1. AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers
- Author
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Vassilakopoulou, Polyxeni, Pappas, Ilias O., Rannenberg, Kai, Editor-in-Chief, Soares Barbosa, Luís, Editorial Board Member, Goedicke, Michael, Editorial Board Member, Tatnall, Arthur, Editorial Board Member, Neuhold, Erich J., Editorial Board Member, Stiller, Burkhard, Editorial Board Member, Tröltzsch, Fredi, Editorial Board Member, Pries-Heje, Jan, Editorial Board Member, Kreps, David, Editorial Board Member, Reis, Ricardo, Editorial Board Member, Furnell, Steven, Editorial Board Member, Mercier-Laurent, Eunika, Editorial Board Member, Winckler, Marco, Editorial Board Member, Malaka, Rainer, Editorial Board Member, Elbanna, Amany, editor, McLoughlin, Shane, editor, Dwivedi, Yogesh K., editor, Donnellan, Brian, editor, and Wastell, David, editor
- Published
- 2022
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