This article discusses the use of services that support independent living in the community; how service use has changed over three years; and how socio-economic position, living conditions, social network, morbidity, tiredness and coping with activities of daily living predict service use. The study was conducted as part of a follow-up and development project ongoing in the Päijär-Häme region from 2002 through to 2012. The questionnaire data were collected in 2002 and 2005 from an age cohort born in 1926-1930. At the time of the first data collection in 2002, the respondents were aged 72-76 years, three years later 75-79 years. The material comprises all respondents who answered the questionnaire on both occasions (n=629). Based on the results it seems that poor self-reported coping and high education predict the use of services that support independent living. The lowest quintile with the poorest functional capacity is at high risk of having to resort to these services. Women, people living in sparsely populated regions and people who feel extremely tired are more likely to use supportive services than others, even though these factors did not independently predict service use. The RAND-36 questionnaire used in this study can quite easily produce reliable data on how older people cope with activities of daily living, It is important that frontline staff work to identify and assess risk factors that predict service use. The early identification of people who have difficulty coping helps efficiently allocate preventive services. [ABSTRACT FROM AUTHOR]