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Academic libraries have an innovative service called 'Research Support Service' to support institutional research. Under the research support service, the worldwide academic libraries provide a range of services. The library of Eastern University, Sri Lanka provides research support services since 2014. This paper investigates the research support service model of the library of Eastern University, Sri Lanka (EUSL). This investigation analysed the documents such as official correspondence, pamphlets, library home page and students' feedback. The research support service of EUSL library focused more on training the undergraduates in research related aspects by organising a series of sessions on students' requests. As an extension of the research support service, the library also has introduced the individual research consultation service, where the researchers as an individual or group meets the library professionals to get personal assistance on research. The feedback analysis showed that the undergraduates highly appreciated the service on its usefulness. Moreover, the service was commended by programme review of the university grants commission of Sri Lanka. There are challenges to implementing this service, such as lack of skills and capacity among library professionals, lack of human resources and physical facilities, the conventional mindset of library professionals and lack of proper marketing of library services. However, this was a successful service, and increased the recognition of the library and library professionals among students and faculty. In turn, library professionals were invited to higher-level committees to contribute to the institutional research. [ABSTRACT FROM AUTHOR]

This study explores how the academic environment facilitates the ability of academic librarians at public universities in Ghana to fulfil their research and publication mandate. A web survey of academic librarians was conducted to explore the opportunities and resources for research. Based on a bibliometric analysis of journal articles, the study also investigated the nature of research production of academic librarians in Ghana, specifically their co-authorship patterns, publication outlets and research visibility. The results show that academic librarians mainly produce single-authored articles and articles that are co-authored within their home institution, with a preference for publishing in local journals. Their research visibility, operationalised as time-based citation scores derived from data in Google Scholar, is also limited in light of a lack of international co-authorship. Opportunities and resources for project participation, funding, conference participation and publishing are all mostly linked to having completed a research qualification. The results further suggest that, for some librarians, it seems indeed possible to engage in research despite the odds. [ABSTRACT FROM AUTHOR]

This article discusses the role of academic librarians in handling copyright-related issues, including their required skills and knowledge about copyright. IP (intellectual property) issues have become more important in publishing and in accessing and reusing scientific research, and new technology and delivery mechanisms have increased copyright issues. Due to the complications and general confusion about copyright, there is a growing need for official support. Academic librarians often have only an informal mandate to work in this area and therefore lack confidence, sufficient knowledge and training. They seldom have the authority to work with copyright education in a formalized way. Legitimacy can be achieved by collaborating with other university units with an interest in copyright. Co-operation with other libraries and library organizations is also an important way to share experiences and increase knowledge about copyright. Libraries can contribute to improved IP services once they have established that copyright is a library matter, found tools for copyright education and embedded these activities into library routines. [ABSTRACT FROM AUTHOR]