1. A Cri de Coeur for Customers.
- Author
-
Kurutz, Steven
- Subjects
- *
RESTAURANTS , *BUSINESS planning , *BUSINESS enterprises , *MARKETING strategy , *STRATEGIC planning - Abstract
Reports on the efforts of the businessman William Vaschetta, owner of the French cookery restaurant Chez Napoleon, in boosting its business. Attribution of the reduction of restaurant patrons due to the poor economy and anti-French sentiment related to the Iraq-war; Strategy of Vaschetta to plead to longtime customers about the restaurant's highlights and cookery; Citation of the closure of other French restaurants in the New York City.
- Published
- 2004