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Evaluates several computer softwares for collaboration packages and suits in the United States. Exchange 2.1 from First Virtual Communications; Eroom 5.3 from Eroom Technologies; Exchange 2000 Conference Server from Microsoft; Sametime 2.0 from Lotus Software. INSETS: HOW WE TESTED;TOOLS FOR CALL CENTERS;KEEP YOUR COLLABORATION SECURE;EROOM ON TOP FOR STRUCTURED FLEXIBILITY

Focuses on the benefits in the use of individual information technology management tools in the development of solutions for business enterprises. Provision of more detailed management data and capabilities; Support of third-party products through extranets; Accommodation of most computer softwares and hardware.

Evaluates the three approaches to reuse which emerged in the 1990's for computer softwares in United States. How the authors rated the framework of the softwares; Advantages of components approach; How the authors compared the pattern approach from other approaches.

Features several computer softwares on specialized technologies. Introduction to the XML Database from Ipedo Inc.; Improvements in the FrameMaker 7.0 version by Adobe Co.; Upgrades to the LiquidOffice 2.1 electronic-form tool.

Reports developments in the computer industry in the United States as of July 2000. Account of the Love Bug computer virus; Ways to disable Visual Basic Scripting in Internet Explorer; Details of the security hole of computer softwares that can give access to hackers; Computer software bugs and recommended solutions.

Features several computer softwares released in the U.S. Introduction to the ePeople Teamwork 4.5 customer relationship management software; Updates to the WebFile Server and Client of Xythos Software Inc.; Launching of the DeliveryWare 3.0 output management software from Esker Inc.