1. Juggling media relations.
- Author
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Stoff, Rick
- Subjects
- *
PUBLIC relations , *JOURNALISM , *CUSTOMER relations , *ADVERTISING , *MASS media , *BUSINESS - Abstract
This article focuses on the importance of maintaining public relations in journalism. To increase the chances of a successful outcome, the public relations person often must interpret the media back to a client who may not understand how things really work. When it is necessary to counsel the client on the realities of the media environment, sometimes one needs to do it by accepting that he is going to have a fairly unpleasant conversation. When media relations turn bad, it can be because the practitioner, client or employer placed too much faith in efforts to control the media. Many companies don't understand what the news media are about. So many people in business look upon media relations as a kind of offshoot of advertising. They have unrealistic expectations as to what they are going to get out of it and how much control they can exert over it. Another suggestion would be the avoidance of messes that public relations can't fix. Business people may need encouragement to think about vulnerabilities, plan responses for possible exposures and be eager to tell their story.
- Published
- 2005