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Discusses issues related to computer security, including confidentiality, integrity, and authentication or availability; and presents a selected list of Web sites that cover the basic issues of computer security under subject headings that include ethics, privacy, kids, antivirus, policies, cryptography, operating system security, and biometrics. (LRW)

Project management is pervasive in the literature and practice of many industries, including finance, IT, engineering, and biotechnology. The recent rapid proliferation of complex library services such as virtual reference and digital repositories suggests that the role of librarians is becoming increasingly project-oriented. This article presents an overview of professional project management and a literature review from the library science and management literatures. A content analysis of librarian position announcements was conducted, and indicates that project management skills are in demand for librarians. However, it is unclear whether current library science literature and education adequately address project management skills or other traditionally ‘extra-librarian’ leadership qualities now needed to effectively manage project based initiatives in libraries. [ABSTRACT FROM AUTHOR]

Purpose — This paper presents a method of data collection and analysis to inform decisions about when to offer human-mediated library services. Design/methodology approach — The methodology was synthesized from several examples in the literature of metrics collection and evaluation Findings — Analysis of several sets of data collected from various online resources and services revealed clear patterns of online activity within Purdue University Libraries, which informed a recommendation for expansion of chat reference service hours and then a second expansion of hours based on the results of the first expansion. Research limitations/implication — The results of this study offer validation for the usefulness of the methodology presented, but further applications of the methodology with other human-mediated services need to be undertaken. Practical implications — The basic methodology can easily be tailored to the specific needs of an institution. Originality/value — Supports with empirical evidence the techniques recommended by others for collecting and analyzing data pertaining to in-person and online use of library resources and services. [ABSTRACT FROM AUTHOR]