1. Quality management framework for evaluating academic libraries in Kenya.
- Author
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Odera-Kwach, Beatrice A and Ngulube, Patrick
- Subjects
ACADEMIC libraries ,LIBRARY quality control ,ACADEMIC library administration ,PERFORMANCE evaluation ,ACADEMIC librarians - Abstract
The purpose of this study was to identifr the performance measurements used for the evaluation of quality in Kenyan university libraries. with the aim of determining the perceptions of university librarians towards performance measurement. The study established that the majority of the university librarians considered 25 of the 26 performance indicators important. More than 60% of them considered I I of the 20 performance indicators very important. The study recommends the use of nine performance criteria and 26 indicators for the evaluation of the quality of university libraries. [ABSTRACT FROM AUTHOR]
- Published
- 2011
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