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Failure in research is an underexplored topic in the information science literature. Many instances of research failure go unreported due to the success‐oriented nature of academic culture, and academic publishing in particular. In not discussing, or failing to enable the discussion and reporting of research failures, important learning opportunities are being missed by the information science community. The aim of this panel is to explore these missed opportunities and to consider the need for approaches to research design, research collaboration and relationships, community engagement, publishing, mentorship, and teaching that will make room for such discussions to take place. The panel will bring together prominent information researchers to discuss failure in research in a series of short themed provocations and moderated group discussion activities. [ABSTRACT FROM AUTHOR]

There is increasing recognition of the challenges academics working on short‐term contracts experience, as well as universities' increasing reliance on their labor. While discussions of these issues have expanded, there is a lack of empirical research around the information experiences of contract academic staff. This poster reports on initial findings of a qualitative research project that interviewed 34 contract academic staff (CAS) from across Canada, exploring institutional provisions of information, information practices in the workplace, and how marginalization and social inclusion influence workplace information practices. We present preliminary findings in three themes: precarity and uncertainty necessitate holistic and situational understandings, exclusion and isolation are enacted and experienced on many levels, and uncertainty as a barrier to investment and furthering careers, exploring what these findings mean for contract academic staff members. [ABSTRACT FROM AUTHOR]

In the first phase of a larger research project exploring the information practices of contract academic staff, a review of the wider literature around academic casualization was conducted. This research begins to address the need for greater understanding of the experiences of these workers in the information‐intensive environments of higher education. A scoping review methodology was applied, and both academic and grey literature from multiple disciplines was reviewed. The literature points to casualization in academia as a growing phenomenon that has important consequences for staff, students, and universities themselves. This poster discusses the initial themes emerging from the literature, including: the precarity and marginalization of academic staff, the unrecognized emotional labor shaping information practices, and the impacts of multiple temporalities on the work, careers, and lives of such staff. The findings suggest the need for empirical research to address the lack of knowledge around the information environments of contract academics and set the stage for the next phases of the research project. [ABSTRACT FROM AUTHOR]

Information resilience has become a topic of interest to the information science community in recent years. The COVID‐19 pandemic has shone a light on the vulnerability of information and other networks and the impact on information providers and the information seekers who rely on them. In an exploratory study, we interviewed support workers who act as information intermediaries as part of their work roles about their experiences of providing information to vulnerable and marginalised people during the UK COVID‐19 lockdown. We present findings organised in three themes: shifting client information needs and support provisions, adjusting information sharing and communication practices and workarounds for physical information work. Throughout the themes, information resilience is evident as information intermediaries adapt their work practices to ensure they can continue to serve their clients. In this first stage of research our findings provide insight into the changes to information intermediaries' information behaviour and information work during a crisis, as well as the impact of these changes on the services they provide. [ABSTRACT FROM AUTHOR]

Academics are increasingly being asked to demonstrate the impact of their research beyond the walls of the academy. Societal impact measures were introduced as part of the Research Excellence Framework exercise in the UK in 2014 with a number of other countries, including Australia, considering similar assessments. As societal impact measures continue to proliferate there will be significant implications for academics, institutions, and academic libraries to document and support these activities. Information science is well-placed not only to guide practical supports within our institutions, but also to develop metrics and qualitative approaches to assess this type of research impact. This exploratory qualitative study -- situated in a constructivist grounded theory methodology -- investigated academics' experiences and perceptions of the concept of societal research impact and the supports needed to facilitate this work. The definition of impact varied greatly among participants, but regardless of the participant's conception, interviewees felt that they were not prepared, trained, or had access to the needed supports to adequately document non-academic types of impact. The data point to a number of emergent themes including a lack of relevant methodologies for tracking societal impact, the shortcomings of metrics approaches to document impact outside of academe, and the need for academic libraries to extend current reference and training supports to provide researchers with the tools and skills needed in this new impact landscape. Implications for research and development in information science related to scholarly communication, researchers' information behaviors, and impact measures are also explored. [ABSTRACT FROM AUTHOR]

In Information Science (IS), as well as other disciplines, discourse analysis has been used to extend the range of contextual data gathered using other research approaches. This form of textual analysis can enrich our understanding of complex information practices and contexts, particularly in relation to the ways that society and individuals construct understandings of various phenomena. However, not all discourse analysis approaches are the same; linguistic, Foucouldian, and psycho-social discourse analysis practices vary in their intent and their application. This panel will provide an overview of the discourse analysis methodology, including how the approach is conducted in various disciplines. By focusing on three projects by IS scholars that use discourse analysis, the range of data collection and analysis possibilities - including benefits and limitations of the approach - will be explored. The panel will also discuss how discourse analysis can be used in mixed methods studies, or with research participants engaged in other methods, to extend the research knowledge in the discipline. [ABSTRACT FROM AUTHOR]