a breakthrough for operations and supply chain management: implications and call for action
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Maciel M. Queiroz, Samuel Fosso Wamba, Susana Carla Farias Pereira, and Charbel Jose Chiappetta Jabbour
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Management of Technology and Innovation ,Strategy and Management ,General Decision Sciences - Abstract
PurposeThe metaverse development is in the early stages in most organizations and supply chains. There has been exponential growth in metaverse investments by leading tech and other types of companies and governments worldwide. This article aims to shed light on the topic by providing detailed insights for the operations and supply chain management (O&SCM) community concerning the potential, opportunities and challenges associated with the metaverse.Design/methodology/approachThe authors mapped 15 benefits and 15 challenges regarding metaverse in O&SCM-related fields from the literature, which in turn were empirically tested by a panel with 150 experts from more than 12 countries, from operations and supply chains and with experience in metaverse technologies.FindingsThe authors found notable similarities and differences between metaverse adopters and non-adopters in the O&SCM. Accordingly, some benefits and challenges are expected before and after the implementation, but it's still relevant. In contrast, there are ones that change their importance after the implementation.Research limitations/implicationsFirst, this paper points out the need for an urgent call for action to develop high-quality research on the interplay between metaverse and O&SCM. Second, the metaverse will reshape several established business models by offering new products and services, consequently resulting in the remodeling of O&SCM. Third, our paper provides a call for action to engage the community of scholars and practitioners to consider the metaverse as one of the last frontiers of O&SCM in the digital age.Originality/valueThis paper is one of the first that investigates the metaverse benefits, challenges and expectations in the O&SCM. Also, it provides robust directions by an empirical approach to the metaverse as a new and important research stream for O&SCM and related fields. The authors provide a prospective research agenda that scholars and practitioners could use as a roadmap to capture metaverse opportunities in O&SCM.
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- 2023
12. Circular business models and the environment: Maturity levels of the circular economy and innovation in greener craft breweries
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Dulcimar José Julkovski, Simone Sehnem, Maria da Conceição Pereira Ramos, and Charbel Jose Chiappetta Jabbour
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Strategy and Management ,Geography, Planning and Development ,Management, Monitoring, Policy and Law ,Business and International Management - Published
- 2022
13. The role of green human resource management in the translation of greening pressures into environmental protection practices
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Diego Vázquez‐Brust, Charbel Jose Chiappetta Jabbour, José Antonio Plaza‐Úbeda, Miguel Perez‐Valls, Ana Beatriz Lopes de Sousa Jabbour, and Douglas W. S. Renwick
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Strategy and Management ,Geography, Planning and Development ,Management, Monitoring, Policy and Law ,Business and International Management - Published
- 2022
14. Stakeholder pressure, green innovation, and performance in small and medium‐sized enterprises: The role of green dynamic capabilities
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Sanjay Kumar Singh, Hengky Latan, Manlio Del Giudice, Charbel Jose Chiappetta Jabbour, and Amrik S. Sohal
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Strategy and Management ,Geography, Planning and Development ,Stakeholder ,Green innovation ,Business ,Management, Monitoring, Policy and Law ,Business and International Management ,Dynamic capabilities ,Emerging markets ,Industrial organization - Published
- 2021
15. Adoption of Industry 4.0 technologies by organizations: a maturity levels perspective
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Maciel M. Queiroz, Ana Beatriz Lopes de Sousa Jabbour, Marcio Machado, Charbel Jose Chiappetta Jabbour, and Samuel Fosso Wamba
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General Decision Sciences ,Management Science and Operations Research - Abstract
This study employs a structured literature analysis considering Industry 4.0 technologies and their adoption stages (intention, adoption, implementation, routinization, continuance, and diffusion). We identify the technology adoption stage for each technology type, which in turn supports a maturity level categorization, as well as future research suggestions and challenging open research questions. By considering an integrated view of all the adoption stages of Industry 4.0 key technologies, we reveal the key technologies and their development stages, as well as a novel maturity level categorization perspective. The proposed categorization brings valuable research insights in the form of guidelines for practitioners and decision-makers interested in gaining a deeper understanding of the maturity level of key Industry 4.0 technologies.
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- 2022
16. Career satisfaction in the public sector: Implications for a more sustainable and socially responsible human resource management
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Hengky Latan, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Murad Ali, and Vijay Pereira
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Organizational Behavior and Human Resource Management ,N600 ,N200 - Abstract
Anchored in emerging theoretical insights regarding sustainable human resource management, with a focus on pursuing socially responsible HR, we propose that enhancing employees' career satisfaction in public sector organisations constitutes a unique opportunity for public sector organisations to improve their internal social responsibility, focussing on employees as key stakeholders. In this context, this study provides original evidence regarding an original framework for examining the determinants and outcomes of employees' career satisfaction in the US federal agencies, with implications for the internal social responsibility of public sector organisations, which is a dimension of sustainable HR. We use a longitudinal study design involving a sample of permanent, full-time civilian federal employees from two surveys conducted by the US Merit Systems Protection Board. We suggest key factors that affect public sector employees' career satisfaction and aspirations. These key factors may be useful for public sector organisations that wish to design more sustainable and socially responsible HRM centred around the career satisfaction of their internal stakeholders.
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- 2022
17. Guest editorial
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Charbel Jose Chiappetta Jabbour and Sanjoy Paul
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Strategy and Management ,Business and International Management ,General Economics, Econometrics and Finance - Published
- 2022
18. Guest editorial
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Usama Awan and Charbel Jose Chiappetta Jabbour
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Strategy and Management ,General Decision Sciences ,Business and International Management ,General Business, Management and Accounting - Published
- 2022
19. Relationships among organizational culture, open innovation, innovative ecosystems, and performance of firms: Evidence from an emerging economy context
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Janaina Aparecida Alves Scaliza, Daniel Jugend, Charbel Jose Chiappetta Jabbour, Hengky Latan, Fabiano Armellini, David Twigg, Darly Fernando Andrade, Universidade Estadual Paulista (UNESP), EMLYON Business School, Jl. Kertanegara Selatan V No 5B, Polytechnique Montréal, University of Lincoln, and Universidade Federal de Uberlândia (UFU)
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Marketing ,Hierarchy ,Open innovation ,Adhocracy ,media_common.quotation_subject ,Innovation ecosystem ,Flexibility (personality) ,Organizational culture ,Context (language use) ,Creativity ,Open business model ,N100 Business studies ,Business ,Emerging markets ,Industrial organization ,media_common - Abstract
Made available in DSpace on 2022-04-29T08:37:31Z (GMT). No. of bitstreams: 0 Previous issue date: 2022-02-01 The exploration and retention of knowledge are key elements for improving innovative performance. Although some studies indicate that organizational culture (OC) is a factor that influences knowledge management in companies, the relationships between different types of OC and the adoption of open innovation (OI) remain unclear, especially in the context of emerging economies such as Brazil. Our study addresses this research gap by investigating the relationships among OC, inbound and outbound OI, innovation ecosystems and innovative performance. With data collected from 169 companies in Brazil, our main results show that adhocracy culture is the type of OC that most influences the adoption of inbound and outbound OI flows, and that hierarchy culture discourages the adoption of OI. Our results also suggest the importance of adopting knowledge management practices that foster creativity and flexibility. Sao Paulo State University – UNESP Production Engineering Department, Av. Engenheiro Luiz Edmundo Carrijo Coube 14-01, PO BOX 17033-360 EMLYON Business School, 23 avenue Guy de Collongue HLC Consulting Jl. Kertanegara Selatan V No 5B Department of Mathematical and Industrial Engineering Polytechnique Montréal, 2900 Edouard Montpetit Blvd Lincoln International Business School University of Lincoln, Brayford Pool Federal University of Uberlandia School of Business and Management, Av. João Naves de Ávila, 2121, PO BOX 38400-902 Sao Paulo State University – UNESP Production Engineering Department, Av. Engenheiro Luiz Edmundo Carrijo Coube 14-01, PO BOX 17033-360
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- 2022
20. Circular economy-based new products and company performance: The role of stakeholders and Industry 4.0 technologies
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Marco Antonio Paula Pinheiro, Daniel Jugend, Ana Beatriz Lopes de Sousa Jabbour, Charbel Jose Chiappetta Jabbour, Hengky Latan, Universidade Estadual Paulista (UNESP), Metis Lab, Ecully, and Economics and Management
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Industry 4.0 ,business.industry ,Emerging technologies ,Strategy and Management ,Circular economy ,Geography, Planning and Development ,New product development ,Sustainable design ,Business ,Management, Monitoring, Policy and Law ,Business and International Management ,Industrial organization - Abstract
Made available in DSpace on 2022-05-01T09:30:49Z (GMT). No. of bitstreams: 0 Previous issue date: 2022-01-01 While the circular economy (CE) attracts attention from scholars and practitioners, the concept has been challenged by claims that the CE may be seen as a vague concept, or a new label for old green management practices. We propose a new approach to study the effects of the CE on company performance: circular product design (CPD). Consequently, this work investigates how Industry 4.0 technologies and stakeholder pressure influence CPD and, in turn, impact on company performance. Data were obtained from firms which develop products in the electric–electronic and equipment (EEE) sectors in Brazil. Our research results indicate that (i) the application of Industry 4.0 technologies favors CPD, in particular artificial intelligence and big data analytics; (ii) pressure from stakeholders can encourage the adoption of circular strategies, specially from suppliers because they are responsible for developing and delivering smart components; and (iii) although the literature may be seen as controversial, there is a positive relationship with regard to the impacts of CE adoption on market performance. Among its main implications, the article also suggests a set of design strategies oriented towards the development of products for the CE. UNESP – São Paulo State University Production Engineering Department EM Normandie Business School Metis Lab Emlyon Business School Ecully HLC Consulting Department of Statistics Economics and Management UNESP – São Paulo State University Production Engineering Department
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- 2022
21. The role of Industry 4.0 in developing resilience for manufacturing companies during COVID-19
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Débora Bianco, Adauto Bueno, Moacir Godinho Filho, Hengky Latan, Gilberto Miller Devós Ganga, Alejandro G. Frank, and Charbel Jose Chiappetta Jabbour
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Economics and Econometrics ,Management Science and Operations Research ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering - Published
- 2023
22. Role of environmental regulations, green finance, and investment in green technologies in green total factor productivity: Empirical evidence from Asian region
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Lei Tong, Charbel Jose Chiappetta Jabbour, Samira ben belgacem, Hina Najam, and Jawad Abbas
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Renewable Energy, Sustainability and the Environment ,Strategy and Management ,Building and Construction ,Industrial and Manufacturing Engineering ,General Environmental Science - Published
- 2022
23. Green data analytics, blockchain technology for sustainable development, and sustainable supply chain practices: evidence from small and medium enterprises
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Danish Iqbal Godil, Asif Razzaq, Syed Abdul Rehman Khan, Charbel Jose Chiappetta Jabbour, Zhang Yu, and Sobia Shujaat
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Sustainable development ,Supply chain ,media_common.quotation_subject ,Supply chain sustainability ,General Decision Sciences ,Management Science and Operations Research ,Environmental economics ,Organizational performance ,Promotion (rank) ,Sustainability ,Information system ,Business ,Small and medium-sized enterprises ,media_common - Abstract
With attempts being made by both governments and organizations to reduce environmental hazards, blockchain technology is becoming a crucial tool for attaining supply chain sustainability in small and medium enterprises (SME). Recognizing this fact, this study investigates the effect of blockchain technology on sustainable supply chain practices to improve organizational performance. In this investigation, data was gathered from 364 respondents, including middle and upper-level managers from SME manufacturing companies in China and Pakistan. The relationships among the endogenous and exogenous variables were tested by employing partial least squares structural equation modeling (PLS-SEM). The primary results suggest that blockchain technology and green information systems positively influence sustainable supply chain practices. Moreover, green information systems and sustainable supply chain practices possess a significant positive association. Sustainable supply chain practices have a positive and significant relationship with sustainability; i.e., operational, environmental, and economic performance. The findings also reveal that three dimensions of organizational sustainability—i.e., operational, environmental, and economic performance—have a significant effect on organizational performance. Additionally, the results of this study provide valuable insights into blockchain technology and offer policy implications for manufacturers and legislators regarding the implementation and promotion of green supply chain practices.
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- 2021
24. ‘Better together’: Evidence on the joint adoption of circular economy and industry 4.0 technologies
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Ana Beatriz Lopes de Sousa Jabbour, Charbel Jose Chiappetta Jabbour, Tsan-Ming Choi, and Hengky Latan
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Economics and Econometrics ,Management Science and Operations Research ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering - Published
- 2022
25. A scenario-based experimental study of buyer supplier relationship commitment in the context of a psychological contract breach: Implications for supply chain management
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Haris Aslam, Peter Wanke, Amna Khalid, David Roubaud, Maimoona Waseem, Charbel Jose Chiappetta Jabbour, Oksana Grebinevych, and Ana Beatriz Lopes de Sousa Jabbour
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Economics and Econometrics ,Management Science and Operations Research ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering - Published
- 2022
26. Building supply chain resilience and efficiency through additive manufacturing: An ambidextrous perspective on the dynamic capability view
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Amine Belhadi, Sachin S. Kamble, Mani Venkatesh, Charbel Jose Chiappetta Jabbour, and Imane Benkhati
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Economics and Econometrics ,Management Science and Operations Research ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering - Published
- 2022
27. Correction to: What Makes You a Whistleblower? A Multi-Country Field Study on the Determinants of the Intention to Report Wrongdoing
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Hengky Latan, Charbel Jose Chiappetta Jabbour, Murad Ali, Ana Beatriz Lopes de Sousa Jabbour, and Tan Vo-Thanh
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Economics and Econometrics ,Arts and Humanities (miscellaneous) ,Business and International Management ,Law ,General Business, Management and Accounting - Published
- 2022
28. Green recovery in the mature manufacturing industry: The role of the green-circular premium and sustainability certification in innovative efforts
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Andrea Appolloni, Charbel Jose Chiappetta Jabbour, Idiano D'Adamo, Massimo Gastaldi, and Davide Settembre-Blundo
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Strategic innovation ,Circular premium ,Green manufacturing ,Green premium ,Green recovery ,Sustainability ,Economics and Econometrics ,Settore SECS-P/08 ,General Environmental Science - Published
- 2022
29. A self-assessment tool for evaluating the integration of circular economy and industry 4.0 principles in closed-loop supply chains
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Sachin S. Kamble, Amine Belhadi, Syed Abdul Rehman Khan, Charbel Jose Chiappetta Jabbour, Venkatesh Mani, and Fatima Ezahra Touriki
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Self-assessment ,Economics and Econometrics ,Process management ,Index (economics) ,Industry 4.0 ,Computer science ,Supply chain ,Circular economy ,Management Science and Operations Research ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering ,Perspective (geometry) ,Conceptual framework ,Dynamic capabilities - Abstract
The integration of the circular economy (CE) and Industry 4.0 (I4.0) has attracted significant attention from scholars and practitioners. The effective integration between CE and I4.0 depends on the level of systemic assessment. This paper develops a self-assessment model to evaluate the systemic level of integration of CE and I4.0 within organizations using a dynamic capabilities perspective. The model uses a conceptual framework representing the most relevant CE–I4.0 integration practices under eight dimensions from the extant literature. The model also uses a graph-theoretic approach to evaluate the level of CE–I4.0 integration through a standardized index. The CE–I4.0 Integration Index (CE–I4.0 II) incorporates the interactions between different dimensions and practices, and enables quantifying the CE–I4.0 integration level. The index allows organizations to be grouped into three categories: “beginner, “ongoing,” and “performing.” The model CE–I4.0 II is implemented within four different organizations and evaluated to illustrate this model's industrial applicability. Finally, we discuss implications for theory and practice, and the potential extension of the study.
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- 2022
30. Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective
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Maciel M. Queiroz, Marcio Machado, Charbel Jose Chiappetta Jabbour, and Samuel Fosso Wamba
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Supply chain disruption orientation ,Economics and Econometrics ,Supply chain alertness ,Supply chain resilience ,COVID-19 ,Management Science and Operations Research ,Supply chain efficiency ,General Business, Management and Accounting ,Industrial and Manufacturing Engineering ,Article ,Resource reconfiguration - Abstract
The COVID-19 pandemic caused significant disruptions to global operations and supply chains. While the huge impact of the pandemic has nurtured important literature over the last couple of years, little is being said about the role of resource orchestration in supporting resilience in highly disruptive contexts. Thus, this study aims to this knowledge gap by proposing an original model to explore supply chain resilience (SCRE) antecedents, considering supply chain alertness (SCAL) as a central point to support resilience. This study focuses on the resource orchestration theory (ROT) to design a conceptual model. The partial least squares structural equation modeling (PLS-SEM) served to validate the model, exploring data from the UK supply chain decision-makers. The study reveals a number of both expected and unexpected findings. These include the evidence that supply chain disruption orientation (SCDO) has a strong positive effect on the SCAL. In addition, SCAL plays a strong positive effect in resource reconfiguration (RREC), supply chain efficiency (SCEF) and SCRE. We further identified a partial mediation effect of RREC on the relationship between SCAL and SCRE. Surprisingly, it appeared that SCAL strongly influences SCEF, while SCEF itself does not create any significant effect on SCRE. For managers and practitioners, the importance of resource orchestration as a decisive approach to adequately respond to huge disruptions is clearly highlighted by our results. Finally, this paper helps to grasp better how important resource orchestration in operations and supply chains remains for appropriate responses to high disruptions such as the COVID-19 impacts.
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- 2022
31. Green factors stimulating the purchase intention of innovative luxury organic beauty products: Implications for sustainable development
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Oksana Grebinevych, Rambabu Lavuri, David Roubaud, and Charbel Jose Chiappetta Jabbour
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Consumption (economics) ,Sustainable development ,Organic product ,Environmental Engineering ,media_common.quotation_subject ,Subsidy ,Cosmetics ,Intention ,General Medicine ,Consumer Behavior ,Sustainable Development ,Management, Monitoring, Policy and Law ,Dual (category theory) ,LOHAS ,Surveys and Questionnaires ,Beauty ,Business ,Marketing ,Cosmetic industry ,Waste Management and Disposal ,media_common - Abstract
Orienting consumers toward organic eco-friendly beauty products is a societal challenge that resonates with growing environmental concerns following COP 21, when entrepreneurs in the cosmetic industry initiated ambitious plans to increase the proportion of natural components in their products. This study examines how green factors impact customers’ intention to purchase premium organic beauty products. We explore the mediating roles of trust and attitude on this purchase intention, using the SOR paradigm and the dual factor theory, an original approach. Data was collected from 398 respondents using convenience sampling and analysed using the IBM SPSS 22 version and AMOS 22 version package applying structural equation modelling. We show that the mediating role of trust and attitude is of the utmost importance to ensure a sustainable orientation of customers toward organic products. The findings suggest (a) green ads, green brand image and perceived consumer effectiveness positively influence consumers' attitude toward luxury organic beauty products; (b) LOHAS consumption tendency does not impact consumers' attitudes; (c) trust has a significantly negative impact on the consumer's attitude; and (d) likewise, consumers' attitude mediate the intention to purchase luxury organic beauty products. The research has significant implications for understanding India's premium organic beauty goods market and for companies to develop new strategies to market their organic cosmetics. The study also encourages policymakers to provide necessary subsidies to new organic beauty entrepreneurs.
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- 2022
32. Corrigendum
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Charbel Jose Chiappetta Jabbour and Senadjki Abdelhak
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Strategy and Management ,Geography, Planning and Development ,Management, Monitoring, Policy and Law ,Business and International Management - Published
- 2021
33. Ethical Awareness, Ethical Judgment, and Whistleblowing: A Moderated Mediation Analysis
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Charbel Jose Chiappetta Jabbour, Hengky Latan, and Ana Beatriz Lopes de Sousa Jabbour
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0502 economics and business ,05 social sciences ,050211 marketing ,050203 business & management - Published
- 2017
34. The Perception of Brazilian Researchers concerning the Factors that Influence the Citation of their Articles: A Study in the Field of Sustainability
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Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Jorge Oliveira, Universidade Estadual Paulista (UNESP), and Universidade de São Paulo (USP)
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Citation analysis ,Bibliometrics ,Impact of research ,South America ,Library and Information Sciences ,Brazil ,Area of sustainability - Abstract
Made available in DSpace on 2022-04-30T01:30:31Z (GMT). No. of bitstreams: 0 Previous issue date: 2013-01-01 With growing institutional pressure from the Brazilian government to increase the impact of research that it funds, Brazilian researchers are increasingly interested in discovering factors that affect the citation of their articles. The aim of the present article was to assess the perceptions of Brazilian sustainability researchers to identify factors that influence the impacts of their research. A survey was conducted with researchers in the field of sustainability and 89 questionnaires were completed. All of those researchers have articles or research projects in the field of sustainability (mixing environmental, social and/or economical) recorded in the Scielo or Lattes Curriculum Brazilian databases. Results suggest four factors that may explain the impact of article citations: (1) “prestige of the author and the research network;” (2) “prestige of the means of publication and indexing;” (3) “accessibility and quality characteristics of the article;” and (4) “international nature of communication and scope of the study”. Surprisingly, such factors were not statistically significant in explaining the citations of the participating researchers. These results show the need to consider other factors that can explain the impact of research, discovering the missing links. © 2013 Elsevier Inc. UNESP-Univ Estadual Paulista (The Sao Paulo State University) Av. Eng. Edmundo Carrijo Coube, 14-01, Bauru, Sao Paulo USP-University of Sao Paulo, Av. Bandeirantes, 3900, FEA-RP, Ribeirão Preto UNESP-Univ Estadual Paulista (The Sao Paulo State University) Av. Eng. Edmundo Carrijo Coube, 14-01, Bauru, Sao Paulo
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- 2013
35. Guest editorial
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Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, and Walter Leal Filho
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Global and Planetary Change ,Geography, Planning and Development ,Management, Monitoring, Policy and Law ,Development - Published
- 2017
36. Critical soft factors for card-based production systems implementation: A multi-method study
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Gustavo Bagni, Moacir Godinho Filho, Guilherme Luiz Tortorella, and Charbel José Chiappetta Jabbour
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Card-based system ,Production control system ,Kanban ,Soft factors ,Empirical study ,Production management. Operations management ,TS155-194 - Abstract
Goal: Although card-based systems are a mature topic in literature, studies have focused mainly on how to optimize parameter of each system. The influential of human factors in the implementation of those systems have rarely been evaluated. Therefore, this study aims to understand what are the critical soft factors for a successful card-based systems implementation. Design / Methodology / Approach: A multi-method study is used in this research, combining systematic literature review, longitudinal case study, content analysis, interviews with experts and validations with two different groups. Results: The paper proposes a list of 15 soft factors critical to a successful implementation of card-based systems categorized in a “house framework” according to the level of analysis each factor is included. Limitations of the investigation: A single case study, although longitudinal, was conducted to proposed the list of factors. Therefore, further studies should be conducted to adapt the list to other organizations and contexts. Practical implications: Following the proposed list of factors, managers can increase the success in implementing a card-based system in their organizations. Originality / Value: This study combines different research methods in a unique way, since in the researchers' view, an individual method was not sufficient to answer the proposed research question. Moreover, the case study reported a failure implementation of a card-based system, a rare addition to literature which mainly presented success cases.
- Published
- 2021
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37. Critical factors to be considered when planning the implementation of environmental improvements and energy saving
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Juliane Barbosa dos Santos and Charbel José Chiappetta Jabbour
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Brazil ,energy efficiency ,critical success factors ,sustainability ,green management ,hospitals ,Energy conservation ,TJ163.26-163.5 ,Environmental sciences ,GE1-350 - Abstract
To identify the critical success factors in the adoption of energy efficiency actions in Brazilian hospitals and describe their behaviour are the objectives of this paper. In order to achieve these goals, a literature review was performed on green management and energy efficiency. This was the basis to define the questions of the interview script applied to two hospitals located in the state of São Paulo, Brazil. The interview script application was complemented by secondary data and direct observation. The results showed that: a) the studied hospitals are embracing environmental management actions more often and, whenever possible, energy efficiency actions are taken as well; and b) in the cases analysed top management support, commitment with the environment, green process design and employee empowerment were some of the most relevant critical success factors to the accomplishment of energy efficiency actions. These findings may be of interest to emerging countries, including BRICS (Brazil, Russia, India, China and South Africa).
- Published
- 2017
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38. Relacionando níveis de maturidade em gestão ambiental e a adoção de práticas de Green Supply Chain Management: convergência teórica e estudo de múltiplos casos
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Antonio Marco-Ferreira and Charbel José Chiappetta Jabbour
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Maturidade de gestão ambiental ,Green supply chain management ,Níveis de maturidade em green supply chain managment ,Brasil ,Industrial engineering. Management engineering ,T55.4-60.8 - Abstract
Resumo Embora as temáticas de níveis de maturidade da gestão ambiental empresarial e a adoção de práticas de GSCM estejam se consolidando, elas percorreram, até o momento, um longo caminho desconectadas, embora ambas tenham sua gênese circunscrita à sustentabilidade empresarial. Buscou-se, por meio de múltiplos casos, a caracterização de um padrão lógico de adoção de práticas de GSCM inerentes a cada nível de maturidade em gestão ambiental. Com base no estudo de cinco casos de empresas inseridas em cadeias produtivas de alto impacto ambiental (setor de suprimentos de defensivos agrícolas, setor de pilhas e baterias e setor de reciclagem de chumbo, buscou-se identificar o relacionamento entre práticas de Green Supply Chain Management (GSCM) e níveis de maturidade em gestão ambiental. Para o alcance do objetivo, foi realizada uma sistematização junto à literatura que versa sobre maturidade de gestão ambiental e tipologia das práticas de GSCM. Os principais resultados apontam que: no primeiro nível de maturidade em gestão ambiental, o reativo, as organizações adotam práticas de GSCM específicas relacionadas à imposição da legislação; no nível preventivo de maturidade em gestão ambiental, as organizações adotam práticas de GSCM relacionadas ao retorno de investimentos e à redução de custos operacionais; e no nível proativo de maturidade em gestão ambiental, as organizações tendem a adotar práticas relacionadas à inovação de produtos e processos e práticas comunicacionais ambientais, visando obter vantagens competitivas baseadas em gestão ambiental. Até o momento, este artigo trata da primeira pesquisa a relacionar níveis de maturidade de gestão ambiental a práticas de GSCM, aplicada a cinco casos com alto impacto ambiental do Brasil.
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- 2019
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39. REFLEXÕES SOBRE GESTÃO DE OPERAÇÕES: ESTADO DA ARTE E ALGUMAS CONTRIBUIÇÕES DO BRASIL
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Charbel José Chiappetta Jabbour, Rafael Teixeira, and Susana Carla Farias Pereira
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Business ,HF5001-6182 - Abstract
A panorama of the studies that have had most impact on the operations management community globally, with an emphasis on the challenges in the area.
- Published
- 2016
40. Análise da relação entre manufatura enxuta e desempenho operacional de empresas do setor automotivo no Brasil
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Ana Beatriz Lopes de Sousa Jabbour, Adriano Alves Teixeira, Wesley Ricardo de Souza Freitas, and Charbel José Chiappetta Jabbour
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manufactura esbelta ,desempeño operacional ,modelado de ecuaciones estructurales ,Brasil ,Business ,HF5001-6182 - Abstract
Argumentos de que a manufatura enxuta pode se relacionar positivamente com o desempenho operacional das empresas vêm se propagando pela literatura especializada desde a década de 1990. Entretanto, há uma lacuna teórico-empírica sobre tal temática, a qual carece de mais evidências que validem ou refutem tais argumentos para a realidade brasileira. Por isso, na pesquisa aqui relatada tem-se o objetivo de verificar, empiricamente, se a manufatura enxuta relaciona-se com o desempenho das operações de empresas do setor automotivo brasileiro, com foco no segmento de autopeças e componentes automotivos. Metodologicamente, realizou-se um survey com 75 empresas do setor mencionado, cujos dados foram analisados por meio de Modelagem de Equações Estruturais, uma análise multivariada de segunda geração. Os principais resultados da pesquisa são: de fato, a manufatura enxuta relaciona-se positivamente ao desempenho operacional do setor, validando a hipótese declarada neste artigo, mas essa relação é considerada apenas fraca, embora positiva e estatisticamente válida; todas as práticas de manufatura enxuta analisadas foram verificadas na prática, com destaque para a variável "melhoria contínua", que apresentou maior média, e para a correlação entre a adoção de Kanban e Just in Time; o construto sobre desempenho operacional apresenta algumas práticas/medidas indicadas pela literatura especializada que não foram estatisticamente consideradas válidas, como inovação (novos produtos) e qualidade.
- Published
- 2013
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41. Adoção da energia solar fotovoltaica em hospitais: revisando a literatura e algumas experiências internacionais
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Juliane Barbosa dos Santos and Charbel José Chiappetta Jabbour
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Energia solar ,Hospitais ,Tecnologia fotovoltaica ,Public aspects of medicine ,RA1-1270 - Abstract
O Sol possui um papel de extrema importância para a existência dos seres humanos e o Brasil possui uma posição geográfica privilegiada para explorar a luz solar. A união desses dois fatores favorece o uso de células solares para conversão de energia solar em energia elétrica por meio da tecnologia fotovoltaica, tornando-se ótima alternativa de energia, principalmente por ser uma fonte limpa, gerando menores danos ao meio ambiente. Este trabalho tem por objetivo abordar a tecnologia fotovoltaica tendo como foco analítico os hospitais, por meio de casos de sucesso encontrados na literatura internacional. Os hospitais, mesmo executando serviços de total importância à sociedade, apresentam potencial poluidor capaz de causar danos à saúde das pessoas e ao meio ambiente que se localiza ao seu redor. Há estimativas de que as reservas brasileiras de petróleo sejam suficientes para 22 anos, tornando-se necessária a busca por novas fontes alternativas para a geração de energia.
- Published
- 2013
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42. Produção científica sobre gestão de recursos humanos e sustentabilidade: síntese e agenda de pesquisa
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Wesley Ricardo Souza Freitas, Maria Tereza Saraiva de Souza, Adriano Alves Teixeira, and Charbel José Chiappetta Jabbour
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human resource management ,sustainability ,review of literature ,Political science ,Political institutions and public administration (General) ,JF20-2112 - Abstract
Esta pesquisa buscou verificar a existência de artigos sobre gestão de recursos humanos e sustentabilidade nos principais periódicos da área de administração no Brasil. Foram selecionados para a pesquisa 24 periódicos nacionais Qualis de A1 a B3. O período de coleta e análise dos artigos compreendeu os meses de novembro de 2011 até meados de maio de 2012. Os resultados indicaram que essa interação entre essas duas áreas é recente no Brasil, visto que, as primeiras publicações surgiram apenas em 2006, e dos 170 artigos encontrados que pesquisaram a gestão de recursos humanos, apenas nove estabeleceram relação com a sustentabilidade.
- Published
- 2013
- Full Text
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43. Esverdeando a cadeia de suprimentos: algumas evidências de empresas localizadas no Brasil
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Ana Beatriz Lopes de Sousa Jabbour, Fernanda de Souza Azevedo, Ariana Fernandes Arantes, and Charbel José Chiappetta Jabbour
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Sustentabilidade ,Green Supply Chain Management ,Implementação de práticas ,Setor de alta tecnologia ,Brasil ,Industrial engineering. Management engineering ,T55.4-60.8 - Abstract
O objetivo deste artigo é identificar e analisar como práticas de Green Supply Chain Management (GSCM) estão sendo adotadas por empresas de alta tecnologia localizadas no Brasil, a fim de gerar diretrizes de como empresas similares podem proceder para incorporar iniciativas de GSCM. A pesquisa foi desenvolvida a partir de estudo de casos com empresas representativas desse setor. Como principais resultados, destacam-se: (a) a estrutura da cadeia de suprimentos pode afetar a adoção e a forma como se adotam práticas de GSCM; (b) a legislação ambiental brasileira e as diretivas internacionais são muito importantes para impulsionar a adoção de práticas de GSCM; e (c) para cada uma das seis práticas de GSCM, apresentam-se sugestões de como empresas similares podem adotá-las com maior êxito.
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- 2013
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44. Lean and green?: evidências empíricas do setor automotivo brasileiro
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Ana Beatriz Lopes de Sousa Jabbour, Charbel José Chiappetta Jabbour, Wesley Ricardo de Souza Freitas, and Adriano Alves Teixeira
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Gestão ambiental ,Manufatura enxuta ,Setor automotivo ,Brasil ,Industrial engineering. Management engineering ,T55.4-60.8 - Abstract
O objetivo deste artigo é verificar se as práticas de manufatura enxuta estão se relacionando positivamente com a adoção de práticas de gestão ambiental em empresas brasileiras do setor automotivo, com a finalidade de testar uma hipótese largamente argumentada na literatura de que ao ser "lean", uma empresa tende também a ser "green". Para tanto, foi sugerido um framework relacionando esses conceitos, com a proposição de uma hipótese de pesquisa. Os dados, coletados em 75 empresas, foram analisados por meio de Modelagem de Equações Estruturais. Os principais resultados indicam que a manufatura enxuta (LM) se relaciona positivamente à gestão ambiental (EM), mas o poder de determinação de LM em EM tende a ser considerado entre fraco e moderado. De fato, ser lean é ser também green, mas outras variáveis organizacionais não consideradas neste estudo podem estar influenciando o greening das organizações.
- Published
- 2013
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45. Lançando luzes sobre a gestão de operações do setor eletroeletrônico brasileiro
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Ana Beatriz Lopes de Sousa Jabbour and Charbel José Chiappetta Jabbour
- Subjects
gestão de operações ,setor eletroeletrônico ,Brasil ,Political institutions and public administration (General) ,JF20-2112 - Abstract
Este artigo tem como objetivo apresentar e discutir a gestão de operações no setor eletroeletrônico brasileiro. O setor eletroeletrônico é dos mais relevantes do Brasil, correspondendo a 4% do Produto Interno Bruto (PIB). Grande parte da literatura disponível centra-se na discussão de políticas para fortalecimento do setor sem, no entanto, discutir sua gestão de operações, ainda pouco conhecida. Para suprir essa carência da literatura, realizou-se uma pesquisa quantitativa, por meio de survey com empresas da Associação Brasileira da Indústria Elétrica e Eletrônica (Abinee). Os dados coletados foram complementados com dados secundários, traçando um panorama sobre o setor no Brasil. Os resultados indicam a necessidade de as empresas montadoras de produtos eletroeletrônicos investirem mais no uso de tecnologia da informação para ampliar a integração de processos, planejar e desenvolver produtos integrando os clientes, e com os fornecedores ampliar a adoção de práticas de gestão da cadeia de suprimentos. A originalidade deste artigo consiste em lançar luzes à gestão de operações de um setor economicamente importante gerando insights a estudiosos, praticantes e formuladores de políticas voltadas ao setor eletroeletrônico nacional.
- Published
- 2012
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- View/download PDF
46. Gestão de recursos humanos e desempenho operacional: evidências empíricas Human resource management and operational performance: empirical evidence
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Charbel José Chiappetta Jabbour, Wesley Ricardo de Souza Freitas, Adriano Alves Teixeira, and Ana Beatriz Lopes de Sousa Jabbour
- Subjects
gestão de recursos humanos ,desempenho operacional ,setor de autopeças e componentes automotivos ,modelagem de equações estruturais ,Brasil ,human resource management ,operational performance ,automotive parts and automotive component sector ,structural equation modeling ,Brazil ,Industrial engineering. Management engineering ,T55.4-60.8 - Abstract
A gestão de recursos humanos é frequentemente apontada como uma variável que influencia positivamente no desempenho das organizações. Enquanto argumentos e proposições teóricas de teor similar se multiplicam na literatura especializada, ainda são raras as pesquisas que lançam luzes sobre essa relação para empresas brasileiras. Nesse sentido, foi realizada uma pesquisa com o objetivo de verificar, empiricamente, se a gestão de recursos humanos influencia de maneira positiva o desempenho de empresas do segmento de autopeças e componentes automotivos em suas operações. Metodologicamente, realizou-se um survey com 75 empresas do setor mencionado, cujos dados foram analisados por meio de modelagem de equações estruturais, uma análise multivariada de segunda geração. A principal hipótese da pesquisa foi confirmada, revelando que, de fato, a gestão de recursos humanos está positivamente relacionada com o desempenho operacional das empresas analisadas.Human resource management is often cited as a variable that positively influences the performance of organizations. Arguments and theoretical proposals of similar content have increased in the literature, yet there is very little research that sheds light on this relationship in Brazilian companies. Accordingly, a survey was conducted in order to check empirically whether the human resource management positively influences the operational performance of companies in the Brazilian automotive industry focusing on the segment of automotive parts and components. Methodologically, a survey of 75 companies in the sector aforementioned was carried out; the data were analyzed using Structural Equation Modeling, a second-generation multivariate analysis. The main hypothesis was confirmed indicating that human resource management is indeed positively related to the operational performance of the companies studied.
- Published
- 2012
- Full Text
- View/download PDF
47. Factors affecting the adoption of supply chain management practices: Evidence from the Brazilian electro-electronic sector
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Ana Beatriz Lopes de Sousa Jabbour, Alceu Gomes Alves Filho, Adriana Backx Noronha Viana, and Charbel José Chiappetta Jabbour
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Supply chain management practices ,Competitive priorities ,Contextual factors ,Electro-electronic sector ,Brazil ,Business ,HF5001-6182 - Abstract
This study on the factors affecting the adoption of supply chain management (SCM) practices develops four hypotheses based on a literature review, and tests them using survey data of Brazilian electro-electronic firms. The results reveal the big picture of the SCM practices in the sector and suggest that contextual factors such as size, position and bargaining power affect the adoption of SCM practices, which are also more customer oriented. Sector characteristics are very important in analysing SCM practices. Contrary to the findings of literature, the relationship between competitive priorities and SCM practices was not supported statistically.
- Published
- 2011
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- View/download PDF
48. Towards a strategic human resource management? case study at a public organization in São Paulo
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Wesley Ricardo Souza Freitas and Charbel José Chiappetta Jabbour
- Subjects
gestão de recursos humanos ,setor público ,gestão estratégica ,Political science ,Political institutions and public administration (General) ,JF20-2112 - Abstract
This article aims to analyze the use of human resource practices in a public organization in Sao Paulo. In this paper we try to answer the question: is the human resource management in the organization Y compatible with the new strategic issues this area? We adopted a qualitative approach, through case study. The primary data were obtained through interviews and secondary data were obtained through analysis of information and documents provided by the studied organization as well as direct observation of organizational routine. The results indicate that, despite the organization uses the term strategic human resources management, it is focused on legal and operational issues. The human resource practices are not integrated and some practices do not exist (career plan and training). Thus, it is believed that if the organization adopts some of the improvements suggested in this article, it will be walking toward a more strategic human resource management entering in the new public management.
- Published
- 2010
- Full Text
- View/download PDF
49. Tecnologias ambientais: em busca de um significado Environmental technologies: in search of a meaning
- Author
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Charbel José Chiappetta Jabbour
- Subjects
tecnologia ,meio ambiente ,tecnologia ambiental ,technology ,environment ,environmental technology ,Political institutions and public administration (General) ,JF20-2112 - Abstract
Este artigo busca um significado mais preciso e completo para um termo cuja adoção revela-se crescente nos fóruns acadêmicos e empresariais: tecnologia ambiental. De fato, o desenvolvimento, a adoção e a difusão de tecnologias ambientais implicam o envolvimento de diversos agentes, instituições e setores sociais, que requerem um entendimento comum e devidamente completo para o significado de tecnologia ambiental. Entretanto, as propostas conceituais mais atuais são tímidas diante do desafio de se buscar um significado mais claro para o termo. Assim, este artigo explora a tipologia do termo e identifica seu processo de desenvolvimento e difusão, fornecendo um significado mais completo de tecnologia ambiental.This article searches for more complete meaning for an expression which has been more and more adopted by academic and managerial forums: environmental technology. The development, adoption and diffusion of environmental technologies require that social agents, institutions and social sectors have a common and proper understanding of the meaning of environmental technology. However, the state of the art conceptual proposals are unable to answer the challenge of finding a clear definition of the term. This article explores the term's taxonomy and identifies it's development and dissemination process, giving a fuller meaning for environmental technology.
- Published
- 2010
- Full Text
- View/download PDF
50. Rumo à Gestão Estratégica de Recursos Humanos? Estudo de Caso em uma Organização Pública Paulista
- Author
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Wesley Ricardo de Souza Freitas and Charbel José Chiappetta Jabbour
- Subjects
Gestão de Recursos Humanos ,Setor público ,Gestão estratégica ,Political science ,Political institutions and public administration (General) ,JF20-2112 - Abstract
O objetivo deste artigo é analisar as principais características das práticas de Recursos Humanos numa organização pública paulista, além de procurar responder à questão: a gestão de Recursos Humanos na organização Y é compatível com os atuais paradigmas dessa área de gestão, considerados mais estratégicos? Para realização desta pesquisa, adotou-se uma abordagem qualitativa, através do estudo de caso. Os dados primários foram obtidos através de entrevistas informais e dados secundários foram obtidos através da análise de informações e documentos disponibilizados no site da organização e também da observação direta da rotina organizacional. Os resultados alcançados indicam que, apesar da organização utilizar a denominação “administração estratégica de Recursos Humanos”, apresenta uma abordagem voltada para a administração dos aspectos legais e operacionais da área. As práticas de recursos humanos encontram-se desintegradas e algumas inexistem dentro de uma perspectiva sistêmica (plano de carreira e treinamento). O artigo registra diversas propostas para que a organização analisada tenha uma gestão de recursos humanos mais estratégica. Acredita-se que se a organização adotar algumas das melhorias propostas neste artigo estará caminhando rumo à modernização de sua gestão e inserindo-se no novo contexto da nova gestão pública.
- Published
- 2010
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