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13 results on '"Chandrasekar, Kalpana"'

4. Water quality in Northern Province of Sri Lanka: A bibliometric analysis of publications 1960–2021.

Author

Rubini, Senthalan, Chandrasekar, Kalpana, Janen, Thivya, and Sriskandarajah, Nadarajah

Subjects
WATER quality, BIBLIOMETRICS, WATER pollution, WATER supply, WATERWORKS
Abstract

Copyright of World Water Policy is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2023
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8. Public Libraries in Jaffna District, Sri Lanka - Challenges

Author

Chandrasekar, Kalpana and Chandrasekar, Kalpana

Abstract

Establishment of public libraries is regarded as one of the essential amenities of the local or central government of a nation since they enhance the idea of free and equal access to information and offers their collections and services to all members of the community. This study revealed the present status of the public libraries in the Jaffna District. Apart from the Jaffna Public Library, which is managed by the Jaffna Municipal Council and provide services to the whole Jaffna District, presently there are 03 Urban Council libraries, 13 Pradeshiya Sabha libraries and 907 Community Center libraries, which cater the needs of the general public of the respective areas in the Jaffna District. Conflict situation which prevailed in the region for the past 30 years severely affected the library services, too. After signing the MOU between the Government of Sri Lanka and LTTE in 2002, many foreign and local Non-governmental organisations and United Nations agencies started to reconstruct and develop some of the public libraries of Jaffna District with the foreign funded projects. This study identified the major challenges for these public libraries, at present. Those are insufficient funding and inadequate infrastructure facilities, poor collection of e-resources and use of IT, dearth of professional and personal competencies among library staff, poor participation in CPD programs, lack of interest and motivation from authorities, and absence of library cooperation. It is recommended to have advocacy programs for all the stakeholders of these public libraries, adopt modern e-technology services in the library functionalities, organise regular user education programs for readers with regard to library services, conduct CPD programs and training sessions especially for the enhancement of professional and personal competencies among librarians of this region, and establish a library consortia to coordinate the activities of the libraries in the Jaffna District. With this ty

Published
2013

12. An assessment of user satisfaction on library services: a case study of undergraduate Biology students at the University of Jaffna.

Author

Chandrasekar, Kalpana and Murugathas, Komathy

Subjects
*BIOLOGY students, *LIBRARY user satisfaction, *UNDERGRADUATES, UNIVERSITY of Jaffna (Jaffna, Sri Lanka)
Abstract

The paper discusses the results of the user satisfaction survey conducted in the Jaffna University library among the undergraduates of general degree bioscience students in August 2010. The objectives of the study were to assess the library user satisfaction regarding the currently available information sources and services and to identify the unmet needs of the undergraduates for the future developments in the library. Self administered questionnaire survey was conducted among these undergraduates. The study revealed that the library retains as essential component to facilitate the general degree bioscience undergraduates' learning and research activities. The study clearly enumerated that the efficiency of some of the presently available services such as photocopying services, interlibrary loan services, selective dissemination of information and current awareness service were not met the undergraduates' expectations. . The findings of the survey leave plenty of scope for improvement in library activities. [ABSTRACT FROM AUTHOR]

Published
2012

13. IMPORTANCE-SATISFACTION ANALYSIS OF LIBQUAL SERVICE QUALITY ATTRIBUTES IN THE SRI LANKAN CONTEXT

Author

Arachchige, J J G, Chandrasekar, Kalpana, Samaradiwakara, Manoja, and Wijewickrama, Manjula

Subjects
BH. Information needs and information requirements analysis.
Abstract

Service quality measuring tools and methods should be revisited to address the changing environments. Although there are criticisms, LibQUAL+ is a well-tested tool for validity and reliability in different continents and is suitable for the Sri Lankan university library context too. To measure the service quality in university libraries, LibQUAL survey items were selected and tested for their applicability using the Importance-Performance Analysis (IPA) matrix with a randomly selected sample of 1,791 respondents. The sample consisted of 2,000 users including teachers and undergraduates selected from eight state universities in Sri Lanka. Results indicated that there was a significant gap between users’ expected quality and perceived quality (t (1,790) = 43.053, p<0 001). The IPA results showed that 13 service quality attributes related to ‘Library as Place’ and “Service Affect’ dimensions fell into quadrant II implying that those attributes are highly important and highly performed (satisfied). Four quality attributes fell into quadrant III while three attributes to quadrant IV. No variable was fallen into quadrant I indicating that no item was highly important and low performance. The IPA matrix is very helpful for librarians to evaluate service quality. Future studies should consider discovering more quality variables and more robust methods to evaluate service quality in turbulent environments.

Published
2022

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