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In today's highly competitive air transportation environment, the quality of airport service is an important issue. In this paper, we present a fuzzy multi-criteria decision-making (MCDM) method for the evaluation of the quality of airport service. The data are collected from the passengers who depart from two international airports in Taiwan. The fuzzy MCDM model is defuzzied using the inverse function arithmetic representation method. The results show that the average quality of the Taoyuan International Airport service is better than that of the Kaohsiung International Airport service. This paper also analyses the quality of airport service using the fuzzy expert system to improve the performance of airport service. The analysis results show that the Kaohsiung International Airport and the Taoyuan International Airports' improvement efforts should be concentrated on seven and five specific service items, respectively. The findings of this paper are to help the decision-makers and the managers of airports improve the quality of airport service. [ABSTRACT FROM AUTHOR]

Organisational restructuring towards vertical disintegration and the accompanying rise of service delivery network (SDN) calls for closer attention, studying whether and how work and employment are strategically managed across organisational boundaries. In this paper, we adopt a "strategy‐as‐practice" approach to explain the emergence of an Human Resource Management (HRM) strategy which is geared towards managing work across organisational boundaries. Based on a comparison of two German major hub airports, we find that differences in network‐oriented HRM strategising in areas such as recruiting, remuneration and training result from micro‐political game playing. In this piecemeal process, management as well as external and internal stakeholders such as workers' representatives, and local and federal politicians participate by using their inter‐organisational relationships and institutionalised power resources to shape a network‐oriented HRM practice. With these findings, we contribute not only to HRM research from a strategy‐as‐practice perspective that is sensitive to institutions, but also to research on inter‐organisational collaboration that has neglected issues of HRM so far, by and large. [ABSTRACT FROM AUTHOR]

Nowadays, airports' interest in solar photovoltaics (PVs) is increasing. It is a way to lower the burden of energy costs and to show environmental stewardship. This paper aims to study the application of PVs in the airport environment. Solar projects in airport areas across the world were studied to find the techno‐economic and environmental aspects of airport‐based solar PV application. The favorable factors for solar PV are observed to be effective land utilization, low height profile, versatility, flexibility, and mature silicon PV technology. The major considerations for airport‐based solar PV applications were glare occurrence, radar interference, and penetration into airspace. Airport's weather and soil conditions, selection of PV technology, glare impact, site selection, and grid interconnection issues were the technical challenges. It was observed that economic factors such as reduced energy cost, life cycle cost, and sustainability grants and incentives make solar projects in airports attractive. Carbon mitigation and achievement of sustainability goals through solar PV installation emphasized the environmental stewardship of airports. From case studies, it was understood that prior planning, glare assessment, and careful implementation are essential for the success of airport‐based solar PV farms. Airport‐based solar PV has immense scope in the near future. [ABSTRACT FROM AUTHOR]

This paper estimates the effects of airport infrastructure on employment and the distribution of the labor force in US metropolitan areas. The analysis is based on models for the air network and for its effects on employment, which are estimated using US data. Air traffic is found to have a positive effect on the population of the local area, with an elasticity of 0.010, so airport improvements induce a reallocation of workers between regions. Air traffic is also found to have a positive effect on employment in the local area with an elasticity of 0.036 and a weakly positive effect on the employment rate in other places within 400 miles. Simulations suggest that for each job created in the local area by an airport expansion, two and a half jobs are created elsewhere in the United States due to the changes in the air network and the distribution of employment. Expanding the average airport adds one job in the United States for roughly each $78,000 invested. The results further suggest that the US air network is less centralized than would be optimal. [ABSTRACT FROM AUTHOR]