1. The impact of an integrated hospital-community medical information system on quality of care and medical service utilisation in primary-care clinics.
- Author
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Nirel, Nurit, Rosen, Bruce, Sharon, Assaf, Samuel, Hadar, and Cohen, Arnon D.
- Subjects
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CLINICS , *MEDICAL informatics , *MEDICAL care , *QUALITY of service , *PRIMARY care , *HEALTH planning , *PUBLIC health - Abstract
Background. In 2005, an innovative system of hospital-community, on-line medical records (OFEK) was introduced in Clalit Health Services (CHS). Goals. To examine OFEK's use and impact on quality indicators and medical-service utilisation in CHS primary-care clinics. Methods. Examining the frequency of OFEK's use with its own track-log data; comparing ''before'' and ''after'' quality indicators and service utilisation of experimental versus control clinics. Results. Use of OFEK increased by hundreds of percent between 2005 and 2006, continued rising at a slower rate in 2007 and decreased slightly in 2008. At clinics in catchment areas of hospitals using OFEK extensively, OFEK reduced the number of imaging tests and, to a lesser extent, laboratory testing and improved several quality measures. An examination of all clinics in the catchment areas and in the study revealed a much weaker impact. Conclusions. OFEK's introduction affected a number of outcome measures -- some, significantly -- in medical and financial terms. Its increased use at additional clinics may exert a stronger impact there, too. The study contributes to the development of measures to examine the impact of such systems, which can be used to assess a broad range of Health Information Technology (HIT) systems. [ABSTRACT FROM AUTHOR]
- Published
- 2011
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