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Simulated evaluation report abstracts were used to determine whether factors previously identified as enhancing utilization of evaluation findings by policy level decisionmakers and agency directors also enhance utilization by direct service staff. Respondents were 238 direct service staff members in mental health agencies. Dependent variables were perceived usefulness and perceived truthfulness. The predictor variables were relevance of the evaluation, staff participation, quality of research design and specificity of recommendations. All predictor variables except the last were significant but relevance explained almost all the variance. The two dependent variables were highly correlated and virtually could not be distinguished from each other. [ABSTRACT FROM AUTHOR]