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Your search keyword '"Brown, HN"' showing total 5 results
Start Over Author "Brown, HN" Publisher springhouse corporation
5 results on '"Brown, HN"'

1. Patient satisfaction: get the EDge.

Author

Sherrod B and Brown HN

Subjects
Attitude of Health Personnel, Communication, Health Care Surveys, Health Services Needs and Demand, Humans, North Carolina, Nurse-Patient Relations, Nursing Evaluation Research, Outcome Assessment, Health Care, Point-of-Care Systems, Professional Staff Committees organization & administration, Quality of Health Care, Surveys and Questionnaires, Emergency Service, Hospital standards, Hospital-Patient Relations, Patient Satisfaction, Total Quality Management organization & administration
Abstract

Due to increasing competitiveness in healthcare, emergency department personnel should focus on patient satisfaction initiatives.

Published
2005
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2. Calling all patients.

Author

Haskell DM and Brown HN

Subjects
Clinical Competence standards, Communication, Continuity of Patient Care standards, Empathy, Humans, Nurse-Patient Relations, Reproducibility of Results, Inpatients psychology, Patient Satisfaction, Surveys and Questionnaires standards
Abstract

Hospitals must establish patients' expectations of care and their satisfaction with the care delivered. This telephone survey tool measures patient satisfaction based on empathy, communication, competence and continuity of care, and amenities.

Published
1998

3. Supervision. How satisfied are middle nurse managers?

Author

Gresham JA and Brown HN

Subjects
Adult, Humans, Leadership, Middle Aged, Nursing Administration Research, Surveys and Questionnaires, Job Satisfaction, Nurse Administrators psychology, Nursing, Supervisory
Abstract

A study examines the relationship between middle nurse managers' (MNMs) job satisfaction and how they perceive their chief nurse executive's (CNE) leadership style and adaptability. The CNE's own leadership style and adaptability were studied. The study thus examined the interplay between job satisfaction (specifically satisfaction with supervision), leadership style and leadership adaptability.

Published
1997
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4. LPNs as medication nurses.

Author

Brown HN, Brooks L, and Liner ST

Subjects
Medication Errors, Program Evaluation, Medication Systems, Hospital organization & administration, Nursing, Practical
Published
1993

5. Patient is discharged--but still in the bed!

Author

Winchester JP and Brown HN

Subjects
Bed Occupancy, Hospital Design and Construction, Hospital Units organization & administration, Hospitals, Community organization & administration, Humans, North Carolina, Nursing Staff, Hospital statistics & numerical data, Program Evaluation, Workforce, Patient Discharge
Published
1992
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