Search

In order to enhance user involvement in financial services, this paper proposes to combine the idea of adaptive personalisation with intelligent virtual agents. To this end, a computational model for human decision making in financial context is incorporated within an intelligent virtual agent. To test whether the agent enhances user involvement, a web application has been developed, in which users have to make a number of investment decisions. This application has been evaluated in an experiment for a number of participants interacting with the system and afterwards providing their judgement by means of a questionnaire. The preliminary results indicate that the virtual agent can show appropriate emotional expressions related to states like happiness, greed and fear, and has high potential to enhance user involvement.

In aiming for behavioral fidelity, artificial intelligence cannot and no longer ignores the formalization of human affect. Affect modeling plays a vital role in faithfully simulating human emotion and in emotionally-evocative technology that aims at being real. This paper offers a short expose about three models concerning the generation and regulation of affect: CoMERG, EMA and I-PEFiCADM, which each in their own right are successfully applied in the agent and robot domain. We argue that the three models partly overlap and where distinct, they complement one another. We provide an analysis of the theoretical concepts, and provide a blueprint of an integration, which should result in a more precise representation of affect simulation in virtual humans.

A classical debate in economics addresses the advantages and drawbacks of modelling from a macroeconomics perspective as opposed to modelling from a microeconomics perspective. Form the latter psychological aspects at an individual level can be taken into account in a differentiated manner. Within computer science and AI, a similar debate exists about the differences between agent-based and population-based modelling. This paper aligns both debates by exploring the differences and commonalities between populationbased and agent-based modelling in economical context. A case study is performed on the interplay between individual greed as a psychological concept and global economical concepts. It is shown that under certain conditions agentbased and population-based simulations show similar results.

In earlier studies, user involvement with an embodied software agent and willingness to use that agent were partially determined by the aesthetics of the design and the moral fiber of the character. We used these empirical results to model agents that in their turn would build up affect for their users much the same way as humans do for agents. Through simulations, we tested these models for internal consistency and were successful in establishing the relationships among the factors as suggested by the earlier user studies. This paper reports on the first confrontation of our agent system with real users to check whether users recognize that our agents function in similar ways as humans do. Through a structured questionnaire, users informed us whether our agents evaluated the user's aesthetics and moral stance while building up a level of involvement with the user and a degree of willingness to interact with the user again.

There is a growing belief that the environment plays an important role in the healing process of patients, supported by empirical findings. Previous research showed that psychological stress caused by loneliness can be reduced by artificial companions. As a pilot application for this purpose, this paper presents an affective agent playing tic-tac-toe with the user. Experimenting with a number of agents under different parameter settings shows the agent is able to show human-like emotional behavior, and can make decisions based on rationality as well as on affective influences. After discussing the application with clinical experts and making improvements where needed, the application can be tested in a clinical setting in future research.

This paper presents an approach to incorporate emotion regulation as addressed within psychology literature into virtual characters. To this end, first Gross' informal theory of emotion regulation has been formalised using a dynamical system style modelling approach. Next, a virtual environment has been created, involving a number of virtual agents, which have been equipped with the formalised model for emotion regulation. This environment has been used to successfully generate a number of emergent virtual stories, in which characters regulate their emotions by applying regulation strategies such as situation selection and attentional deployment. The behaviours shown in the stories were found consistent with descriptions of human regulation processes.