1. Myths and realities: better voice systems ready for Y2K
- Author
-
Schmall, Eric
- Subjects
Year 2000 transition (Computers) -- Management ,Computers -- Maintenance and repair ,Voice mail -- Maintenance and repair ,Speech processing systems -- Maintenance and repair ,Business enterprises ,Business ,Business, general ,Telecommunications industry - Abstract
Voice mail systems are affected by the year 2000 (Y2K) date change problem. However, some organizations still deny the encompassing effects of the Y2K and its negative implications to businesses. Thus, to begin the daunting task of Y2K compliance, companies have to accept the reality of the problem. To prevent telephone service interruption and its equivalent business losses, remediation steps must be undertaken. Problems in PBX, key systems, predictive dialer and other voice systems can be solved using software and hardware repair and upgrade., Hype and hooey abound, but the Y2k Bug is real. Now is the time to focus in. For anyone in management, the most frightening scene in Titanic occurs just minutes [...]
- Published
- 1999