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Part VI: Services, Supply Chains and Operations; International audience; The research presented in this paper is oriented on the transition of the manufacturing industry towards the delivery of product-service system. The paper presents the first results in the development of a decision support system dedicated to help in configuring service-oriented production systems, notably with an objective of capacity management. An illustrative case study is presented, linked to the production of washing machines.

In this paper, we attempt to explain that Product Service Systems (PSS) are not based solely on technical and functional aspects, but that organizational and collaborative aspects are also involved. Thus, we propose a servitization analyzing approach that highlights the need to manage the complexity of the iconic functional and decisional areas related to this strategy. We propose a transition process conceptual model adapted from a modeling framework for business decision-making processes (GRAI framework and tools).

Part 2: Service Enhanced Products; International audience; The French ANR Project ServINNOV intends to analyze the transition of industrial SMEs towards the integration of service activities and the production of PSS Systems. Based on the first results of a qualitative analysis of a set of 8 case studies, the paper discusses key factors influencing such organizational transitions.

Part 2: Service Enhanced Products; International audience; For many reasons (differentiation, duration of the relationship with the customers...) a lot of firms, especially SMEs, are moving from an offer of product to an offer of a product-service. From this point of view, firms need to implement new management rules, in terms of skills and control. In this paper, we propose a framework with three levels of modeling, which aims at providing guidelines to firms that enter in this new paradigm. This framework is based on theoretical investigations on the service concept, and on real SMEs cases.

Part 13: Mining Approaches in Collaborative Networks; International audience; In a context of decision-aid to support the identification of collaborative networks, this paper focuses on extracting essential facets of firm competencies. We present an approach for enrichment of competence ontology, based on two steps where a novel effective filtering step is utilized. First we extract the correlation between terms of a learning dataset using the generation of association rules. Second we retain the relevant new concepts using an extracted semantic information. The suggested approach was tested on an ontology of mechanical industry competencies. Experiments were performed on real data, which show the usefulness of our approach.

In a context of decision-aid to support the identification of collaborative networks, this paper focuses on extracting essential facets of firm competencies. Due to the complexity of the notion of competence, this contribution is based on a semantic representation of information using semantic ontology, bonds and a linguistic treatment based on the utilization of syntactic patterns. To identify enterprise competencies, the UNICOMP system uses company web sites as information source, as well as a general ontology of competencies as semantic resource.

This paper aims at presenting the framework of a decision support system for the development of competencies in organizations through cooperation between Small and Medium Enterprises. Based on both qualitative and quantitative models linked to the concept of competence, this decision support system uses Analytic Hierarchical Process to arrange different collaborative action plans for the development of competencies. We propose to evaluate the development scenarios with five indicators based on a principle of equity applied to the competence increases of each partner within a network and to the costs and risks sharing. Finally, we apply this study to an industrial case.

International audience; This paper might serve as a guide to take step towards a better acceptance of computer-based Knowledge management (KM) tools in institutional setting. At first time, it investigates a set of factors with different origins which are proved to have an effect on usage decision. Secondly, we set a list of candidate factor which are supposed to influence future users of a collaborative KM platform (Dimocode). At the end, we develop a methodology to take into account the selected factors and master their positive or negative impacts. The contents of this paper would be an appropriate framework in the way of Knowledge management systems (KMS) deployment.

International audience; The service concept is widely used in distinct research and application areas. Particularly in Collaborative Networks, Service Orientation represents a main trend in the development of support platforms. Nevertheless, a literature review shows that it does not gather a common understanding, namely from the software and business perspectives. This paper proposes a conceptual framework aiming at contributing to make these two perspectives come closer, through a refinement of the Service concept itself and the usage of Pro-Activeness.

International audience; To solve interoperability problem from semantic level, we propose to contribute to orchestration of the business processes to implement a mediation based on Enterprise Service Bus (ESB). We show how to take advantage of the forthcoming version of Business Process Modeling Notation 2.0 (BPMN 2.0) of the Object Management Group (OMG) within the framework of a Services Oriented Architecture (SOA) development. This new version of BPMN is characterized by the addition of the notion of private/public process, choreography and conversation which are essential components of SOA architecture. We propose a model driven approach using an intermediate BPMN 2.0 model stemming from the high-level Modeling of the business processes defined from the industrial partner's requirements, to implement the solution on an ESB. The results, within a project whose objective is to allow the Small and Medium Enterprises (SME) to benefit from a collaborative interoperable architecture, allows the definition of domain process interfaces.

International audience; This paper presents the use of a conceptual framework designed for the management of organizational competences to contribute to the evolution of the business model of an enterprise. The framework, developed based on a detailed review of the history of the car manufacturer Toyota, was used for a Delphi study and an action-research applied in the furniture industry. The results suggest that it is applicable for ex-post analysis of organizational changes, as well as a strategy planning tool.

International audience; The application of the collaborative networks paradigm, and a new generation of collaboration-support platforms and tools, is a promising approach to supporting active ageing, and facilitating better use of the talents and potential of retired or retiring senior professionals. As such, collaborative networks can contribute to demographic sustainability. This paper introduces the results of a roadmapping initiative addressing the implementation of a new vision for extending professional active life. To support this vision, a strategic research plan for the development of a new digital ecosystem, covering the social, organizational, and technological perspectives, is proposed. A large number of stakeholders coming from different backgrounds contributed to the design and validation of this roadmap.

http://www.springerlink.com/content/978-3-642-15960-2#section=791431&page=1; International audience; Nowadays collaboration among organizations in the so called Virtual Organizations (VOs) is the most advanced form to make business. Their emergence and growing are closely related to integrated information and communication technology (ICT). One of the promising approaches to carry out the agility and flexibility in VO creation is defined under the assumption of a VO Breeding Environment (VBE). To support such agile organizations, an efficient IT system and methodologies should be set in order to facilitate their daily management activities. Service-oriented software technologies provide promising means to regulate and enforce coordination of cross-organisational business services interactions but lack organizational abstractions and methodology. This paper proposes a framework for collaborative network coordination in the VBEs's context. The proposed framework satisfies flexibility and agility requirements of virtual organization using a multi layer approach combining VBE management systems layer that assist flexible VO creation, a semantic interoperability layer essential for promoting integration on the basis of common language that describe VO concepts and inherent dependencies, and a service oriented layer that introduces the concept of service domain that encapsulates business processes fitting VO requirements.

International audience; In today's globalized economy, innovations become more and more crucial for the success of enterprises on the global markets. This article presents a reference architecture for an intermediary platform - and surrounding ecosystem - supporting the Open Innovation process in a network of SMEs and related stakeholders. Its main aim is to foster stakeholder dialogue in networked innovation management, but it also offers technical measures for data acquisition. We demonstrate business viability of the platform based on an analysis of involved stakeholders and their requirements.

International audience; When trying to solve interoperability problems between enterprises, the semantic issues are important. To date, they are more and more focused on ontology. This paper presents how to use ontology in the PBMEI method, aimed at solving enterprise interoperability problems in modelling environment. During the elaboration of PBMEI, the necessary ontology information is explicitly specified. Because of two different uses of ontologies, this paper proposes two variants of PBMEI. Finally, this paper concludes with the content of the ontologies required in PBMEI. The ontologies in the PBMEI method PBMEI for an application case are being studied.

International audience; Mashup is a new web 2.0 technology for data aggregation applications, combining data from different sources to create valuable information. The uses of mashups are often more data related than process related. In this paper, we explore the differences between data-oriented mashups and process-oriented enterprise mashups and consider how process mashups can be used for virtual enterprise collaboration. We highlight the modeling of end users' process mashup applications from both a control flow and a data flow perspective. Based on our analyses, a lightweight process modeling approach is proposed for process enterprise mashup applications. Our approach, illustrated by reference to an example personal collaborative activity, will support collaboration among users with different levels of modeling skills and expertise in a virtual enterprise environment.

International audience; This short extract is part of a wider study into the use of the web for research into the presence and structure of industrial clusters and is concerned here with the discernment of networks of firms and the presence of commonalities of competence amongst firms within the identified networks. The research shows that the information that can be extracted using web based methods is sufficiently informative to gain a wide and detailed picture of industrial activity in the locale under study. In addition to finding evidence of industry clusters and networking activity hidden by company list based investigations the methodology developed has shown that for the region studied, we are looking not so much at the clustering of artefacts per se but the clustering of 'competencies' in a wide range of sectors that share both common antecedents and current practice in engineering skills for the design and manufacture of large structures that operate in difficult or even hostile environments.

International audience; Frameworks to support Internet-based virtual enterprises are currently characterised as having fixed process models, fixed meta-data models and a fixed set of users at project inception. This paper proposes the SoBeNet architecture to support a highly dynamic, self-organised, Internet-based approach based on social interaction. The architecture is based on a multi-agent approach, Internet communication being achieved through RSS feeds. RSS conveys state changes by carrying data defined in a common ontology. Each agent assesses state changes using a virtual sensor by calculating the semantic distance between the change and its own interests. Each agent also contains a behaviour network which uses an activation spreading paradigm to react to a combination of its own goals and state changes. The SoBeNet test-bed is based on the Java JADE environment.

International audience; Reference modeling for collaborative networks has been identified as a key topic in consolidating this new scientific discipline. Earlier contributions on this field have provided a solid initial framework and they are considered starting points for this work. Based on two well-known approaches, the CIMOSA and ARCON modeling frameworks, what this work proposes is a set of modeling constructs for CNO modeling under a service-orientation perspective. Service Entities are incorporated as a third approach that may be considered if service ecosystems are being modeled.

International audience; Internationalization of research is reflected in the distributed nature of research communities. Research has a strong collaborative dimension. It is often carried out by non-collocated individuals and teams in the context of national / international funded programs, institutionally led projects, or simply self-motivated initiatives. Universities form a strong and influential component of these virtual research communities. Advances in information and communication technologies (ICT), including the Internet, have helped sustain these virtual research communities. However, despite the strategic nature of research, there exist various levels of awareness about the security risk factor linked with virtual collaboration. This study examines the security awareness of academics and researchers across higher education institutions with a focus on three different academic settings. The paper suggests that a security awareness program aimed at academics should be initiated across universities to pave the way to security aware research collaborative communities.

International audience; Collaborative logistics is increasingly emerging as a new opportunity for cost reduction through internal and cross chains coordination. This paper presents different coordination mechanisms to support collaborative logistics. These mechanisms are differentiated by their planning function, their sharing approach and the information, decision and financial flows. Often, the logistics planning is run first, and secondly, the sharing is set on the basis of the plan. However, recently, new approaches have been proposed where both the logistics plan and the sharing are optimized simultaneously. Constraints on the financial flows also introduce specificities to the coordination mechanisms and these are described and discussed. Finally, the proposed coordination mechanisms are used to describe a series of research and applied projects in which collaborative logistics has been implemented.